--- title: "Meaning & Key Takeaway of: Always enter the conversation already…" description: "\"Always enter the conversation already taking place in the customer's mind.\" — Robert Collier" image: "https://sms4smile.com/quotes/i/cd9/robert-collier-7407_communication_always-enter-the-conversation-already-ta_2575609.png" --- # Always enter the conversation already taking place in the… ![“Always enter the conversation already taking place in the customer's mind.” quote by Robert Collier](https://sms4smile.com/quotes/i/cd9/robert-collier-7407_communication_always-enter-the-conversation-already-ta_2575609.png) [Download](https://sms4smile.com/quotes/i/cd9/robert-collier-7407_communication_always-enter-the-conversation-already-ta_2575609.png) [Open image](https://sms4smile.com/quotes/i/cd9/robert-collier-7407_communication_always-enter-the-conversation-already-ta_2575609.png) > “Always enter the conversation already taking place in the customer's mind.” [Robert Collier](https://sms4smile.com/quotes/author/robert-collier/) ## About This Quote This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation. Effective communication taps into the customer's existing thoughts, aligning messages with their mental framework. **In simple terms:** Speak to what customers already think. Key Takeaway Align messaging with customers' current mindset. Themes communication marketing psychology Mood strategic empathetic Type persuasive practical When to use this quote - sales pitches - advertising copy - customer support scripts Key Concepts customer mindset persuasion techniques Questions to Reflect On - What cues indicate a customer's mental state? - How to respect autonomy while influencing? A Different Perspective Customers may resist if they feel manipulated. ★ ★ ★ ★ ★ No ratings yet [Communication](https://sms4smile.com/quotes/about/communication/) [Conversation](https://sms4smile.com/quotes/about/conversation/) [Conversation Taking](https://sms4smile.com/quotes/about/conversation-taking-1732234/) [Customer](https://sms4smile.com/quotes/about/customer/) [Customer Mind](https://sms4smile.com/quotes/about/customer-mind-1732231/) [Customers](https://sms4smile.com/quotes/about/customers/) [Enter Conversation](https://sms4smile.com/quotes/about/enter-conversation-1732232/) [Inspirational](https://sms4smile.com/quotes/about/inspirational/) [Love](https://sms4smile.com/quotes/about/love/) [Mind](https://sms4smile.com/quotes/about/mind/) [Place Customer](https://sms4smile.com/quotes/about/place-customer-1732233/) [Psychology](https://sms4smile.com/quotes/about/psychology/) ## Related quotes > [You can get an awful lot of effects into the customer's mind for a great deal less time and money in radio than you…](https://sms4smile.com/quotes/harry-shearer/you-can-get-an-awful-lot-of-effects-into-the-customer-s-mind-for-a/) [Harry Shearer](https://sms4smile.com/quotes/author/harry-shearer/) > ['The Conversation' is one that, if you watch 'The Conversation' for the opening sequence, where you hear a conversation taking place as the master…](https://sms4smile.com/quotes/colin-o-donoghue/the-conversation-is-one-that-if-you-watch-the-conversation-for-the/) [Colin O'Donoghue](https://sms4smile.com/quotes/author/colin-o-donoghue/) > [“Are you joining a conversation or taking it over? 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Truett Cathy](https://sms4smile.com/quotes/author/s-truett-cathy/) > [One of the Internet's highest-profile companies, Priceline once dreamed of transforming the way consumer goods are bought and sold by offering customers the chance…](https://sms4smile.com/quotes/alex-berenson/one-of-the-internet-s-highest-profile-companies-priceline-once/) [Alex Berenson](https://sms4smile.com/quotes/author/alex-berenson/) > [Corporations invest in sophisticated CRM, or Customer Relationship Management, programs to effectively oversee their relationship with their customers at every point during the buying…](https://sms4smile.com/quotes/marc-ostrofsky/corporations-invest-in-sophisticated-crm-or-customer-relationship/) [Marc Ostrofsky](https://sms4smile.com/quotes/author/marc-ostrofsky/) > [The best way to hold customers is to constantly figure out how to give them more for less.](https://sms4smile.com/quotes/philip-kotler/the-best-way-to-hold-customers-is-to-constantly-figure-out-how-to/) [Philip Kotler](https://sms4smile.com/quotes/author/philip-kotler/) ## More by Robert Collier > [All of us have bad luck and good luck. The man who persists through the bad luck - who keeps right on going -…](https://sms4smile.com/quotes/robert-collier/all-of-us-have-bad-luck-and-good-luck-the-man-who-persists-through/) [Robert Collier](https://sms4smile.com/quotes/author/robert-collier/) > [It is only when you despair of all ordinary means, it