---
title: "Meaning & Key Takeaway of: The key in mastering any kind of sales is…"
description: "\"The key in mastering any kind of sales is switching statements about you and how great you are and what you do, to statements about them, and how great..."
image: "https://sms4smile.com/quotes/i/26a/jeffrey-gitomer-2442_about_the-key-in-mastering-any-kind-of-sales-i_2110009.png"
---

#  The key in mastering any kind of sales is switching…

![“The key in mastering any kind of sales is switching statements about you and how great you are and what you do, to statements about them, and how great they are and how they will produce more and profit more from ownership of your product or service.” quote by Jeffrey Gitomer](https://sms4smile.com/quotes/i/26a/jeffrey-gitomer-2442_about_the-key-in-mastering-any-kind-of-sales-i_2110009.png)   [Download](https://sms4smile.com/quotes/i/26a/jeffrey-gitomer-2442_about_the-key-in-mastering-any-kind-of-sales-i_2110009.png) [Open image](https://sms4smile.com/quotes/i/26a/jeffrey-gitomer-2442_about_the-key-in-mastering-any-kind-of-sales-i_2110009.png)

> “The key in mastering any kind of sales is switching statements about you and how great you are and what you do, to statements about them, and how great they are and how they will produce more and profit more from ownership of your product or service.”

[Jeffrey Gitomer](https://sms4smile.com/quotes/author/jeffrey-gitomer/)

## About This Quote

This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation.

Effective sales focus on the customer's benefits and aspirations rather than self‑promotion, aligning product value with their goals.

**In simple terms:** Sell by highlighting customer benefits.

Key Takeaway

Shift focus to customer value.

Themes

sales customer focus communication

Mood

practical strategic

Type

business educational

When to use this quote

- business meetings
- client pitches
- networking events
- product demos

Key Concepts

marketing psychology

Questions to Reflect On

- How can you personalize benefits?
- What does the customer truly value?

A Different Perspective

Customers may resist if benefits seem vague.

★ ★ ★ ★ ★   No ratings yet

[Customer](https://sms4smile.com/quotes/about/customer/) [Ownership](https://sms4smile.com/quotes/about/ownership/) [Profit](https://sms4smile.com/quotes/about/profit/) [Sales](https://sms4smile.com/quotes/about/sales/) [Service](https://sms4smile.com/quotes/about/service/)

## Related quotes

> [It's just stunning to watch churches struggle to get mission statements when there it is, the Great Commission, and they should simply do what…](https://sms4smile.com/quotes/dallas-willard/it-s-just-stunning-to-watch-churches-struggle-to-get-mission/)

[Dallas Willard](https://sms4smile.com/quotes/author/dallas-willard/)

> [“Statements of ordinary people are ignored like poor freebies, statements of great people are accepted like profound philosophy.”](https://sms4smile.com/quotes/amit-kalantri/statements-of-ordinary-people-are-ignored-like-poor-freebies/)

[Amit Kalantri](https://sms4smile.com/quotes/author/amit-kalantri/)

> [Take more chances than you dare. You'll make more sales than you expect. That's the formula.](https://sms4smile.com/quotes/jeffrey-gitomer/take-more-chances-than-you-dare-you-ll-make-more-sales-than-you/)

[Jeffrey Gitomer](https://sms4smile.com/quotes/author/jeffrey-gitomer/)

> [The chief executive officer is also the chief sales officer. He or she is responsible for the success of the company and making a…](https://sms4smile.com/quotes/jeffrey-gitomer/the-chief-executive-officer-is-also-the-chief-sales-officer-he-or-she/)

[Jeffrey Gitomer](https://sms4smile.com/quotes/author/jeffrey-gitomer/)

> [My readers and my audiences have turned into my followers. They are more than interested in what I have to say in the subjects…](https://sms4smile.com/quotes/jeffrey-gitomer/my-readers-and-my-audiences-have-turned-into-my-followers-they-are/)

[Jeffrey Gitomer](https://sms4smile.com/quotes/author/jeffrey-gitomer/)

