--- title: "Meaning & Key Takeaway of: September 11 was horrific, but I've been…" description: "\"September 11 was horrific, but I've been through enough crises before that I had my own pattern as to how to collect facts, what a leader should do, ho..." image: "https://sms4smile.com/quotes/i/f00/jeffrey-r-immelt-13924_been_september-11-was-horrific-but-i-ve-been_2139481.png" --- # September 11 was horrific, but I've been through enough… ![“September 11 was horrific, but I've been through enough crises before that I had my own pattern as to how to collect facts, what a leader should do, how to communicate with people, how to set up operating mechanisms to work our way through it.” quote by Jeffrey R. Immelt](https://sms4smile.com/quotes/i/f00/jeffrey-r-immelt-13924_been_september-11-was-horrific-but-i-ve-been_2139481.png) [Download](https://sms4smile.com/quotes/i/f00/jeffrey-r-immelt-13924_been_september-11-was-horrific-but-i-ve-been_2139481.png) [Open image](https://sms4smile.com/quotes/i/f00/jeffrey-r-immelt-13924_been_september-11-was-horrific-but-i-ve-been_2139481.png) > “September 11 was horrific, but I've been through enough crises before that I had my own pattern as to how to collect facts, what a leader should do, how to communicate with people, how to set up operating mechanisms to work our way through it.” [Jeffrey R. Immelt](https://sms4smile.com/quotes/author/jeffrey-r-immelt/) ## About This Quote This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation. A leader must develop systematic ways to gather information, act decisively, and communicate clearly during crises. **In simple terms:** Leaders need clear facts and communication in emergencies. Key Takeaway Build structured crisis response plans. Themes leadership crisis management communication decision‑making Mood determined analytical Type instructional practical When to use this quote - corporate emergencies - natural disasters - public health crises - political upheavals Key Concepts systems thinking resilience situational awareness Questions to Reflect On - How do you balance established protocols with novel challenges? - When should you deviate from your usual fact‑collection method? A Different Perspective Over‑reliance on patterns can blind leaders to unique aspects of each crisis. ★ ★ ★ ★ ★ No ratings yet [Been](https://sms4smile.com/quotes/about/been/) [Before](https://sms4smile.com/quotes/about/before/) [Collect](https://sms4smile.com/quotes/about/collect/) [Communicate](https://sms4smile.com/quotes/about/communicate/) [Crises](https://sms4smile.com/quotes/about/crises/) [Crises Pattern](https://sms4smile.com/quotes/about/crises-pattern-4447722/) [Enough](https://sms4smile.com/quotes/about/enough/) [Facts](https://sms4smile.com/quotes/about/facts/) [Had](https://sms4smile.com/quotes/about/had/) [Horrific](https://sms4smile.com/quotes/about/horrific/) [How](https://sms4smile.com/quotes/about/how/) [Israel](https://sms4smile.com/quotes/about/israel/) [Leader](https://sms4smile.com/quotes/about/leader/) [Leader Communicate](https://sms4smile.com/quotes/about/leader-communicate-555185/) [Mechanisms](https://sms4smile.com/quotes/about/mechanisms/) [My own](https://sms4smile.com/quotes/about/my-own/) [Operating](https://sms4smile.com/quotes/about/operating/) [Our](https://sms4smile.com/quotes/about/our/) [Own](https://sms4smile.com/quotes/about/own/) [Pattern](https://sms4smile.com/quotes/about/pattern/) [People](https://sms4smile.com/quotes/about/people/) [September](https://sms4smile.com/quotes/about/september/) [September 11](https://sms4smile.com/quotes/about/september-11/) [Should](https://sms4smile.com/quotes/about/should/) [Through](https://sms4smile.com/quotes/about/through/) [Up](https://sms4smile.com/quotes/about/up/) [Way](https://sms4smile.com/quotes/about/way/) [Work](https://sms4smile.com/quotes/about/work/) ## Related quotes > [If you're a leader, can communicate, and have a great work ethic, those are the things you're looking for.](https://sms4smile.com/quotes/jon-gruden/if-you-re-a-leader-can-communicate-and-have-a-great-work-ethic-those/) [Jon Gruden](https://sms4smile.com/quotes/author/jon-gruden/) > [To be a leader is to communicate constantly, skillfully, intentionally, and strategically](https://sms4smile.com/quotes/albert-mohler/to-be-a-leader-is-to-communicate-constantly-skillfully-intentionally/) [Albert Mohler](https://sms4smile.com/quotes/author/albert-mohler/) > [To be a good leader, you have to be a good communicator. 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