--- title: "Meaning & Key Takeaway of: We are very committed to listening to our…" description: "\"We are very committed to listening to our customers' feedback and making changes to deliver happiness to our users.\" — Eric Yuan" image: "https://sms4smile.com/quotes/i/c89/eric-yuan-7703_communication_we-are-very-committed-to-listening-to-ou_2915925.jpg" --- # We are very committed to listening to our customers'… ![“We are very committed to listening to our customers' feedback and making changes to deliver happiness to our users.” quote by Eric Yuan](https://sms4smile.com/quotes/i/c89/eric-yuan-7703_communication_we-are-very-committed-to-listening-to-ou_2915925.jpg) [Download](https://sms4smile.com/quotes/i/c89/eric-yuan-7703_communication_we-are-very-committed-to-listening-to-ou_2915925.jpg) [Open image](https://sms4smile.com/quotes/i/c89/eric-yuan-7703_communication_we-are-very-committed-to-listening-to-ou_2915925.jpg) > “We are very committed to listening to our customers' feedback and making changes to deliver happiness to our users.” [Eric Yuan](https://sms4smile.com/quotes/author/eric-yuan/) ## About This Quote This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation. The company prioritizes customer feedback to improve user happiness. **In simple terms:** They focus on listening to users and enhancing satisfaction. Key Takeaway Implement feedback loops for continuous improvement. Themes customer focus innovation happiness Mood optimistic professional Type corporate strategic When to use this quote - surveys - beta testing - support forums Key Concepts product design service excellence Questions to Reflect On - How do you prioritize which feedback to act on? A Different Perspective Feedback can be contradictory. ★ ★ ★ ★ ★ No ratings yet [Communication](https://sms4smile.com/quotes/about/communication/) [Customer](https://sms4smile.com/quotes/about/customer/) [Happiness](https://sms4smile.com/quotes/about/happiness/) [Making change](https://sms4smile.com/quotes/about/making-change/) ## Related quotes > [You have to keep working hard to deliver happiness to customers and you have to control your own destiny.](https://sms4smile.com/quotes/eric-yuan/you-have-to-keep-working-hard-to-deliver-happiness-to-customers-and/) [Eric Yuan](https://sms4smile.com/quotes/author/eric-yuan/) > [Only recently have people begun to recognise that working with suppliers is just as important as listening to customers.](https://sms4smile.com/quotes/barry-nalebuff/only-recently-have-people-begun-to-recognise-that-working-with/) Barry Nalebuff > [By asking the question 'Am I happy?,' and via the answer setting out what I mean by happiness, there is a political route that…](https://sms4smile.com/quotes/alastair-campbell/by-asking-the-question-am-i-happy-and-via-the-answer-setting-out-what/) [Alastair Campbell](https://sms4smile.com/quotes/author/alastair-campbell/) > [“The role of the CEO is to enable people to excel, help them discover their own wisdom, engage themselves entirely in their work, and…](https://sms4smile.com/quotes/vineet-nayar/the-role-of-the-ceo-is-to-enable-people-to-excel-help-them-discover/) Vineet Nayar > [“forward-looking accountability.”2 Accountability that is backward-looking (often the kind in trials or lawsuits) tries to find a scapegoat, to blame and shame an individual…](https://sms4smile.com/quotes/sidney-dekker/forward-looking-accountability-2-accountability-that-is-backward/) [Sidney Dekker](https://sms4smile.com/quotes/author/sidney-dekker/) > [When we think about Islamic feminism, it is not just about women's rights. It's about a more progressive and tolerant expression of Islam in…](https://sms4smile.com/quotes/asra-nomani/when-we-think-about-islamic-feminism-it-is-not-just-about-women-s/) [Asra Nomani](https://sms4smile.com/quotes/author/asra-nomani/) > [We always make so many excuses for ourselves - 'I'm so busy, I'm so tired, I don't want to do it.' You know? 