> [In sales, it's not what you say; it's how they perceive what you say.](https://sms4smile.com/quotes/jeffrey-gitomer/in-sales-it-s-not-what-you-say-it-s-how-they-perceive-what-you-say/)

[Jeffrey Gitomer](https://sms4smile.com/quotes/author/jeffrey-gitomer/)

> [Every single person in every single company is either in sales or affects sales. Every single person in every single company is either in…](https://sms4smile.com/quotes/jeffrey-gitomer/every-single-person-in-every-single-company-is-either-in-sales-or/)

[Jeffrey Gitomer](https://sms4smile.com/quotes/author/jeffrey-gitomer/)

> [There is no prize in sales for second place. It's win or nothing. The masters know this and strive for - they fight for…](https://sms4smile.com/quotes/jeffrey-gitomer/there-is-no-prize-in-sales-for-second-place-it-s-win-or-nothing-the/)

[Jeffrey Gitomer](https://sms4smile.com/quotes/author/jeffrey-gitomer/)

> [Mastering music is more than learning technical skills. Practicing is about quality, not quantity. Some days I practice for hours; other days it will…](https://sms4smile.com/quotes/yo-yo-ma/mastering-music-is-more-than-learning-technical-skills-practicing-is/)

[Yo-Yo Ma](https://sms4smile.com/quotes/author/yo-yo-ma/)

> [Mastering one recipe is better than mastering too many. Learn something and own it, and you'll feel so much better about it. You'll have…](https://sms4smile.com/quotes/tom-douglas/mastering-one-recipe-is-better-than-mastering-too-many-learn/)

[Tom Douglas](https://sms4smile.com/quotes/author/tom-douglas/)

> [“That delicious moment when you realize people are reading your updates when they update their status with terms that only you know how to…](https://sms4smile.com/quotes/ana-claudia-antunes/that-delicious-moment-when-you-realize-people-are-reading-your/)

[Ana Claudia Antunes](https://sms4smile.com/quotes/author/ana-claudia-antunes/)

> [I am mastering my Hindi.](https://sms4smile.com/quotes/suhasini-mulay/i-am-mastering-my-hindi/)

[Suhasini Mulay](https://sms4smile.com/quotes/author/suhasini-mulay/)

> [“But while mastering technique is difficult and time-consuming, it’s still inherently easier to reach an already defined goal — a “right answer” — than…](https://sms4smile.com/quotes/david-bayles/but-while-mastering-technique-is-difficult-and-time-consuming-it-s/)

[David Bayles](https://sms4smile.com/quotes/author/david-bayles/)

> [From tours to mixing, mastering, graphics, artwork - I've done out of pocket.](https://sms4smile.com/quotes/logic/from-tours-to-mixing-mastering-graphics-artwork-i-ve-done-out-of/)

[Logic](https://sms4smile.com/quotes/author/logic/)

> [“Having no applicable skills, in any possible area whatsoever, effectively makes me the master of redundancy. But that info is obsolete, like my insults…](https://sms4smile.com/quotes/will-advise/having-no-applicable-skills-in-any-possible-area-whatsoever/)

Will Advise

## More by Jeffrey Gitomer

> [If you look deep inside trust, you'll find truth.](https://sms4smile.com/quotes/jeffrey-gitomer/if-you-look-deep-inside-trust-you-ll-find-truth/)

[Jeffrey Gitomer](https://sms4smile.com/quotes/author/jeffrey-gitomer/)

> [The more a prospective customer clicks on you and your stuff, the easier it is for them to make a buying decision in your…](https://sms4smile.com/quotes/jeffrey-gitomer/the-more-a-prospective-customer-clicks-on-you-and-your-stuff-the/)

[Jeffrey Gitomer](https://sms4smile.com/quotes/author/jeffrey-gitomer/)

> [If you want to be the best salesperson, first you must be the best person.](https://sms4smile.com/quotes/jeffrey-gitomer/if-you-want-to-be-the-best-salesperson-first-you-must-be-the-best/)

[Jeffrey Gitomer](https://sms4smile.com/quotes/author/jeffrey-gitomer/)

