--- title: "Meaning & Key Takeaway of: One of the most significant things they…" description: "\"“One of the most significant things they did to help change the outcomes of deployments was to have all Facebook engineers, engineering managers, and a..." image: "https://sms4smile.com/quotes/i/c9b/gene-kim-2268_deployments_one-of-the-most-significant-things-they_3069379.jpg" --- # One of the most significant things they did to help change… ![“One of the most significant things they did to help change the outcomes of deployments was to have all Facebook engineers, engineering managers, and architects rotate through on-call duty for the services they built. By” quote by Gene Kim](https://sms4smile.com/quotes/i/c9b/gene-kim-2268_deployments_one-of-the-most-significant-things-they_3069379.jpg) [Download](https://sms4smile.com/quotes/i/c9b/gene-kim-2268_deployments_one-of-the-most-significant-things-they_3069379.jpg) [Open image](https://sms4smile.com/quotes/i/c9b/gene-kim-2268_deployments_one-of-the-most-significant-things-they_3069379.jpg) > ““One of the most significant things they did to help change the outcomes of deployments was to have all Facebook engineers, engineering managers, and architects rotate through on-call duty for the services they built. By”” [Gene Kim](https://sms4smile.com/quotes/author/gene-kim/) ## About This Quote This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation. Rotating engineers on-call improves system reliability and team empathy. **In simple terms:** On-call rotation builds better services. Key Takeaway Implement rotation schedules. Themes DevOps team dynamics reliability Mood pragmatic analytical Type advice technical When to use this quote - software deployment - incident response - team training - process improvement Key Concepts systems thinking shared responsibility Questions to Reflect On - How can you balance rotation with personal time? - What support helps teams handle on-call stress? A Different Perspective Rotation may cause burnout if not managed well. ★ ★ ★ ★ ★ No ratings yet [Engineers](https://sms4smile.com/quotes/about/engineers/) [Management](https://sms4smile.com/quotes/about/management/) [Twitter](https://sms4smile.com/quotes/about/twitter/) ## Related quotes > [Hackathons are these things where just all of the Facebook engineers get together and stay up all night building things. And, I mean, usually…](https://sms4smile.com/quotes/mark-zuckerberg/hackathons-are-these-things-where-just-all-of-the-facebook-engineers/) [Mark Zuckerberg](https://sms4smile.com/quotes/author/mark-zuckerberg/) > [“We cannot achieve deployments on demand if every code deployment requires two weeks to set up our test environments and data sets, and another…](https://sms4smile.com/quotes/gene-kim/we-cannot-achieve-deployments-on-demand-if-every-code-deployment/) [Gene Kim](https://sms4smile.com/quotes/author/gene-kim/) > [“The key thing we should care about is not the form, but the outcomes: deployments should be low-risk, push-button events we can perform on…](https://sms4smile.com/quotes/gene-kim/the-key-thing-we-should-care-about-is-not-the-form-but-the-outcomes/) [Gene Kim](https://sms4smile.com/quotes/author/gene-kim/) > [“We cannot achieve deployments on-demand if we always have to wait weeks or months for production or test environments. The countermeasure is to create…](https://sms4smile.com/quotes/gene-kim/we-cannot-achieve-deployments-on-demand-if-we-always-have-to-wait/) [Gene Kim](https://sms4smile.com/quotes/author/gene-kim/) > [“Connect with positive people who will stand in faith with you and lift you up in prayer. Study the Word of God and put…](https://sms4smile.com/quotes/jocelyn-green/connect-with-positive-people-who-will-stand-in-faith-with-you-and/) [Jocelyn Green](https://sms4smile.com/quotes/author/jocelyn-green/) > [I've been to Afghanistan and Iraq a few times, and then I've done deployments elsewhere - with Special Forces, we go all over the…](https://sms4smile.com/quotes/tim-kennedy/i-ve-been-to-afghanistan-and-iraq-a-few-times-and-then-i-ve-done/) [Tim Kennedy](https://sms4smile.com/quotes/author/tim-kennedy/) > [It's taken a lot of presidents to get us where we are today, a lot of deployments, a lot of wars, a lot engagements.