--- title: "Meaning & Key Takeaway of: Your typical business just measures the…" description: "\"Your typical business just measures the metrics that have to do with the profitability of the business one way or another. But you can have metrics tha..." image: "https://sms4smile.com/quotes/i/a88/john-mackey-5640_also_your-typical-business-just-measures-the_3108313.jpg" --- # Your typical business just measures the metrics that have… ![“Your typical business just measures the metrics that have to do with the profitability of the business one way or another. But you can have metrics that measure employee happiness and the morale. You can also do direct customer surveys; you can track it over time. You can do supplier satisfaction…” quote by John Mackey](https://sms4smile.com/quotes/i/a88/john-mackey-5640_also_your-typical-business-just-measures-the_3108313.jpg) [Download](https://sms4smile.com/quotes/i/a88/john-mackey-5640_also_your-typical-business-just-measures-the_3108313.jpg) [Open image](https://sms4smile.com/quotes/i/a88/john-mackey-5640_also_your-typical-business-just-measures-the_3108313.jpg) > “Your typical business just measures the metrics that have to do with the profitability of the business one way or another. But you can have metrics that measure employee happiness and the morale. You can also do direct customer surveys; you can track it over time. You can do supplier satisfaction scores as well.” [John Mackey](https://sms4smile.com/quotes/author/john-mackey/) ## About This Quote This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation. It emphasizes expanding business metrics beyond profit to include employee and customer satisfaction. **In simple terms:** Measure happiness, not just profit. Key Takeaway Track morale and satisfaction alongside financials. Themes business metrics well‑being Mood analytical optimistic Type strategic inspirational When to use this quote - HR reviews - customer surveys - supplier assessments - performance dashboards Key Concepts organizational health customer experience Questions to Reflect On - Which metric best reflects true success? - How to prioritize conflicting metrics? A Different Perspective Balancing profit and happiness can be complex. ★ ★ ★ ★ ★ No ratings yet [Business](https://sms4smile.com/quotes/about/business/) [Customer](https://sms4smile.com/quotes/about/customer/) [Data](https://sms4smile.com/quotes/about/data/) [Employee](https://sms4smile.com/quotes/about/employee/) [Happiness](https://sms4smile.com/quotes/about/happiness/) [Metrics](https://sms4smile.com/quotes/about/metrics/) [Morale](https://sms4smile.com/quotes/about/morale/) [Satisfaction](https://sms4smile.com/quotes/about/satisfaction/) [Time](https://sms4smile.com/quotes/about/time/) ## Related quotes > [“Our values determine the metrics by which we measure ourselves and everyone else.”](https://sms4smile.com/quotes/mark-manson/our-values-determine-the-metrics-by-which-we-measure-ourselves-and/) [Mark Manson](https://sms4smile.com/quotes/author/mark-manson/) > [I dropped of out school to do a couple of scores, now my only Akademiks is a couple of velours.](https://sms4smile.com/quotes/joe-budden/i-dropped-of-out-school-to-do-a-couple-of-scores-now-my-only/) [Joe Budden](https://sms4smile.com/quotes/author/joe-budden/) > [Music was the one thing I could control. 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