> [Most salespeople are half prepared. They know everything about their company and their product. They know nothing about their prospect.](https://sms4smile.com/quotes/jeffrey-gitomer/most-salespeople-are-half-prepared-they-know-everything-about-their/)

[Jeffrey Gitomer](https://sms4smile.com/quotes/author/jeffrey-gitomer/)

> [Use your CRM to retain customers.](https://sms4smile.com/quotes/jeffrey-gitomer/use-your-crm-to-retain-customers/)

[Jeffrey Gitomer](https://sms4smile.com/quotes/author/jeffrey-gitomer/)

> [What is a positive attitude? The simple definition is the way you dedicate yourself to the way you think. Interestingly, it's also the definition…](https://sms4smile.com/quotes/jeffrey-gitomer/what-is-a-positive-attitude-the-simple-definition-is-the-way-you/)

[Jeffrey Gitomer](https://sms4smile.com/quotes/author/jeffrey-gitomer/)

> [The love of what you do, combined with your belief in what you do, will not determine your success. It will determine how hard…](https://sms4smile.com/quotes/jeffrey-gitomer/the-love-of-what-you-do-combined-with-your-belief-in-what-you-do-will/)

[Jeffrey Gitomer](https://sms4smile.com/quotes/author/jeffrey-gitomer/)

> [In business, your positive thoughts and lifestyle choices lead to your personal success and your career success.](https://sms4smile.com/quotes/jeffrey-gitomer/in-business-your-positive-thoughts-and-lifestyle-choices-lead-to-your/)

[Jeffrey Gitomer](https://sms4smile.com/quotes/author/jeffrey-gitomer/)

> [Take action every day - some small dose at a time.](https://sms4smile.com/quotes/jeffrey-gitomer/take-action-every-day-some-small-dose-at-a-time/)

[Jeffrey Gitomer](https://sms4smile.com/quotes/author/jeffrey-gitomer/)

> [The reason Trust is requested is because the person seeking Trust realizes that Trust is the key to Yes.](https://sms4smile.com/quotes/jeffrey-gitomer/the-reason-trust-is-requested-is-because-the-person-seeking-trust/)

[Jeffrey Gitomer](https://sms4smile.com/quotes/author/jeffrey-gitomer/)

> [Being honest when you're dealing with others is easier to do because your honesty is on the table for all to view...Being honest with…](https://sms4smile.com/quotes/jeffrey-gitomer/being-honest-when-you-re-dealing-with-others-is-easier-to-do-because/)

[Jeffrey Gitomer](https://sms4smile.com/quotes/author/jeffrey-gitomer/)

> [Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?](https://sms4smile.com/quotes/jeffrey-gitomer/biggest-question-isn-t-it-really-customer-helping-rather-than/)

[Jeffrey Gitomer](https://sms4smile.com/quotes/author/jeffrey-gitomer/)

> [Sell yourself before you try to sell your company or your product.](https://sms4smile.com/quotes/jeffrey-gitomer/sell-yourself-before-you-try-to-sell-your-company-or-your-product/)

[Jeffrey Gitomer](https://sms4smile.com/quotes/author/jeffrey-gitomer/)

> [There's no lotion or potion that will make sales faster and easier for you - unless your potion is hard work.](https://sms4smile.com/quotes/jeffrey-gitomer/there-s-no-lotion-or-potion-that-will-make-sales-faster-and-easier/)

[Jeffrey Gitomer](https://sms4smile.com/quotes/author/jeffrey-gitomer/)

> [Trust is not a request, Trust is earned.](https://sms4smile.com/quotes/jeffrey-gitomer/trust-is-not-a-request-trust-is-earned/)

[Jeffrey Gitomer](https://sms4smile.com/quotes/author/jeffrey-gitomer/)

[Explore all 166 Jeffrey Gitomer quotes ](https://sms4smile.com/quotes/author/jeffrey-gitomer/)

## More About quotes

> [If you ask an introvert a question, wait until she thinks about it. Introverts think before speaking, not through speaking. If you want to…](https://sms4smile.com/quotes/laurie-helgoe/if-you-ask-an-introvert-a-question-wait-until-she-thinks-about-it/)

