--- title: "Meaning & Key Takeaway of: It's sad that we have become so…" description: "\"It's sad that we have become so accustomed to bad service that we're shocked when we get good service.\" — Neil Cavuto" image: "https://sms4smile.com/quotes/i/88e/neil-cavuto-17326_accustomed_it-s-sad-that-we-have-become-so-accustom_2046979.png" --- # It's sad that we have become so accustomed to bad service… ![“It's sad that we have become so accustomed to bad service that we're shocked when we get good service.” quote by Neil Cavuto](https://sms4smile.com/quotes/i/88e/neil-cavuto-17326_accustomed_it-s-sad-that-we-have-become-so-accustom_2046979.png) [Download](https://sms4smile.com/quotes/i/88e/neil-cavuto-17326_accustomed_it-s-sad-that-we-have-become-so-accustom_2046979.png) [Open image](https://sms4smile.com/quotes/i/88e/neil-cavuto-17326_accustomed_it-s-sad-that-we-have-become-so-accustom_2046979.png) > “It's sad that we have become so accustomed to bad service that we're shocked when we get good service.” [Neil Cavuto](https://sms4smile.com/quotes/author/neil-cavuto/) ## About This Quote This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation. People accept poor service as normal, making good service surprising. **In simple terms:** Raise expectations for service quality. Key Takeaway Demand higher standards, recognize excellence. Themes service quality expectations consumer behavior Mood critical observant Type commentary analysis When to use this quote - restaurant dining - customer support - retail experience - hospitality industry Key Concepts norms perception customer satisfaction Questions to Reflect On - How can businesses consistently deliver excellent service? - What can consumers do to encourage better service? A Different Perspective Changing habits takes time and consistent effort. ★ ★ ★ ★ ★ No ratings yet [Bad service](https://sms4smile.com/quotes/about/bad-service/) [Good service](https://sms4smile.com/quotes/about/good-service/) [Service](https://sms4smile.com/quotes/about/service/) ## Related quotes > [Good service can save a bad meal, but there is no level of food that can save bad service.](https://sms4smile.com/quotes/alton-brown/good-service-can-save-a-bad-meal-but-there-is-no-level-of-food-that/) [Alton Brown](https://sms4smile.com/quotes/author/alton-brown/) > [When all you've got is a hammer, bad service looks like a nail.](https://sms4smile.com/quotes/david-doc-searls/when-all-you-ve-got-is-a-hammer-bad-service-looks-like-a-nail/) [David "Doc" Searls](https://sms4smile.com/quotes/author/david-doc-searls/) > [Just to be honest, like I always am, I tip on my service. I think it's a difference between good service and bad service,…](https://sms4smile.com/quotes/lesean-mccoy/just-to-be-honest-like-i-always-am-i-tip-on-my-service-i-think-it-s-a/) [LeSean McCoy](https://sms4smile.com/quotes/author/lesean-mccoy/) > [I'm a very generous tipper for my hairdresser and nail technician, and for staff in restaurants who have given a good service. I will…](https://sms4smile.com/quotes/arlene-phillips/i-m-a-very-generous-tipper-for-my-hairdresser-and-nail-technician-and/) [Arlene Phillips](https://sms4smile.com/quotes/author/arlene-phillips/) > [The consumer is getting fed up with shoddy material, poor quality, unsafe products, bad service, weak warranties, lack of adequate information -- the whole…](https://sms4smile.com/quotes/virginia-knauer/the-consumer-is-getting-fed-up-with-shoddy-material-poor-quality/) Virginia Knauer > [“Customer service is bad because we allow it to be bad. What do you do when you get bad service? Tell the truth. If…](https://sms4smile.com/quotes/larry-winget/customer-service-is-bad-because-we-allow-it-to-be-bad-what-do-you-do/) [Larry Winget](https://sms4smile.com/quotes/author/larry-winget/) > [“You have two hours to get everyone to Hong Kong airport or I’m leaving without you! My special friend is doing us a very…](https://sms4smile.com/quotes/kevin-kwan/you-have-two-hours-to-get-everyone-to-hong-kong-airport-or-i-m/) [Kevin Kwan](https://sms4smile.com/quotes/author/kevin-kwan/) > [Yes, there are times where I might play one bad service game a set. If you look at Sampras, he might play one slightly…](https://sms4smile.com/quotes/tim-henman/yes-there-are-times-where-i-might-play-one-bad-service-game-a-set-if/) [Tim Henman](https://sms4smile.com/quotes/author/tim-henman/) > [Still, I never really mind bad service in a restaurant. It makes me feel better about not leaving a tip.](https://sms4smile.com/quotes/bill-bryson/still-i-never-really-mind-bad-service-in-a-restaurant-it-makes-me/) [Bill Bryson](https://sms4smile.com/quotes/author/bill-bryson/) > [Although a great restaurant experience must include great food, a bad restaurant experience can be achieved through bad service alone. Ideally, service is invisible.