--- title: "Meaning & Key Takeaway of: Double-check your voice mail message…" description: "\"Double-check your voice mail message. Listen to your on-hold words and music. Write welcoming scripts for your telephone team. Pay attention to the mus..." image: "https://sms4smile.com/quotes/i/c87/ron-kaufman-3154_areas_double-check-your-voice-mail-message-lis_642041.jpg" --- # Double-check your voice mail message. Listen to your… ![“Double-check your voice mail message. Listen to your on-hold words and music. Write welcoming scripts for your telephone team. Pay attention to the music in your office and lobby areas. Make sure what your customers hear sounds good.” quote by Ron Kaufman](https://sms4smile.com/quotes/i/c87/ron-kaufman-3154_areas_double-check-your-voice-mail-message-lis_642041.jpg) [Download](https://sms4smile.com/quotes/i/c87/ron-kaufman-3154_areas_double-check-your-voice-mail-message-lis_642041.jpg) [Open image](https://sms4smile.com/quotes/i/c87/ron-kaufman-3154_areas_double-check-your-voice-mail-message-lis_642041.jpg) > “Double-check your voice mail message. Listen to your on-hold words and music. Write welcoming scripts for your telephone team. Pay attention to the music in your office and lobby areas. Make sure what your customers hear sounds good.” [Ron Kaufman](https://sms4smile.com/quotes/author/ron-kaufman/) ## About This Quote This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation. Emphasizes reviewing all auditory customer‑facing elements to ensure a positive, consistent brand experience. **In simple terms:** Check and improve the sounds customers hear. Key Takeaway Audit and refine your audio touchpoints. Themes customer experience communication quality control Mood professional attentive Type instructional practical When to use this quote - call centers - reception areas - online chat support Key Concepts audio branding customer perception service design Questions to Reflect On - What audio cues could be improved? - How does music affect customer mood? A Different Perspective Neglecting audio can damage brand perception. ★ ★ ★ ★ ★ No ratings yet [Areas](https://sms4smile.com/quotes/about/areas/) [Attention](https://sms4smile.com/quotes/about/attention/) [Check Voice](https://sms4smile.com/quotes/about/check-voice-5152212/) [Checks](https://sms4smile.com/quotes/about/checks/) [Culture](https://sms4smile.com/quotes/about/culture/) [Customer](https://sms4smile.com/quotes/about/customer/) [Customers](https://sms4smile.com/quotes/about/customers/) [Customers Hear](https://sms4smile.com/quotes/about/customers-hear-4531756/) [Hear Sounds](https://sms4smile.com/quotes/about/hear-sounds-395173/) [Mail](https://sms4smile.com/quotes/about/mail/) [Messages](https://sms4smile.com/quotes/about/messages/) [Music](https://sms4smile.com/quotes/about/music/) [Office](https://sms4smile.com/quotes/about/office/) [Pay](https://sms4smile.com/quotes/about/pay/) [Pay attention](https://sms4smile.com/quotes/about/pay-attention/) [Scripts](https://sms4smile.com/quotes/about/scripts/) [Scripts Telephone](https://sms4smile.com/quotes/about/scripts-telephone-5152210/) [Service culture](https://sms4smile.com/quotes/about/service-culture/) [Sound](https://sms4smile.com/quotes/about/sound/) [Team](https://sms4smile.com/quotes/about/team/) [Telephones](https://sms4smile.com/quotes/about/telephones/) [Voice](https://sms4smile.com/quotes/about/voice/) [Welcome](https://sms4smile.com/quotes/about/welcome/) [Welcoming Scripts](https://sms4smile.com/quotes/about/welcoming-scripts-5152211/) [Words and music](https://sms4smile.com/quotes/about/words-and-music/) [Writing](https://sms4smile.com/quotes/about/writing/) ## Related quotes > [Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.](https://sms4smile.com/quotes/ron-kaufman/listen-to-customers-and-you-will-hear-them-look-carefully-at/) [Ron