--- title: "Meaning & Key Takeaway of: Services should revolve around those who…" description: "\"Services should revolve around those who use them and be fit for the future, not stuck in the past.\" — Liz Kendall" image: "https://sms4smile.com/quotes/i/4ff/liz-kendall-5155_future_services-should-revolve-around-those-who_3016605.jpg" --- # Services should revolve around those who use them and be… ![“Services should revolve around those who use them and be fit for the future, not stuck in the past.” quote by Liz Kendall](https://sms4smile.com/quotes/i/4ff/liz-kendall-5155_future_services-should-revolve-around-those-who_3016605.jpg) [Download](https://sms4smile.com/quotes/i/4ff/liz-kendall-5155_future_services-should-revolve-around-those-who_3016605.jpg) [Open image](https://sms4smile.com/quotes/i/4ff/liz-kendall-5155_future_services-should-revolve-around-those-who_3016605.jpg) > “Services should revolve around those who use them and be fit for the future, not stuck in the past.” [Liz Kendall](https://sms4smile.com/quotes/author/liz-kendall/) ## About This Quote This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation. Design services around users, anticipating future needs, not clinging to outdated models. **In simple terms:** User‑centered, future‑proof services. Key Takeaway Iterate services with user feedback. Themes service design future planning user focus Mood pragmatic forward‑thinking Type policy strategic When to use this quote - Healthcare reform - digital government portals - transport planning Key Concepts Public policy design thinking Questions to Reflect On - What user needs are currently ignored? - How can feedback loops be institutionalized? A Different Perspective Legacy systems resist change, slowing innovation. ★ ★ ★ ★ ★ No ratings yet [Future](https://sms4smile.com/quotes/about/future/) [Past](https://sms4smile.com/quotes/about/past/) [Service](https://sms4smile.com/quotes/about/service/) [Stuck in the past](https://sms4smile.com/quotes/about/stuck-in-the-past/) [Time](https://sms4smile.com/quotes/about/time/) ## Related quotes > [If anybody can see the future, nobody would be stuck in a hole at some point in life.](https://sms4smile.com/quotes/marlon-vera/if-anybody-can-see-the-future-nobody-would-be-stuck-in-a-hole-at-some/) [Marlon Vera](https://sms4smile.com/quotes/author/marlon-vera/) > [I can't stay stuck in the past.](https://sms4smile.com/quotes/jorge-masvidal/i-can-t-stay-stuck-in-the-past/) [Jorge Masvidal](https://sms4smile.com/quotes/author/jorge-masvidal/) > [I think fashion is actually very good training for being in the tech world, because it's all about moving on to the next thing,…](https://sms4smile.com/quotes/natalie-massenet/i-think-fashion-is-actually-very-good-training-for-being-in-the-tech/) [Natalie Massenet](https://sms4smile.com/quotes/author/natalie-massenet/) > [I always wanted to be a dancer. I danced for maybe 16 years. So I would have loved to have been a dancer in…](https://sms4smile.com/quotes/liz-kendall/i-always-wanted-to-be-a-dancer-i-danced-for-maybe-16-years-so-i-would/) [Liz Kendall](https://sms4smile.com/quotes/author/liz-kendall/) > [I hate you forever so, It's been four years since I last kissed you. bitter love is forever evil,time has passed indeed, you have…](https://sms4smile.com/quotes/joshua-c/i-hate-you-forever-so-it-s-been-four-years-since-i-last-kissed-you/) Joshua C > [Being stuck in the past](https://sms4smile.com/quotes/gyanendra/being-stuck-in-the-past/) [Gyanendra](https://sms4smile.com/quotes/author/gyanendra/) > [“forgiveness helps people control their emotions so they maintain good judgment. They do not waste precious energy trapped in anger and hurt over things…](https://sms4smile.com/quotes/frederic-luskin/forgiveness-helps-people-control-their-emotions-so-they-maintain-good/) Frederic Luskin > [People Who Are Stuck In the Past](https://sms4smile.com/quotes/anmol-andore/people-who-are-stuck-in-the-past/) [Anmol Andore](https://sms4smile.com/quotes/author/anmol-andore/) > [Stop trying to hold on to those who are not holding on to you. While you are stuck in the past or at a…](https://sms4smile.com/quotes/db/stop-trying-to-hold-on-to-those-who-are-not-holding-on-to-you-while/) DB > [“All my shrinks have