--- title: "Meaning & Key Takeaway of: Take your job seriously, BUT don't take…" description: "\"Take your job seriously, BUT don't take their complaints personally. If you take it personally you'll get upset and lose your edge. If you take it too ..." image: "https://sms4smile.com/quotes/i/b0e/jeffrey-gitomer-2442_clients_take-your-job-seriously-but-don-t-take-t_2029533.png" --- # Take your job seriously, BUT don't take their complaints… ![“Take your job seriously, BUT don't take their complaints personally. If you take it personally you'll get upset and lose your edge. If you take it too personally, you'll lose your edge and your job. If you take it seriously -- it's you with them. If you take it personally, it's you against them…” quote by Jeffrey Gitomer](https://sms4smile.com/quotes/i/b0e/jeffrey-gitomer-2442_clients_take-your-job-seriously-but-don-t-take-t_2029533.png) [Download](https://sms4smile.com/quotes/i/b0e/jeffrey-gitomer-2442_clients_take-your-job-seriously-but-don-t-take-t_2029533.png) [Open image](https://sms4smile.com/quotes/i/b0e/jeffrey-gitomer-2442_clients_take-your-job-seriously-but-don-t-take-t_2029533.png) > “Take your job seriously, BUT don't take their complaints personally. If you take it personally you'll get upset and lose your edge. If you take it too personally, you'll lose your edge and your job. If you take it seriously -- it's you with them. If you take it personally, it's you against them. What steps can you take to ensure keeping your cool?” [Jeffrey Gitomer](https://sms4smile.com/quotes/author/jeffrey-gitomer/) ## About This Quote This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation. Separate professional responsibilities from personal feelings to maintain effectiveness and emotional balance. **In simple terms:** Keep work and feelings apart. Key Takeaway Stay objective, protect performance. Themes professionalism emotional intelligence resilience Mood calm focused determined Type advice motivational practical When to use this quote - customer service - team meetings - performance reviews - conflict resolution Key Concepts boundary setting stress management communication Questions to Reflect On - How can you reframe feedback as data? - What routines help you reset after a complaint? A Different Perspective Over‑identifying with criticism can erode confidence. ★ ★ ★ ★ ★ No ratings yet [Complaints](https://sms4smile.com/quotes/about/complaints/) [Great customer service](https://sms4smile.com/quotes/about/great-customer-service/) [Jobs](https://sms4smile.com/quotes/about/jobs/) [Salesmanship](https://sms4smile.com/quotes/about/salesmanship/) ## Related quotes > [Keeping cool in mist of adversity reflects ones inner strength.Keep yourself cool & calm,& go to figure out what went wrong & accordingly work…](https://sms4smile.com/quotes/dranil-kr-sinha/keeping-cool-in-mist-of-adversity-reflects-ones-inner-strength-keep/) [DrAnil Kr Sinha](https://sms4smile.com/quotes/author/dranil-kr-sinha/) > [My dad probably gave me the best advice growing up. 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Otherwise, let it roll…](https://sms4smile.com/quotes/anonymous/take-criticism-seriously-but-not-personally-if-there-is-truth-or-2/) [Anonymous](https://sms4smile.com/quotes/author/anonymous/) > [“learn to take criticism seriously but not personally.”](https://sms4smile.com/quotes/hillary-rodham-clinton/learn-to-take-criticism-seriously-but-not-personally/) [Hillary Rodham Clinton](https://sms4smile.com/quotes/author/hillary-rodham-clinton/) > [It is important to learn how to take criticism seriously, but not personally.](https://sms4smile.com/quotes/hillary-clinton/it-is-important-to-learn-how-to-take-criticism-seriously-but-not/) [Hillary Clinton](https://sms4smile.com/quotes/author/hillary-clinton/) > [It's important to take criticism seriously - not personally.](https://sms4smile.com/quotes/hillary-clinton/it-s-important-to-take-criticism-seriously-not-personally/) [Hillary Clinton](https://sms4smile.com/quotes/author/hillary-clinton/) > [I take all of my music seriously and personally.](https://sms4smile.com/quotes/trevor-dunn/i-take-all-of-my-music-seriously-and-personally/) [Trevor Dunn](https://sms4smile.com/quotes/author/trevor-dunn/) > [The best time to do great customer service is when a customer is upset.](https://sms4smile.com/quotes/seth/the-best-time-to-do-great-customer-service-is-when-a-customer-is-upset/) [Seth](https://sms4smile.com/quotes/author/seth/) > [In our way of working, we attach a great deal of importance to humility and honesty; With respect for human values, we promise to…](https://sms4smile.com/quotes/azim-premji/in-our-way-of-working-we-attach-a-great-deal-of-importance-to/) [Azim Premji](https://sms4smile.com/quotes/author/azim-premji/) > [An efficient bartenders first aim should be to please his customers, paying particular attention to meet the individual wishes of those whose tastes and…](https://sms4smile.com/quotes/jerry-thomas/an-efficient-bartenders-first-aim-should-be-to-please-his-customers/) Jerry Thomas > [Getting service right is more than just a nice to do; it's a must do. 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They do expect you to fix things when they go wrong.](https://sms4smile.com/quotes/don-porter/customers-don-t-expect-you-to-be-perfect-they-do-expect-you-to-fix/) Don Porter ## More by Jeffrey Gitomer > [If you look deep inside trust, you'll find truth.](https://sms4smile.com/quotes/jeffrey-gitomer/if-you-look-deep-inside-trust-you-ll-find-truth/) [Jeffrey Gitomer](https://sms4smile.com/quotes/author/jeffrey-gitomer/) > [The more a prospective customer clicks on you and your stuff, the easier it is for them to make a buying decision in your…](https://sms4smile.com/quotes/jeffrey-gitomer/the-more-a-prospective-customer-clicks-on-you-and-your-stuff-the/) [Jeffrey Gitomer](https://sms4smile.com/quotes/author/jeffrey-gitomer/) > [If you want to be the best salesperson, first you must be the best person.](https://sms4smile.com/quotes/jeffrey-gitomer/if-you-want-to-be-the-best-salesperson-first-you-must-be-the-best/) [Jeffrey Gitomer](https://sms4smile.com/quotes/author/jeffrey-gitomer/) > [Most salespeople are half prepared. 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