--- title: "Meaning & Key Takeaway of: Nordstrom believes that great service…" description: "\"Nordstrom believes that great service begins with showing courtesy to everyone-customers, employees, and vendors.\" — Robert Spector" image: "https://sms4smile.com/quotes/i/916/robert-spector-33295_believe_nordstrom-believes-that-great-service-be_455495.jpg" --- # Nordstrom believes that great service begins with showing… ![“Nordstrom believes that great service begins with showing courtesy to everyone-customers, employees, and vendors.” quote by Robert Spector](https://sms4smile.com/quotes/i/916/robert-spector-33295_believe_nordstrom-believes-that-great-service-be_455495.jpg) [Download](https://sms4smile.com/quotes/i/916/robert-spector-33295_believe_nordstrom-believes-that-great-service-be_455495.jpg) [Open image](https://sms4smile.com/quotes/i/916/robert-spector-33295_believe_nordstrom-believes-that-great-service-be_455495.jpg) > “Nordstrom believes that great service begins with showing courtesy to everyone-customers, employees, and vendors.” [Robert Spector](https://sms4smile.com/quotes/author/robert-spector/) ## About This Quote This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation. Excellent service starts with universal courtesy to all stakeholders. **In simple terms:** Politeness is the foundation of great service. Key Takeaway Practice courtesy with every interaction. Themes customer service respect company culture inclusivity vendor relations Mood professional optimistic Type corporate motivational When to use this quote - storefront interactions - employee training - vendor negotiations Key Concepts service excellence human-centered design brand reputation Questions to Reflect On - How can courtesy be measured in service quality? - What other factors complement courtesy? A Different Perspective Courtesy alone may not solve deeper service issues. ★ ★ ★ ★ ★ No ratings yet [Believe](https://sms4smile.com/quotes/about/believe/) [Courtesy](https://sms4smile.com/quotes/about/courtesy/) [Courtesy Customers](https://sms4smile.com/quotes/about/courtesy-customers-3967148/) [Customer](https://sms4smile.com/quotes/about/customer/) [Customers](https://sms4smile.com/quotes/about/customers/) [Customers Employees](https://sms4smile.com/quotes/about/customers-employees-2151990/) [Employee](https://sms4smile.com/quotes/about/employee/) [Great service](https://sms4smile.com/quotes/about/great-service/) [Nordstrom](https://sms4smile.com/quotes/about/nordstrom-133008/) [Nordstrom Believes](https://sms4smile.com/quotes/about/nordstrom-believes-3967147/) [Showing Courtesy](https://sms4smile.com/quotes/about/showing-courtesy-3967149/) [Vendors](https://sms4smile.com/quotes/about/vendors/) ## Related quotes > [A can-do attitude, a positive personality, and a strong work ethic are still the primary ingredients for success at Nordstrom.](https://sms4smile.com/quotes/robert-spector/a-can-do-attitude-a-positive-personality-and-a-strong-work-ethic-are/) [Robert Spector](https://sms4smile.com/quotes/author/robert-spector/) > [When I get stressed out my de-stress default is - not cat videos - but I just watch his surrogates. They're so entertaining. It's…](https://sms4smile.com/quotes/kathleen-hanna/when-i-get-stressed-out-my-de-stress-default-is-not-cat-videos-but-i/) [Kathleen Hanna](https://sms4smile.com/quotes/author/kathleen-hanna/) > [I love shopping. It's one of my favorite things to do with friends! My favorite stores are H&M, J.Crew, Gap, and Nordstrom.](https://sms4smile.com/quotes/amy-rodriguez/i-love-shopping-it-s-one-of-my-favorite-things-to-do-with-friends-my/) [Amy Rodriguez](https://sms4smile.com/quotes/author/amy-rodriguez/) > [I've speculated about what my life might have been like as a musician, but I'm afraid I came to the conclusion that I probably…](https://sms4smile.com/quotes/condoleezza-rice/i-ve-speculated-about-what-my-life-might-have-been-like-as-a-musician/) [Condoleezza Rice](https://sms4smile.com/quotes/author/condoleezza-rice/) > [I've always found ideas everywhere, but my favorite place is Nordstrom, because of their liberal return policies for those ideas that don't work out.](https://sms4smile.com/quotes/joann-ross/i-ve-always-found-ideas-everywhere-but-my-favorite-place-is-nordstrom/) [JoAnn Ross](https://sms4smile.com/quotes/author/joann-ross/) > [The grave's a fine and quiet place