[Laurie Helgoe](https://sms4smile.com/quotes/author/laurie-helgoe/)

> [Joking about violence is not funny.](https://sms4smile.com/quotes/perez-hilton/joking-about-violence-is-not-funny/)

[Perez Hilton](https://sms4smile.com/quotes/author/perez-hilton/)

> [I talk to my mates about our kids, being too tired and being worn out.](https://sms4smile.com/quotes/holly-willoughby/i-talk-to-my-mates-about-our-kids-being-too-tired-and-being-worn-out/)

[Holly Willoughby](https://sms4smile.com/quotes/author/holly-willoughby/)

> [With 'Pretty Girls,' I saw the opportunity to talk not just about crime but what crime leaves behind.](https://sms4smile.com/quotes/karin-slaughter/with-pretty-girls-i-saw-the-opportunity-to-talk-not-just-about-crime/)

[Karin Slaughter](https://sms4smile.com/quotes/author/karin-slaughter/)

> [I write about presidents. That means I write about guys - so far. I'm interested in the people closest to them, the people they…](https://sms4smile.com/quotes/doris-kearns-goodwin/i-write-about-presidents-that-means-i-write-about-guys-so-far-i-m/)

[Doris Kearns Goodwin](https://sms4smile.com/quotes/author/doris-kearns-goodwin/)

> [That's something a lot of folks don't know about me - I'm pretty darn funny.](https://sms4smile.com/quotes/michael-jai-white/that-s-something-a-lot-of-folks-don-t-know-about-me-i-m-pretty-darn/)

[Michael Jai White](https://sms4smile.com/quotes/author/michael-jai-white/)

> [I learned a lot about myself at Oakmont.](https://sms4smile.com/quotes/shane-lowry/i-learned-a-lot-about-myself-at-oakmont/)

[Shane Lowry](https://sms4smile.com/quotes/author/shane-lowry/)

> [I don't think about the press or the crowds or the other leaders of the race. The focus is only on myself. As soon…](https://sms4smile.com/quotes/magdalena-neuner/i-don-t-think-about-the-press-or-the-crowds-or-the-other-leaders-of/)

[Magdalena Neuner](https://sms4smile.com/quotes/author/magdalena-neuner/)

> [Sport is not just about entertainment. It is equally about winning and losing, pooling and galvanising the energy of the youth, upgrading people's physical…](https://sms4smile.com/quotes/nita-ambani/sport-is-not-just-about-entertainment-it-is-equally-about-winning-and/)

[Nita Ambani](https://sms4smile.com/quotes/author/nita-ambani/)

> [One of the ways that I discovered my confidence and my ability to overpower is becoming a mother. Suddenly, my world wasn't about myself…](https://sms4smile.com/quotes/lights/one-of-the-ways-that-i-discovered-my-confidence-and-my-ability-to/)

[Lights](https://sms4smile.com/quotes/author/lights/)

> [I didn't want to do 'Fashion Police' because I thought, 'This is stupid, this is beneath me, who wants to talk about fashion?' It…](https://sms4smile.com/quotes/joan-rivers/i-didn-t-want-to-do-fashion-police-because-i-thought-this-is-stupid/)

[Joan Rivers](https://sms4smile.com/quotes/author/joan-rivers/)

> [I just worried about my weight. Worried about my appearance and thought I wan't pretty enough to be a pop star. It was very…](https://sms4smile.com/quotes/judith-durham/i-just-worried-about-my-weight-worried-about-my-appearance-and/)

[Judith Durham](https://sms4smile.com/quotes/author/judith-durham/)

> [I read a couple of books about neuroscience and the relationship between the mind and the body.](https://sms4smile.com/quotes/joel-kinnaman/i-read-a-couple-of-books-about-neuroscience-and-the-relationship/)

[Joel Kinnaman](https://sms4smile.com/quotes/author/joel-kinnaman/)

> [There are a lot of kids out there copying and distributing movies - not because they care about seeing the movies or sharing them…](https://sms4smile.com/quotes/john-perry-barlow/there-are-a-lot-of-kids-out-there-copying-and-distributing-movies-not/)

