--- title: "Meaning & Key Takeaway of: Over the last 40 years, I have built MW…" description: "\"Over the last 40 years, I have built MW into a multi-billion dollar company with amazing employees and loyal customers who value the products and servi..." image: "https://sms4smile.com/quotes/i/afe/george-zimmer-51777_billions_over-the-last-40-years-i-have-built-mw-i_1727889.png" --- # Over the last 40 years, I have built MW into a… ![“Over the last 40 years, I have built MW into a multi-billion dollar company with amazing employees and loyal customers who value the products and service they receive at MW. Over the past several months I have expressed my concerns to the Board about the direction the company is currently…” quote by George Zimmer](https://sms4smile.com/quotes/i/afe/george-zimmer-51777_billions_over-the-last-40-years-i-have-built-mw-i_1727889.png) [Download](https://sms4smile.com/quotes/i/afe/george-zimmer-51777_billions_over-the-last-40-years-i-have-built-mw-i_1727889.png) [Open image](https://sms4smile.com/quotes/i/afe/george-zimmer-51777_billions_over-the-last-40-years-i-have-built-mw-i_1727889.png) > “Over the last 40 years, I have built MW into a multi-billion dollar company with amazing employees and loyal customers who value the products and service they receive at MW. Over the past several months I have expressed my concerns to the Board about the direction the company is currently heading.Instead of fostering the kind of dialogue in the Boardroom that has in part contributed to our success, the Board has inappropriately chosen to silence my concerns through termination as an executive officer.” [George Zimmer](https://sms4smile.com/quotes/author/george-zimmer/) ## About This Quote This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation. The executive claims successful growth of a multi‑billion‑dollar company but alleges the board silenced his concerns by terminating him, undermining open dialogue. **In simple terms:** Board dismissed concerns, ending open dialogue. Key Takeaway Advocate for transparent governance. Themes leadership ethics corporate governance communication Mood frustrated determined concerned Type professional ethical When to use this quote - strategic planning - employee feedback sessions - conflict resolution - executive coaching Key Concepts Business strategy employee relations board dynamics Questions to Reflect On - How can boards balance dissent and direction? - What mechanisms ensure ethical decision‑making? A Different Perspective Termination may be justified by performance issues, not suppression. ★ ★ ★ ★ ★ No ratings yet [Business](https://sms4smile.com/quotes/about/business/) [Company](https://sms4smile.com/quotes/about/company/) [Dollars](https://sms4smile.com/quotes/about/dollars/) [Employee](https://sms4smile.com/quotes/about/employee/) [Executives](https://sms4smile.com/quotes/about/executives/) [Fostering](https://sms4smile.com/quotes/about/fostering/) [Loyal customers](https://sms4smile.com/quotes/about/loyal-customers/) [Officers](https://sms4smile.com/quotes/about/officers/) [Past](https://sms4smile.com/quotes/about/past/) [Silence](https://sms4smile.com/quotes/about/silence/) [Values](https://sms4smile.com/quotes/about/values/) ## Related quotes > [Instead of fostering the kind of dialogue in the boardroom that has in part contributed to our success, the board has inappropriately chosen to…](https://sms4smile.com/quotes/george-zimmer/instead-of-fostering-the-kind-of-dialogue-in-the-boardroom-that-has/) [George Zimmer](https://sms4smile.com/quotes/author/george-zimmer/) > [The recent actions by Kyle Busch are not consistent with the values of M&M'S and we're very disappointed. Like you, we hold those who…](https://sms4smile.com/quotes/denny-hamlin/the-recent-actions-by-kyle-busch-are-not-consistent-with-the-values/) [Denny Hamlin](https://sms4smile.com/quotes/author/denny-hamlin/) > [Loyal