…](https://sms4smile.com/quotes/jon-huntsman-jr/it-s-taken-a-lot-of-presidents-to-get-us-where-we-are-today-a-lot-of/) [Jon Huntsman, Jr](https://sms4smile.com/quotes/author/jon-huntsman-jr/) > [“Thank God for men who manage to hold from afar, wipe tears away with tender words and dish out the life force that is…](https://sms4smile.com/quotes/donna-lynn-hope/thank-god-for-men-who-manage-to-hold-from-afar-wipe-tears-away-with/) [Donna Lynn Hope](https://sms4smile.com/quotes/author/donna-lynn-hope/) > [Deployments are nothing compared to sharing our whole lives together.](https://sms4smile.com/quotes/anonymous/deployments-are-nothing-compared-to-sharing-our-whole-lives-together/) [Anonymous](https://sms4smile.com/quotes/author/anonymous/) > [Productivity is most important by engineering management rules, but enjoyment is most important for engineers. One stems from the other.](https://sms4smile.com/quotes/rob-pike/productivity-is-most-important-by-engineering-management-rules-but/) [Rob Pike](https://sms4smile.com/quotes/author/rob-pike/) > [Everyone told me you can't build a major tech company in Canada. There just aren't enough investors or engineers or top-level managers. Each day,…](https://sms4smile.com/quotes/ryan-holmes/everyone-told-me-you-can-t-build-a-major-tech-company-in-canada-there/) [Ryan Holmes](https://sms4smile.com/quotes/author/ryan-holmes/) > [It is a great profession. There is the fascination of watching a figment of the imagination emerge through the aid of science to a…](https://sms4smile.com/quotes/herbert-hoover/it-is-a-great-profession-there-is-the-fascination-of-watching-a/) [Herbert Hoover](https://sms4smile.com/quotes/author/herbert-hoover/) > [There is no demand for women engineers, as such, as there are for women doctors; but there's always a demand for anyone who can…](https://sms4smile.com/quotes/edith-clarke/there-is-no-demand-for-women-engineers-as-such-as-there-are-for-women/) Edith Clarke > [Design is all about relationships. Unfortunately, many designers don’t fully appreciate this. Some of the best design work I’ve ever done was drinking coffee…](https://sms4smile.com/quotes/daniel-burka/design-is-all-about-relationships-unfortunately-many-designers-don-t/) Daniel Burka > [I had always assumed that the right way to do it was to these engineers, put them in offices by themselves with doors that…](https://sms4smile.com/quotes/eric-schmidt/i-had-always-assumed-that-the-right-way-to-do-it-was-to-these/) [Eric Schmidt](https://sms4smile.com/quotes/author/eric-schmidt/) ## More by Gene Kim > [“for those organizations that provided a stock ticker symbol, we found that high performers had 50% higher market capitalization growth over three years. They…](https://sms4smile.com/quotes/gene-kim/for-those-organizations-that-provided-a-stock-ticker-symbol-we-found/) [Gene Kim](https://sms4smile.com/quotes/author/gene-kim/) > [“A critical part of the Second Way is making wait times visible, so you know when your work spends days sitting in someone’s queue—or…](https://sms4smile.com/quotes/gene-kim/a-critical-part-of-the-second-way-is-making-wait-times-visible-so-you/) [Gene Kim](https://sms4smile.com/quotes/author/gene-kim/) > [“when something does go wrong, we conduct blameless post-mortems, not to punish anyone, but to better understand what caused the accident and how to…](https://sms4smile.com/quotes/gene-kim/when-something-does-go-wrong-we-conduct-blameless-post-mortems-not-to/) [Gene Kim](https://sms4smile.com/quotes/author/gene-kim/) > [“Bill Baker, a distinguished engineer at Microsoft, quipped that we used to treat servers like pets: “You name them and when they get sick,…](https://sms4smile.com/quotes/gene-kim/bill-baker-a-distinguished-engineer-at-microsoft-quipped-that-we-used/) [Gene Kim](https://sms4smile.com/quotes/author/gene-kim/) > [“To even get feedback from our integration process would require twenty-four to thirty-six hours.”](https://sms4smile.com/quotes/gene-kim/to-even-get-feedback-from-our-integration-process-would-require/) [Gene Kim](https://sms4smile.com/quotes/author/gene-kim/) > [“work can bounce between teams endlessly due to incomplete information, or work can be passed onto downstream work centers with problems that remain completely…](https://sms4smile.com/quotes/gene-kim/work-can-bounce-between-teams-endlessly-due-to-incomplete-information/) [Gene Kim](https://sms4smile.com/quotes/author/gene-kim/) > [“practicing five minutes daily is better than practicing once a week for three hours. And if you want to create a genuine culture of…](https://sms4smile.com/quotes/gene-kim/practicing-five-minutes-daily-is-better-than-practicing-once-a-week/) [Gene Kim](https://sms4smile.com/quotes/author/gene-kim/) > [“habits are what enable mastery.”](https://sms4smile.com/quotes/gene-kim/habits-are-what-enable-mastery/) [Gene Kim](https://sms4smile.com/quotes/author/gene-kim/) > [“20% on detailed planning (Their poor throughput and high lead times were misattributed to faulty estimation, and so, hoping to get a better