---
title: "Meaning & Key Takeaway of: It is our reaction that creates stress…"
description: "\"“It is our reaction that creates stress and this we can change\" This book will start you on a journey that will give you the ability to handle any diff..."
image: "https://sms4smile.com/quotes/i/061/keith-h-maitland-252924_books_it-is-our-reaction-that-creates-stress-a_2691604.jpg"
---

#  It is our reaction that creates stress and this we can…

![“It is our reaction that creates stress and this we can change&quot; This book will start you on a journey that will give you the ability to handle any difficult customer with ease. In order to feel no stress we all have to go through many instances of being stressed, so we can learn one step at a time…” quote by Keith H. Maitland](https://sms4smile.com/quotes/i/061/keith-h-maitland-252924_books_it-is-our-reaction-that-creates-stress-a_2691604.jpg)   [Download](https://sms4smile.com/quotes/i/061/keith-h-maitland-252924_books_it-is-our-reaction-that-creates-stress-a_2691604.jpg) [Open image](https://sms4smile.com/quotes/i/061/keith-h-maitland-252924_books_it-is-our-reaction-that-creates-stress-a_2691604.jpg)

> ““It is our reaction that creates stress and this we can change" This book will start you on a journey that will give you the ability to handle any difficult customer with ease. In order to feel no stress we all have to go through many instances of being stressed, so we can learn one step at a time to be free of it.””

Keith H. Maitland

## About This Quote

This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation.

Stress arises from our reactions; by changing our response we can handle difficult customers calmly.

**In simple terms:** Control reactions to reduce stress.

Key Takeaway

Practice mindful response techniques.

Themes

stress reaction customer service personal growth mindfulness

Mood

motivational practical optimistic

Type

Books:1 Business success:1 Customers:1 Inspirational:1 Stress:1 Stress Change:1 Feel Stress:0 Stressed Learn:0 Stress Instances:0

When to use this quote

- customer support training
- stress‑management workshops
- personal coaching

Key Concepts

behavioral change emotional regulation business communication

Questions to Reflect On

- How can you reframe stressful situations?
- What habits support calm customer interactions?

A Different Perspective

Changing reactions alone may not address systemic issues.

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[Books](https://sms4smile.com/quotes/about/books/) [Business success](https://sms4smile.com/quotes/about/business-success/) [Inspirational](https://sms4smile.com/quotes/about/inspirational/) [Stress](https://sms4smile.com/quotes/about/stress/)

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