told me I need to find a hobby. Something to focus on other than the torture and the pain, something…](https://sms4smile.com/quotes/tara-sivec/all-my-shrinks-have-told-me-i-need-to-find-a-hobby-something-to-focus/) [Tara Sivec](https://sms4smile.com/quotes/author/tara-sivec/) > [The truth of the matter is, what's done is done. No excuses are necessary. You can't go back and change anything, so theres no…](https://sms4smile.com/quotes/unkown/the-truth-of-the-matter-is-what-s-done-is-done-no-excuses-are/) Unkown > [“It wasn't that he was a Confederate. Everyone in Gatlin County was related to the wrong side in the War Between the States. We…](https://sms4smile.com/quotes/kami-garcia/it-wasn-t-that-he-was-a-confederate-everyone-in-gatlin-county-was/) [Kami Garcia](https://sms4smile.com/quotes/author/kami-garcia/) > [When you get stuck in the past, you deny yourself your future potential.](https://sms4smile.com/quotes/ritu-ghatourey/when-you-get-stuck-in-the-past-you-deny-yourself-your-future-potential/) [Ritu Ghatourey](https://sms4smile.com/quotes/author/ritu-ghatourey/) > [I still remember the first day I met you. I still remember how much I liked you. I remember that I fell for your…](https://sms4smile.com/quotes/anonymous/i-still-remember-the-first-day-i-met-you-i-still-remember-how-much-i/) [Anonymous](https://sms4smile.com/quotes/author/anonymous/) > [“Your life will become more fulfilling when you loose the anger, stress, anxiety and “poor me” attitude. Let it go.”](https://sms4smile.com/quotes/germany-kent/your-life-will-become-more-fulfilling-when-you-loose-the-anger-stress/) [Germany Kent](https://sms4smile.com/quotes/author/germany-kent/) ## More by Liz Kendall > [I am a strong champion of personal health and social care budgets.](https://sms4smile.com/quotes/liz-kendall/i-am-a-strong-champion-of-personal-health-and-social-care-budgets/) [Liz Kendall](https://sms4smile.com/quotes/author/liz-kendall/) > [My parents are like many across Britain. Neither on the breadline, nor loaded, they were determined to give their daughter all that any of…](https://sms4smile.com/quotes/liz-kendall/my-parents-are-like-many-across-britain-neither-on-the-breadline-nor/) [Liz Kendall](https://sms4smile.com/quotes/author/liz-kendall/) > [Labour grew out of popular movements of mutualism and self-help.](https://sms4smile.com/quotes/liz-kendall/labour-grew-out-of-popular-movements-of-mutualism-and-self-help/) [Liz Kendall](https://sms4smile.com/quotes/author/liz-kendall/) > [Life doesn't have to be the way it is. We can change it. That's why I'm in politics.](https://sms4smile.com/quotes/liz-kendall/life-doesn-t-have-to-be-the-way-it-is-we-can-change-it-that-s-why-i-m/) [Liz Kendall](https://sms4smile.com/quotes/author/liz-kendall/) > [I would radically redesign early years education to learn from the best bits of the Finnish system.](https://sms4smile.com/quotes/liz-kendall/i-would-radically-redesign-early-years-education-to-learn-from-the/) [Liz Kendall](https://sms4smile.com/quotes/author/liz-kendall/) > [Unity is vital for any party to win.](https://sms4smile.com/quotes/liz-kendall/unity-is-vital-for-any-party-to-win/) [Liz Kendall](https://sms4smile.com/quotes/author/liz-kendall/) > [Doing stand-up in front of arenas or clubs is something else; it's not a talent I have.](https://sms4smile.com/quotes/liz-kendall/doing-stand-up-in-front-of-arenas-or-clubs-is-something-else-it-s-not/) [Liz Kendall](https://sms4smile.com/quotes/author/liz-kendall/) > [We urgently need an open and honest debate with the public about what help and support they will be entitled to when they are…](https://sms4smile.com/quotes/liz-kendall/we-urgently-need-an-open-and-honest-debate-with-the-public-about-what/) [Liz Kendall](https://sms4smile.com/quotes/author/liz-kendall/) > [People are talking about immigration like it is a disease. In fact migrants pay more in than they get out.](https://sms4smile.com/quotes/liz-kendall/people-are-talking-about-immigration-like-it-is-a-disease-in-fact/) [Liz Kendall](https://sms4smile.com/quotes/author/liz-kendall/) > [Europe has massive challenges in completing the single market, the free movement of labour or benefits.](https://sms4smile.com/quotes/liz-kendall/europe-has-massive-challenges-in-completing-the-single-market-the/) [Liz