…](https://sms4smile.com/quotes/dana-spiotta/although-a-great-restaurant-experience-must-include-great-food-a-bad/) [Dana Spiotta](https://sms4smile.com/quotes/author/dana-spiotta/) > [We have become aware of the responsibility for our attitude towards the dark pages in our history. We have understood that bad service is…](https://sms4smile.com/quotes/aleksander-kwasniewski/we-have-become-aware-of-the-responsibility-for-our-attitude-towards/) [Aleksander Kwasniewski](https://sms4smile.com/quotes/author/aleksander-kwasniewski/) > [I always tip, and I always tip minimum 20 percent. It's like 20 percent for bad service. I usually always tip over 20 percent. So there's that.](https://sms4smile.com/quotes/scheana-shay/i-always-tip-and-i-always-tip-minimum-20-percent-it-s-like-20-percent/) [Scheana Shay](https://sms4smile.com/quotes/author/scheana-shay/) > [A lot of restaurants serve good food, but they don't have very good service.](https://sms4smile.com/quotes/wolfgang-puck/a-lot-of-restaurants-serve-good-food-but-they-don-t-have-very-good/) [Wolfgang Puck](https://sms4smile.com/quotes/author/wolfgang-puck/) > [There never was a bad man that had ability for good service.](https://sms4smile.com/quotes/edmund-burke/there-never-was-a-bad-man-that-had-ability-for-good-service/) [Edmund Burke](https://sms4smile.com/quotes/author/edmund-burke/) > [I have at least, as I hope, done good service in aiding to overthrow the dogma of separate creations.](https://sms4smile.com/quotes/charles-darwin/i-have-at-least-as-i-hope-done-good-service-in-aiding-to-overthrow/) [Charles Darwin](https://sms4smile.com/quotes/author/charles-darwin/) ## More by Neil Cavuto > [Happy birthday Obamacare! Five years ago today you came into our lives and nothing's ever been the same since! Our insurance premiums have skyrocketed…](https://sms4smile.com/quotes/neil-cavuto/happy-birthday-obamacare-five-years-ago-today-you-came-into-our-lives/) [Neil Cavuto](https://sms4smile.com/quotes/author/neil-cavuto/) > [Sexy ain't guys like Churchill and Lincoln.](https://sms4smile.com/quotes/neil-cavuto/sexy-ain-t-guys-like-churchill-and-lincoln/) [Neil Cavuto](https://sms4smile.com/quotes/author/neil-cavuto/) > [I want to democratize business news.](https://sms4smile.com/quotes/neil-cavuto/i-want-to-democratize-business-news/) [Neil Cavuto](https://sms4smile.com/quotes/author/neil-cavuto/) > [A lot of lawyers are set to tell me that it's not my fault I like to eat.](https://sms4smile.com/quotes/neil-cavuto/a-lot-of-lawyers-are-set-to-tell-me-that-it-s-not-my-fault-i-like-to/) [Neil Cavuto](https://sms4smile.com/quotes/author/neil-cavuto/) > [It's not as if I can just pop on my show and be rude if I've had a hard day.](https://sms4smile.com/quotes/neil-cavuto/it-s-not-as-if-i-can-just-pop-on-my-show-and-be-rude-if-i-ve-had-a/) [Neil Cavuto](https://sms4smile.com/quotes/author/neil-cavuto/) > [I hate elitists. 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What you see is what you get.](https://sms4smile.com/quotes/neil-cavuto/i-feel-strongly-that-i-need-to-try-to-make-my-shows-as-real-as/) [Neil Cavuto](https://sms4smile.com/quotes/author/neil-cavuto/) > [I want teachers to teach, and I want Oreos to be eaten.](https://sms4smile.com/quotes/neil-cavuto/i-want-teachers-to-teach-and-i-want-oreos-to-be-eaten/) [Neil Cavuto](https://sms4smile.com/quotes/author/neil-cavuto/) > [I'm not staid and unbiased here. I have certain biases I want to convey, and if you disagree, that's fine.](https://sms4smile.com/quotes/neil-cavuto/i-m-not-staid-and-unbiased-here-i-have-certain-biases-i-want-to/) [Neil Cavuto](https://sms4smile.com/quotes/author/neil-cavuto/) > [We're all going to die. While I'm still here, I want to make a difference.](https://sms4smile.com/quotes/neil-cavuto/we-re-all-going-to-die-while-i-m-still-here-i-want-to-make-a/) [Neil Cavuto](https://sms4smile.com/quotes/author/neil-cavuto/) > [I've known attractive airheads, and I've known ugly idiots.](https://sms4smile.com/quotes/neil-cavuto/i-ve-known-attractive-airheads-and-i-ve-known-ugly-idiots/) [Neil Cavuto](https://sms4smile.com/quotes/author/neil-cavuto/) [Explore all 37 Neil Cavuto quotes ](https://sms4smile.com/quotes/author/neil-cavuto/) ## More Accustomed quotes > [We are puzzled and bewildered whenever we see suffering in this world because we have become accustomed to the mercy and the long-suffering of…](https://sms4smile.com/quotes/r-c-sproul/we-are-puzzled-and-bewildered-whenever-we-see-suffering-in-this-world/) [R. C. 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Few of the others, however, had the possibility of direct gains in…](https://sms4smile.com/quotes/neil-armstrong/i-have-been-in-relatively-high-risk-businesses-all-of-my-adult-life/) [Neil Armstrong](https://sms4smile.com/quotes/author/neil-armstrong/) > [We have become accustomed to living our life with joy amidst pain and challenges.](https://sms4smile.com/quotes/dana-reeve/we-have-become-accustomed-to-living-our-life-with-joy-amidst-pain-and/) [Dana Reeve](https://sms4smile.com/quotes/author/dana-reeve/) > [Security is a component of everyday life that one spending time in Washington, D.C., gets accustomed to. Metal detectors, police vehicle barriers and heavily-armed…](https://sms4smile.com/quotes/mike-crapo/security-is-a-component-of-everyday-life-that-one-spending-time-in/) [Mike Crapo](https://sms4smile.com/quotes/author/mike-crapo/) > [If you're a Firefox user, you get accustomed to your history and the URL bar and finding things. 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