'I'm…](https://sms4smile.com/quotes/cameron-boyce/we-always-make-so-many-excuses-for-ourselves-i-m-so-busy-i-m-so-tired/) [Cameron Boyce](https://sms4smile.com/quotes/author/cameron-boyce/) > [When I'm painting, I'm not aware of what I'm doing. 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It is just as important to establish groups of followers who are seeking change as it is to foster leaders who will be…](https://sms4smile.com/quotes/kerry-m-olitzky/5-it-is-just-as-important-to-establish-groups-of-followers-who-are/) [Kerry M. Olitzky](https://sms4smile.com/quotes/author/kerry-m-olitzky/) > [If you believe in making change from the bottom up, if you believe the measure of change is how many people's lives are better,…](https://sms4smile.com/quotes/william-j-clinton/if-you-believe-in-making-change-from-the-bottom-up-if-you-believe-the/) [William J. Clinton](https://sms4smile.com/quotes/author/william-j-clinton/) > [Making changes isn't about stopping the problem, it's about starting the solution.](https://sms4smile.com/quotes/bill-crawford/making-changes-isn-t-about-stopping-the-problem-it-s-about-starting/) [Bill Crawford](https://sms4smile.com/quotes/author/bill-crawford/) ## More by Eric Yuan > [The reason why Silicon Valley is a worldwide innovation center is because it is a open culture that embraces diversity. You see people from…](https://sms4smile.com/quotes/eric-yuan/the-reason-why-silicon-valley-is-a-worldwide-innovation-center-is/) [Eric Yuan](https://sms4smile.com/quotes/author/eric-yuan/) > [Once you have a culture problem, it's very hard to fix.](https://sms4smile.com/quotes/eric-yuan/once-you-have-a-culture-problem-it-s-very-hard-to-fix/) [Eric Yuan](https://sms4smile.com/quotes/author/eric-yuan/) > [We do all we can to proactively think about employees, how to care about them.](https://sms4smile.com/quotes/eric-yuan/we-do-all-we-can-to-proactively-think-about-employees-how-to-care/) [Eric Yuan](https://sms4smile.com/quotes/author/eric-yuan/) > [We expect our employees to care about the community, the company, their teammates, customers, and themselves.](https://sms4smile.com/quotes/eric-yuan/we-expect-our-employees-to-care-about-the-community-the-company-their/) [Eric Yuan](https://sms4smile.com/quotes/author/eric-yuan/) > [When you hire someone, you are investing in them.](https://sms4smile.com/quotes/eric-yuan/when-you-hire-someone-you-are-investing-in-them/) [Eric Yuan](https://sms4smile.com/quotes/author/eric-yuan/) > [I never thought that overnight the whole world would be using Zoom. Unfortunately, we did not prepare well, mentally and strategy-wise.](https://sms4smile.com/quotes/eric-yuan/i-never-thought-that-overnight-the-whole-world-would-be-using-zoom/) [Eric Yuan](https://sms4smile.com/quotes/author/eric-yuan/) > [You have to keep working hard to deliver happiness to customers and you have to control your own destiny.](https://sms4smile.com/quotes/eric-yuan/you-have-to-keep-working-hard-to-deliver-happiness-to-customers-and/) [Eric Yuan](https://sms4smile.com/quotes/author/eric-yuan/) > [We don't spend a lot of money to sell the product.](https://sms4smile.com/quotes/eric-yuan/we-don-t-spend-a-lot-of-money-to-sell-the-product/) [Eric Yuan](https://sms4smile.com/quotes/author/eric-yuan/) > [Security and safety are very important for us.](https://sms4smile.com/quotes/eric-yuan/security-and-safety-are-very-important-for-us/) [Eric Yuan](https://sms4smile.com/quotes/author/eric-yuan/) > [If your employees are not happy, nothing else at your company will go well.](https://sms4smile.com/quotes/eric-yuan/if-your-employees-are-not-happy-nothing-else-at-your-company-will-go/) [Eric Yuan](https://sms4smile.com/quotes/author/eric-yuan/) > [Some students just don't like online class.](https://sms4smile.com/quotes/eric-yuan/some-students-just-don-t-like-online-class/) [Eric Yuan](https://sms4smile.com/quotes/author/eric-yuan/) > [I want to make sure I do the right thing for society.](https://sms4smile.com/quotes/eric-yuan/i-want-to-make-sure-i-do-the-right-thing-for-society/) [Eric