Kendall](https://sms4smile.com/quotes/author/liz-kendall/) > [Voters in my constituency do not feel people who are not working should get more than those in work.](https://sms4smile.com/quotes/liz-kendall/voters-in-my-constituency-do-not-feel-people-who-are-not-working/) [Liz Kendall](https://sms4smile.com/quotes/author/liz-kendall/) > [Friendly societies, educational associations and trade unions gave working people the power to shape their own lives.](https://sms4smile.com/quotes/liz-kendall/friendly-societies-educational-associations-and-trade-unions-gave/) [Liz Kendall](https://sms4smile.com/quotes/author/liz-kendall/) > [As a shadow minister I've been working with the Treasury team for years and they've been clear we couldn't make unfunded commitments.](https://sms4smile.com/quotes/liz-kendall/as-a-shadow-minister-i-ve-been-working-with-the-treasury-team-for/) [Liz Kendall](https://sms4smile.com/quotes/author/liz-kendall/) > [I believe you need to have a serious and credible shadow cabinet with people who are prepared to take on the very difficult issues…](https://sms4smile.com/quotes/liz-kendall/i-believe-you-need-to-have-a-serious-and-credible-shadow-cabinet-with/) [Liz Kendall](https://sms4smile.com/quotes/author/liz-kendall/) > [I don't want to win power for myself. I want to win it to give it away.](https://sms4smile.com/quotes/liz-kendall/i-don-t-want-to-win-power-for-myself-i-want-to-win-it-to-give-it-away/) [Liz Kendall](https://sms4smile.com/quotes/author/liz-kendall/) [Explore all 103 Liz Kendall quotes ](https://sms4smile.com/quotes/author/liz-kendall/) ## More Future quotes > [“The future is only an indifferent void no one cares about, but the past is filled with life, and its countenance is irritating, repellent,…](https://sms4smile.com/quotes/milan-kundera/the-future-is-only-an-indifferent-void-no-one-cares-about-but-the/) [Milan Kundera](https://sms4smile.com/quotes/author/milan-kundera/) > [Getting on the cover of TIME guarantees the existence of opposition in the future.](https://sms4smile.com/quotes/john-kenneth-galbraith/getting-on-the-cover-of-time-guarantees-the-existence-of-opposition/) [John Kenneth Galbraith](https://sms4smile.com/quotes/author/john-kenneth-galbraith/) > [In the future, I would like to do more films with contemporary themes. Perhaps comedy, which is something I have done in theater but…](https://sms4smile.com/quotes/luke-evans/in-the-future-i-would-like-to-do-more-films-with-contemporary-themes/) [Luke Evans](https://sms4smile.com/quotes/author/luke-evans/) > [You practice mindfulness, on the one hand, to be calm and peaceful. On the other hand, as you practice mindfulness and live a life…](https://sms4smile.com/quotes/anonymous/you-practice-mindfulness-on-the-one-hand-to-be-calm-and-peaceful-on/) [Anonymous](https://sms4smile.com/quotes/author/anonymous/) > [If you can connect people, you can create the future.](https://sms4smile.com/quotes/scott-heiferman/if-you-can-connect-people-you-can-create-the-future/) [Scott Heiferman](https://sms4smile.com/quotes/author/scott-heiferman/) > [A strong, durable Puerto Rican economy will leave the island better prepared to handle future natural disasters.](https://sms4smile.com/quotes/rachel-campos-duffy/a-strong-durable-puerto-rican-economy-will-leave-the-island-better/) [Rachel Campos-Duffy](https://sms4smile.com/quotes/author/rachel-campos-duffy/) > [“We have no idea, now, of who or what the inhabitants of our future might be. In that sense, we have no future. Not…](https://sms4smile.com/quotes/william-gibson/we-have-no-idea-now-of-who-or-what-the-inhabitants-of-our-future/) [William Gibson](https://sms4smile.com/quotes/author/william-gibson/) > [“You are destiny for greatness. Your future is in the hands of the Lord.”](https://sms4smile.com/quotes/lailah-gifty-akita/you-are-destiny-for-greatness-your-future-is-in-the-hands-of-the-lord/) [Lailah Gifty Akita](https://sms4smile.com/quotes/author/lailah-gifty-akita/) > [I'm just always looking forwards. I spend very little time, looking backwards.](https://sms4smile.com/quotes/gary-vaynerchuk/i-m-just-always-looking-forwards-i-spend-very-little-time-looking/) [Gary Vaynerchuk](https://sms4smile.com/quotes/author/gary-vaynerchuk/) > [Football