--- title: "Meaning & Key Takeaway of: Major brands don't know what to do with…" description: "\"Major brands don't know what to do with happy customers. They make it hard for customers to say thanks and way too often companies don't celebrate and ..." image: "https://sms4smile.com/quotes/i/0b2/paul-walker-6575_brands_major-brands-don-t-know-what-to-do-with_846159.png" --- # Major brands don't know what to do with happy customers… ![“Major brands don't know what to do with happy customers. They make it hard for customers to say thanks and way too often companies don't celebrate and embrace customers' positive gestures.” quote by Paul Walker](https://sms4smile.com/quotes/i/0b2/paul-walker-6575_brands_major-brands-don-t-know-what-to-do-with_846159.png) [Download](https://sms4smile.com/quotes/i/0b2/paul-walker-6575_brands_major-brands-don-t-know-what-to-do-with_846159.png) [Open image](https://sms4smile.com/quotes/i/0b2/paul-walker-6575_brands_major-brands-don-t-know-what-to-do-with_846159.png) > “Major brands don't know what to do with happy customers. They make it hard for customers to say thanks and way too often companies don't celebrate and embrace customers' positive gestures.” [Paul Walker](https://sms4smile.com/quotes/author/paul-walker/) ## About This Quote This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation. Brands fail to celebrate happy customers, missing chances to reinforce loyalty. **In simple terms:** Companies ignore grateful customers, losing goodwill. Key Takeaway Celebrate and reward positive customer actions. Themes customer loyalty brand management gratitude Mood thoughtful pragmatic Type marketing customer‑centric When to use this quote - customer service - loyalty programs - social media engagement Key Concepts consumer behavior relationship marketing Questions to Reflect On - How can you authentically thank customers? - What incentives truly matter to them? A Different Perspective Over‑celebration may seem insincere. ★ ★ ★ ★ ★ No ratings yet [Business](https://sms4smile.com/quotes/about/business/) [Company](https://sms4smile.com/quotes/about/company/) [Customer](https://sms4smile.com/quotes/about/customer/) [Gestures](https://sms4smile.com/quotes/about/gestures/) [Happiness](https://sms4smile.com/quotes/about/happiness/) [Marketing](https://sms4smile.com/quotes/about/marketing/) ## Related quotes > [“Want to maintain your fans? Mix your ideas with theirs, and you'll have happy customers.”](https://sms4smile.com/quotes/kimberly-loskov/want-to-maintain-your-fans-mix-your-ideas-with-theirs-and-you-ll-have/) [Kimberly Loskov](https://sms4smile.com/quotes/author/kimberly-loskov/) > [“Happy customers are your biggest advocates and can become your most successful sales team.”](https://sms4smile.com/quotes/lisa-masiello/happy-customers-are-your-biggest-advocates-and-can-become-your-most/) Lisa Masiello > [Happy employees ensure happy customers. And happy customers ensure happy shareholders—in that order.](https://sms4smile.com/quotes/simon-sinek/happy-employees-ensure-happy-customers-and-happy-customers-ensure/) [Simon Sinek](https://sms4smile.com/quotes/author/simon-sinek/) > [Success begets success in terms of customer deployments and having truly happy customers.](https://sms4smile.com/quotes/aneel-bhusri/success-begets-success-in-terms-of-customer-deployments-and-having/) [Aneel Bhusri](https://sms4smile.com/quotes/author/aneel-bhusri/) > [You have to realize that the customer really is king. People who go into more established businesses probably have to be careful not to…](https://sms4smile.com/quotes/fred-deluca/you-have-to-realize-that-the-customer-really-is-king-people-who-go/) [Fred DeLuca](https://sms4smile.com/quotes/author/fred-deluca/) > [Ask your loyal customers for positive comments about your products and your service. Then post these testimonials where other customers and prospects can enjoy…](https://sms4smile.com/quotes/ron-kaufman/ask-your-loyal-customers-for-positive-comments-about-your-products/) [Ron