--- title: "Meaning & Key Takeaway of: We focus a lot on the quality of…" description: "\"We focus a lot on the quality of experience, speed, reliability. It’s not sexy from a lot of people’s perspective, it’s not glitzy in the feature set, ..." image: "https://sms4smile.com/quotes/i/907/jan-koum-9456_features_we-focus-a-lot-on-the-quality-of-experie_2077013.png" --- # We focus a lot on the quality of experience, speed… ![“We focus a lot on the quality of experience, speed, reliability. It’s not sexy from a lot of people’s perspective, it’s not glitzy in the feature set, but it’s what people come to rely on.” quote by Jan Koum](https://sms4smile.com/quotes/i/907/jan-koum-9456_features_we-focus-a-lot-on-the-quality-of-experie_2077013.png) [Download](https://sms4smile.com/quotes/i/907/jan-koum-9456_features_we-focus-a-lot-on-the-quality-of-experie_2077013.png) [Open image](https://sms4smile.com/quotes/i/907/jan-koum-9456_features_we-focus-a-lot-on-the-quality-of-experie_2077013.png) > “We focus a lot on the quality of experience, speed, reliability. It’s not sexy from a lot of people’s perspective, it’s not glitzy in the feature set, but it’s what people come to rely on.” [Jan Koum](https://sms4smile.com/quotes/author/jan-koum/) ## About This Quote This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation. Reliability, speed, and quality are foundational, even if they lack flash. **In simple terms:** Core qualities matter more than flashy features. Key Takeaway Prioritize reliability over hype. Themes product reliability performance Mood pragmatic steady Type advisory business When to use this quote - software development - service infrastructure - customer trust Key Concepts engineering user experience Questions to Reflect On - How do you balance reliability with innovation? - What trade‑offs are acceptable for users? A Different Perspective Focusing solely on basics can stifle innovation. ★ ★ ★ ★ ★ No ratings yet [Features](https://sms4smile.com/quotes/about/features/) [Focus](https://sms4smile.com/quotes/about/focus/) [People](https://sms4smile.com/quotes/about/people/) [People Perspective](https://sms4smile.com/quotes/about/people-perspective-402647/) [People'S Perspective](https://sms4smile.com/quotes/about/people-s-perspective/) [Perspective](https://sms4smile.com/quotes/about/perspective/) [Quality](https://sms4smile.com/quotes/about/quality/) [Quality Experience](https://sms4smile.com/quotes/about/quality-experience-573863/) [Reliability](https://sms4smile.com/quotes/about/reliability/) [Reliability Sexy](https://sms4smile.com/quotes/about/reliability-sexy-4037901/) [Rely](https://sms4smile.com/quotes/about/rely/) [Sexy](https://sms4smile.com/quotes/about/sexy/) [Speed](https://sms4smile.com/quotes/about/speed/) [Trust](https://sms4smile.com/quotes/about/trust/) ## Related quotes > [Other people's perspective of you isn't your responsibility.](https://sms4smile.com/quotes/matt-rife/other-people-s-perspective-of-you-isn-t-your-responsibility/) [Matt Rife](https://sms4smile.com/quotes/author/matt-rife/) > [“I don’t want to be someone who thinks about the world from other people’s perspective when it comes to deciding things that mainly affect…](https://sms4smile.com/quotes/holly-tierney-bedord/i-don-t-want-to-be-someone-who-thinks-about-the-world-from-other/) [Holly Tierney-Bedord](https://sms4smile.com/quotes/author/holly-tierney-bedord/) > [Black folk have been 'the other' in shows and movies and in life for quite a long time. Not from our perspective, we're not…](https://sms4smile.com/quotes/salim-akil/black-folk-have-been-the-other-in-shows-and-movies-and-in-life-for/) [Salim Akil](https://sms4smile.com/quotes/author/salim-akil/) > [“We begin to learn wisely when we're willing to see world from other people's perspective.”](https://sms4smile.com/quotes/toba-beta/we-begin-to-learn-wisely-when-we-re-willing-to-see-world-from-other/) [Toba Beta](https://sms4smile.com/quotes/author/toba-beta/) > [You grow more when you get more people's perspective.](https://sms4smile.com/quotes/mark-zuckerberg/you-grow-more-when-you-get-more-people-s-perspective/) [Mark Zuckerberg](https://sms4smile.com/quotes/author/mark-zuckerberg/) > [It's good to find common ground with people. When you find common ground and you see things from other people's perspective, you can have…](https://sms4smile.com/quotes/victoria-osteen/it-s-good-to-find-common-ground-with-people-when-you-find-common/) [Victoria Osteen](https://sms4smile.com/quotes/author/victoria-osteen/) > [I think that you need all perspectives to reflect the needs of the country. If you