customers, they don't just come back, they dont simply recommend you, they insist that their friends do business with you.](https://sms4smile.com/quotes/anonymous/loyal-customers-they-don-t-just-come-back-they-dont-simply-recommend/) [Anonymous](https://sms4smile.com/quotes/author/anonymous/) > [Once you create a loyal customer base, it's tough for a competitor to take that away.](https://sms4smile.com/quotes/anonymous/once-you-create-a-loyal-customer-base-it-s-tough-for-a-competitor-to/) [Anonymous](https://sms4smile.com/quotes/author/anonymous/) > [Mom has the Touch. She knows what flowers go with what occasions, what hors d'oeuvres work with what people. 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This has been the visionary failure of countless corporations.”](https://sms4smile.com/quotes/steve-maraboli/many-companies-expect-loyal-customers-without-providing-loyal-service/) [Steve Maraboli](https://sms4smile.com/quotes/author/steve-maraboli/) > [In our way of working, we attach a great deal of importance to humility and honesty; With respect for human values, we promise to…](https://sms4smile.com/quotes/azim-premji/in-our-way-of-working-we-attach-a-great-deal-of-importance-to/) [Azim Premji](https://sms4smile.com/quotes/author/azim-premji/) > [If put to the pinch, an ounce of loyalty is worth a pound of cleverness.](https://sms4smile.com/quotes/elbert-hubbard/if-put-to-the-pinch-an-ounce-of-loyalty-is-worth-a-pound-of-cleverness/) [Elbert Hubbard](https://sms4smile.com/quotes/author/elbert-hubbard/) > [Revolve your world around the customer and more customers will revolve around you.](https://sms4smile.com/quotes/heather-williams/revolve-your-world-around-the-customer-and-more-customers-will/) Heather Williams > [Giving builds loyal customers and turns those customers into supporters...You can find passion and profit and meaning all at once, right now.](https://sms4smile.com/quotes/blake-mycoskie/giving-builds-loyal-customers-and-turns-those-customers-into/) [Blake Mycoskie](https://sms4smile.com/quotes/author/blake-mycoskie/) > [Satisfied customers are apathetic. Loyal customers will be your advocate.](https://sms4smile.com/quotes/jeffrey-gitomer/satisfied-customers-are-apathetic-loyal-customers-will-be-your/) [Jeffrey Gitomer](https://sms4smile.com/quotes/author/jeffrey-gitomer/) > [Getting service right is more than just a nice to do; it's a must do. American consumers are willing to spend more with companies…](https://sms4smile.com/quotes/jim-bush/getting-service-right-is-more-than-just-a-nice-to-do-it-s-a-must-do/) Jim Bush > [“These loyal customers cost us less to maintain. They produce high margins and we make more money from them.”](https://sms4smile.com/quotes/james-dion/these-loyal-customers-cost-us-less-to-maintain-they-produce-high/) [James Dion](https://sms4smile.com/quotes/author/james-dion/) > [Customer satisfaction is worthless. Customer loyalty is priceless.](https://sms4smile.com/quotes/jeffrey-gitomer/customer-satisfaction-is-worthless-customer-loyalty-is-priceless/) [Jeffrey Gitomer](https://sms4smile.com/quotes/author/jeffrey-gitomer/) > [A rose on time is more valuable than a $1,000 gift that's too late.](https://sms4smile.com/quotes/jim-rohn/a-rose-on-time-is-more-valuable-than-a-1-000-gift-that-s-too-late/) [Jim Rohn](https://sms4smile.com/quotes/author/jim-rohn/) ## More by George Zimmer > [We rent one in three tuxedos in the U.S. and Canada, and if we make a mistake, our employees will deliver to the customer's…](https://sms4smile.com/quotes/george-zimmer/we-rent-one-in-three-tuxedos-in-the-u-s-and-canada-and-if-we-make-a/) [George Zimmer](https://sms4smile.com/quotes/author/george-zimmer/) > [We opened the first Men's Wearhouse in Houston in August 1973, then a store a year for 10 years in Texas. 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