--- title: "Meaning & Key Takeaway of: From my time at Nokia, I've seen the 99%…" description: "\"From my time at Nokia, I've seen the 99% positive and occasionally negative impact that communication tools can have on people.\" — Jan Chipchase" image: "https://sms4smile.com/quotes/i/03a/jan-chipchase-24304_communication_from-my-time-at-nokia-i-ve-seen-the-99-p_369151.jpg" --- # From my time at Nokia, I've seen the 99% positive and… ![“From my time at Nokia, I've seen the 99% positive and occasionally negative impact that communication tools can have on people.” quote by Jan Chipchase](https://sms4smile.com/quotes/i/03a/jan-chipchase-24304_communication_from-my-time-at-nokia-i-ve-seen-the-99-p_369151.jpg) [Download](https://sms4smile.com/quotes/i/03a/jan-chipchase-24304_communication_from-my-time-at-nokia-i-ve-seen-the-99-p_369151.jpg) [Open image](https://sms4smile.com/quotes/i/03a/jan-chipchase-24304_communication_from-my-time-at-nokia-i-ve-seen-the-99-p_369151.jpg) > “From my time at Nokia, I've seen the 99% positive and occasionally negative impact that communication tools can have on people.” [Jan Chipchase](https://sms4smile.com/quotes/author/jan-chipchase/) ## About This Quote This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation. Communication tools can greatly influence people, mostly positively but sometimes negatively. **In simple terms:** Tools affect people, mostly good. Key Takeaway Use tools wisely. Themes technology communication impact Mood reflective analytical Type observation insight When to use this quote - workplace - social media - remote teams Key Concepts social influence psychology network effects Questions to Reflect On - What safeguards can mitigate harm? - How to measure true impact? A Different Perspective Negative effects can be overlooked. ★ ★ ★ ★ ★ No ratings yet [Communication](https://sms4smile.com/quotes/about/communication/) [Impact](https://sms4smile.com/quotes/about/impact/) [People](https://sms4smile.com/quotes/about/people/) [Positive](https://sms4smile.com/quotes/about/positive/) [Time](https://sms4smile.com/quotes/about/time/) [Tools](https://sms4smile.com/quotes/about/tools/) ## Related quotes > [But despite the universality of URLs, we often forget that they're not just a handy way to address network resources. 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Rubin](https://sms4smile.com/quotes/author/michael-g-rubin/) > [All the good work in the world will not compensate for the damage that a single facet of the business, or a rogue individual,…](https://sms4smile.com/quotes/punit-renjen/all-the-good-work-in-the-world-will-not-compensate-for-the-damage/) [Punit Renjen](https://sms4smile.com/quotes/author/punit-renjen/) > [None can be more negative in its impact than the limitation on human resource capacity.](https://sms4smile.com/quotes/said-musa/none-can-be-more-negative-in-its-impact-than-the-limitation-on-human/) [Said Musa](https://sms4smile.com/quotes/author/said-musa/) > [I think social media has a lot of negative impact and negative effects. These are fairly extreme and horrifying and really gruesome.](https://sms4smile.com/quotes/noah-centineo/i-think-social-media-has-a-lot-of-negative-impact-and-negative/) [Noah Centineo](https://sms4smile.com/quotes/author/noah-centineo/) > [Tax increases appear to have a very large sustained and highly significant negative impact on output.](https://sms4smile.com/quotes/christina-romer/tax-increases-appear-to-have-a-very-large-sustained-and-highly-2/) [Christina Romer](https://sms4smile.com/quotes/author/christina-romer/) > [I had no interest in steroids. I didn't need them, and I didn't want them. I never wanted them. From the get-go, I've frequently…](https://sms4smile.com/quotes/gary-sheffield/i-had-no-interest-in-steroids-i-didn-t-need-them-and-i-didn-t-want/) [Gary Sheffield](https://sms4smile.com/quotes/author/gary-sheffield/) > [I think when you start playing the comparison game, you're worrying about somebody else and not yourself, it's only a negative impact.](https://sms4smile.com/quotes/gardner-minshew/i-think-when-you-start-playing-the-comparison-game-you-re-worrying/) [Gardner Minshew](https://sms4smile.com/quotes/author/gardner-minshew/) > [At one end of the continuum known as history are first-time events that have generated notable measures of public recognition due to either