--- title: "Meaning & Key Takeaway of: The concert industry lags dramatically…" description: "\"The concert industry lags dramatically behind the great hospitality businesses out there, whether they're theme parks or hotels or sporting events.\" — ..." image: "https://sms4smile.com/quotes/i/c5d/michael-rapino-10367_events_the-concert-industry-lags-dramatically-b_434075.jpg" --- # The concert industry lags dramatically behind the great… ![“The concert industry lags dramatically behind the great hospitality businesses out there, whether they're theme parks or hotels or sporting events.” quote by Michael Rapino](https://sms4smile.com/quotes/i/c5d/michael-rapino-10367_events_the-concert-industry-lags-dramatically-b_434075.jpg) [Download](https://sms4smile.com/quotes/i/c5d/michael-rapino-10367_events_the-concert-industry-lags-dramatically-b_434075.jpg) [Open image](https://sms4smile.com/quotes/i/c5d/michael-rapino-10367_events_the-concert-industry-lags-dramatically-b_434075.jpg) > “The concert industry lags dramatically behind the great hospitality businesses out there, whether they're theme parks or hotels or sporting events.” [Michael Rapino](https://sms4smile.com/quotes/author/michael-rapino/) ## About This Quote This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation. He observes that the concert sector lags behind hospitality in service quality, comparing it to theme parks, hotels, and sports venues. **In simple terms:** Concerts need better hospitality standards. Key Takeaway Adopt hospitality best practices in live events. Themes service hospitality industry Mood analytical critical Type strategic improvement When to use this quote - venue management - staff training - technology integration - guest services Key Concepts customer experience operational excellence Questions to Reflect On - What steps can elevate concert attendee experience? - How can hospitality models be tailored to live music? A Different Perspective Implementing change may face cost and cultural resistance. ★ ★ ★ ★ ★ No ratings yet [Events](https://sms4smile.com/quotes/about/events/) [Hospitality](https://sms4smile.com/quotes/about/hospitality/) [Industry](https://sms4smile.com/quotes/about/industry/) [Theme park](https://sms4smile.com/quotes/about/theme-park/) [Theme parks](https://sms4smile.com/quotes/about/theme-parks/) ## Related quotes > [We have not had a ton of innovation and marketing in the concert industry, much like the record industry. We have been a fairly…](https://sms4smile.com/quotes/michael-rapino/we-have-not-had-a-ton-of-innovation-and-marketing-in-the-concert/) [Michael Rapino](https://sms4smile.com/quotes/author/michael-rapino/) > [If you look at Disney's slate compared to the other Hollywood studios, it stands out because of big titles and strong franchise films which…](https://sms4smile.com/quotes/ronnie-screwvala/if-you-look-at-disney-s-slate-compared-to-the-other-hollywood-studios/) [Ronnie Screwvala](https://sms4smile.com/quotes/author/ronnie-screwvala/) > [“In the twenty-first century, the visions of J.C. Nichols and Walt Disney have come full circle and joined. “Neighborhoods” are increasingly “developments,” corporate theme…](https://sms4smile.com/quotes/tanner-colby/in-the-twenty-first-century-the-visions-of-j-c-nichols-and-walt/) [Tanner Colby](https://sms4smile.com/quotes/author/tanner-colby/) > [“Lots of people think things would be better some other way. That's why the world's lousy with theme parks.”](https://sms4smile.com/quotes/anonymous/lots-of-people-think-things-would-be-better-some-other-way-that-s-why/) [Anonymous](https://sms4smile.com/quotes/author/anonymous/) > [This week Disney opened its first ever theme park in China. More than ten thousand children showed up on opening day. And