Kaufman](https://sms4smile.com/quotes/author/ron-kaufman/) > [It is surprising how little most small business values the customers. A positive feedback from the customer is critical to your business, and what's…](https://sms4smile.com/quotes/fabrizio-moreira/it-is-surprising-how-little-most-small-business-values-the-customers/) [Fabrizio Moreira](https://sms4smile.com/quotes/author/fabrizio-moreira/) > [“space—75% of B2B customers say they rely on word of mouth, including social media, when making purchase decisions.”](https://sms4smile.com/quotes/anonymous/space-75-of-b2b-customers-say-they-rely-on-word-of-mouth-including/) [Anonymous](https://sms4smile.com/quotes/author/anonymous/) > [TalkTalk was not a highly trusted brand before the cyber attack but customers now say that we looked after them in difficult circumstances.](https://sms4smile.com/quotes/dido-harding/talktalk-was-not-a-highly-trusted-brand-before-the-cyber-attack-but/) [Dido Harding](https://sms4smile.com/quotes/author/dido-harding/) > [“I ask them, “If the product were free, how many would you actually deploy or use?” The goal is to take pricing away as…](https://sms4smile.com/quotes/steven-gary-blank/i-ask-them-if-the-product-were-free-how-many-would-you-actually/) [Steven Gary Blank](https://sms4smile.com/quotes/author/steven-gary-blank/) > [Let your customers say, 'Well, here I am,' while you say, 'There you are!'.](https://sms4smile.com/quotes/ron-kaufman/let-your-customers-say-well-here-i-am-while-you-say-there-you-are/) [Ron Kaufman](https://sms4smile.com/quotes/author/ron-kaufman/) > [You can go a hundred miles a second Don't have to drive no lousy cab Got everything you want and more man And the…](https://sms4smile.com/quotes/marc-cohn/you-can-go-a-hundred-miles-a-second-don-t-have-to-drive-no-lousy-cab/) [Marc Cohn](https://sms4smile.com/quotes/author/marc-cohn/) > [If customers say you're just 'all right', you've not done enough, you've failed to delight.](https://sms4smile.com/quotes/ron-kaufman/if-customers-say-you-re-just-all-right-you-ve-not-done-enough-you-ve/) [Ron Kaufman](https://sms4smile.com/quotes/author/ron-kaufman/) > [“There are only two ways to influence human behavior: you can manipulate it or you can inspire it. Very few people or companies can…](https://sms4smile.com/quotes/simon-sinek/there-are-only-two-ways-to-influence-human-behavior-you-can-2/) [Simon Sinek](https://sms4smile.com/quotes/author/simon-sinek/) > [Reward is a happy customer - and an empty plate.](https://sms4smile.com/quotes/jacques-torres/reward-is-a-happy-customer-and-an-empty-plate/) [Jacques Torres](https://sms4smile.com/quotes/author/jacques-torres/) ## More by Paul Walker > [Taking chances for the people you care most about is easy. It's hard to take chances that might mean making bad decisions. But when…](https://sms4smile.com/quotes/paul-walker/taking-chances-for-the-people-you-care-most-about-is-easy-it-s-hard/) [Paul Walker](https://sms4smile.com/quotes/author/paul-walker/) > [People are often talking when they are not supposed to be.](https://sms4smile.com/quotes/paul-walker/people-are-often-talking-when-they-are-not-supposed-to-be/) [Paul Walker](https://sms4smile.com/quotes/author/paul-walker/) > [I remember when I first came around, the computer-generated stuff was pretty wicked. I was like, 'Wow!' but I feel like then for the…](https://sms4smile.com/quotes/paul-walker/i-remember-when-i-first-came-around-the-computer-generated-stuff-was/) [Paul Walker](https://sms4smile.com/quotes/author/paul-walker/) > [Usually I like to make my movies from start to finish in chronological order. As a filmmaker it lets me be able to direct…](https://sms4smile.com/quotes/paul-walker/usually-i-like-to-make-my-movies-from-start-to-finish-in/) [Paul Walker](https://sms4smile.com/quotes/author/paul-walker/) > [It's not about working anymore, its about doing work I can be proud of.](https://sms4smile.com/quotes/paul-walker/it-s-not-about-working-anymore-its-about-doing-work-i-can-be-proud-of/) [Paul Walker](https://sms4smile.com/quotes/author/paul-walker/) > [I