a…](https://sms4smile.com/quotes/aberjhani/at-one-end-of-the-continuum-known-as-history-are-first-time-events/) [Aberjhani](https://sms4smile.com/quotes/author/aberjhani/) > [I've seen the negative impact social media can have, particularly on younger players, who grew up with Twitter and Instagram as an integral part…](https://sms4smile.com/quotes/jason-witten/i-ve-seen-the-negative-impact-social-media-can-have-particularly-on/) [Jason Witten](https://sms4smile.com/quotes/author/jason-witten/) > [“Discouragement has a more powerful negative impact on your behavior than the positive impact of encouragement because we pay more attention to the negative…](https://sms4smile.com/quotes/martin-meadows/discouragement-has-a-more-powerful-negative-impact-on-your-behavior/) [Martin Meadows](https://sms4smile.com/quotes/author/martin-meadows/) > [“Personal ignorance leads to a negative impact on the society.”](https://sms4smile.com/quotes/sunday-adelaja/personal-ignorance-leads-to-a-negative-impact-on-the-society/) [Sunday Adelaja](https://sms4smile.com/quotes/author/sunday-adelaja/) > [I have realised the toxicity or negative impact of social media is more than the positive impact.](https://sms4smile.com/quotes/kabir-khan/i-have-realised-the-toxicity-or-negative-impact-of-social-media-is/) [Kabir Khan](https://sms4smile.com/quotes/author/kabir-khan/) ## More by Jan Chipchase > [Many retail stores have consumer trackers that study how long your eyes linger on one product, whether you follow it through by touch, and…](https://sms4smile.com/quotes/jan-chipchase/many-retail-stores-have-consumer-trackers-that-study-how-long-your/) [Jan Chipchase](https://sms4smile.com/quotes/author/jan-chipchase/) > [I spend a lot of my time looking into people's bags and handbags - with their permission, of course.](https://sms4smile.com/quotes/jan-chipchase/i-spend-a-lot-of-my-time-looking-into-people-s-bags-and-handbags-with/) [Jan Chipchase](https://sms4smile.com/quotes/author/jan-chipchase/) > [I find buying a bicycle is a great way to stay in touch with people.](https://sms4smile.com/quotes/jan-chipchase/i-find-buying-a-bicycle-is-a-great-way-to-stay-in-touch-with-people/) [Jan Chipchase](https://sms4smile.com/quotes/author/jan-chipchase/) > [Cultural comparisons are good because they can tell you about what's similar, but also sometimes they make it easier to see obvious differences.](https://sms4smile.com/quotes/jan-chipchase/cultural-comparisons-are-good-because-they-can-tell-you-about-what-s/) [Jan Chipchase](https://sms4smile.com/quotes/author/jan-chipchase/) > [The distance between who you are and who you might be is closing.](https://sms4smile.com/quotes/jan-chipchase/the-distance-between-who-you-are-and-who-you-might-be-is-closing/) [Jan Chipchase](https://sms4smile.com/quotes/author/jan-chipchase/) > [As touch-screens have become more popular, they have retrained how we interact with images we see on many surfaces.](https://sms4smile.com/quotes/jan-chipchase/as-touch-screens-have-become-more-popular-they-have-retrained-how-we/) [Jan Chipchase](https://sms4smile.com/quotes/author/jan-chipchase/) > [Facial recognition software is already quite accurate in measuring unchanging and unique ratios between facial features that identify you as you. It's like a…](https://sms4smile.com/quotes/jan-chipchase/facial-recognition-software-is-already-quite-accurate-in-measuring/) [Jan Chipchase](https://sms4smile.com/quotes/author/jan-chipchase/) > [Tokyo - still - offers the most tightly integrated infrastructure, where smooth, technology-driven experiences take place when engaging in everyday actions, such as verifying…](https://sms4smile.com/quotes/jan-chipchase/tokyo-still-offers-the-most-tightly-integrated-infrastructure-where/) [Jan Chipchase](https://sms4smile.com/quotes/author/jan-chipchase/) > [China is not a country, it's a continent. India is not a country, it's a continent.](https://sms4smile.com/quotes/jan-chipchase/china-is-not-a-country-it-s-a-continent-india-is-not-a-country-it-s-a/) [Jan Chipchase](https://sms4smile.com/quotes/author/jan-chipchase/) > [China in particular is an absolutely fascinating place to be. Culturally and politically and economically it's becoming more and more relevant. If you look…](https://sms4smile.com/quotes/jan-chipchase/china-in-particular-is-an-absolutely-fascinating-place-to-be/) [Jan Chipchase](https://sms4smile.com/quotes/author/jan-chipchase/) > [Three