--- title: "Meaning & Key Takeaway of: We have to design a health delivery…" description: "\"We have to design a health delivery system by actually talking to people and asking, 'What would make this service better for you?' As soon as you star..." image: "https://sms4smile.com/quotes/i/a3f/paul-farmer-9803_actually_we-have-to-design-a-health-delivery-syst_2555103.jpg" --- # We have to design a health delivery system by actually… ![“We have to design a health delivery system by actually talking to people and asking, 'What would make this service better for you?' As soon as you start asking, you get a flood of answers.” quote by Paul Farmer](https://sms4smile.com/quotes/i/a3f/paul-farmer-9803_actually_we-have-to-design-a-health-delivery-syst_2555103.jpg) [Download](https://sms4smile.com/quotes/i/a3f/paul-farmer-9803_actually_we-have-to-design-a-health-delivery-syst_2555103.jpg) [Open image](https://sms4smile.com/quotes/i/a3f/paul-farmer-9803_actually_we-have-to-design-a-health-delivery-syst_2555103.jpg) > “We have to design a health delivery system by actually talking to people and asking, 'What would make this service better for you?' As soon as you start asking, you get a flood of answers.” [Paul Farmer](https://sms4smile.com/quotes/author/paul-farmer/) ## About This Quote This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation. Effective health systems arise from listening to users and incorporating their feedback. **In simple terms:** Listen to people to improve health services. Key Takeaway Engage communities in designing health solutions. Themes healthcare participation design community feedback Mood inspirational practical collaborative Type advice instructional policy When to use this quote - clinic redesign - community health programs - patient surveys Key Concepts human-centered design public health policy service improvement Questions to Reflect On - How can we prioritize diverse patient voices? - What barriers exist to community-led design? A Different Perspective Feedback may be conflicting or impractical to implement. ★ ★ ★ ★ ★ No ratings yet [Delivery](https://sms4smile.com/quotes/about/delivery/) [Design](https://sms4smile.com/quotes/about/design/) [Flood](https://sms4smile.com/quotes/about/flood/) [Health](https://sms4smile.com/quotes/about/health/) [People](https://sms4smile.com/quotes/about/people/) [Service](https://sms4smile.com/quotes/about/service/) [System](https://sms4smile.com/quotes/about/system/) ## Related quotes > [“Good quality health delivery systems with universal access protect individuals from illness, stimulate economic growth, and fight poverty by keeping people healthy. They also…](https://sms4smile.com/quotes/the-lancet/good-quality-health-delivery-systems-with-universal-access-protect/) [The Lancet](https://sms4smile.com/quotes/author/the-lancet/) > [We're trying to do something so that when the average person uses Pinterest, it has to make the service better.](https://sms4smile.com/quotes/ben-silbermann/we-re-trying-to-do-something-so-that-when-the-average-person-uses/) [Ben Silbermann](https://sms4smile.com/quotes/author/ben-silbermann/) > [The single most effective way to make a service as reliable as possible is to make it as simple as possible. Find the simplest…](https://sms4smile.com/quotes/tom-limoncelli/the-single-most-effective-way-to-make-a-service-as-reliable-as/) Tom Limoncelli > [When you make Service your sole purpose in life, it eliminates fear, focuses your mind and gives you meaning.](https://sms4smile.com/quotes/sri-sri-ravi-shankar/when-you-make-service-your-sole-purpose-in-life-it-eliminates-fear/) [Sri Sri Ravi Shankar](https://sms4smile.com/quotes/author/sri-sri-ravi-shankar/) > [You cant give something if you dont have it, so Make yourself a service and pay yourself