only give people one perspective, inputting their views…](https://sms4smile.com/quotes/keith-ellison/i-think-that-you-need-all-perspectives-to-reflect-the-needs-of-the/) [Keith Ellison](https://sms4smile.com/quotes/author/keith-ellison/) > [You can actually take your pain and processes it into some kind of form of art. So I mean, I've easily always been able…](https://sms4smile.com/quotes/chuck-d/you-can-actually-take-your-pain-and-processes-it-into-some-kind-of/) [Chuck D](https://sms4smile.com/quotes/author/chuck-d/) > [If you give people more perspective of one object, they start to see it more clearly.](https://sms4smile.com/quotes/sean-lennon/if-you-give-people-more-perspective-of-one-object-they-start-to-see/) [Sean Lennon](https://sms4smile.com/quotes/author/sean-lennon/) > [I've seen the effect some of my shows have had, and so I like characters that can be role models for young girls, roles…](https://sms4smile.com/quotes/sanam-saeed/i-ve-seen-the-effect-some-of-my-shows-have-had-and-so-i-like/) [Sanam Saeed](https://sms4smile.com/quotes/author/sanam-saeed/) > [Other people's perspective, just seeing the sexy image, might be that I take my sexuality very seriously. But I really don't. I like being…](https://sms4smile.com/quotes/carmen-electra/other-people-s-perspective-just-seeing-the-sexy-image-might-be-that-i/) [Carmen Electra](https://sms4smile.com/quotes/author/carmen-electra/) > [The Tamil film '3' is a movie that I will always be proud of, irrespective of whether it did well at the BO or…](https://sms4smile.com/quotes/shruti-haasan/the-tamil-film-3-is-a-movie-that-i-will-always-be-proud-of/) [Shruti Haasan](https://sms4smile.com/quotes/author/shruti-haasan/) > [The 'value added' for most any company, tiny or enormous, comes from the Quality of Experience provided.](https://sms4smile.com/quotes/tom-peters/the-value-added-for-most-any-company-tiny-or-enormous-comes-from-the/) [Tom Peters](https://sms4smile.com/quotes/author/tom-peters/) > [Kashmir has always been more than a mere place. It has the quality of an experience, or a state of mind, or perhaps an…](https://sms4smile.com/quotes/jan-morris/kashmir-has-always-been-more-than-a-mere-place-it-has-the-quality-of/) [Jan Morris](https://sms4smile.com/quotes/author/jan-morris/) > [If you're alone with nothing to do, the quality of your experience really plummets.](https://sms4smile.com/quotes/mihaly-csikszentmihalyi/if-you-re-alone-with-nothing-to-do-the-quality-of-your-experience/) [Mihaly Csikszentmihalyi](https://sms4smile.com/quotes/author/mihaly-csikszentmihalyi/) ## More by Jan Koum > [Clearly, you can't believe everything you read in the press.](https://sms4smile.com/quotes/jan-koum/clearly-you-can-t-believe-everything-you-read-in-the-press/) [Jan Koum](https://sms4smile.com/quotes/author/jan-koum/) > [A lot of companies are global.](https://sms4smile.com/quotes/jan-koum/a-lot-of-companies-are-global/) [Jan Koum](https://sms4smile.com/quotes/author/jan-koum/) > [WhatsApp's extremely high user engagement and rapid growth are driven by the simple, powerful and instantaneous messaging capabilities we provide.](https://sms4smile.com/quotes/jan-koum/whatsapp-s-extremely-high-user-engagement-and-rapid-growth-are-driven/) [Jan Koum](https://sms4smile.com/quotes/author/jan-koum/) > [I only have one idea, that is WhatsApp, and I am going to continue to focus on that. I have no plans to build…](https://sms4smile.com/quotes/jan-koum/i-only-have-one-idea-that-is-whatsapp-and-i-am-going-to-continue-to/) [Jan Koum](https://sms4smile.com/quotes/author/jan-koum/) > [A lot of times, people start out with a lot of good ideas, but then they don't execute. They lose the purity of their…](https://sms4smile.com/quotes/jan-koum/a-lot-of-times-people-start-out-with-a-lot-of-good-ideas-but-then/) [Jan Koum](https://sms4smile.com/quotes/author/jan-koum/) > [Facebook, Google, Apple, Yahoo - there's a common theme. None of these companies ever sold. 