is my passion, and who knows where I will play in the future - you cannot foresee that.](https://sms4smile.com/quotes/edinson-cavani/football-is-my-passion-and-who-knows-where-i-will-play-in-the-future/) [Edinson Cavani](https://sms4smile.com/quotes/author/edinson-cavani/) > [When I was 17, I broke up with my future wife.](https://sms4smile.com/quotes/kris-allen/when-i-was-17-i-broke-up-with-my-future-wife/) [Kris Allen](https://sms4smile.com/quotes/author/kris-allen/) > [I think everybody in the future has stopped talking to each other and we all just use emojis.](https://sms4smile.com/quotes/scarlett-moffatt/i-think-everybody-in-the-future-has-stopped-talking-to-each-other-and/) [Scarlett Moffatt](https://sms4smile.com/quotes/author/scarlett-moffatt/) > [When you continue to dwell on the past, there's no chance for a future. History repeats itself, thus, it's ok to LOOK back at…](https://sms4smile.com/quotes/anonymous/when-you-continue-to-dwell-on-the-past-there-s-no-chance-for-a-future/) [Anonymous](https://sms4smile.com/quotes/author/anonymous/) > [I am no different from a lot of people. I am concerned for the future of my children and concerned for the future of…](https://sms4smile.com/quotes/john-barnes/i-am-no-different-from-a-lot-of-people-i-am-concerned-for-the-future/) [John Barnes](https://sms4smile.com/quotes/author/john-barnes/) > [Starting a new job can be nerve-racking , but it's also exciting. You're embarking on a new future, positioning yourself to write a fresh…](https://sms4smile.com/quotes/adena-friedman/starting-a-new-job-can-be-nerve-racking-but-it-s-also-exciting-you-re/) [Adena Friedman](https://sms4smile.com/quotes/author/adena-friedman/) [Browse all 12,349 Future quotes ](https://sms4smile.com/quotes/about/future/) ```json { "@context": "https://schema.org", "@graph": [ { "@type": "Quotation", "text": "Services should revolve around those who use them and be fit for the future, not stuck in the past.", "creator": { "@type": "Person", "name": "Liz Kendall" }, "isPartOf": { "@id": "https://sms4smile.com/quotes/#website" }, "url": "https://sms4smile.com/quotes/liz-kendall/services-should-revolve-around-those-who-use-them-and-be-fit-for-the/", "about": { "@type": "Thing", "name": "Future" }, "@id": "https://sms4smile.com/quotes/liz-kendall/services-should-revolve-around-those-who-use-them-and-be-fit-for-the/#quotation", "image": { "@type": "ImageObject", "@id": "https://sms4smile.com/quotes/i/4ff/liz-kendall-5155_future_services-should-revolve-around-those-who_3016605.jpg", "contentUrl": "https://sms4smile.com/quotes/i/4ff/liz-kendall-5155_future_services-should-revolve-around-those-who_3016605.jpg", "url": "https://sms4smile.com/quotes/i/4ff/liz-kendall-5155_future_services-should-revolve-around-those-who_3016605.jpg", "width": 1080, "height": 1080, "caption": "“Services should revolve around those who use them and be fit for the future, not stuck in the past.” — Liz Kendall", "creditText": "SMS4Smile Quotes", "creator": { "@id": "https://sms4smile.com/quotes/#organization" } } }, { "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://sms4smile.com/" }, { "@type": "ListItem", "position": 2, "name": "Quotes", "item": "https://sms4smile.com/quotes/" }, { "@type": "ListItem", "position": 3, "name": "Liz Kendall", "item": "https://sms4smile.com/quotes/author/liz-kendall/" }, { "@type": "ListItem", "position": 4, "name": "Services should revolve around those who...", "item": "https://sms4smile.com/quotes/liz-kendall/services-should-revolve-around-those-who-use-them-and-be-fit-for-the/" } ], "@id": "https://sms4smile.com/quotes/liz-kendall/services-should-revolve-around-those-who-use-them-and-be-fit-for-the/#breadcrumb" }, { "@type": "WebSite", "@id": "https://sms4smile.com/quotes/#website", "name": "SMS4Smile Quotes", "url": "https://sms4smile.com/quotes/", "publisher": { "@id": "https://sms4smile.com/quotes/#organization" } }, { "@type": "Organization", "@id": "https://sms4smile.com/quotes/#organization", "name": "SMS4Smile Quotes", "url": "https://sms4smile.com/quotes/", "logo": { "@type": "ImageObject", "url": "https://sms4smile.com/quotes/wp-content/themes/sq/assets/icons/icon-512.png", "width": 512, "height": 512 } } ] } ```