that was…](https://sms4smile.com/quotes/conan-o-brien/this-week-disney-opened-its-first-ever-theme-park-in-china-more-than/) [Conan O'Brien](https://sms4smile.com/quotes/author/conan-o-brien/) > [And before long there will be no more milk in bottles delivered to the doorstep or sleepy rural pubs, and the countryside will be…](https://sms4smile.com/quotes/bill-bryson/and-before-long-there-will-be-no-more-milk-in-bottles-delivered-to/) [Bill Bryson](https://sms4smile.com/quotes/author/bill-bryson/) > [If I couldn't be a fiction writer, I would be a roller coaster designer for theme parks](https://sms4smile.com/quotes/mike-wells/if-i-couldn-t-be-a-fiction-writer-i-would-be-a-roller-coaster/) [Mike Wells](https://sms4smile.com/quotes/author/mike-wells/) > [Disney's something to be a little alarmed about. It's not just a little theme park anymore. It's now an ethic and outlook and strategy…](https://sms4smile.com/quotes/carl-hiaasen/disney-s-something-to-be-a-little-alarmed-about-it-s-not-just-a/) [Carl Hiaasen](https://sms4smile.com/quotes/author/carl-hiaasen/) > [“2. Core purpose is an organization’s most fundamental reason for being. It should not be confused with the company’s current product lines or customer…](https://sms4smile.com/quotes/james-c-collins/2-core-purpose-is-an-organization-s-most-fundamental-reason-for-being/) [James C. Collins](https://sms4smile.com/quotes/author/james-c-collins/) > [Summer is the sweet spot of the movie-going season -- and it's also peak season for Six Flags theme parks.](https://sms4smile.com/quotes/mark-shapiro/summer-is-the-sweet-spot-of-the-movie-going-season-and-it-s-also-peak/) Mark Shapiro > [I like to try to capture places that a lot of people went to or have a deep emotional connection to. Malls, abandoned speedways,…](https://sms4smile.com/quotes/seph-lawless/i-like-to-try-to-capture-places-that-a-lot-of-people-went-to-or-have/) [Seph Lawless](https://sms4smile.com/quotes/author/seph-lawless/) > [We are starting to see more and more Roblox games that offer creation. An example would be Theme Park Tycoon, which lets anyone construct…](https://sms4smile.com/quotes/david-baszucki/we-are-starting-to-see-more-and-more-roblox-games-that-offer-creation/) [David Baszucki](https://sms4smile.com/quotes/author/david-baszucki/) > [It's great to go to theme parks but going to an arboretum with small children is incredible.](https://sms4smile.com/quotes/jack-savoretti/it-s-great-to-go-to-theme-parks-but-going-to-an-arboretum-with-small/) [Jack Savoretti](https://sms4smile.com/quotes/author/jack-savoretti/) > [My wife loves Europe, but to me it's a bad day at a theme park.](https://sms4smile.com/quotes/jay-leno/my-wife-loves-europe-but-to-me-it-s-a-bad-day-at-a-theme-park/) [Jay Leno](https://sms4smile.com/quotes/author/jay-leno/) > [“I avoided any theme parks or museums where the employees dressed true to period. Complete nightmare. I also spent a lot of time trying…](https://sms4smile.com/quotes/myra-mcentire/i-avoided-any-theme-parks-or-museums-where-the-employees-dressed-true/) [Myra McEntire](https://sms4smile.com/quotes/author/myra-mcentire/) ## More by Michael Rapino > [I'm an introvert by nature.](https://sms4smile.com/quotes/michael-rapino/i-m-an-introvert-by-nature/) [Michael Rapino](https://sms4smile.com/quotes/author/michael-rapino/) > [BottleRock has these incredible VIP cabins where a chef is preparing sushi for you in your cabin or lounge decorated by Restoration Hardware.](https://sms4smile.com/quotes/michael-rapino/bottlerock-has-these-incredible-vip-cabins-where-a-chef-is-preparing/) [Michael Rapino](https://sms4smile.com/quotes/author/michael-rapino/) > [We spend a great deal of time getting the fan to buy the ticket. Why shouldn't it be: 'Buy the concert