--- title: "Meaning & Key Takeaway of: I believe that the concept of 'design'…" description: "\"I believe that the concept of 'design' encompasses every aspect of customers's exposure to a brand, from the moment they hear about us to the first tim..." image: "https://sms4smile.com/quotes/i/677/neil-blumenthal-5487_believe_i-believe-that-the-concept-of-design-enc_451602.jpg" --- # I believe that the concept of 'design' encompasses every… ![“I believe that the concept of 'design' encompasses every aspect of customers's exposure to a brand, from the moment they hear about us to the first time they visit our store to the process of ordering and anticipating the arrival of their glasses.” quote by Neil Blumenthal](https://sms4smile.com/quotes/i/677/neil-blumenthal-5487_believe_i-believe-that-the-concept-of-design-enc_451602.jpg) [Download](https://sms4smile.com/quotes/i/677/neil-blumenthal-5487_believe_i-believe-that-the-concept-of-design-enc_451602.jpg) [Open image](https://sms4smile.com/quotes/i/677/neil-blumenthal-5487_believe_i-believe-that-the-concept-of-design-enc_451602.jpg) > “I believe that the concept of 'design' encompasses every aspect of customers's exposure to a brand, from the moment they hear about us to the first time they visit our store to the process of ordering and anticipating the arrival of their glasses.” [Neil Blumenthal](https://sms4smile.com/quotes/author/neil-blumenthal/) ## About This Quote This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation. Design shapes every customer touchpoint from awareness to purchase and delivery. **In simple terms:** Design influences all brand experiences. Key Takeaway Ensure cohesive design across all stages. Themes branding customer experience design touchpoints Mood strategic analytical Type practical insightful When to use this quote - marketing campaign - store layout - online ordering - shipping logistics Key Concepts brand perception user journey experience design Questions to Reflect On - How can you align design with operational excellence? - What touchpoint feels most disjointed? A Different Perspective Design alone cannot guarantee product quality or service speed. ★ ★ ★ ★ ★ No ratings yet [Design](https://sms4smile.com/quotes/about/design/) [Process](https://sms4smile.com/quotes/about/process/) [Time](https://sms4smile.com/quotes/about/time/) ## Related quotes > [For me, the concept of design is more than object-oriented; it encompasses the design of processes, systems and institutions as well. Increasingly, we need…](https://sms4smile.com/quotes/john-seely-brown/for-me-the-concept-of-design-is-more-than-object-oriented-it/) [John Seely Brown](https://sms4smile.com/quotes/author/john-seely-brown/) > [When you design a building, you start from a general philosophy, and you come down, and you start from detail and come up. 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It was not written into the Constitution.](https://sms4smile.com/quotes/ken-buck/i-disagree-strongly-with-the-concept-of-separation-of-church-and/) [Ken Buck](https://sms4smile.com/quotes/author/ken-buck/) > [I liked the concept of 'Lucifer.'](https://sms4smile.com/quotes/mohanlal/i-liked-the-concept-of-lucifer/) [Mohanlal](https://sms4smile.com/quotes/author/mohanlal/) > [A game's concept is one of its most important assets. 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The whole concept of…](https://sms4smile.com/quotes/jeremy-stoppelman/in-the-very-beginning-yelp-started-as-a-service-where-we-really-didn/) [Jeremy Stoppelman](https://sms4smile.com/quotes/author/jeremy-stoppelman/) > [When good media takes a bounded form, and comes once in a period of time, it begs to be consumed as a whole -…](https://sms4smile.com/quotes/john-battelle/when-good-media-takes-a-bounded-form-and-comes-once-in-a-period-of/) [John Battelle](https://sms4smile.com/quotes/author/john-battelle/) > [There aren't traditions of freedom in a place like Iraq. 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Monocles are no exception.](https://sms4smile.com/quotes/neil-blumenthal/in-general-obsolete-technology-is-obsolete-for-a-reason-monocles-are/) [Neil Blumenthal](https://sms4smile.com/quotes/author/neil-blumenthal/) > [Young people entering the job market seek employment at companies with values that match theirs.](https://sms4smile.com/quotes/neil-blumenthal/young-people-entering-the-job-market-seek-employment-at-companies/) [Neil Blumenthal](https://sms4smile.com/quotes/author/neil-blumenthal/) > [Avoid the 'squeaky wheel gets the grease' habit of overreacting to the loudest feedback. The first time you hear a particular piece of feedback,…](https://sms4smile.com/quotes/neil-blumenthal/avoid-the-squeaky-wheel-gets-the-grease-habit-of-overreacting-to-the/) [Neil Blumenthal](https://sms4smile.com/quotes/author/neil-blumenthal/) > [Creativity is always intense.](https://sms4smile.com/quotes/neil-blumenthal/creativity-is-always-intense/) [Neil Blumenthal](https://sms4smile.com/quotes/author/neil-blumenthal/) > [Every generation trash-talks younger generations. 