objects were considered essential across all participants, cultures and genders: keys, money and mobile phone.](https://sms4smile.com/quotes/jan-chipchase/three-objects-were-considered-essential-across-all-participants/) [Jan Chipchase](https://sms4smile.com/quotes/author/jan-chipchase/) > [There is close to zero trust in institutions in Afghanistan. The mobile carriers have more trust than the banks.](https://sms4smile.com/quotes/jan-chipchase/there-is-close-to-zero-trust-in-institutions-in-afghanistan-the/) [Jan Chipchase](https://sms4smile.com/quotes/author/jan-chipchase/) > [At Nokia, we have an internal market for ideas. There could be someone in Nokia who wants research, and they will come to us.](https://sms4smile.com/quotes/jan-chipchase/at-nokia-we-have-an-internal-market-for-ideas-there-could-be-someone/) [Jan Chipchase](https://sms4smile.com/quotes/author/jan-chipchase/) > [Technology, we find, amplifies behaviours. If you want to be anti-social, technology allows you to be. And vice versa.](https://sms4smile.com/quotes/jan-chipchase/technology-we-find-amplifies-behaviours-if-you-want-to-be-anti-social/) [Jan Chipchase](https://sms4smile.com/quotes/author/jan-chipchase/) > [I specialise in taking teams of designers, psychologists, usability experts, sociologists and ethnographers into the field. It's called 'corporate anthropology,' but personally I'm more…](https://sms4smile.com/quotes/jan-chipchase/i-specialise-in-taking-teams-of-designers-psychologists-usability/) [Jan Chipchase](https://sms4smile.com/quotes/author/jan-chipchase/) [Explore all 24 Jan Chipchase quotes ](https://sms4smile.com/quotes/author/jan-chipchase/) ## More Communication quotes > [Some people still believe you should just fall in line with what's going on - and that's scary. It makes a mockery of freedom…](https://sms4smile.com/quotes/emily-robison/some-people-still-believe-you-should-just-fall-in-line-with-what-s/) [Emily Robison](https://sms4smile.com/quotes/author/emily-robison/) > [The problem posed by indirect speech acts is the problem of how it is possible for the speaker to say one thing and mean…](https://sms4smile.com/quotes/john-searle/the-problem-posed-by-indirect-speech-acts-is-the-problem-of-how-it-is/) [John Searle](https://sms4smile.com/quotes/author/john-searle/) > [We should have a conversation when we hang up.](https://sms4smile.com/quotes/benedict-cumberbatch/we-should-have-a-conversation-when-we-hang-up/) [Benedict Cumberbatch](https://sms4smile.com/quotes/author/benedict-cumberbatch/) > [Sing like no one's listening, love like you've never been hurt, dance like nobody's watching, and live like its heaven on earth.](https://sms4smile.com/quotes/mark-twain/sing-like-no-one-s-listening-love-like-you-ve-never-been-hurt-dance/) [Mark Twain](https://sms4smile.com/quotes/author/mark-twain/) > [A poet is wounded into speech, and he examines these wounds, meticulously, to discover how to heal them. The bad poet harangues at the…](https://sms4smile.com/quotes/samuel-r-delany/a-poet-is-wounded-into-speech-and-he-examines-these-wounds/) [Samuel R. Delany](https://sms4smile.com/quotes/author/samuel-r-delany/) > [“To engage in dialogue is to serve others via whatever is real inside you; to engage in debate is to ultimately serve the illusions…](https://sms4smile.com/quotes/oli-anderson/to-engage-in-dialogue-is-to-serve-others-via-whatever-is-real-inside/) [Oli Anderson](https://sms4smile.com/quotes/author/oli-anderson/) > [What it comes down to for me is this: Will the technologies of communication in our culture, serve to enlighten us and help us…](https://sms4smile.com/quotes/roger-waters/what-it-comes-down-to-for-me-is-this-will-the-technologies-of/) [Roger Waters](https://sms4smile.com/quotes/author/roger-waters/) > [In dialogue, there is opposition, yes, but no head-on collision. Smashing heads does not open minds.](https://sms4smile.com/quotes/deborah-tannen/in-dialogue-there-is-opposition-yes-but-no-head-on-collision-smashing/) [Deborah Tannen](https://sms4smile.com/quotes/author/deborah-tannen/) > [A dialogue is very important. It is a form of communication in which question and answer continue till a question is left without an…](https://sms4smile.com/quotes/jiddu-krishnamurti/a-dialogue-is-very-important-it-is-a-form-of-communication-in-which/) [Jiddu Krishnamurti](https://sms4smile.com/quotes/author/jiddu-krishnamurti/) > [I get afraid of the dark if I'm in a great deal of dark, and I have to move around inside of that fear...