ticket and bundle…](https://sms4smile.com/quotes/michael-rapino/we-spend-a-great-deal-of-time-getting-the-fan-to-buy-the-ticket-why/) [Michael Rapino](https://sms4smile.com/quotes/author/michael-rapino/) > [In my business, the cheaper the ticket price the better. I'd love for more consumers to walk into an amphitheater, park, have a beer…](https://sms4smile.com/quotes/michael-rapino/in-my-business-the-cheaper-the-ticket-price-the-better-i-d-love-for/) [Michael Rapino](https://sms4smile.com/quotes/author/michael-rapino/) > [We do a big business with our midsized-venue model. We don't need bands to be on the top-ten charts to make money.](https://sms4smile.com/quotes/michael-rapino/we-do-a-big-business-with-our-midsized-venue-model-we-don-t-need/) [Michael Rapino](https://sms4smile.com/quotes/author/michael-rapino/) > [A hit is a hit, and when you have a hit great things happen.](https://sms4smile.com/quotes/michael-rapino/a-hit-is-a-hit-and-when-you-have-a-hit-great-things-happen/) [Michael Rapino](https://sms4smile.com/quotes/author/michael-rapino/) > [Drake has become a mega-star, with sell-out crowds around the world.](https://sms4smile.com/quotes/michael-rapino/drake-has-become-a-mega-star-with-sell-out-crowds-around-the-world/) [Michael Rapino](https://sms4smile.com/quotes/author/michael-rapino/) > [In our business we don't mind if a price of a ticket goes down; our job is to get as many bums in seats…](https://sms4smile.com/quotes/michael-rapino/in-our-business-we-don-t-mind-if-a-price-of-a-ticket-goes-down-our/) [Michael Rapino](https://sms4smile.com/quotes/author/michael-rapino/) > [Our job is we work for the artist and we service the artists fans. And the better service and the better company we can…](https://sms4smile.com/quotes/michael-rapino/our-job-is-we-work-for-the-artist-and-we-service-the-artists-fans-and/) [Michael Rapino](https://sms4smile.com/quotes/author/michael-rapino/) > [I have no problem if you bought a Justin Timberlake ticket and you decide to go sell that ticket to somebody. We would first…](https://sms4smile.com/quotes/michael-rapino/i-have-no-problem-if-you-bought-a-justin-timberlake-ticket-and-you/) [Michael Rapino](https://sms4smile.com/quotes/author/michael-rapino/) > [The touring business is obviously critical to selling records, building fan bases, selling T-shirts, fulfilling sponsorship commitments.](https://sms4smile.com/quotes/michael-rapino/the-touring-business-is-obviously-critical-to-selling-records/) [Michael Rapino](https://sms4smile.com/quotes/author/michael-rapino/) > [Adding C3, the leading festival portfolio in North America, to our global portfolio of Insomniac, Festival Republic and Country Nation provides Live Nation with…](https://sms4smile.com/quotes/michael-rapino/adding-c3-the-leading-festival-portfolio-in-north-america-to-our/) [Michael Rapino](https://sms4smile.com/quotes/author/michael-rapino/) > [A promoter needs to be in the e-commerce ticketing business. In a fundamental sense the promoter's job is to buy a show and go…](https://sms4smile.com/quotes/michael-rapino/a-promoter-needs-to-be-in-the-e-commerce-ticketing-business-in-a/) [Michael Rapino](https://sms4smile.com/quotes/author/michael-rapino/) > [No matter where the price of gas is, the consumer's still got to get out. They've still got to save their money to go…](https://sms4smile.com/quotes/michael-rapino/no-matter-where-the-price-of-gas-is-the-consumer-s-still-got-to-get/) [Michael Rapino](https://sms4smile.com/quotes/author/michael-rapino/) > [Bono. He still is somebody who, and I don't say I'm starstruck in that sense, I'm always in awe of. It doesn't matter how…](https://sms4smile.com/quotes/michael-rapino/bono-he-still-is-somebody-who-and-i-don-t-say-i-m-starstruck-in-that/) [Michael