--- title: "Meaning & Key Takeaway of: Quality is the result of a carefully…" description: "\"Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric.\" — Phil Crosby" image: "https://sms4smile.com/quotes/i/b29/phil-crosby-16889_cultural_quality-is-the-result-of-a-carefully-con_1040671.png" --- # Quality is the result of a carefully constructed cultural… ![“Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric.” quote by Phil Crosby](https://sms4smile.com/quotes/i/b29/phil-crosby-16889_cultural_quality-is-the-result-of-a-carefully-con_1040671.png) [Download](https://sms4smile.com/quotes/i/b29/phil-crosby-16889_cultural_quality-is-the-result-of-a-carefully-con_1040671.png) [Open image](https://sms4smile.com/quotes/i/b29/phil-crosby-16889_cultural_quality-is-the-result-of-a-carefully-con_1040671.png) > “Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric.” [Phil Crosby](https://sms4smile.com/quotes/author/phil-crosby/) ## About This Quote This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation. Quality emerges when an organization’s culture is deliberately shaped to prioritize standards and continuous improvement. **In simple terms:** Quality comes from a strong, intentional culture. Key Takeaway Build a culture that values quality. Themes quality culture leadership Mood reflective instructive Type advice philosophical When to use this quote - product development - customer service - team training - process redesign Key Concepts continuous improvement organizational behavior Questions to Reflect On - How can you embed quality into daily routines? - What cultural habits hinder quality? A Different Perspective Culture alone cannot fix poor systems or resources. ★ ★ ★ ★ ★ No ratings yet [Environment](https://sms4smile.com/quotes/about/environment/) [Excellence](https://sms4smile.com/quotes/about/excellence/) [Organization](https://sms4smile.com/quotes/about/organization/) [Quality](https://sms4smile.com/quotes/about/quality/) ## Related quotes > [“In other words, where we are is vital to who we are. By “where,” I’m speaking not only of our physical environment but also…](https://sms4smile.com/quotes/eric-weiner/in-other-words-where-we-are-is-vital-to-who-we-are-by-where-i-m/) [Eric Weiner](https://sms4smile.com/quotes/author/eric-weiner/) > [It's always a challenge whenever you have to nurture more than one culture inside an organization. When I say culture, you have one group…](https://sms4smile.com/quotes/charles-giancarlo/it-s-always-a-challenge-whenever-you-have-to-nurture-more-than-one/) Charles Giancarlo > [You can't write for the cultural environment - if you do that, by the time it comes out, that cultural environment has passed. You…](https://sms4smile.com/quotes/alex-kapranos/you-can-t-write-for-the-cultural-environment-if-you-do-that-by-the/) [Alex Kapranos](https://sms4smile.com/quotes/author/alex-kapranos/) > [I think what helps enormously is the cultural environment that you have set. We constantly try to monitor it. When you have a base…](https://sms4smile.com/quotes/sean-dyche/i-think-what-helps-enormously-is-the-cultural-environment-that-you/) [Sean Dyche](https://sms4smile.com/quotes/author/sean-dyche/) > [I think nowadays it doesn't really matter where we are physically located. We create our own culture around us to a large extent, whether…](https://sms4smile.com/quotes/david-sylvian/i-think-nowadays-it-doesn-t-really-matter-where-we-are-physically/) [David Sylvian](https://sms4smile.com/quotes/author/david-sylvian/) > [You have to create a bespoke cultural environment. I know this may be a kind of thing that an old person says, but I…](https://sms4smile.com/quotes/jarvis-cocker/you-have-to-create-a-bespoke-cultural-environment-i-know-this-may-be/) [Jarvis Cocker](https://sms4smile.com/quotes/author/jarvis-cocker/) > [The