--- title: "Meaning & Key Takeaway of: Contact with the customer is what…" description: "\"Contact with the customer is what business is all about.\" — Jay Leno" image: "https://sms4smile.com/quotes/i/043/jay-leno-210_business_contact-with-the-customer-is-what-busine_2212424.png" --- # Contact with the customer is what business is all about. ![“Contact with the customer is what business is all about.” quote by Jay Leno](https://sms4smile.com/quotes/i/043/jay-leno-210_business_contact-with-the-customer-is-what-busine_2212424.png) [Download](https://sms4smile.com/quotes/i/043/jay-leno-210_business_contact-with-the-customer-is-what-busine_2212424.png) [Open image](https://sms4smile.com/quotes/i/043/jay-leno-210_business_contact-with-the-customer-is-what-busine_2212424.png) > “Contact with the customer is what business is all about.” [Jay Leno](https://sms4smile.com/quotes/author/jay-leno/) ## About This Quote This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation. Customer interaction is the core purpose of business, emphasizing that success hinges on engaging with clients. **In simple terms:** Business revolves around customers. Key Takeaway Prioritize customer engagement. Themes business customer focus purpose Mood pragmatic motivational focused Type advice business strategy When to use this quote - sales meetings - customer service training - product feedback sessions Key Concepts service orientation relationship building market relevance Questions to Reflect On - How do you balance customer needs with internal efficiency? - What strategies improve genuine customer interaction? A Different Perspective May ignore internal operations. ★ ★ ★ ★ ★ No ratings yet [Business](https://sms4smile.com/quotes/about/business/) [Contact](https://sms4smile.com/quotes/about/contact/) [Contact Customer](https://sms4smile.com/quotes/about/contact-customer-4904196/) [Customer](https://sms4smile.com/quotes/about/customer/) [Customer Business](https://sms4smile.com/quotes/about/customer-business-1737121/) [Customers](https://sms4smile.com/quotes/about/customers/) [Funny](https://sms4smile.com/quotes/about/funny/) [Inspirational](https://sms4smile.com/quotes/about/inspirational/) [Love](https://sms4smile.com/quotes/about/love/) ## Related quotes > [When you can show concern about what matters to your customer, that's Business to Customer Loyalty, and you can bet on it, you've just…](https://sms4smile.com/quotes/albert-houtum-schindler/when-you-can-show-concern-about-what-matters-to-your-customer-that-s/) [Albert Houtum-Schindler](https://sms4smile.com/quotes/author/albert-houtum-schindler/) > [“Instead of thinking of service as a cost, consider it an opportunity to earn your customer’s business all over again.”](https://sms4smile.com/quotes/oscar-auliq-ice/instead-of-thinking-of-service-as-a-cost-consider-it-an-opportunity/) [Oscar Auliq-Ice](https://sms4smile.com/quotes/author/oscar-auliq-ice/) > [Because its purpose is to create a customer, the business enterprise has two - and only these two — basic functions: marketing and innovation.…](https://sms4smile.com/quotes/peter-drucker/because-its-purpose-is-to-create-a-customer-the-business-enterprise/) [Peter Drucker](https://sms4smile.com/quotes/author/peter-drucker/) > [Always do what is best for your customer...if the business doesn't agree...start looking for a new place to provide excellent customer service.](https://sms4smile.com/quotes/anonymous/always-do-what-is-best-for-your-customer-if-the-business-doesn-t/) [Anonymous](https://sms4smile.com/quotes/author/anonymous/) > [Because its purpose is to create a customer, the business has two and only two functions: Marketing and Innovation. Marketing and Innovation produce results.…](https://sms4smile.com/quotes/peter-drucker/because-its-purpose-is-to-create-a-customer-the-business-has-two-and/) [Peter Drucker](https://sms4smile.com/quotes/author/peter-drucker/) > [The purpose of a business is to create and keep a customer. All business activities must be focused on this central purpose.](https://sms4smile.com/quotes/brian-tracy/the-purpose-of-a-business-is-to-create-and-keep-a-customer-all/) [Brian Tracy](https://sms4smile.com/quotes/author/brian-tracy/) > [Look after the customer and the business will take care of itself](https://sms4smile.com/quotes/ray-kroc/look-after-the-customer-and-the-business-will-take-care-of-itself/) [Ray Kroc](https://sms4smile.com/quotes/author/ray-kroc/) > [Without a customer, you don't have a business - all you have is a