answer,…](https://sms4smile.com/quotes/gene-kim/20-on-detailed-planning-their-poor-throughput-and-high-lead-times/) [Gene Kim](https://sms4smile.com/quotes/author/gene-kim/) > [“Features are always a gamble. If you’re lucky, ten percent will get the desired benefits.”](https://sms4smile.com/quotes/gene-kim/features-are-always-a-gamble-if-you-re-lucky-ten-percent-will-get-the/) [Gene Kim](https://sms4smile.com/quotes/author/gene-kim/) > [“I listen to Wes and Patty brainstorm ideas to reduce yet another dependency on Brent when something starts to bother me. Erik called WIP,…](https://sms4smile.com/quotes/gene-kim/i-listen-to-wes-and-patty-brainstorm-ideas-to-reduce-yet-another/) [Gene Kim](https://sms4smile.com/quotes/author/gene-kim/) > [The status quo (of development) pre-ordains failure from the very beginning.](https://sms4smile.com/quotes/gene-kim/the-status-quo-of-development-pre-ordains-failure-from-the-very/) [Gene Kim](https://sms4smile.com/quotes/author/gene-kim/) > [“high performers were twice as likely to exceed profitability, market share, and productivity goals. And,”](https://sms4smile.com/quotes/gene-kim/high-performers-were-twice-as-likely-to-exceed-profitability-market/) [Gene Kim](https://sms4smile.com/quotes/author/gene-kim/) > [“we value improvement of our daily work more than daily work itself.”](https://sms4smile.com/quotes/gene-kim/we-value-improvement-of-our-daily-work-more-than-daily-work-itself/) [Gene Kim](https://sms4smile.com/quotes/author/gene-kim/) > [“Alert fatigue is the single biggest problem we have right now…We need to be more intelligent about our alerts or we’ll all go insane.”](https://sms4smile.com/quotes/gene-kim/alert-fatigue-is-the-single-biggest-problem-we-have-right-now-we-need/) [Gene Kim](https://sms4smile.com/quotes/author/gene-kim/) [Explore all 175 Gene Kim quotes ](https://sms4smile.com/quotes/author/gene-kim/) ## More Deployments quotes > [Deployments are nothing compared to sharing our whole lives together.](https://sms4smile.com/quotes/anonymous/deployments-are-nothing-compared-to-sharing-our-whole-lives-together/) [Anonymous](https://sms4smile.com/quotes/author/anonymous/) > [“Thank God for men who manage to hold from afar, wipe tears away with tender words and dish out the life force that is…](https://sms4smile.com/quotes/donna-lynn-hope/thank-god-for-men-who-manage-to-hold-from-afar-wipe-tears-away-with/) [Donna Lynn Hope](https://sms4smile.com/quotes/author/donna-lynn-hope/) > [“We cannot achieve deployments on-demand if we always have to wait weeks or months for production or test environments. The countermeasure is to create…](https://sms4smile.com/quotes/gene-kim/we-cannot-achieve-deployments-on-demand-if-we-always-have-to-wait/) [Gene Kim](https://sms4smile.com/quotes/author/gene-kim/) > [“The key thing we should care about is not the form, but the outcomes: deployments should be low-risk, push-button events we can perform on…](https://sms4smile.com/quotes/gene-kim/the-key-thing-we-should-care-about-is-not-the-form-but-the-outcomes/) [Gene Kim](https://sms4smile.com/quotes/author/gene-kim/) > [It's taken a lot of presidents to get us where we are today, a lot of deployments, a lot of wars, a lot engagements.…](https://sms4smile.com/quotes/jon-huntsman-jr/it-s-taken-a-lot-of-presidents-to-get-us-where-we-are-today-a-lot-of/) [Jon Huntsman, Jr](https://sms4smile.com/quotes/author/jon-huntsman-jr/) > [“We cannot achieve deployments on demand if every code deployment requires two weeks to set up our test environments and data sets, and another…](https://sms4smile.com/quotes/gene-kim/we-cannot-achieve-deployments-on-demand-if-every-code-deployment/) [Gene Kim](https://sms4smile.com/quotes/author/gene-kim/) > [I've been to Afghanistan and Iraq a few times, and then I've done deployments elsewhere - with Special Forces, we go all over the…](https://sms4smile.com/quotes/tim-kennedy/i-ve-been-to-afghanistan-and-iraq-a-few-times-and-then-i-ve-done/) [Tim Kennedy](https://sms4smile.com/quotes/author/tim-kennedy/) > [“Connect with positive people who will stand in faith with you and lift you up in prayer. Study the Word of God and put…](https://sms4smile.com/quotes/jocelyn-green/connect-with-positive-people-who-will-stand-in-faith-with-you-and/) [Jocelyn Green](https://sms4smile.com/quotes/author/jocelyn-green/) Browse all 9 Deployments quotes ```json { "@context": "https://schema.org", "@graph": [ { "@type": "Quotation", "text": "“One of the most significant things they did to help change the outcomes of deployments was to have all Facebook engineers, engineering managers, and architects rotate through on-call duty for the services they built. 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