worst thing that can happen to anybody in this cultural environment is to fail.](https://sms4smile.com/quotes/desmond-tutu/the-worst-thing-that-can-happen-to-anybody-in-this-cultural/) [Desmond Tutu](https://sms4smile.com/quotes/author/desmond-tutu/) > [In Mexico, wrestling is part of the cultural fabric. The guys wear masks and they are real-life superheroes.](https://sms4smile.com/quotes/chris-jericho/in-mexico-wrestling-is-part-of-the-cultural-fabric-the-guys-wear/) [Chris Jericho](https://sms4smile.com/quotes/author/chris-jericho/) > [Affirmative action was designed to recognize the uniquely difficult journey of African-Americans. This policy was justifiable and understandable, even to those who came from…](https://sms4smile.com/quotes/jim-webb/affirmative-action-was-designed-to-recognize-the-uniquely-difficult/) [Jim Webb](https://sms4smile.com/quotes/author/jim-webb/) > [When the 2008 victory of Barack Obama and the defeat of grumpy old John McCain began looking, um, inevitable, I started fielding inquiries about…](https://sms4smile.com/quotes/rick-perlstein/when-the-2008-victory-of-barack-obama-and-the-defeat-of-grumpy-old/) [Rick Perlstein](https://sms4smile.com/quotes/author/rick-perlstein/) > [“It has become a cultural norm in Jewish families for parents to bring up their children to value wealth.”](https://sms4smile.com/quotes/h-w-charles/it-has-become-a-cultural-norm-in-jewish-families-for-parents-to-bring/) [H.W. Charles](https://sms4smile.com/quotes/author/h-w-charles/) > [The most successful cultural diplomacy strategy integrates people-to-people or arts/culture/media-to-people interactions into the basic business of diplomacy. The programs in Afghanistan, Egypt, and Iran…](https://sms4smile.com/quotes/cynthia-p-schneider/the-most-successful-cultural-diplomacy-strategy-integrates-people-to/) [Cynthia P. Schneider](https://sms4smile.com/quotes/author/cynthia-p-schneider/) > [Most of the more celebrated names among African-American authors, poets, and artists are known to the world because of their association with specific cultural…](https://sms4smile.com/quotes/aberjhani/most-of-the-more-celebrated-names-among-african-american-authors/) [Aberjhani](https://sms4smile.com/quotes/author/aberjhani/) > [The world is getting more connected through technology and travel. Cuisines are evolving. Some people are scared of globalization, but I think people will…](https://sms4smile.com/quotes/john-mackey/the-world-is-getting-more-connected-through-technology-and-travel/) [John Mackey](https://sms4smile.com/quotes/author/john-mackey/) > [We have never escaped a certain male cultural desire for women's silence.](https://sms4smile.com/quotes/mary-beard/we-have-never-escaped-a-certain-male-cultural-desire-for-women-s/) [Mary Beard](https://sms4smile.com/quotes/author/mary-beard/) ## More by Phil Crosby > [You don't have to be noisy to be effective.](https://sms4smile.com/quotes/phil-crosby/you-don-t-have-to-be-noisy-to-be-effective/) [Phil Crosby](https://sms4smile.com/quotes/author/phil-crosby/) > [We must define quality as conformance to specifications if we are to manage it.](https://sms4smile.com/quotes/phil-crosby/we-must-define-quality-as-conformance-to-specifications-if-we-are-to/) [Phil Crosby](https://sms4smile.com/quotes/author/phil-crosby/) > [Selecting the right person for the right job is the largest part of coaching.](https://sms4smile.com/quotes/phil-crosby/selecting-the-right-person-for-the-right-job-is-the-largest-part-of/) [Phil Crosby](https://sms4smile.com/quotes/author/phil-crosby/) > [Slowness to change usually means fear of the new.](https://sms4smile.com/quotes/phil-crosby/slowness-to-change-usually-means-fear-of-the-new/) [Phil Crosby](https://sms4smile.com/quotes/author/phil-crosby/) > [Quality