hobby.](https://sms4smile.com/quotes/don-peppers/without-a-customer-you-don-t-have-a-business-all-you-have-is-a-hobby/) [Don Peppers](https://sms4smile.com/quotes/author/don-peppers/) > [In a very real sense, there are only two roles in organisations: customers and suppliers. Everybody functions simultaneously in both roles, whether inside or…](https://sms4smile.com/quotes/stephen-covey/in-a-very-real-sense-there-are-only-two-roles-in-organisations/) [Stephen Covey](https://sms4smile.com/quotes/author/stephen-covey/) > [The federal government said today they've begun training sessions for airport security workers to provide what they call more customer satisfaction to the travels,…](https://sms4smile.com/quotes/jay-leno/the-federal-government-said-today-they-ve-begun-training-sessions-for/) [Jay Leno](https://sms4smile.com/quotes/author/jay-leno/) > [America Online customers are upset because the company has decided to allow advertising in its chat rooms. I can see why: you got computer…](https://sms4smile.com/quotes/jay-leno/america-online-customers-are-upset-because-the-company-has-decided-to/) [Jay Leno](https://sms4smile.com/quotes/author/jay-leno/) > [McDonald's announced that it's considering a more humane way of slaughtering its animals. You know they fatten them up and then kill them. You…](https://sms4smile.com/quotes/jay-leno/mcdonald-s-announced-that-it-s-considering-a-more-humane-way-of/) [Jay Leno](https://sms4smile.com/quotes/author/jay-leno/) > [If you deal with every customer in the same way, you will only close 25 to 30 percent of your contacts, because you will…](https://sms4smile.com/quotes/rod-nichols/if-you-deal-with-every-customer-in-the-same-way-you-will-only-close/) [Rod Nichols](https://sms4smile.com/quotes/author/rod-nichols/) > [Corporations invest in sophisticated CRM, or Customer Relationship Management, programs to effectively oversee their relationship with their customers at every point during the buying…](https://sms4smile.com/quotes/marc-ostrofsky/corporations-invest-in-sophisticated-crm-or-customer-relationship/) [Marc Ostrofsky](https://sms4smile.com/quotes/author/marc-ostrofsky/) > [The best way to hold customers is to constantly figure out how to give them more for less.](https://sms4smile.com/quotes/philip-kotler/the-best-way-to-hold-customers-is-to-constantly-figure-out-how-to/) [Philip Kotler](https://sms4smile.com/quotes/author/philip-kotler/) ## More by Jay Leno > [If you restore a car, and you're making money, then you're doing it wrong.](https://sms4smile.com/quotes/jay-leno/if-you-restore-a-car-and-you-re-making-money-then-you-re-doing-it/) [Jay Leno](https://sms4smile.com/quotes/author/jay-leno/) > [Bush reiterated his stand to conservatives opposing his decision on stem cell research. He said today he believes life begins at conception and ends…](https://sms4smile.com/quotes/jay-leno/bush-reiterated-his-stand-to-conservatives-opposing-his-decision-on/) [Jay Leno](https://sms4smile.com/quotes/author/jay-leno/) > [Michael Jackson has a new baby boy; no word yet who the father is.](https://sms4smile.com/quotes/jay-leno/michael-jackson-has-a-new-baby-boy-no-word-yet-who-the-father-is/) [Jay Leno](https://sms4smile.com/quotes/author/jay-leno/) > [There is a nationwide shortage of drugs for Attention Deficit Disorder. The FDA says they're not sure how it happened. I guess somebody wasn't…](https://sms4smile.com/quotes/jay-leno/there-is-a-nationwide-shortage-of-drugs-for-attention-deficit/) [Jay Leno](https://sms4smile.com/quotes/author/jay-leno/) > [“Leno said the rainy weather in California "couldn't have come at a worse possible time. Today was the day NBC was supposed to burn…](https://sms4smile.com/quotes/jay-leno/leno-said-the-rainy-weather-in-california-couldn-t-have-come-at-a/) [Jay Leno](https://sms4smile.com/quotes/author/jay-leno/) > [Donald Trump said he will not decide about a possible run for the presidency until after the current season of Celebrity Apprentice wraps up.