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We have no problems with other people using other apps, so…](https://sms4smile.com/quotes/jan-koum/it-s-important-for-people-to-have-freedom-to-use-whatever-product/) [Jan Koum](https://sms4smile.com/quotes/author/jan-koum/) > [We're obsessed with making sure that voice and video work well even on low-end phones.](https://sms4smile.com/quotes/jan-koum/we-re-obsessed-with-making-sure-that-voice-and-video-work-well-even/) [Jan Koum](https://sms4smile.com/quotes/author/jan-koum/) > [The F-word here is focus.](https://sms4smile.com/quotes/jan-koum/the-f-word-here-is-focus/) [Jan Koum](https://sms4smile.com/quotes/author/jan-koum/) > [We're not interested in bombarding our users with, 'Hey, play this game, play this game, play this game.' It gets annoying, it gets in…](https://sms4smile.com/quotes/jan-koum/we-re-not-interested-in-bombarding-our-users-with-hey-play-this-game/) [Jan Koum](https://sms4smile.com/quotes/author/jan-koum/) > [Everybody I meet who uses 'WhatsApp', I ask them a question: 'How did you hear about it?' And they say, 'My friends, my sister…](https://sms4smile.com/quotes/jan-koum/everybody-i-meet-who-uses-whatsapp-i-ask-them-a-question-how-did-you/) [Jan Koum](https://sms4smile.com/quotes/author/jan-koum/) [Explore all 72 Jan Koum quotes ](https://sms4smile.com/quotes/author/jan-koum/) ## More Features quotes > [Your thief looks Exactly like the rest, or rather better; 'Tis only at the bar, and in the dungeon, That wise men know your…](https://sms4smile.com/quotes/lord-byron/your-thief-looks-exactly-like-the-rest-or-rather-better-tis-only-at/) [Lord Byron](https://sms4smile.com/quotes/author/lord-byron/) > [ Marylata \[ Elton\] introduced me to Hans Zimmer. Hans tapped me \[to\] work on songs for DreamWorks' animated features. I arranged Elton John's opening… ](https://sms4smile.com/quotes/danny-jacob/marylata-elton-introduced-me-to-hans-zimmer-hans-tapped-me-to-work-on/) [Danny Jacob](https://sms4smile.com/quotes/author/danny-jacob/) > [But I had never drawn on a tablet before. I've been doing pencil and paper and film for almost 20 years. I wanted to…](https://sms4smile.com/quotes/don-hertzfeldt/but-i-had-never-drawn-on-a-tablet-before-i-ve-been-doing-pencil-and/) [Don Hertzfeldt](https://sms4smile.com/quotes/author/don-hertzfeldt/) > [The only features I've done have been on the lower-budget end, for what they were. It's really all about getting the best people aboard…](https://sms4smile.com/quotes/mick-garris/the-only-features-i-ve-done-have-been-on-the-lower-budget-end-for/) [Mick Garris](https://sms4smile.com/quotes/author/mick-garris/) > [Developing fewer features allows you to conserve development resources and spend more time refining those features that users really need. Fewer features mean fewer…](https://sms4smile.com/quotes/jakob-nielsen/developing-fewer-features-allows-you-to-conserve-development/) [Jakob Nielsen](https://sms4smile.com/quotes/author/jakob-nielsen/) > [Don't define the game by the list of the features. Define it by the experience you want to have.](https://sms4smile.com/quotes/todd-howard/don-t-define-the-game-by-the-list-of-the-features-define-it-by-the/) [Todd Howard](https://sms4smile.com/quotes/author/todd-howard/) > [It is not like studying German, where you mull along, in a groping, uncertain way, for thirty years; and at last, just as you…](https://sms4smile.com/quotes/mark-twain/it-is-not-like-studying-german-where-you-mull-along-in-a-groping/) [Mark Twain](https://sms4smile.com/quotes/author/mark-twain/) > [When I write, I don't really focus on duets or anything like that, or whether I'm going to feature this or that rapper. I…](https://sms4smile.com/quotes/john-legend/when-i-write-i-don-t-really-focus-on-duets-or-anything-like-that-or/) [John Legend](https://sms4smile.com/quotes/author/john-legend/) > [I love doing features, but it's a very different ballgame. Sometimes I yearn for short films again, working with a small team, getting my…](https://sms4smile.com/quotes/nick-park/i-love-doing-features-but-it-s-a-very-different-ballgame-sometimes-i/) [Nick Park](https://sms4smile.com/quotes/author/nick-park/) > [Beauty is the true prerogative of women, and so peculiarly their own, that our sex, though naturally requiring another sort of feature, is never…](https://sms4smile.com/quotes/michel-de-montaigne/beauty-is-the-true-prerogative-of-women-and-so-peculiarly-their-own/) [Michel de Montaigne](https://sms4smile.com/quotes/author/michel-de-montaigne/) > [“Innovation is not about saying yes to everything. It's about saying NO to all but the most crucial features.”](https://sms4smile.com/quotes/steve-jobs/innovation-is-not-about-saying-yes-to-everything-it-s-about-saying-no/) [Steve Jobs](https://sms4smile.com/quotes/author/steve-jobs/) > [The only way to make software secure, reliable, and fast is to make it small.](https://sms4smile.com/quotes/andrew-s-tanenbaum/the-only-way-to-make-software-secure-reliable-and-fast-is-to-make-it/) [Andrew S. Tanenbaum](https://sms4smile.com/quotes/author/andrew-s-tanenbaum/) > [Our focus in the client group had always been to build products and features that people wanted to use. 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