Rapino](https://sms4smile.com/quotes/author/michael-rapino/) [Explore all 66 Michael Rapino quotes ](https://sms4smile.com/quotes/author/michael-rapino/) ## More Events quotes > [History is, in its essentials, the science of change. It knows and it teaches that it is impossible to find two events that are…](https://sms4smile.com/quotes/marc-bloch/history-is-in-its-essentials-the-science-of-change-it-knows-and-it/) [Marc Bloch](https://sms4smile.com/quotes/author/marc-bloch/) > [My political views have never made me insensitive to the pain and suffering caused to the innocent victims of events such as the Warrington…](https://sms4smile.com/quotes/claire-fox/my-political-views-have-never-made-me-insensitive-to-the-pain-and/) [Claire Fox](https://sms4smile.com/quotes/author/claire-fox/) > [Teaching children about the natural world should be seen as one of the most important events in their lives.](https://sms4smile.com/quotes/thomas-berry/teaching-children-about-the-natural-world-should-be-seen-as-one-of/) [Thomas Berry](https://sms4smile.com/quotes/author/thomas-berry/) > [In any event, it is one thing to assert, then or now, that the Iraq war was ill-advised. It is quite another to make…](https://sms4smile.com/quotes/laurence-silberman/in-any-event-it-is-one-thing-to-assert-then-or-now-that-the-iraq-war/) [Laurence Silberman](https://sms4smile.com/quotes/author/laurence-silberman/) > [I wasn’t like, boo hoo, Bin Laden’s dead, but I wasn’t jumping. America’s a very nationalistic country, and in episodes like that of his…](https://sms4smile.com/quotes/jeremy-scahill/i-wasn-t-like-boo-hoo-bin-laden-s-dead-but-i-wasn-t-jumping-america-s/) [Jeremy Scahill](https://sms4smile.com/quotes/author/jeremy-scahill/) > [Sometimes I am a collector of data, and only a collector, and am likely to be gross and miserly, piling up notes, pleased with…](https://sms4smile.com/quotes/charles-fort/sometimes-i-am-a-collector-of-data-and-only-a-collector-and-am-likely/) [Charles Fort](https://sms4smile.com/quotes/author/charles-fort/) > [Things happen too quickly, crisis follows crisis, the soil of our minds is perpetually disturbed. Each of us, to relieve his feelings, broadcasts his…](https://sms4smile.com/quotes/jan-struther/things-happen-too-quickly-crisis-follows-crisis-the-soil-of-our-minds/) [Jan Struther](https://sms4smile.com/quotes/author/jan-struther/) > [Do we make ourselves into what we become or is it built into our genes, into the fate spun for us by whatever shapes…](https://sms4smile.com/quotes/joseph-bruchac/do-we-make-ourselves-into-what-we-become-or-is-it-built-into-our/) [Joseph Bruchac](https://sms4smile.com/quotes/author/joseph-bruchac/) > [First impressions are often the truest, as we find (not infrequently) to our cost, when we have been wheedled out of them by plausible…](https://sms4smile.com/quotes/william-hazlitt/first-impressions-are-often-the-truest-as-we-find-not-infrequently-to/) [William Hazlitt](https://sms4smile.com/quotes/author/william-hazlitt/) > [The future and the past are equally meaningless because they are nebulous entities, times that do not exist, containing events which have no echo…](https://sms4smile.com/quotes/tim-lebbon/the-future-and-the-past-are-equally-meaningless-because-they-are/) [Tim Lebbon](https://sms4smile.com/quotes/author/tim-lebbon/) > [History employs evolution to structure biological events in time.](https://sms4smile.com/quotes/stephen-jay-gould/history-employs-evolution-to-structure-biological-events-in-time/) [Stephen Jay Gould](https://sms4smile.com/quotes/author/stephen-jay-gould/) > [Sporting events like the Olympics have developed and maintained a clear message of promoting gender equality as an essential criterion in the success