…](https://sms4smile.com/quotes/emil-ferris/i-get-afraid-of-the-dark-if-i-m-in-a-great-deal-of-dark-and-i-have-to/) [Emil Ferris](https://sms4smile.com/quotes/author/emil-ferris/) > [I've been in a serious conversation with one of my children, and a fan has come up. I've been in a public bathroom and…](https://sms4smile.com/quotes/helen-reddy/i-ve-been-in-a-serious-conversation-with-one-of-my-children-and-a-fan/) [Helen Reddy](https://sms4smile.com/quotes/author/helen-reddy/) > [Life as we know it is fundamentally unsatisfying. I think most folks feel this to be true. They know that a life of aimless…](https://sms4smile.com/quotes/michael-yates/life-as-we-know-it-is-fundamentally-unsatisfying-i-think-most-folks/) [Michael Yates](https://sms4smile.com/quotes/author/michael-yates/) > [Disability, in general, hasn't been included in the conversation about inclusivity.](https://sms4smile.com/quotes/jason-winston-george/disability-in-general-hasn-t-been-included-in-the-conversation-about/) [Jason Winston George](https://sms4smile.com/quotes/author/jason-winston-george/) > [“Women will be at least 50 percent of the communications community workforce … from executive suite to interns. Why? The “integrated” agency will be…](https://sms4smile.com/quotes/yoram-wind/women-will-be-at-least-50-percent-of-the-communications-community/) Yoram Wind > [There are certain things you must not say in spite of the fact that supposedly democracy means free speech. No. You are not allowed…](https://sms4smile.com/quotes/chris-eubank-sr/there-are-certain-things-you-must-not-say-in-spite-of-the-fact-that/) [Chris Eubank Sr](https://sms4smile.com/quotes/author/chris-eubank-sr/) [Browse all 21,506 Communication quotes ](https://sms4smile.com/quotes/about/communication/) ```json { "@context": "https://schema.org", "@graph": [ { "@type": "Quotation", "text": "From my time at Nokia, I've seen the 99% positive and occasionally negative impact that communication tools can have on people.", "creator": { "@type": "Person", "name": "Jan Chipchase" }, "isPartOf": { "@id": "https://sms4smile.com/quotes/#website" }, "url": "https://sms4smile.com/quotes/jan-chipchase/from-my-time-at-nokia-i-ve-seen-the-99-positive-and-occasionally/", "about": { "@type": "Thing", "name": "Communication" }, "@id": "https://sms4smile.com/quotes/jan-chipchase/from-my-time-at-nokia-i-ve-seen-the-99-positive-and-occasionally/#quotation", "image": { "@type": "ImageObject", "@id": "https://sms4smile.com/quotes/i/03a/jan-chipchase-24304_communication_from-my-time-at-nokia-i-ve-seen-the-99-p_369151.jpg", "contentUrl": "https://sms4smile.com/quotes/i/03a/jan-chipchase-24304_communication_from-my-time-at-nokia-i-ve-seen-the-99-p_369151.jpg", "url": "https://sms4smile.com/quotes/i/03a/jan-chipchase-24304_communication_from-my-time-at-nokia-i-ve-seen-the-99-p_369151.jpg", "width": 1080, "height": 1080, "caption": "“From my time at Nokia, I've seen the 99% positive and occasionally negative impact that communication tools…” — Jan Chipchase", "creditText": "SMS4Smile Quotes", "creator": { "@id": "https://sms4smile.com/quotes/#organization" } } }, { "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://sms4smile.com/" }, { "@type": "ListItem", "position": 2, "name": "Quotes", "item": "https://sms4smile.com/quotes/" }, { "@type": "ListItem", "position": 3, "name": "Jan Chipchase", "item": "https://sms4smile.com/quotes/author/jan-chipchase/" }, { "@type": "ListItem", "position": 4, "name": "From my time at Nokia, I've...", "item": "https://sms4smile.com/quotes/jan-chipchase/from-my-time-at-nokia-i-ve-seen-the-99-positive-and-occasionally/" } ], "@id": "https://sms4smile.com/quotes/jan-chipchase/from-my-time-at-nokia-i-ve-seen-the-99-positive-and-occasionally/#breadcrumb" }, { "@type": "WebSite", "@id": "https://sms4smile.com/quotes/#website", "name": "SMS4Smile Quotes", "url": "https://sms4smile.com/quotes/", "publisher": { "@id": "https://sms4smile.com/quotes/#organization" } }, { "@type": "Organization", "@id": "https://sms4smile.com/quotes/#organization", "name": "SMS4Smile Quotes", "url": "https://sms4smile.com/quotes/", "logo": { "@type": "ImageObject", "url": "https://sms4smile.com/quotes/wp-content/themes/sq/assets/icons/icon-512.png", "width": 512, "height": 512 } } ] } ```