---
title: "Meaning & Key Takeaway of: It must be a source of great chagrin to…"
description: "\"It must be a source of great chagrin to those in charge to think of so many people being able to stick a stamp on a letter and drop it in a mail box wi..."
image: "https://sms4smile.com/quotes/i/a83/robert-benchley-2562_able_it-must-be-a-source-of-great-chagrin-to_3167704.jpg"
---

#  It must be a source of great chagrin to those in charge to…

![“It must be a source of great chagrin to those in charge to think of so many people being able to stick a stamp on a letter and drop it in a mail box without any trouble or suffering at all. They are probably working on a system this very minute, trying to devise some way in which the public can be…” quote by Robert Benchley](https://sms4smile.com/quotes/i/a83/robert-benchley-2562_able_it-must-be-a-source-of-great-chagrin-to_3167704.jpg)   [Download](https://sms4smile.com/quotes/i/a83/robert-benchley-2562_able_it-must-be-a-source-of-great-chagrin-to_3167704.jpg) [Open image](https://sms4smile.com/quotes/i/a83/robert-benchley-2562_able_it-must-be-a-source-of-great-chagrin-to_3167704.jpg)

> “It must be a source of great chagrin to those in charge to think of so many people being able to stick a stamp on a letter and drop it in a mail box without any trouble or suffering at all. They are probably working on a system this very minute, trying to devise some way in which the public can be made to fill out a blank, stand in line, consult some underling who will refer him to a superior, and then be made to black up with burned cork before they can mail a letter.”

[Robert Benchley](https://sms4smile.com/quotes/author/robert-benchley/)

## About This Quote

This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation.

Critiques bureaucratic over‑complication that replaces simple tasks with needless hurdles and delays.

**In simple terms:** Bureaucracy makes simple things hard.

Key Takeaway

Simplify processes, cut red tape.

Themes

bureaucracy efficiency government citizen experience administration

Mood

frustrated ironic critical

Type

satirical observational

When to use this quote

- mailing a letter
- filing taxes
- getting a permit
- customer service
- online forms

Key Concepts

process design public policy organizational behavior

Questions to Reflect On

- How can we identify and eliminate unnecessary steps?
- What incentives cause officials to add layers?

A Different Perspective

Complex systems can create new problems and increase frustration.

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