[John Perry Barlow](https://sms4smile.com/quotes/author/john-perry-barlow/)

> [I have no physical genius about me. I can't dribble a ball and run at the same time, I can't do lay-ups - I'm…](https://sms4smile.com/quotes/rich-mullins/i-have-no-physical-genius-about-me-i-can-t-dribble-a-ball-and-run-at/)

[Rich Mullins](https://sms4smile.com/quotes/author/rich-mullins/)

Browse all 26,122 About quotes

```json
{
    "@context": "https://schema.org",
    "@graph": [
        {
            "@type": "Quotation",
            "text": "The key in mastering any kind of sales is switching statements about you and how great you are and what you do, to statements about them, and how great they are and how they will produce more and profit more from ownership of your product or service.",
            "creator": {
                "@type": "Person",
                "name": "Jeffrey Gitomer"
            },
            "isPartOf": {
                "@id": "https://sms4smile.com/quotes/#website"
            },
            "url": "https://sms4smile.com/quotes/jeffrey-gitomer/the-key-in-mastering-any-kind-of-sales-is-switching-statements-about/",
            "about": {
                "@type": "Thing",
                "name": "About"
            },
            "@id": "https://sms4smile.com/quotes/jeffrey-gitomer/the-key-in-mastering-any-kind-of-sales-is-switching-statements-about/#quotation",
            "image": {
                "@type": "ImageObject",
                "@id": "https://sms4smile.com/quotes/i/26a/jeffrey-gitomer-2442_about_the-key-in-mastering-any-kind-of-sales-i_2110009.png",
                "contentUrl": "https://sms4smile.com/quotes/i/26a/jeffrey-gitomer-2442_about_the-key-in-mastering-any-kind-of-sales-i_2110009.png",
                "url": "https://sms4smile.com/quotes/i/26a/jeffrey-gitomer-2442_about_the-key-in-mastering-any-kind-of-sales-i_2110009.png",
                "width": 1080,
                "height": 1080,
                "caption": "“The key in mastering any kind of sales is switching statements about you and how great you are and what you…” — Jeffrey Gitomer",
                "creditText": "SMS4Smile Quotes",
                "creator": {
                    "@id": "https://sms4smile.com/quotes/#organization"
                }
            }
        },
        {
            "@type": "BreadcrumbList",
            "itemListElement": [
                {
                    "@type": "ListItem",
                    "position": 1,
                    "name": "Home",
                    "item": "https://sms4smile.com/"
                },
                {
                    "@type": "ListItem",
                    "position": 2,
                    "name": "Quotes",
                    "item": "https://sms4smile.com/quotes/"
                },
                {
                    "@type": "ListItem",
                    "position": 3,
                    "name": "Jeffrey Gitomer",
                    "item": "https://sms4smile.com/quotes/author/jeffrey-gitomer/"
                },
                {
                    "@type": "ListItem",
                    "position": 4,
                    "name": "The key in mastering any kind...",
                    "item": "https://sms4smile.com/quotes/jeffrey-gitomer/the-key-in-mastering-any-kind-of-sales-is-switching-statements-about/"
                }
            ],
            "@id": "https://sms4smile.com/quotes/jeffrey-gitomer/the-key-in-mastering-any-kind-of-sales-is-switching-statements-about/#breadcrumb"
        },
        {
            "@type": "WebSite",
            "@id": "https://sms4smile.com/quotes/#website",
            "name": "SMS4Smile Quotes",
            "url": "https://sms4smile.com/quotes/",
            "publisher": {
                "@id": "https://sms4smile.com/quotes/#organization"
            }
        },
        {
            "@type": "Organization",
            "@id": "https://sms4smile.com/quotes/#organization",
            "name": "SMS4Smile Quotes",
            "url": "https://sms4smile.com/quotes/",
            "logo": {
                "@type": "ImageObject",
                "url": "https://sms4smile.com/quotes/wp-content/themes/sq/assets/icons/icon-512.png",
                "width": 512,
                "height": 512
            }
        }
    ]
}
```