means conformance to requirements, not elegance.](https://sms4smile.com/quotes/phil-crosby/quality-means-conformance-to-requirements-not-elegance/) [Phil Crosby](https://sms4smile.com/quotes/author/phil-crosby/) > [Successful people breed success.](https://sms4smile.com/quotes/phil-crosby/successful-people-breed-success/) [Phil Crosby](https://sms4smile.com/quotes/author/phil-crosby/) > [Being convinced one knows the whole story is the surest way to fail.](https://sms4smile.com/quotes/phil-crosby/being-convinced-one-knows-the-whole-story-is-the-surest-way-to-fail/) [Phil Crosby](https://sms4smile.com/quotes/author/phil-crosby/) > [Change should be a friend. It should happen by plan, not by accident.](https://sms4smile.com/quotes/phil-crosby/change-should-be-a-friend-it-should-happen-by-plan-not-by-accident/) [Phil Crosby](https://sms4smile.com/quotes/author/phil-crosby/) > [The cost of quality is the expense of doing things wrong.](https://sms4smile.com/quotes/phil-crosby/the-cost-of-quality-is-the-expense-of-doing-things-wrong/) [Phil Crosby](https://sms4smile.com/quotes/author/phil-crosby/) > [You are going to be measured anyway by some means, fair or foul. Usually the one doing the measuring has nothing specific in mind;…](https://sms4smile.com/quotes/phil-crosby/you-are-going-to-be-measured-anyway-by-some-means-fair-or-foul/) [Phil Crosby](https://sms4smile.com/quotes/author/phil-crosby/) > [It isn't what you find, it's what you do about what you find.](https://sms4smile.com/quotes/phil-crosby/it-isn-t-what-you-find-it-s-what-you-do-about-what-you-find/) [Phil Crosby](https://sms4smile.com/quotes/author/phil-crosby/) > [Improving quality requires a culture change, not just a new diet.](https://sms4smile.com/quotes/phil-crosby/improving-quality-requires-a-culture-change-not-just-a-new-diet/) [Phil Crosby](https://sms4smile.com/quotes/author/phil-crosby/) > [You have to lead people gently toward what they already know is right.](https://sms4smile.com/quotes/phil-crosby/you-have-to-lead-people-gently-toward-what-they-already-know-is-right/) [Phil Crosby](https://sms4smile.com/quotes/author/phil-crosby/) > [When you're out of quality, you're out of business.](https://sms4smile.com/quotes/phil-crosby/when-you-re-out-of-quality-you-re-out-of-business/) [Phil Crosby](https://sms4smile.com/quotes/author/phil-crosby/) > [A rule to live by: I won't use anything I can't explain in five minutes.](https://sms4smile.com/quotes/phil-crosby/a-rule-to-live-by-i-won-t-use-anything-i-can-t-explain-in-five-minutes/) [Phil Crosby](https://sms4smile.com/quotes/author/phil-crosby/) [Explore all 38 Phil Crosby quotes ](https://sms4smile.com/quotes/author/phil-crosby/) ## More Cultural quotes > [We have never escaped a certain male cultural desire for women's silence.](https://sms4smile.com/quotes/mary-beard/we-have-never-escaped-a-certain-male-cultural-desire-for-women-s/) [Mary Beard](https://sms4smile.com/quotes/author/mary-beard/) > [The world is getting more connected through technology and travel. Cuisines are evolving. Some people are scared of globalization, but I think people will…](https://sms4smile.com/quotes/john-mackey/the-world-is-getting-more-connected-through-technology-and-travel/) [John Mackey](https://sms4smile.com/quotes/author/john-mackey/) > [Most of the more celebrated names among African-American authors, poets, and artists are known to the world because of their association with specific cultural…](https://sms4smile.com/quotes/aberjhani/most-of-the-more-celebrated-names-among-african-american-authors/) [Aberjhani](https://sms4smile.com/quotes/author/aberjhani/) > [The most successful cultural diplomacy strategy integrates people-to-people or arts/culture/media-to-people interactions into the basic