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It's…](https://sms4smile.com/quotes/neil-blumenthal/if-you-don-t-plan-to-dive-in-and-dedicate-all-of-your-time-to-your/) [Neil Blumenthal](https://sms4smile.com/quotes/author/neil-blumenthal/) > [A good collaboration pushes the boundaries of both partners.](https://sms4smile.com/quotes/neil-blumenthal/a-good-collaboration-pushes-the-boundaries-of-both-partners/) [Neil Blumenthal](https://sms4smile.com/quotes/author/neil-blumenthal/) > [We have never met with politicians. I don't know the first thing about how to get heard. My suspicion is that it's to donate…](https://sms4smile.com/quotes/neil-blumenthal/we-have-never-met-with-politicians-i-don-t-know-the-first-thing-about/) [Neil Blumenthal](https://sms4smile.com/quotes/author/neil-blumenthal/) > [Asking for money can be especially intimidating.](https://sms4smile.com/quotes/neil-blumenthal/asking-for-money-can-be-especially-intimidating/) [Neil Blumenthal](https://sms4smile.com/quotes/author/neil-blumenthal/) [Explore all 100 Neil Blumenthal quotes ](https://sms4smile.com/quotes/author/neil-blumenthal/) ## More Believe quotes > [I actually think acting is a form of self-hypnosis. You have to be hyper, hyper aware of what's going on around you. You have…](https://sms4smile.com/quotes/julianne-moore/i-actually-think-acting-is-a-form-of-self-hypnosis-you-have-to-be/) [Julianne Moore](https://sms4smile.com/quotes/author/julianne-moore/) > [Some people still believe you should just fall in line with what's going on - and that's scary. It makes a mockery of freedom…](https://sms4smile.com/quotes/emily-robison/some-people-still-believe-you-should-just-fall-in-line-with-what-s/) [Emily Robison](https://sms4smile.com/quotes/author/emily-robison/) > [The truth seems to be that propaganda on its own cannot force its way into unwilling minds; neither can it inculcate something wholly new;…](https://sms4smile.com/quotes/eric-hoffer/the-truth-seems-to-be-that-propaganda-on-its-own-cannot-force-its-way/) [Eric Hoffer](https://sms4smile.com/quotes/author/eric-hoffer/) > [Resist discouragement by speaking His Word over your future. Keep standing. Keep hoping; keep believing because He is working behind the scenes. He's going…](https://sms4smile.com/quotes/joel-osteen/resist-discouragement-by-speaking-his-word-over-your-future-keep/) [Joel Osteen](https://sms4smile.com/quotes/author/joel-osteen/) > [I can't believe that I'm sitting in meetings with Steven Spielberg, Tom Hanks, and Annette Bening. I want to take on that responsibility to…](https://sms4smile.com/quotes/roger-ross-williams/i-can-t-believe-that-i-m-sitting-in-meetings-with-steven-spielberg/) [Roger Ross Williams](https://sms4smile.com/quotes/author/roger-ross-williams/) > [There is no such word as item girl in the dictionary. People have created this word and I don't believe that I am an…](https://sms4smile.com/quotes/shefali-zariwala/there-is-no-such-word-as-item-girl-in-the-dictionary-people-have/) [Shefali Zariwala](https://sms4smile.com/quotes/author/shefali-zariwala/) > [I understand that it's the music that keeps me alive... That's my lifeblood. And to give that up for, like, the TV, the cars,…](https://sms4smile.com/quotes/bruce-springsteen/i-understand-that-it-s-the-music-that-keeps-me-alive-that-s-my/) [Bruce Springsteen](https://sms4smile.com/quotes/author/bruce-springsteen/) > [I don't really like too much credit. I know nobody's going to believe this, but I'd rather be able to score goals and nobody…](https://sms4smile.com/quotes/bradley-wright-phillips/i-don-t-really-like-too-much-credit-i-know-nobody-s-going-to-believe/) [Bradley Wright-Phillips](https://sms4smile.com/quotes/author/bradley-wright-phillips/) > [“What I have a problem with is not so much religion or god, but faith. When you say you believe something in your heart…](https://sms4smile.com/quotes/penn-jillette/what-i-have-a-problem-with-is-not-so-much-religion-or-god-but-faith/) [Penn Jillette](https://sms4smile.com/quotes/author/penn-jillette/) > [Bush