of…](https://sms4smile.com/quotes/richard-attias/sporting-events-like-the-olympics-have-developed-and-maintained-a/) [Richard Attias](https://sms4smile.com/quotes/author/richard-attias/) > [There remains an experience of incomparable value . . . to see the great events of world history from below; from the perspective of…](https://sms4smile.com/quotes/dietrich-bonhoeffer/there-remains-an-experience-of-incomparable-value-to-see-the-great/) [Dietrich Bonhoeffer](https://sms4smile.com/quotes/author/dietrich-bonhoeffer/) > [It's really a pity that there are observers who view political events like comic strips. There has to be a Zorro, there has to…](https://sms4smile.com/quotes/thomas-sankara/it-s-really-a-pity-that-there-are-observers-who-view-political-events/) [Thomas Sankara](https://sms4smile.com/quotes/author/thomas-sankara/) > [Everything is not black-and-white . I'm really interested in the gray area - not justifying it, not glorifying it, not condoning it, but at…](https://sms4smile.com/quotes/isaiah-washington/everything-is-not-black-and-white-i-m-really-interested-in-the-gray/) [Isaiah Washington](https://sms4smile.com/quotes/author/isaiah-washington/) [Browse all 5,384 Events quotes ](https://sms4smile.com/quotes/about/events/) ```json { "@context": "https://schema.org", "@graph": [ { "@type": "Quotation", "text": "The concert industry lags dramatically behind the great hospitality businesses out there, whether they're theme parks or hotels or sporting events.", "creator": { "@type": "Person", "name": "Michael Rapino" }, "isPartOf": { "@id": "https://sms4smile.com/quotes/#website" }, "url": "https://sms4smile.com/quotes/michael-rapino/the-concert-industry-lags-dramatically-behind-the-great-hospitality/", "about": { "@type": "Thing", "name": "Events" }, "@id": "https://sms4smile.com/quotes/michael-rapino/the-concert-industry-lags-dramatically-behind-the-great-hospitality/#quotation", "image": { "@type": "ImageObject", "@id": "https://sms4smile.com/quotes/i/c5d/michael-rapino-10367_events_the-concert-industry-lags-dramatically-b_434075.jpg", "contentUrl": "https://sms4smile.com/quotes/i/c5d/michael-rapino-10367_events_the-concert-industry-lags-dramatically-b_434075.jpg", "url": "https://sms4smile.com/quotes/i/c5d/michael-rapino-10367_events_the-concert-industry-lags-dramatically-b_434075.jpg", "width": 1080, "height": 1080, "caption": "“The concert industry lags dramatically behind the great hospitality businesses out there, whether they're…” — Michael Rapino", "creditText": "SMS4Smile Quotes", "creator": { "@id": "https://sms4smile.com/quotes/#organization" } } }, { "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://sms4smile.com/" }, { "@type": "ListItem", "position": 2, "name": "Quotes", "item": "https://sms4smile.com/quotes/" }, { "@type": "ListItem", "position": 3, "name": "Michael Rapino", "item": "https://sms4smile.com/quotes/author/michael-rapino/" }, { "@type": "ListItem", "position": 4, "name": "The concert industry lags dramatically behind...", "item": "https://sms4smile.com/quotes/michael-rapino/the-concert-industry-lags-dramatically-behind-the-great-hospitality/" } ], "@id": "https://sms4smile.com/quotes/michael-rapino/the-concert-industry-lags-dramatically-behind-the-great-hospitality/#breadcrumb" }, { "@type": "WebSite", "@id": "https://sms4smile.com/quotes/#website", "name": "SMS4Smile Quotes", "url": "https://sms4smile.com/quotes/", "publisher": { "@id": "https://sms4smile.com/quotes/#organization" } }, { "@type": "Organization", "@id": "https://sms4smile.com/quotes/#organization", "name": "SMS4Smile Quotes", "url": "https://sms4smile.com/quotes/", "logo": { "@type": "ImageObject", "url": "https://sms4smile.com/quotes/wp-content/themes/sq/assets/icons/icon-512.png", "width": 512, "height": 512 } } ] } ```