is only when you convince it that it must help you or you…](https://sms4smile.com/quotes/robert-collier/it-is-only-when-you-despair-of-all-ordinary-means-it-is-only-when-you/) [Robert Collier](https://sms4smile.com/quotes/author/robert-collier/) > [Your belief that you can do the thing gives your thought forces their power](https://sms4smile.com/quotes/robert-collier/your-belief-that-you-can-do-the-thing-gives-your-thought-forces-their/) [Robert Collier](https://sms4smile.com/quotes/author/robert-collier/) > [It is your work to clear away the mass of encumbering material of thoughts, so that you may bring into plain view the precious…](https://sms4smile.com/quotes/robert-collier/it-is-your-work-to-clear-away-the-mass-of-encumbering-material-of/) [Robert Collier](https://sms4smile.com/quotes/author/robert-collier/) > [Supply always comes on the heels of demand.](https://sms4smile.com/quotes/robert-collier/supply-always-comes-on-the-heels-of-demand/) [Robert Collier](https://sms4smile.com/quotes/author/robert-collier/) > [Make every thought, every fact, that comes into your mind pay you a profit. 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Think of them as yours, as belonging to you, as already in your possession.](https://sms4smile.com/quotes/robert-collier/see-the-things-you-want-as-already-yours-think-of-them-as-yours-as/) [Robert Collier](https://sms4smile.com/quotes/author/robert-collier/) > [Your chances of success in any undertaking can always be measured by your belief in yourself.](https://sms4smile.com/quotes/robert-collier/your-chances-of-success-in-any-undertaking-can-always-be-measured-by/) [Robert Collier](https://sms4smile.com/quotes/author/robert-collier/) > [Mind is all that counts.](https://sms4smile.com/quotes/robert-collier/mind-is-all-that-counts/) [Robert Collier](https://sms4smile.com/quotes/author/robert-collier/) > [People blame their environment. There is only one person to blame - and only one - themselves.](https://sms4smile.com/quotes/robert-collier/people-blame-their-environment-there-is-only-one-person-to-blame-and/) [Robert Collier](https://sms4smile.com/quotes/author/robert-collier/) > [All riches have their origin in mind. Wealth is in ideas - not money.](https://sms4smile.com/quotes/robert-collier/all-riches-have-their-origin-in-mind-wealth-is-in-ideas-not-money/) [Robert Collier](https://sms4smile.com/quotes/author/robert-collier/) > [The great thing is the start - to see an opportunity for service, and to start doing it, even though in the beginning you…](https://sms4smile.com/quotes/robert-collier/the-great-thing-is-the-start-to-see-an-opportunity-for-service-and-to/) [Robert Collier](https://sms4smile.com/quotes/author/robert-collier/) > [Everything in God's store is on the bottom shelf...you have to get on your knees to get it.](https://sms4smile.com/quotes/robert-collier/everything-in-god-s-store-is-on-the-bottom-shelf-you-have-to-get-on/) [Robert Collier](https://sms4smile.com/quotes/author/robert-collier/) > [Decide the effect you want to produce in your reader.](https://sms4smile.com/quotes/robert-collier/decide-the-effect-you-want-to-produce-in-your-reader/) [Robert Collier](https://sms4smile.com/quotes/author/robert-collier/) > [Make your mold. The best flux in the world will not make a usable shape unless you have a mold to pour it in.](https://sms4smile.com/quotes/robert-collier/make-your-mold-the-best-flux-in-the-world-will-not-make-a-usable/) [Robert Collier](https://sms4smile.com/quotes/author/robert-collier/) [Explore all 91 Robert Collier quotes ](https://sms4smile.com/quotes/author/robert-collier/) ## More Communication quotes > [Some people still believe you should just fall in line with what's going on - and that's scary. 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Smashing heads does not open minds.](https://sms4smile.com/quotes/deborah-tannen/in-dialogue-there-is-opposition-yes-but-no-head-on-collision-smashing/) [Deborah Tannen](https://sms4smile.com/quotes/author/deborah-tannen/) > [A dialogue is very important. It is a form of communication in which question and answer continue till a question is left without an…](https://sms4smile.com/quotes/jiddu-krishnamurti/a-dialogue-is-very-important-it-is-a-form-of-communication-in-which/) [Jiddu Krishnamurti](https://sms4smile.com/quotes/author/jiddu-krishnamurti/) > [I get afraid of the dark if I'm in a great deal of dark, and I have to move around inside of that fear...…](https://sms4smile.com/quotes/emil-ferris/i-get-afraid-of-the-dark-if-i-m-in-a-great-deal-of-dark-and-i-have-to/) [Emil Ferris](https://sms4smile.com/quotes/author/emil-ferris/) > [I've been in a serious conversation with one of my children, and a fan has come up. 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