reiterated his stand to conservatives opposing his decision on stem cell research. He said today he believes life begins at conception and ends…](https://sms4smile.com/quotes/jay-leno/bush-reiterated-his-stand-to-conservatives-opposing-his-decision-on/) [Jay Leno](https://sms4smile.com/quotes/author/jay-leno/) > [Never underestimate the power of the human mind to believe what it wants to believe, no matter the conflicting evidence.](https://sms4smile.com/quotes/brian-herbert/never-underestimate-the-power-of-the-human-mind-to-believe-what-it/) [Brian Herbert](https://sms4smile.com/quotes/author/brian-herbert/) > [To believe in love, to be ready to give up anything for it, to be willing to risk your life for it, is the…](https://sms4smile.com/quotes/leonardo-dicaprio/to-believe-in-love-to-be-ready-to-give-up-anything-for-it-to-be/) [Leonardo DiCaprio](https://sms4smile.com/quotes/author/leonardo-dicaprio/) > [That's why I don't generally talk about endorsements because I don't believe we have to tell people who to vote for.](https://sms4smile.com/quotes/martin-luther-king-iii/that-s-why-i-don-t-generally-talk-about-endorsements-because-i-don-t/) [Martin Luther King III](https://sms4smile.com/quotes/author/martin-luther-king-iii/) > [Mankind have been slow to believe that order reigns in the universe-that the world is a cosmos and a chaos.](https://sms4smile.com/quotes/james-a-garfield/mankind-have-been-slow-to-believe-that-order-reigns-in-the-universe/) [James A. Garfield](https://sms4smile.com/quotes/author/james-a-garfield/) > [We instantly believe everything we think. Isn't that insane? It's good for us to explore the depravity of our minds, so we know we…](https://sms4smile.com/quotes/krishna-das/we-instantly-believe-everything-we-think-isn-t-that-insane-it-s-good/) [Krishna Das](https://sms4smile.com/quotes/author/krishna-das/) Browse all 47,704 Believe quotes ```json { "@context": "https://schema.org", "@graph": [ { "@type": "Quotation", "text": "I believe that the concept of 'design' encompasses every aspect of customers's exposure to a brand, from the moment they hear about us to the first time they visit our store to the process of ordering and anticipating the arrival of their glasses.", "creator": { "@type": "Person", "name": "Neil Blumenthal" }, "isPartOf": { "@id": "https://sms4smile.com/quotes/#website" }, "url": "https://sms4smile.com/quotes/neil-blumenthal/i-believe-that-the-concept-of-design-encompasses-every-aspect-of/", "about": { "@type": "Thing", "name": "Believe" }, "@id": "https://sms4smile.com/quotes/neil-blumenthal/i-believe-that-the-concept-of-design-encompasses-every-aspect-of/#quotation", "image": { "@type": "ImageObject", "@id": "https://sms4smile.com/quotes/i/677/neil-blumenthal-5487_believe_i-believe-that-the-concept-of-design-enc_451602.jpg", "contentUrl": "https://sms4smile.com/quotes/i/677/neil-blumenthal-5487_believe_i-believe-that-the-concept-of-design-enc_451602.jpg", "url": "https://sms4smile.com/quotes/i/677/neil-blumenthal-5487_believe_i-believe-that-the-concept-of-design-enc_451602.jpg", "width": 1080, "height": 1080, "caption": "“I believe that the concept of 'design' encompasses every aspect of customers's exposure to a brand, from the…” — Neil Blumenthal", "creditText": "SMS4Smile Quotes", "creator": { "@id": "https://sms4smile.com/quotes/#organization" } } }, { "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://sms4smile.com/" }, { "@type": "ListItem", "position": 2, "name": "Quotes", "item": "https://sms4smile.com/quotes/" }, { "@type": "ListItem", "position": 3, "name": "Neil Blumenthal", "item": "https://sms4smile.com/quotes/author/neil-blumenthal/" }, { "@type": "ListItem", "position": 4, "name": "I believe that the concept of...", "item": "https://sms4smile.com/quotes/neil-blumenthal/i-believe-that-the-concept-of-design-encompasses-every-aspect-of/" } ], "@id": "https://sms4smile.com/quotes/neil-blumenthal/i-believe-that-the-concept-of-design-encompasses-every-aspect-of/#breadcrumb" }, { "@type": "WebSite", "@id": "https://sms4smile.com/quotes/#website", "name": "SMS4Smile Quotes", "url": "https://sms4smile.com/quotes/", "publisher": { "@id": "https://sms4smile.com/quotes/#organization" } }, { "@type": "Organization", "@id": "https://sms4smile.com/quotes/#organization", "name": "SMS4Smile Quotes", "url": "https://sms4smile.com/quotes/", "logo": { "@type": "ImageObject", "url": "https://sms4smile.com/quotes/wp-content/themes/sq/assets/icons/icon-512.png", "width": 512, "height": 512 } } ] } ```