first.](https://sms4smile.com/quotes/senoraroy/you-cant-give-something-if-you-dont-have-it-so-make-yourself-a/) Senoraroy > [Make your service systems so strong that everyone looks like a genius.](https://sms4smile.com/quotes/ron-kaufman/make-your-service-systems-so-strong-that-everyone-looks-like-a-genius/) [Ron Kaufman](https://sms4smile.com/quotes/author/ron-kaufman/) > [We need to find ways to transform the more than 60 million service jobs, which make up 45 percent of U.S. employment, in the…](https://sms4smile.com/quotes/richard-florida/we-need-to-find-ways-to-transform-the-more-than-60-million-service/) [Richard Florida](https://sms4smile.com/quotes/author/richard-florida/) > [A service of worship is primarily a service to God. When we realize this and act upon it, we make it a service to…](https://sms4smile.com/quotes/anonymous/a-service-of-worship-is-primarily-a-service-to-god-when-we-realize/) [Anonymous](https://sms4smile.com/quotes/author/anonymous/) > [“If you start looking up, they start asking questions.”](https://sms4smile.com/quotes/susan-juby/if-you-start-looking-up-they-start-asking-questions/) [Susan Juby](https://sms4smile.com/quotes/author/susan-juby/) > [Movies and life become a little more symmetrical when you start asking for and looking for connections.](https://sms4smile.com/quotes/josh-lucas/movies-and-life-become-a-little-more-symmetrical-when-you-start/) [Josh Lucas](https://sms4smile.com/quotes/author/josh-lucas/) > [“change. They start by asking: In order to improve our”](https://sms4smile.com/quotes/rich-horwath/change-they-start-by-asking-in-order-to-improve-our/) Rich Horwath > [We are trained to ask "What's wrong and how we fix it?" Instead, start by asking - "What works, what have we got, what's…](https://sms4smile.com/quotes/peter-kenyon/we-are-trained-to-ask-what-s-wrong-and-how-we-fix-it-instead-start-by/) [Peter Kenyon](https://sms4smile.com/quotes/author/peter-kenyon/) > [It's past time to go when you start asking yourself if it's time to go.](https://sms4smile.com/quotes/william-rotsler/it-s-past-time-to-go-when-you-start-asking-yourself-if-it-s-time-to-go/) [William Rotsler](https://sms4smile.com/quotes/author/william-rotsler/) > [“Most students have to do some work to resuscitate their childlike curiosity. The best way to do that is to start asking questions again—lots…](https://sms4smile.com/quotes/hal-gregersen/most-students-have-to-do-some-work-to-resuscitate-their-childlike/) Hal Gregersen > [“Oh, you sweet young thing. What am I going to do with you?” “I think you better start asking what I’m going to do…](https://sms4smile.com/quotes/leta-blake/oh-you-sweet-young-thing-what-am-i-going-to-do-with-you-i-think-you/) [Leta Blake](https://sms4smile.com/quotes/author/leta-blake/) ## More by Paul Farmer > [If you look at people who seek a lot of care in American cities for multiple illnesses, it's usually people with a number of…](https://sms4smile.com/quotes/paul-farmer/if-you-look-at-people-who-seek-a-lot-of-care-in-american-cities-for/) [Paul Farmer](https://sms4smile.com/quotes/author/paul-farmer/) > [It is very expensive to give bad medical care to poor people in a rich country.](https://sms4smile.com/quotes/paul-farmer/it-is-very-expensive-to-give-bad-medical-care-to-poor-people-in-a/) [Paul Farmer](https://sms4smile.com/quotes/author/paul-farmer/) > [The idea that because you're born in Haiti you could die having a child. The idea that because you're born in you know Malawi…](https://sms4smile.com/quotes/paul-farmer/the-idea-that-because-you-re-born-in-haiti-you-could-die-having-a/) [Paul Farmer](https://sms4smile.com/quotes/author/paul-farmer/) > [I critique market-based medicine not because I haven't seen its heights but because I've seen its depths.](https://sms4smile.com/quotes/paul-farmer/i-critique-market-based-medicine-not-because-i-haven-t-seen-its/) [Paul