Yuan](https://sms4smile.com/quotes/author/eric-yuan/) > [When I do something, I want to win. If I lose, I feel bad.](https://sms4smile.com/quotes/eric-yuan/when-i-do-something-i-want-to-win-if-i-lose-i-feel-bad/) [Eric Yuan](https://sms4smile.com/quotes/author/eric-yuan/) > [My beloved father passed away just two months after I told him I was going to start a company. Whenever I make progress in…](https://sms4smile.com/quotes/eric-yuan/my-beloved-father-passed-away-just-two-months-after-i-told-him-i-was/) [Eric Yuan](https://sms4smile.com/quotes/author/eric-yuan/) > [My biggest worry is that sometimes you know the problem, but you don't do anything about it until it gets too big to be…](https://sms4smile.com/quotes/eric-yuan/my-biggest-worry-is-that-sometimes-you-know-the-problem-but-you-don-t/) [Eric Yuan](https://sms4smile.com/quotes/author/eric-yuan/) [Explore all 88 Eric Yuan quotes ](https://sms4smile.com/quotes/author/eric-yuan/) ## More Communication quotes > [Some people still believe you should just fall in line with what's going on - and that's scary. It makes a mockery of freedom…](https://sms4smile.com/quotes/emily-robison/some-people-still-believe-you-should-just-fall-in-line-with-what-s/) [Emily Robison](https://sms4smile.com/quotes/author/emily-robison/) > [The problem posed by indirect speech acts is the problem of how it is possible for the speaker to say one thing and mean…](https://sms4smile.com/quotes/john-searle/the-problem-posed-by-indirect-speech-acts-is-the-problem-of-how-it-is/) [John Searle](https://sms4smile.com/quotes/author/john-searle/) > [We should have a conversation when we hang up.](https://sms4smile.com/quotes/benedict-cumberbatch/we-should-have-a-conversation-when-we-hang-up/) [Benedict Cumberbatch](https://sms4smile.com/quotes/author/benedict-cumberbatch/) > [Sing like no one's listening, love like you've never been hurt, dance like nobody's watching, and live like its heaven on earth.](https://sms4smile.com/quotes/mark-twain/sing-like-no-one-s-listening-love-like-you-ve-never-been-hurt-dance/) [Mark Twain](https://sms4smile.com/quotes/author/mark-twain/) > [A poet is wounded into speech, and he examines these wounds, meticulously, to discover how to heal them. The bad poet harangues at the…](https://sms4smile.com/quotes/samuel-r-delany/a-poet-is-wounded-into-speech-and-he-examines-these-wounds/) [Samuel R. Delany](https://sms4smile.com/quotes/author/samuel-r-delany/) > [“To engage in dialogue is to serve others via whatever is real inside you; to engage in debate is to ultimately serve the illusions…](https://sms4smile.com/quotes/oli-anderson/to-engage-in-dialogue-is-to-serve-others-via-whatever-is-real-inside/) [Oli Anderson](https://sms4smile.com/quotes/author/oli-anderson/) > [What it comes down to for me is this: Will the technologies of communication in our culture, serve to enlighten us and help us…](https://sms4smile.com/quotes/roger-waters/what-it-comes-down-to-for-me-is-this-will-the-technologies-of/) [Roger Waters](https://sms4smile.com/quotes/author/roger-waters/) > [In dialogue, there is opposition, yes, but no head-on collision. Smashing heads does not open minds.](https://sms4smile.com/quotes/deborah-tannen/in-dialogue-there-is-opposition-yes-but-no-head-on-collision-smashing/) [Deborah Tannen](https://sms4smile.com/quotes/author/deborah-tannen/) > [A dialogue is very important. It is a form of communication in which question and answer continue till a question is left without an…](https://sms4smile.com/quotes/jiddu-krishnamurti/a-dialogue-is-very-important-it-is-a-form-of-communication-in-which/) [Jiddu Krishnamurti](https://sms4smile.com/quotes/author/jiddu-krishnamurti/) > [I get afraid of the dark if I'm in a great deal of dark, and I have to move around inside of that fear...