but none I think do finish their books from there.](https://sms4smile.com/quotes/ursula-nordstrom/the-grave-s-a-fine-and-quiet-place-but-none-i-think-do-finish-their/) [Ursula Nordstrom](https://sms4smile.com/quotes/author/ursula-nordstrom/) > [When a company gets bigger, when it begins to bring on employees, it naturally goes through this tendency of wanting to control, of wanting…](https://sms4smile.com/quotes/marc-randolph/when-a-company-gets-bigger-when-it-begins-to-bring-on-employees-it/) [Marc Randolph](https://sms4smile.com/quotes/author/marc-randolph/) > [Customers first, employees second, and shareholders third,](https://sms4smile.com/quotes/jack-ma/customers-first-employees-second-and-shareholders-third/) [Jack Ma](https://sms4smile.com/quotes/author/jack-ma/) > [“Customers are first, Employees are Second and the Shareholders are third.”](https://sms4smile.com/quotes/think-maverick/customers-are-first-employees-are-second-and-the-shareholders-are/) [Think Maverick](https://sms4smile.com/quotes/author/think-maverick/) > [Who comes first? 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For me it's really clear. It's about customers and employees. Everything else follows.…](https://sms4smile.com/quotes/anne-m-mulcahy/what-do-you-really-believe-makes-a-difference-in-the-company-for-me/) [Anne M. Mulcahy](https://sms4smile.com/quotes/author/anne-m-mulcahy/) > [“Empathy is not something we offer to our customers or our employees from nine to five... (it) is... "a second by second, minute by…](https://sms4smile.com/quotes/simon-sinek/empathy-is-not-something-we-offer-to-our-customers-or-our-employees/) [Simon Sinek](https://sms4smile.com/quotes/author/simon-sinek/) > [We're very much in the people business in that there are two important groups you have to work with: customers and employees.](https://sms4smile.com/quotes/fred-deluca/we-re-very-much-in-the-people-business-in-that-there-are-two/) [Fred DeLuca](https://sms4smile.com/quotes/author/fred-deluca/) ## More by Robert Spector > [Recognition is powerful, as long as it's authentic and specific. Whatever their level on the inverted pyramid, employees wants to feel needed and valued.](https://sms4smile.com/quotes/robert-spector/recognition-is-powerful-as-long-as-it-s-authentic-and-specific/) [Robert Spector](https://sms4smile.com/quotes/author/robert-spector/) > [“Mom & pop stores are not about something small; they are about something big. Ninety percent of all U.S. businesses are family owned or…](https://sms4smile.com/quotes/robert-spector/mom-pop-stores-are-not-about-something-small-they-are-about-something/) [Robert Spector](https://sms4smile.com/quotes/author/robert-spector/) > [“There are three groups of people with respect to empowerment: Those who get it. Those who really want to get it. Those who probably…](https://sms4smile.com/quotes/robert-spector/there-are-three-groups-of-people-with-respect-to-empowerment-those/) [Robert Spector](https://sms4smile.com/quotes/author/robert-spector/) > [“These core values include: Creating a customer-first service mentality. Producing an honest and ethical way of doing business. Delivering compelling value. Treating people with…](https://sms4smile.com/quotes/robert-spector/these-core-values-include-creating-a-customer-first-service-mentality/) [Robert Spector](https://sms4smile.com/quotes/author/robert-spector/) > [A can-do attitude, a positive personality, and a strong work ethic are still the primary ingredients for success at Nordstrom.](https://sms4smile.com/quotes/robert-spector/a-can-do-attitude-a-positive-personality-and-a-strong-work-ethic-are/) [Robert Spector](https://sms4smile.com/quotes/author/robert-spector/) > [“That was a tremendous learning experience,” said McCarthy. “Never judge a book by its cover; open it up. If you treat a kid who…](https://sms4smile.com/quotes/robert-spector/that-was-a-tremendous-learning-experience-said-mccarthy-never-judge-a/) [Robert Spector](https://sms4smile.com/quotes/author/robert-spector/) > [“Like all shopkeepers, they are deep-down optimists. 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Focus on winning one customer at a time. Be honest and sincere. Do what’s right. There’s nothing magical about this.’