Kaufman](https://sms4smile.com/quotes/author/ron-kaufman/) > [If you want customers to hear about you, make something worth talking about.](https://sms4smile.com/quotes/seth-godin/if-you-want-customers-to-hear-about-you-make-something-worth-talking/) [Seth Godin](https://sms4smile.com/quotes/author/seth-godin/) > [The songs started as a soundscapes, and then came the words and music; each song took at least a year to make.](https://sms4smile.com/quotes/justin-vernon/the-songs-started-as-a-soundscapes-and-then-came-the-words-and-music/) [Justin Vernon](https://sms4smile.com/quotes/author/justin-vernon/) > [Music expresses that which cannot be put into words.](https://sms4smile.com/quotes/victor-hugo/music-expresses-that-which-cannot-be-put-into-words/) [Victor Hugo](https://sms4smile.com/quotes/author/victor-hugo/) > [Words and music together create powerful, powerful things.](https://sms4smile.com/quotes/craig-finn/words-and-music-together-create-powerful-powerful-things/) [Craig Finn](https://sms4smile.com/quotes/author/craig-finn/) > [Sorrow, gladness, yearning, hope, and love belong to all of us, in all times and in all places. Music is the only means whereby…](https://sms4smile.com/quotes/harry-allen-overstreet/sorrow-gladness-yearning-hope-and-love-belong-to-all-of-us-in-all/) [Harry Allen Overstreet](https://sms4smile.com/quotes/author/harry-allen-overstreet/) > [Music and text have several commonalities, and one is meter and rhythm. Both spoken word and music have certain regularities, and they can be…](https://sms4smile.com/quotes/jeff-britting/music-and-text-have-several-commonalities-and-one-is-meter-and-rhythm/) [Jeff Britting](https://sms4smile.com/quotes/author/jeff-britting/) > [Poetry's work is not simply the recording of inner or outer perception; it makes by words and music new possibilities of perceiving](https://sms4smile.com/quotes/jane-hirshfield/poetry-s-work-is-not-simply-the-recording-of-inner-or-outer/) [Jane Hirshfield](https://sms4smile.com/quotes/author/jane-hirshfield/) > [A song can be more than words and music ... when sung with soul a song carries you to another world, to a place…](https://sms4smile.com/quotes/clay-aiken/a-song-can-be-more-than-words-and-music-when-sung-with-soul-a-song/) [Clay Aiken](https://sms4smile.com/quotes/author/clay-aiken/) > [No matter what culture you're from, everyone loves music.](https://sms4smile.com/quotes/billy-joel/no-matter-what-culture-you-re-from-everyone-loves-music/) [Billy Joel](https://sms4smile.com/quotes/author/billy-joel/) > [Books and music saved me as a teenager because it was through them that I realized that I wasn't alone in my obsessive love…](https://sms4smile.com/quotes/charles-de-lint/books-and-music-saved-me-as-a-teenager-because-it-was-through-them/) [Charles de Lint](https://sms4smile.com/quotes/author/charles-de-lint/) > [Man, there's no boundary line to art!](https://sms4smile.com/quotes/charlie-parker/man-there-s-no-boundary-line-to-art/) [Charlie Parker](https://sms4smile.com/quotes/author/charlie-parker/) > [I think music in itself is healing. It's an explosive expression of humanity.](https://sms4smile.com/quotes/billy-joel/i-think-music-in-itself-is-healing-it-s-an-explosive-expression-of-2/) [Billy Joel](https://sms4smile.com/quotes/author/billy-joel/) > [These are not necessarily our agendas, but we feel a part of what a performer is, and what a performer has to say is…](https://sms4smile.com/quotes/kenneth-ehrlich/these-are-not-necessarily-our-agendas-but-we-feel-a-part-of-what-a/) [Kenneth Ehrlich](https://sms4smile.com/quotes/author/kenneth-ehrlich/) > [Music gives a soul to the universe.](https://sms4smile.com/quotes/plato/music-gives-a-soul-to-the-universe/) [Plato](https://sms4smile.com/quotes/author/plato/) ## More