…](https://sms4smile.com/quotes/emil-ferris/i-get-afraid-of-the-dark-if-i-m-in-a-great-deal-of-dark-and-i-have-to/) [Emil Ferris](https://sms4smile.com/quotes/author/emil-ferris/) > [I've been in a serious conversation with one of my children, and a fan has come up. I've been in a public bathroom and…](https://sms4smile.com/quotes/helen-reddy/i-ve-been-in-a-serious-conversation-with-one-of-my-children-and-a-fan/) [Helen Reddy](https://sms4smile.com/quotes/author/helen-reddy/) > [Life as we know it is fundamentally unsatisfying. I think most folks feel this to be true. They know that a life of aimless…](https://sms4smile.com/quotes/michael-yates/life-as-we-know-it-is-fundamentally-unsatisfying-i-think-most-folks/) [Michael Yates](https://sms4smile.com/quotes/author/michael-yates/) > [Disability, in general, hasn't been included in the conversation about inclusivity.](https://sms4smile.com/quotes/jason-winston-george/disability-in-general-hasn-t-been-included-in-the-conversation-about/) [Jason Winston George](https://sms4smile.com/quotes/author/jason-winston-george/) > [“Women will be at least 50 percent of the communications community workforce … from executive suite to interns. Why? The “integrated” agency will be…](https://sms4smile.com/quotes/yoram-wind/women-will-be-at-least-50-percent-of-the-communications-community/) Yoram Wind > [There are certain things you must not say in spite of the fact that supposedly democracy means free speech. No. You are not allowed…](https://sms4smile.com/quotes/chris-eubank-sr/there-are-certain-things-you-must-not-say-in-spite-of-the-fact-that/) [Chris Eubank Sr](https://sms4smile.com/quotes/author/chris-eubank-sr/) [Browse all 21,506 Communication quotes ](https://sms4smile.com/quotes/about/communication/) ```json { "@context": "https://schema.org", "@graph": [ { "@type": "Quotation", "text": "We are very committed to listening to our customers' feedback and making changes to deliver happiness to our users.", "creator": { "@type": "Person", "name": "Eric Yuan" }, "isPartOf": { "@id": "https://sms4smile.com/quotes/#website" }, "url": "https://sms4smile.com/quotes/eric-yuan/we-are-very-committed-to-listening-to-our-customers-feedback-and/", "about": { "@type": "Thing", "name": "Communication" }, "@id": "https://sms4smile.com/quotes/eric-yuan/we-are-very-committed-to-listening-to-our-customers-feedback-and/#quotation", "image": { "@type": "ImageObject", "@id": "https://sms4smile.com/quotes/i/c89/eric-yuan-7703_communication_we-are-very-committed-to-listening-to-ou_2915925.jpg", "contentUrl": "https://sms4smile.com/quotes/i/c89/eric-yuan-7703_communication_we-are-very-committed-to-listening-to-ou_2915925.jpg", "url": "https://sms4smile.com/quotes/i/c89/eric-yuan-7703_communication_we-are-very-committed-to-listening-to-ou_2915925.jpg", "width": 1080, "height": 1080, "caption": "“We are very committed to listening to our customers' feedback and making changes to deliver happiness to our…” — Eric Yuan", "creditText": "SMS4Smile Quotes", "creator": { "@id": "https://sms4smile.com/quotes/#organization" } } }, { "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://sms4smile.com/" }, { "@type": "ListItem", "position": 2, "name": "Quotes", "item": "https://sms4smile.com/quotes/" }, { "@type": "ListItem", "position": 3, "name": "Eric Yuan", "item": "https://sms4smile.com/quotes/author/eric-yuan/" }, { "@type": "ListItem", "position": 4, "name": "We are very committed to listening...", "item": "https://sms4smile.com/quotes/eric-yuan/we-are-very-committed-to-listening-to-our-customers-feedback-and/" } ], "@id": "https://sms4smile.com/quotes/eric-yuan/we-are-very-committed-to-listening-to-our-customers-feedback-and/#breadcrumb" }, { "@type": "WebSite", "@id": "https://sms4smile.com/quotes/#website", "name": "SMS4Smile Quotes", "url": "https://sms4smile.com/quotes/", "publisher": { "@id": "https://sms4smile.com/quotes/#organization" } }, { "@type": "Organization", "@id": "https://sms4smile.com/quotes/#organization", "name": "SMS4Smile Quotes", "url": "https://sms4smile.com/quotes/", "logo": { "@type": "ImageObject", "url": "https://sms4smile.com/quotes/wp-content/themes/sq/assets/icons/icon-512.png", "width": 512, "height": 512 } } ] } ```