--- title: "Meaning & Key Takeaway of: The sale begins when the customer says yes." description: "\"The sale begins when the customer says yes.\" — Harvey Mackay" image: "https://sms4smile.com/quotes/i/ea8/harvey-mackay-1775_customers_the-sale-begins-when-the-customer-says-y_527428.png" --- # The sale begins when the customer says yes. ![“The sale begins when the customer says yes.” quote by Harvey Mackay](https://sms4smile.com/quotes/i/ea8/harvey-mackay-1775_customers_the-sale-begins-when-the-customer-says-y_527428.png) [Download](https://sms4smile.com/quotes/i/ea8/harvey-mackay-1775_customers_the-sale-begins-when-the-customer-says-y_527428.png) [Open image](https://sms4smile.com/quotes/i/ea8/harvey-mackay-1775_customers_the-sale-begins-when-the-customer-says-y_527428.png) > “The sale begins when the customer says yes.” [Harvey Mackay](https://sms4smile.com/quotes/author/harvey-mackay/) ## About This Quote This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation. Success starts when the customer agrees to buy, making their commitment the catalyst for a sale. **In simple terms:** A sale starts when the customer says yes. Key Takeaway Focus on gaining commitment. Themes sales commitment customer focus Mood confident optimistic Type motivational business When to use this quote - closing deals - negotiation - customer service - marketing campaigns Key Concepts psychology of persuasion decision making Questions to Reflect On - What can you do to increase the chance of a “yes”? - How do you handle a “no” gracefully? A Different Perspective If the customer says no, you must address objections before proceeding. ★ ★ ★ ★ ★ No ratings yet [Funny](https://sms4smile.com/quotes/about/funny/) [Inspirational](https://sms4smile.com/quotes/about/inspirational/) [Inspirational sales](https://sms4smile.com/quotes/about/inspirational-sales/) [Love](https://sms4smile.com/quotes/about/love/) [Motivational sales](https://sms4smile.com/quotes/about/motivational-sales/) [Sale](https://sms4smile.com/quotes/about/sale/) [Success](https://sms4smile.com/quotes/about/success/) ## Related quotes > [Day by day, what you do is who you become.](https://sms4smile.com/quotes/heraclitus/day-by-day-what-you-do-is-who-you-become/) [Heraclitus](https://sms4smile.com/quotes/author/heraclitus/) > [To succeed in sales, simply talk to lots of people every day. 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The reason we have done well is because,…](https://sms4smile.com/quotes/jeff-bezos/i-think-technology-advanced-faster-than-anticipated-in-that-whirlwind/) [Jeff Bezos](https://sms4smile.com/quotes/author/jeff-bezos/) > [In a very real sense, there are only two roles in organisations: customers and suppliers. Everybody functions simultaneously in both roles, whether inside or…](https://sms4smile.com/quotes/stephen-covey/in-a-very-real-sense-there-are-only-two-roles-in-organisations/) [Stephen Covey](https://sms4smile.com/quotes/author/stephen-covey/) > [Why is Caterpillar bad if we create a new job in India or China to receive U.S. exports? It makes no sense to me.…](https://sms4smile.com/quotes/douglas-r-oberhelman/why-is-caterpillar-bad-if-we-create-a-new-job-in-india-or-china-to/) [Douglas R. Oberhelman](https://sms4smile.com/quotes/author/douglas-r-oberhelman/) > [Enthusiastic service providers create enthusiastic customers.](https://sms4smile.com/quotes/ron-kaufman/enthusiastic-service-providers-create-enthusiastic-customers/) [Ron Kaufman](https://sms4smile.com/quotes/author/ron-kaufman/) > [The more a prospective customer clicks on you and your stuff, the easier it is for them to make a buying decision in your…](https://sms4smile.com/quotes/jeffrey-gitomer/the-more-a-prospective-customer-clicks-on-you-and-your-stuff-the/) [Jeffrey Gitomer](https://sms4smile.com/quotes/author/jeffrey-gitomer/) > [You have to treat your employees like your customers. When you treat them right they will treat your outside customers right.](https://sms4smile.com/quotes/herb-kelleher/you-have-to-treat-your-employees-like-your-customers-when-you-treat/) [Herb Kelleher](https://sms4smile.com/quotes/author/herb-kelleher/) Browse all 2,036 Customers quotes ```json { "@context": "https://schema.org", "@graph": [ { "@type": "Quotation", "text": "The sale begins when the customer says yes.", "creator": { "@type": "Person", "name": "Harvey Mackay" }, "isPartOf": { "@id": "https://sms4smile.com/quotes/#website" }, "url": "https://sms4smile.com/quotes/harvey-mackay/the-sale-begins-when-the-customer-says-yes/", "about": { "@type": "Thing", "name": "Customers" }, "@id": "https://sms4smile.com/quotes/harvey-mackay/the-sale-begins-when-the-customer-says-yes/#quotation", "image": { "@type": "ImageObject", "@id": "https://sms4smile.com/quotes/i/ea8/harvey-mackay-1775_customers_the-sale-begins-when-the-customer-says-y_527428.png", "contentUrl": "https://sms4smile.com/quotes/i/ea8/harvey-mackay-1775_customers_the-sale-begins-when-the-customer-says-y_527428.png", "url": "https://sms4smile.com/quotes/i/ea8/harvey-mackay-1775_customers_the-sale-begins-when-the-customer-says-y_527428.png", "width": 1080, "height": 1080, "caption": "“The sale begins when the customer says yes.” — Harvey Mackay", "creditText": "SMS4Smile Quotes", "creator": { "@id": "https://sms4smile.com/quotes/#organization" } } }, { "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://sms4smile.com/" }, { "@type": "ListItem", "position": 2, "name": "Quotes", "item": "https://sms4smile.com/quotes/" }, { "@type": "ListItem", "position": 3, "name": "Harvey Mackay", "item": "https://sms4smile.com/quotes/author/harvey-mackay/" }, { "@type": "ListItem", "position": 4, "name": "The sale begins when the customer...", "item": "https://sms4smile.com/quotes/harvey-mackay/the-sale-begins-when-the-customer-says-yes/" } ], "@id": "https://sms4smile.com/quotes/harvey-mackay/the-sale-begins-when-the-customer-says-yes/#breadcrumb" }, { "@type": "WebSite", "@id": "https://sms4smile.com/quotes/#website", "name": "SMS4Smile Quotes", "url": "https://sms4smile.com/quotes/", "publisher": { "@id": "https://sms4smile.com/quotes/#organization" } }, { "@type": "Organization", "@id": "https://sms4smile.com/quotes/#organization", "name": "SMS4Smile Quotes", "url": "https://sms4smile.com/quotes/", "logo": { "@type": "ImageObject", "url": "https://sms4smile.com/quotes/wp-content/themes/sq/assets/icons/icon-512.png", "width": 512, "height": 512 } } ] } ```