by Ron Kaufman > [Enthusiastic service providers create enthusiastic customers.](https://sms4smile.com/quotes/ron-kaufman/enthusiastic-service-providers-create-enthusiastic-customers/) [Ron Kaufman](https://sms4smile.com/quotes/author/ron-kaufman/) > [Convince people and you win their minds. Inspire people and you win their hearts.](https://sms4smile.com/quotes/ron-kaufman/convince-people-and-you-win-their-minds-inspire-people-and-you-win/) [Ron Kaufman](https://sms4smile.com/quotes/author/ron-kaufman/) > [The most valuable person is the one who cherishes the value in others.](https://sms4smile.com/quotes/ron-kaufman/the-most-valuable-person-is-the-one-who-cherishes-the-value-in-others/) [Ron Kaufman](https://sms4smile.com/quotes/author/ron-kaufman/) > [Good customers want good quality service. Great customers want it even more.](https://sms4smile.com/quotes/ron-kaufman/good-customers-want-good-quality-service-great-customers-want-it-even/) [Ron Kaufman](https://sms4smile.com/quotes/author/ron-kaufman/) > [Acting after being asked is compliance. 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Encourage them to complain.](https://sms4smile.com/quotes/ron-kaufman/silent-customers-can-be-deadly-encourage-them-to-complain/) [Ron Kaufman](https://sms4smile.com/quotes/author/ron-kaufman/) > [If you want to be the best, find the best in others.](https://sms4smile.com/quotes/ron-kaufman/if-you-want-to-be-the-best-find-the-best-in-others/) [Ron Kaufman](https://sms4smile.com/quotes/author/ron-kaufman/) > [When you see the need, take the action.](https://sms4smile.com/quotes/ron-kaufman/when-you-see-the-need-take-the-action/) [Ron Kaufman](https://sms4smile.com/quotes/author/ron-kaufman/) > [Never rest on past success. 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Pharmaceuticals, robotics, artificial intelligence, nanotechnology - all these areas where the progress has been a…](https://sms4smile.com/quotes/peter-thiel/people-don-t-want-to-believe-that-technology-is-broken/) [Peter Thiel](https://sms4smile.com/quotes/author/peter-thiel/) > [It's absolutely fun to walk around and have people respect you. When Michael Jackson did Thriller, I was in the park one day, and…](https://sms4smile.com/quotes/rick-ross/it-s-absolutely-fun-to-walk-around-and-have-people-respect-you-when/) [Rick Ross](https://sms4smile.com/quotes/author/rick-ross/) > [Software will get to be somewhat more mature, ah, but it will never be as predictable as most areas of engineering.](https://sms4smile.com/quotes/bill-gates/software-will-get-to-be-somewhat-more-mature-ah-but-it-will-never-be/) [Bill Gates](https://sms4smile.com/quotes/author/bill-gates/) > [If I were entering adulthood now instead of in the environment of fifty years ago, I would choose a career that kept me in…](https://sms4smile.com/quotes/charles-lindbergh/if-i-were-entering-adulthood-now-instead-of-in-the-environment-of/) [Charles Lindbergh](https://sms4smile.com/quotes/author/charles-lindbergh/) > [The discrepancy between what actually happened and the version of what happened provided by sources is an enormous gray area.](https://sms4smile.com/quotes/edward-jay-epstein/the-discrepancy-between-what-actually-happened-and-the-version-of/) [Edward Jay Epstein](https://sms4smile.com/quotes/author/edward-jay-epstein/) > [Louisville is a place with no labels. It’s not the South, it’s not Chicago, and you don’t think of it as you think of…](https://sms4smile.com/quotes/jim-james/louisville-is-a-place-with-no-labels-it-s-not-the-south-it-s-not/) [Jim James](https://sms4smile.com/quotes/author/jim-james/) > [It turns out that this part of the brain is one of the first areas that's attacked by Alzheimer's disease. 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