like being surrounded by great people.](https://sms4smile.com/quotes/paul-walker/i-like-being-surrounded-by-great-people/) [Paul Walker](https://sms4smile.com/quotes/author/paul-walker/) > [My perfect weekend... anything to do with nature.](https://sms4smile.com/quotes/paul-walker/my-perfect-weekend-anything-to-do-with-nature/) [Paul Walker](https://sms4smile.com/quotes/author/paul-walker/) > [I believe in fate, that films happen when they are supposed to.](https://sms4smile.com/quotes/paul-walker/i-believe-in-fate-that-films-happen-when-they-are-supposed-to/) [Paul Walker](https://sms4smile.com/quotes/author/paul-walker/) > [I never thought I was going to be an actor. And I never really thought of myself as one. Even though I keep working.…](https://sms4smile.com/quotes/paul-walker/i-never-thought-i-was-going-to-be-an-actor-and-i-never-really-thought/) [Paul Walker](https://sms4smile.com/quotes/author/paul-walker/) > [Michelle Rodriguez is like the most original person on the planet. She's so straight up, uncensored all the time. Be ready. I love her…](https://sms4smile.com/quotes/paul-walker/michelle-rodriguez-is-like-the-most-original-person-on-the-planet-she/) [Paul Walker](https://sms4smile.com/quotes/author/paul-walker/) > [What I find really difficult is making career decisions. 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And I look at…](https://sms4smile.com/quotes/paul-walker/some-people-say-that-you-should-go-to-all-the-parties-to-the/) [Paul Walker](https://sms4smile.com/quotes/author/paul-walker/) > [Who couldn't believe there's a God?](https://sms4smile.com/quotes/paul-walker/who-couldn-t-believe-there-s-a-god/) [Paul Walker](https://sms4smile.com/quotes/author/paul-walker/) > [I don't go for the flash and panache.](https://sms4smile.com/quotes/paul-walker/i-don-t-go-for-the-flash-and-panache/) [Paul Walker](https://sms4smile.com/quotes/author/paul-walker/) [Explore all 98 Paul Walker quotes ](https://sms4smile.com/quotes/author/paul-walker/) ## More Brands quotes > [“She kneeled down, opened the wine fridge, and scanned the shelves, filled with a variety of white wines. 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It may be, to a degree, consoling that white brothers and sisters did not vote for \[Donald\] Trump, and do… ](https://sms4smile.com/quotes/michael-eric-dyson/what-are-you-for-it-may-be-to-a-degree-consoling-that-white-brothers/) [Michael Eric Dyson](https://sms4smile.com/quotes/author/michael-eric-dyson/) > [I have an office full of product from brands trying to be in videos and an inbox full of songs from artists, but at…](https://sms4smile.com/quotes/adam-kluger/i-have-an-office-full-of-product-from-brands-trying-to-be-in-videos/) [Adam Kluger](https://sms4smile.com/quotes/author/adam-kluger/) > [I wish Elton Brand the best. He's a great guy. He's always going to be a great friend of mine, regardless of what goes…](https://sms4smile.com/quotes/baron-davis/i-wish-elton-brand-the-best-he-s-a-great-guy-he-s-always-going-to-be/) [Baron Davis](https://sms4smile.com/quotes/author/baron-davis/) > [I have a twelve year old sex doll. Brand new.](https://sms4smile.com/quotes/anthony-jeselnik/i-have-a-twelve-year-old-sex-doll-brand-new/) [Anthony Jeselnik](https://sms4smile.com/quotes/author/anthony-jeselnik/) > [Sourav's greatest asset is his ability to communicate. He is a naturally very confident person. He encourages his team, is a great motivator and…](https://sms4smile.com/quotes/ravi-shastri/sourav-s-greatest-asset-is-his-ability-to-communicate-he-is-a/) [Ravi Shastri](https://sms4smile.com/quotes/author/ravi-shastri/) > [I think that, honestly, people's censorship issues are personal but I disagree with most of those personal choices that I see others make. You…](https://sms4smile.com/quotes/seth-rogen/i-think-that-honestly-people-s-censorship-issues-are-personal-but-i/) [Seth Rogen](https://sms4smile.com/quotes/author/seth-rogen/) > [I don't care for brands. 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