business of diplomacy. The programs in Afghanistan, Egypt, and Iran…](https://sms4smile.com/quotes/cynthia-p-schneider/the-most-successful-cultural-diplomacy-strategy-integrates-people-to/) [Cynthia P. Schneider](https://sms4smile.com/quotes/author/cynthia-p-schneider/) > [“It has become a cultural norm in Jewish families for parents to bring up their children to value wealth.”](https://sms4smile.com/quotes/h-w-charles/it-has-become-a-cultural-norm-in-jewish-families-for-parents-to-bring/) [H.W. Charles](https://sms4smile.com/quotes/author/h-w-charles/) > [When the 2008 victory of Barack Obama and the defeat of grumpy old John McCain began looking, um, inevitable, I started fielding inquiries about…](https://sms4smile.com/quotes/rick-perlstein/when-the-2008-victory-of-barack-obama-and-the-defeat-of-grumpy-old/) [Rick Perlstein](https://sms4smile.com/quotes/author/rick-perlstein/) > [Affirmative action was designed to recognize the uniquely difficult journey of African-Americans. This policy was justifiable and understandable, even to those who came from…](https://sms4smile.com/quotes/jim-webb/affirmative-action-was-designed-to-recognize-the-uniquely-difficult/) [Jim Webb](https://sms4smile.com/quotes/author/jim-webb/) > [While we welcome people of all faiths in America we cannot be so naive as to expect all countries to do the same. But…](https://sms4smile.com/quotes/michael-huffington/while-we-welcome-people-of-all-faiths-in-america-we-cannot-be-so/) [Michael Huffington](https://sms4smile.com/quotes/author/michael-huffington/) > [K-pop itself is not just a music genre, but a whole cultural phenomenon.](https://sms4smile.com/quotes/lee-tae-min/k-pop-itself-is-not-just-a-music-genre-but-a-whole-cultural-phenomenon/) [Lee Tae-min](https://sms4smile.com/quotes/author/lee-tae-min/) > [I feel that there are a few things in the world without cultural barriers.](https://sms4smile.com/quotes/jackie-chan/i-feel-that-there-are-a-few-things-in-the-world-without-cultural/) [Jackie Chan](https://sms4smile.com/quotes/author/jackie-chan/) > [“So, drenched and downing champagne, I danced a rather demented waltz-cum-jig with a young bride I'd never met before in a place I'd never…](https://sms4smile.com/quotes/colin-irwin/so-drenched-and-downing-champagne-i-danced-a-rather-demented-waltz/) Colin Irwin > [I make it my business to see or do something cultural in every place I go to. If you don't, you'll get into a…](https://sms4smile.com/quotes/jack-reynor/i-make-it-my-business-to-see-or-do-something-cultural-in-every-place/) [Jack Reynor](https://sms4smile.com/quotes/author/jack-reynor/) > [There are various kinds of savagery: emotional, spiritual, economic, and cultural savagery.](https://sms4smile.com/quotes/don-winslow/there-are-various-kinds-of-savagery-emotional-spiritual-economic-and/) [Don Winslow](https://sms4smile.com/quotes/author/don-winslow/) > [The religious imagery and fairytales that formed our shared cultural references have been replaced by the cult of celebrity. Marilyn is the sex goddess,…](https://sms4smile.com/quotes/alison-jackson/the-religious-imagery-and-fairytales-that-formed-our-shared-cultural/) [Alison Jackson](https://sms4smile.com/quotes/author/alison-jackson/) > [In the first speech I delivered as health secretary, I made one thing perfectly clear: we need a cultural shift in the NHS: from…](https://sms4smile.com/quotes/andrew-lansley/in-the-first-speech-i-delivered-as-health-secretary-i-made-one-thing/) [Andrew Lansley](https://sms4smile.com/quotes/author/andrew-lansley/) Browse all 519 Cultural quotes ```json { "@context": "https://schema.org", "@graph": [ { "@type": "Quotation", "text": "Quality is the result of a carefully constructed cultural environment. 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