…](https://sms4smile.com/quotes/robert-spector/don-t-reinvent-the-wheel-focus-on-winning-one-customer-at-a-time-be/) [Robert Spector](https://sms4smile.com/quotes/author/robert-spector/) > [People always ask me, how do you teach core values? The answer is, you don't. The goal is not to get people to share…](https://sms4smile.com/quotes/robert-spector/people-always-ask-me-how-do-you-teach-core-values-the-answer-is-you/) [Robert Spector](https://sms4smile.com/quotes/author/robert-spector/) > [“The Nordstrom corollary to that philosophy is hire the smile, train the skill.”](https://sms4smile.com/quotes/robert-spector/the-nordstrom-corollary-to-that-philosophy-is-hire-the-smile-train/) [Robert Spector](https://sms4smile.com/quotes/author/robert-spector/) > [“Values define who we are, and if they change we will become something else,” Peter Nordstrom wrote in the employee publication, Loop. He described…](https://sms4smile.com/quotes/robert-spector/values-define-who-we-are-and-if-they-change-we-will-become-something/) [Robert Spector](https://sms4smile.com/quotes/author/robert-spector/) > [It's hard not to fall in love with Seattle on a beautiful summer's day.](https://sms4smile.com/quotes/robert-spector/it-s-hard-not-to-fall-in-love-with-seattle-on-a-beautiful-summer-s-day/) [Robert Spector](https://sms4smile.com/quotes/author/robert-spector/) [Explore all 15 Robert Spector quotes ](https://sms4smile.com/quotes/author/robert-spector/) ## More Believe quotes > [I actually think acting is a form of self-hypnosis. You have to be hyper, hyper aware of what's going on around you. You have…](https://sms4smile.com/quotes/julianne-moore/i-actually-think-acting-is-a-form-of-self-hypnosis-you-have-to-be/) [Julianne Moore](https://sms4smile.com/quotes/author/julianne-moore/) > [Some people still believe you should just fall in line with what's going on - and that's scary. It makes a mockery of freedom…](https://sms4smile.com/quotes/emily-robison/some-people-still-believe-you-should-just-fall-in-line-with-what-s/) [Emily Robison](https://sms4smile.com/quotes/author/emily-robison/) > [The truth seems to be that propaganda on its own cannot force its way into unwilling minds; neither can it inculcate something wholly new;…](https://sms4smile.com/quotes/eric-hoffer/the-truth-seems-to-be-that-propaganda-on-its-own-cannot-force-its-way/) [Eric Hoffer](https://sms4smile.com/quotes/author/eric-hoffer/) > [Resist discouragement by speaking His Word over your future. Keep standing. Keep hoping; keep believing because He is working behind the scenes. He's going…](https://sms4smile.com/quotes/joel-osteen/resist-discouragement-by-speaking-his-word-over-your-future-keep/) [Joel Osteen](https://sms4smile.com/quotes/author/joel-osteen/) > [I can't believe that I'm sitting in meetings with Steven Spielberg, Tom Hanks, and Annette Bening. I want to take on that responsibility to…](https://sms4smile.com/quotes/roger-ross-williams/i-can-t-believe-that-i-m-sitting-in-meetings-with-steven-spielberg/) [Roger Ross Williams](https://sms4smile.com/quotes/author/roger-ross-williams/) > [There is no such word as item girl in the dictionary. People have created this word and I don't believe that I am an…](https://sms4smile.com/quotes/shefali-zariwala/there-is-no-such-word-as-item-girl-in-the-dictionary-people-have/) [Shefali Zariwala](https://sms4smile.com/quotes/author/shefali-zariwala/) > [I understand that it's the music that keeps me alive... That's my lifeblood. And to give that up for, like, the TV, the cars,…](https://sms4smile.com/quotes/bruce-springsteen/i-understand-that-it-s-the-music-that-keeps-me-alive-that-s-my/) [Bruce Springsteen](https://sms4smile.com/quotes/author/bruce-springsteen/) > [I don't really like too much credit. I know nobody's going to believe this, but I'd rather be able to score goals and nobody…](https://sms4smile.com/quotes/bradley-wright-phillips/i-don-t-really-like-too-much-credit-i-know-nobody-s-going-to-believe/) [Bradley Wright-Phillips](https://sms4smile.com/quotes/author/bradley-wright-phillips/) > [“What I have a problem with is not so much religion or god, but faith. When you say you believe something in your heart…](https://sms4smile.com/quotes/penn-jillette/what-i-have-a-problem-with-is-not-so-much-religion-or-god-but-faith/) [Penn Jillette](https://sms4smile.com/quotes/author/penn-jillette/) > [Bush reiterated his stand to conservatives opposing his decision on stem cell research. 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