…](https://sms4smile.com/quotes/jay-leno/donald-trump-said-he-will-not-decide-about-a-possible-run-for-the/) [Jay Leno](https://sms4smile.com/quotes/author/jay-leno/) > [American forces in Iraq found $650 million in American cash sealed in a hidden cottage. See, this is why President Bush wants to invade…](https://sms4smile.com/quotes/jay-leno/american-forces-in-iraq-found-650-million-in-american-cash-sealed-in/) [Jay Leno](https://sms4smile.com/quotes/author/jay-leno/) > [I wanted to have a career in sports when I was young, but I had to give up the idea. I'm only six feet…](https://sms4smile.com/quotes/jay-leno/i-wanted-to-have-a-career-in-sports-when-i-was-young-but-i-had-to/) [Jay Leno](https://sms4smile.com/quotes/author/jay-leno/) > [Texas Gov. Rick Perry referred to the Mexican city of Juarez as the most dangerous city in America. In his defense, he probably just…](https://sms4smile.com/quotes/jay-leno/texas-gov-rick-perry-referred-to-the-mexican-city-of-juarez-as-the/) [Jay Leno](https://sms4smile.com/quotes/author/jay-leno/) > [You can tell you ate too much for Thanksgiving when you have to let your bathrobe out.](https://sms4smile.com/quotes/jay-leno/you-can-tell-you-ate-too-much-for-thanksgiving-when-you-have-to-let/) [Jay Leno](https://sms4smile.com/quotes/author/jay-leno/) > [The Mayans have predicted the world is supposed to end on December 21. If the world doesn't end on December 21, you can bet…](https://sms4smile.com/quotes/jay-leno/the-mayans-have-predicted-the-world-is-supposed-to-end-on-december-21/) [Jay Leno](https://sms4smile.com/quotes/author/jay-leno/) > [The Globe reports that North Korean dictator Kim Jong-Il raises money by selling fake Viagra pills. What it is about this guy? None of…](https://sms4smile.com/quotes/jay-leno/the-globe-reports-that-north-korean-dictator-kim-jong-il-raises-money/) [Jay Leno](https://sms4smile.com/quotes/author/jay-leno/) > [Here is your government at work. A congressman from Colorado said he wants to draft a rule that would make it unethical to have…](https://sms4smile.com/quotes/jay-leno/here-is-your-government-at-work-a-congressman-from-colorado-said-he/) [Jay Leno](https://sms4smile.com/quotes/author/jay-leno/) > [Jack Abramoff is going to testify against some of the other weasels in Congress. A lobbyist testifying against congressmen? How many Bibles are going…](https://sms4smile.com/quotes/jay-leno/jack-abramoff-is-going-to-testify-against-some-of-the-other-weasels/) [Jay Leno](https://sms4smile.com/quotes/author/jay-leno/) > [Tomorrow, America's most famous hockey mom, Sarah Palin, will drop the ceremonial first puck at the Philadelphia Flyers game. Right afterwards, she'll get out…](https://sms4smile.com/quotes/jay-leno/tomorrow-america-s-most-famous-hockey-mom-sarah-palin-will-drop-the/) [Jay Leno](https://sms4smile.com/quotes/author/jay-leno/) [Explore all 900 Jay Leno quotes ](https://sms4smile.com/quotes/author/jay-leno/) ## More Business quotes > [Companies with cultures that celebrate diverse opinions and encourage the exchange of ideas have an advantage when solving difficult problems. A company that doesn't…](https://sms4smile.com/quotes/doug-mcmillon/companies-with-cultures-that-celebrate-diverse-opinions-and-encourage/) [Doug McMillon](https://sms4smile.com/quotes/author/doug-mcmillon/) > [You can laugh at me, but I understand show business.](https://sms4smile.com/quotes/ksenia-sobchak/you-can-laugh-at-me-but-i-understand-show-business/) [Ksenia Sobchak](https://sms4smile.com/quotes/author/ksenia-sobchak/) > [“Start a business, not a startup”](https://sms4smile.com/quotes/anonymous/start-a-business-not-a-startup/) [Anonymous](https://sms4smile.com/quotes/author/anonymous/) > [“Take some books and read; that’s an immense help; and books are always good company if you have the right sort.”](https://sms4smile.com/quotes/louisa-may-alcott/take-some-books-and-read-that-s-an-immense-help-and-books-are-always/) [Louisa May Alcott](https://sms4smile.com/quotes/author/louisa-may-alcott/) > [I'm a business first and foremost so whatever my business is, it's separate from my personal. It's like whatever I do business wise, it's…](https://sms4smile.com/quotes/snoop-dogg/i-m-a-business-first-and-foremost-so-whatever-my-business-is-it-s/) [Snoop Dogg](https://sms4smile.com/quotes/author/snoop-dogg/) > [Many early-stage entrepreneurs make one simple mistake: Describing this 'big picture' in vague concepts and words.](https://sms4smile.com/quotes/sunil-nagaraj/many-early-stage-entrepreneurs-make-one-simple-mistake-describing/) [Sunil Nagaraj](https://sms4smile.com/quotes/author/sunil-nagaraj/) > [Nobody has a crystal ball, and part of evolving a business plan is to say, 'I might have said we're going left, but I…](https://sms4smile.com/quotes/ryan-kavanaugh/nobody-has-a-crystal-ball-and-part-of-evolving-a-business-plan-is-to/) [Ryan Kavanaugh](https://sms4smile.com/quotes/author/ryan-kavanaugh/) > [I think a business guy is different from an artist. They walk different paths. Artists create the best outputs when they're having