--- title: "Meaning & Key Takeaway of: Many conflict-resolution professionals…" description: "\"“Many conflict-resolution professionals stress the value of curiosity, accompanied by active listening. Many conflicts can be avoided or de-escalated i..." image: "https://sms4smile.com/quotes/i/af2/eve-rickert-60317_communication_many-conflict-resolution-professionals-s_3113022.jpg" --- # Many conflict-resolution professionals stress the value of… ![“Many conflict-resolution professionals stress the value of curiosity, accompanied by active listening. Many conflicts can be avoided or de-escalated if the parties involved are willing to set aside their prejudgments—and the intense feelings connected to them—and ask a question. And then be…” quote by Eve Rickert](https://sms4smile.com/quotes/i/af2/eve-rickert-60317_communication_many-conflict-resolution-professionals-s_3113022.jpg) [Download](https://sms4smile.com/quotes/i/af2/eve-rickert-60317_communication_many-conflict-resolution-professionals-s_3113022.jpg) [Open image](https://sms4smile.com/quotes/i/af2/eve-rickert-60317_communication_many-conflict-resolution-professionals-s_3113022.jpg) > ““Many conflict-resolution professionals stress the value of curiosity, accompanied by active listening. Many conflicts can be avoided or de-escalated if the parties involved are willing to set aside their prejudgments—and the intense feelings connected to them—and ask a question. And then be curious about the actual answer. Not just any question, though. The question should be genuine and open-ended, a serious request for more information about another person's feelings, intentions or motivations. It should not be a choice between predefined alternatives, or an accusation followed by a demand for a response. It should be, as much as possible, unburdened from what you think will be the answer. That means being curious about what it really is.”” [Eve Rickert](https://sms4smile.com/quotes/author/eve-rickert/) ## About This Quote This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation. Curiosity and active listening help prevent or calm conflicts by encouraging genuine, open‑ended questions without judgment. **In simple terms:** Being curious and listening reduces conflict. Key Takeaway Ask open‑ended questions and listen fully. Themes communication conflict resolution empathy mindfulness Mood thoughtful calm Type advice instructional When to use this quote - team meetings - family disputes - customer service - mediations - negotiations Key Concepts active listening open‑ended questioning non‑judgmental stance Questions to Reflect On - How can you practice non‑judgmental listening? - What open‑ended question could you ask in a tense situation? A Different Perspective May be hard to stay truly non‑judgmental when emotions run high. ★ ★ ★ ★ ★ No ratings yet [Active Listening](https://sms4smile.com/quotes/about/active-listening-2/) [Ask A Question](https://sms4smile.com/quotes/about/ask-a-question/) [Communication](https://sms4smile.com/quotes/about/communication/) [Curiosity](https://sms4smile.com/quotes/about/curiosity/) [Curiosity Accompanied](https://sms4smile.com/quotes/about/curiosity-accompanied-5442016/) [Curious Actual](https://sms4smile.com/quotes/about/curious-actual-5442017/) [Curious Really](https://sms4smile.com/quotes/about/curious-really-2653985/) [Intense feelings](https://sms4smile.com/quotes/about/intense-feelings/) [Question Genuine](https://sms4smile.com/quotes/about/question-genuine-5442015/) [Truth Seeking](https://sms4smile.com/quotes/about/truth-seeking/) ## Related quotes > [I believe that one basic question, what we ought to do, period (the moral question), is a genuine one. There exists a true answer…](https://sms4smile.com/quotes/torbjorn-tannsjo/i-believe-that-one-basic-question-what-we-ought-to-do-period-the/) [Torbjorn Tannsjo](https://sms4smile.com/quotes/author/torbjorn-tannsjo/) > [My friends are all really nice about my fame, they're just curious really, they ask lots of questions.](https://sms4smile.com/quotes/emma-watson/my-friends-are-all-really-nice-about-my-fame-they-re-just-curious/) [Emma Watson](https://sms4smile.com/quotes/author/emma-watson/) > [People are whupped. I'm whupped. My wife is whupped. Unless it's your job to be curious, who really has the time to sit and…](https://sms4smile.com/quotes/barack-obama/people-are-whupped-i-m-whupped-my-wife-is-whupped-unless-it-s-your/) [Barack Obama](https://sms4smile.com/quotes/author/barack-obama/) > [Anything that I'm naturally curious about, I get really into. Maybe it's O.C.D. 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Young](https://sms4smile.com/quotes/author/susan-c-young/) > [“He was practicing active listening.”](https://sms4smile.com/quotes/charlie-jane-anders/he-was-practicing-active-listening/) [Charlie Jane Anders](https://sms4smile.com/quotes/author/charlie-jane-anders/) > [“Active listening involves both demonstration and perception.”](https://sms4smile.com/quotes/james-pyle/active-listening-involves-both-demonstration-and-perception/) [James Pyle](https://sms4smile.com/quotes/author/james-pyle/) > [Slouching or leaning back may send the wrong signals. When you sit down for a formal interview, lean forward to show interest and active…](https://sms4smile.com/quotes/kathryn-minshew/slouching-or-leaning-back-may-send-the-wrong-signals-when-you-sit/) [Kathryn Minshew](https://sms4smile.com/quotes/author/kathryn-minshew/) > [“Active Listening. Practice this skill. You enhance communication; this confirms that the message another conveys is well received and thoroughly understood. You get it!”](https://sms4smile.com/quotes/susan-c-young/active-listening-practice-this-skill-you-enhance-communication-this/) [Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/) > [“Okay, here’s a cheat I learned in a leadership seminar. It’s called active listening. Someone says something, a complaint, or a criticism, or they’re…](https://sms4smile.com/quotes/wildbow/okay-here-s-a-cheat-i-learned-in-a-leadership-seminar-it-s-called/) [wildbow](https://sms4smile.com/quotes/author/wildbow/) ## More by Eve Rickert > [“In monogamy, a romantic partner and a sexual partner are, almost by definition, the same person. Emotional intimacy and physical intimacy are so tightly…](https://sms4smile.com/quotes/eve-rickert/in-monogamy-a-romantic-partner-and-a-sexual-partner-are-almost-by/) [Eve Rickert](https://sms4smile.com/quotes/author/eve-rickert/) > [“safety and security come from knowing that your partner loves, trusts and values you.”](https://sms4smile.com/quotes/eve-rickert/safety-and-security-come-from-knowing-that-your-partner-loves-trusts/) [Eve Rickert](https://sms4smile.com/quotes/author/eve-rickert/) > [“love itself is malleable and ever-changing. Its intensity and nature varies, and this influences its flow, its mutable forms. Monogamy tells us that successful,…](https://sms4smile.com/quotes/eve-rickert/love-itself-is-malleable-and-ever-changing-its-intensity-and-nature/) [Eve Rickert](https://sms4smile.com/quotes/author/eve-rickert/) > [“We tend to think of secondary relationships as "new" relationships, without giving thought to the fact that they might endure for years. 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