Farmer](https://sms4smile.com/quotes/author/paul-farmer/) > [With rare exceptions, all of your most important achievements on this planet will come from working with others- or, in a word, partnership.](https://sms4smile.com/quotes/paul-farmer/with-rare-exceptions-all-of-your-most-important-achievements-on-this/) [Paul Farmer](https://sms4smile.com/quotes/author/paul-farmer/) > [The poorest parts of the world are by and large the places in which one can best view the worst of medicine and not…](https://sms4smile.com/quotes/paul-farmer/the-poorest-parts-of-the-world-are-by-and-large-the-places-in-which/) [Paul Farmer](https://sms4smile.com/quotes/author/paul-farmer/) > [One of the things we have to acknowledge is that if you look at Haiti, many billions of dollars have gone into development aid…](https://sms4smile.com/quotes/paul-farmer/one-of-the-things-we-have-to-acknowledge-is-that-if-you-look-at-haiti/) [Paul Farmer](https://sms4smile.com/quotes/author/paul-farmer/) > [I feel it's part of my job to make the problems of the poor compelling.](https://sms4smile.com/quotes/paul-farmer/i-feel-it-s-part-of-my-job-to-make-the-problems-of-the-poor-compelling/) [Paul Farmer](https://sms4smile.com/quotes/author/paul-farmer/) > [I can't think of a better model for Haiti rebuilding than Rwanda.](https://sms4smile.com/quotes/paul-farmer/i-can-t-think-of-a-better-model-for-haiti-rebuilding-than-rwanda/) [Paul Farmer](https://sms4smile.com/quotes/author/paul-farmer/) > [But as for activism, my parents did what they could, given the constraints, but were never involved in the causes I think of when…](https://sms4smile.com/quotes/paul-farmer/but-as-for-activism-my-parents-did-what-they-could-given-the/) [Paul Farmer](https://sms4smile.com/quotes/author/paul-farmer/) > [What I can argue is that no one should have to die of a disease that is treatable.](https://sms4smile.com/quotes/paul-farmer/what-i-can-argue-is-that-no-one-should-have-to-die-of-a-disease-that/) [Paul Farmer](https://sms4smile.com/quotes/author/paul-farmer/) > [I'm not an austere person.](https://sms4smile.com/quotes/paul-farmer/i-m-not-an-austere-person/) [Paul Farmer](https://sms4smile.com/quotes/author/paul-farmer/) > [Again, conventional Catholicism does not much appeal to me.](https://sms4smile.com/quotes/paul-farmer/again-conventional-catholicism-does-not-much-appeal-to-me/) [Paul Farmer](https://sms4smile.com/quotes/author/paul-farmer/) > [I would say that, intellectually, Catholicism had no more impact on me than did social theory.](https://sms4smile.com/quotes/paul-farmer/i-would-say-that-intellectually-catholicism-had-no-more-impact-on-me/) [Paul Farmer](https://sms4smile.com/quotes/author/paul-farmer/) > [I think we will see better vaccines within the next 15 years, but I'm not a scientist and am focused on the short-term -…](https://sms4smile.com/quotes/paul-farmer/i-think-we-will-see-better-vaccines-within-the-next-15-years-but-i-m/) [Paul Farmer](https://sms4smile.com/quotes/author/paul-farmer/) [Explore all 70 Paul Farmer quotes ](https://sms4smile.com/quotes/author/paul-farmer/) ## More Actually quotes > [I actually think acting is a form of self-hypnosis. You have to be hyper, hyper aware of what's going on around you. You have…](https://sms4smile.com/quotes/julianne-moore/i-actually-think-acting-is-a-form-of-self-hypnosis-you-have-to-be/) [Julianne Moore](https://sms4smile.com/quotes/author/julianne-moore/) > [I just think my own ambition would not allow me to sit on the gifts that my creator had given me. And so that's…](https://sms4smile.com/quotes/janelle-monae/i-just-think-my-own-ambition-would-not-allow-me-to-sit-on-the-gifts/) [Janelle Monae](https://sms4smile.com/quotes/author/janelle-monae/) > [I actually like getting out of my comfort zone. It shakes me