fun. And…](https://sms4smile.com/quotes/g-dragon/i-think-a-business-guy-is-different-from-an-artist-they-walk/) [G-Dragon](https://sms4smile.com/quotes/author/g-dragon/) > [ “\[S\]ometimes, when you are a food person, the possible irrelevance of what you are doing doesn’t cross your mind until it’s too late. (Once,… ](https://sms4smile.com/quotes/nora-ephron/s-ometimes-when-you-are-a-food-person-the-possible-irrelevance-of/) [Nora Ephron](https://sms4smile.com/quotes/author/nora-ephron/) > [If you have a different mindset, you will have a different outcome: if you make different choices from your peers, your life will then…](https://sms4smile.com/quotes/jack-ma/if-you-have-a-different-mindset-you-will-have-a-different-outcome-if/) [Jack Ma](https://sms4smile.com/quotes/author/jack-ma/) > [“Some say the Earth is angry Because he wants no company; I say the Earth is angry Because he lives alone.”](https://sms4smile.com/quotes/n-k-jemisin/some-say-the-earth-is-angry-because-he-wants-no-company-i-say-the/) [N.K. Jemisin](https://sms4smile.com/quotes/author/n-k-jemisin/) > [ If the State does not acquire supremacy over \[vast private\] enterprises, it becomes their puppet, and they become the real State. ](https://sms4smile.com/quotes/bertrand-russell/if-the-state-does-not-acquire-supremacy-over-vast-private-enterprises/) [Bertrand Russell](https://sms4smile.com/quotes/author/bertrand-russell/) > [It's not just that families can't buy a home or start a business without some savings tucked away.](https://sms4smile.com/quotes/jim-cooper/it-s-not-just-that-families-can-t-buy-a-home-or-start-a-business/) [Jim Cooper](https://sms4smile.com/quotes/author/jim-cooper/) > [I'm not into business at all.](https://sms4smile.com/quotes/freddie-mercury/i-m-not-into-business-at-all/) [Freddie Mercury](https://sms4smile.com/quotes/author/freddie-mercury/) > [I've long believed one of the mainsprings of our own liberty has been the widespread ownership of property among our people and the expectation…](https://sms4smile.com/quotes/ronald-reagan/i-ve-long-believed-one-of-the-mainsprings-of-our-own-liberty-has-been/) [Ronald Reagan](https://sms4smile.com/quotes/author/ronald-reagan/) [Browse all 39,016 Business quotes ](https://sms4smile.com/quotes/about/business/) ```json { "@context": "https://schema.org", "@graph": [ { "@type": "Quotation", "text": "Contact with the customer is what business is all about.", "creator": { "@type": "Person", "name": "Jay Leno" }, "isPartOf": { "@id": "https://sms4smile.com/quotes/#website" }, "url": "https://sms4smile.com/quotes/jay-leno/contact-with-the-customer-is-what-business-is-all-about/", "about": { "@type": "Thing", "name": "Business" }, "@id": "https://sms4smile.com/quotes/jay-leno/contact-with-the-customer-is-what-business-is-all-about/#quotation", "image": { "@type": "ImageObject", "@id": "https://sms4smile.com/quotes/i/043/jay-leno-210_business_contact-with-the-customer-is-what-busine_2212424.png", "contentUrl": "https://sms4smile.com/quotes/i/043/jay-leno-210_business_contact-with-the-customer-is-what-busine_2212424.png", "url": "https://sms4smile.com/quotes/i/043/jay-leno-210_business_contact-with-the-customer-is-what-busine_2212424.png", "width": 1080, "height": 1080, "caption": "“Contact with the customer is what business is all about.” — Jay Leno", "creditText": "SMS4Smile Quotes", "creator": { "@id": "https://sms4smile.com/quotes/#organization" } } }, { "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://sms4smile.com/" }, { "@type": "ListItem", "position": 2, "name": "Quotes", "item": "https://sms4smile.com/quotes/" }, { "@type": "ListItem", "position": 3, "name": "Jay Leno", "item": "https://sms4smile.com/quotes/author/jay-leno/" }, { "@type": "ListItem", "position": 4, "name": "Contact with the customer is what...", "item": "https://sms4smile.com/quotes/jay-leno/contact-with-the-customer-is-what-business-is-all-about/" } ], "@id": "https://sms4smile.com/quotes/jay-leno/contact-with-the-customer-is-what-business-is-all-about/#breadcrumb" }, { "@type": "WebSite", "@id": "https://sms4smile.com/quotes/#website", "name": "SMS4Smile Quotes", "url": "https://sms4smile.com/quotes/", "publisher": { "@id": "https://sms4smile.com/quotes/#organization" } }, { "@type": "Organization", "@id": "https://sms4smile.com/quotes/#organization", "name": "SMS4Smile Quotes", "url": "https://sms4smile.com/quotes/", "logo": { "@type": "ImageObject", "url": "https://sms4smile.com/quotes/wp-content/themes/sq/assets/icons/icon-512.png", "width": 512, "height": 512 } } ] } ```