up.](https://sms4smile.com/quotes/gail-sheehy/i-actually-like-getting-out-of-my-comfort-zone-it-shakes-me-up/) [Gail Sheehy](https://sms4smile.com/quotes/author/gail-sheehy/) > [You have to talk about why things happened the way they did. You can't actually explain my political life except by a series of…](https://sms4smile.com/quotes/david-lange/you-have-to-talk-about-why-things-happened-the-way-they-did-you-can-t/) [David Lange](https://sms4smile.com/quotes/author/david-lange/) > [Failure actually makes you strong.](https://sms4smile.com/quotes/neha-sharma/failure-actually-makes-you-strong/) [Neha Sharma](https://sms4smile.com/quotes/author/neha-sharma/) > [There's always that discussion about fiction about how do you market it - these are books for boys, these are books for girls, these…](https://sms4smile.com/quotes/l-a-weatherly/there-s-always-that-discussion-about-fiction-about-how-do-you-market/) [L.A. Weatherly](https://sms4smile.com/quotes/author/l-a-weatherly/) > [I'm from Europe, England, and I actually lived in Italy.](https://sms4smile.com/quotes/adewale-akinnuoye-agbaje/i-m-from-europe-england-and-i-actually-lived-in-italy/) [Adewale Akinnuoye-Agbaje](https://sms4smile.com/quotes/author/adewale-akinnuoye-agbaje/) > [The alternative comedy scene is actually pretty small, I guess.](https://sms4smile.com/quotes/casey-wilson/the-alternative-comedy-scene-is-actually-pretty-small-i-guess/) [Casey Wilson](https://sms4smile.com/quotes/author/casey-wilson/) > [I was a very good student. Procrastinating gives me anxiety, and getting a B really ticked me off. Sure, I didn't always want to…](https://sms4smile.com/quotes/josie-loren/i-was-a-very-good-student-procrastinating-gives-me-anxiety-and/) [Josie Loren](https://sms4smile.com/quotes/author/josie-loren/) > [The shelves of many evangelicals are full of books that point out the flaws in evolution, discuss it only as a theory, and almost…](https://sms4smile.com/quotes/francis-collins/the-shelves-of-many-evangelicals-are-full-of-books-that-point-out-the/) [Francis Collins](https://sms4smile.com/quotes/author/francis-collins/) > [Somebody said that part of my reaction to British cinema is actually, paradoxically, a patriotic one. I'm so disappointed that we're not better.](https://sms4smile.com/quotes/kevin-brownlow/somebody-said-that-part-of-my-reaction-to-british-cinema-is-actually/) [Kevin Brownlow](https://sms4smile.com/quotes/author/kevin-brownlow/) > [I actually do sing sometimes.](https://sms4smile.com/quotes/morten-harket/i-actually-do-sing-sometimes/) [Morten Harket](https://sms4smile.com/quotes/author/morten-harket/) > [I've actually got quite a good memory. I've good recall. It's often things which other people might not notice.](https://sms4smile.com/quotes/ronald-frame/i-ve-actually-got-quite-a-good-memory-i-ve-good-recall-it-s-often/) [Ronald Frame](https://sms4smile.com/quotes/author/ronald-frame/) > [Because there is actually something very interesting in Goodfellas, how the style of the film changes as time goes by and based on the…](https://sms4smile.com/quotes/alex-cox/because-there-is-actually-something-very-interesting-in-goodfellas/) [Alex Cox](https://sms4smile.com/quotes/author/alex-cox/) > ['Inequality' has become the political theme/slogan of our time in both Europe and the U.S., yet political leaders do not even bother to consider…](https://sms4smile.com/quotes/paul-singer/inequality-has-become-the-political-theme-slogan-of-our-time-in-both/) [Paul Singer](https://sms4smile.com/quotes/author/paul-singer/) Browse all 4,248 Actually quotes ```json { "@context": "https://schema.org", "@graph": [ { "@type": "Quotation", "text": "We have to design a health delivery system by actually talking to people and asking, 'What would make this service better for you?' 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