--- title: "Meaning & Key Takeaway of: The way you build trust with your team is…" description: "\"The way you build trust with your team is around super-clear communication in that instant when they say, 'I will be sad if you don't do X.' You have t..." image: "https://sms4smile.com/quotes/i/9ae/dick-costolo-14378_around_the-way-you-build-trust-with-your-team-i_755273.png" --- # The way you build trust with your team is around… ![“The way you build trust with your team is around super-clear communication in that instant when they say, 'I will be sad if you don't do X.' You have to say, 'We're not going to do X, and here's why, and believe me, you'll be much sadder later if I let you go do it and you spend a bunch of time on…” quote by Dick Costolo](https://sms4smile.com/quotes/i/9ae/dick-costolo-14378_around_the-way-you-build-trust-with-your-team-i_755273.png) [Download](https://sms4smile.com/quotes/i/9ae/dick-costolo-14378_around_the-way-you-build-trust-with-your-team-i_755273.png) [Open image](https://sms4smile.com/quotes/i/9ae/dick-costolo-14378_around_the-way-you-build-trust-with-your-team-i_755273.png) > “The way you build trust with your team is around super-clear communication in that instant when they say, 'I will be sad if you don't do X.' You have to say, 'We're not going to do X, and here's why, and believe me, you'll be much sadder later if I let you go do it and you spend a bunch of time on it and nothing ever happens.'” [Dick Costolo](https://sms4smile.com/quotes/author/dick-costolo/) ## About This Quote This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation. Trust is built through transparent, honest communication that sets realistic expectations and avoids wasted effort. **In simple terms:** Trust needs clear, honest talk about what will and won't happen. Key Takeaway Communicate clearly and set realistic expectations. Themes trust communication leadership Mood pragmatic direct Type leadership business When to use this quote - team meetings - project planning - performance reviews Key Concepts management theory psychology Questions to Reflect On - How can you balance honesty with morale? - When should you say no to a request? A Different Perspective Over‑communication can cause anxiety or micromanagement. ★ ★ ★ ★ ★ No ratings yet [Build Trust](https://sms4smile.com/quotes/about/build-trust/) [Clear communication](https://sms4smile.com/quotes/about/clear-communication/) [Communication](https://sms4smile.com/quotes/about/communication/) [Nothing](https://sms4smile.com/quotes/about/nothing/) [Sad](https://sms4smile.com/quotes/about/sad/) [Team](https://sms4smile.com/quotes/about/team/) [Teamwork](https://sms4smile.com/quotes/about/teamwork/) [Time](https://sms4smile.com/quotes/about/time/) [Trust](https://sms4smile.com/quotes/about/trust/) ## Related quotes > [You have to build trust among team members so that people feel free to admit what they don't know, make mistakes, ask for help…](https://sms4smile.com/quotes/patrick-lencioni/you-have-to-build-trust-among-team-members-so-that-people-feel-free/) [Patrick Lencioni](https://sms4smile.com/quotes/author/patrick-lencioni/) > [The way you build trust with your people is by being forthright and clear with them from day one. You may think people are…](https://sms4smile.com/quotes/dick-costolo/the-way-you-build-trust-with-your-people-is-by-being-forthright-and/) [Dick Costolo](https://sms4smile.com/quotes/author/dick-costolo/) > [I'm a control freak except that I'm a good team player. So I obsess about the details of things but I also trust the…](https://sms4smile.com/quotes/seth-green/i-m-a-control-freak-except-that-i-m-a-good-team-player-so-i-obsess/) [Seth Green](https://sms4smile.com/quotes/author/seth-green/) > [You create a big-club mentality with the trust of the players, the trust that the team will get results, and then, when results are…](https://sms4smile.com/quotes/manuel-pellegrini/you-create-a-big-club-mentality-with-the-trust-of-the-players-the/) [Manuel Pellegrini](https://sms4smile.com/quotes/author/manuel-pellegrini/) > [Sometimes the hardest thing to do is to trust your team. It's a lesson I've had to relearn quite a few times.](https://sms4smile.com/quotes/robert-kiyosaki/sometimes-the-hardest-thing-to-do-is-to-trust-your-team-it-s-a-lesson/) [Robert Kiyosaki](https://sms4smile.com/quotes/author/robert-kiyosaki/) > [Like a good marriage, trust on a team is never complete; it must be maintained over time.](https://sms4smile.com/quotes/patrick-lencioni/like-a-good-marriage-trust-on-a-team-is-never-complete-it-must-be/) [Patrick Lencioni](https://sms4smile.com/quotes/author/patrick-lencioni/) > [I trust my team-mates.](https://sms4smile.com/quotes/raphael-varane/i-trust-my-team-mates/) [Raphael Varane](https://sms4smile.com/quotes/author/raphael-varane/) > [Building trust on a team requires shared experiences over time.](https://sms4smile.com/quotes/anonymous/building-trust-on-a-team-requires-shared-experiences-over-time/) [Anonymous](https://sms4smile.com/quotes/author/anonymous/) > [“As a leader, it's important to trust your team. When they feel that trust from you, they'll give it back.”](https://sms4smile.com/quotes/hendrith-vanlon-smith-jr-ceo-of-mayflower-plymouth/as-a-leader-it-s-important-to-trust-your-team-when-they-feel-that/) [Hendrith Vanlon Smith Jr, CEO of Mayflower-Plymouth](https://sms4smile.com/quotes/author/hendrith-vanlon-smith-jr-ceo-of-mayflower-plymouth/) > [One of Rent the Runway's core values is 'Trust in Everyone's Best of Intentions.' We trust our team.](https://sms4smile.com/quotes/jennifer-hyman/one-of-rent-the-runway-s-core-values-is-trust-in-everyone-s-best-of/) [Jennifer Hyman](https://sms4smile.com/quotes/author/jennifer-hyman/) > [Some people get on better with some than others but what is absolutely crucial is that everyone knows their roles and responsibilities and trust…](https://sms4smile.com/quotes/andrew-strauss/some-people-get-on-better-with-some-than-others-but-what-is/) [Andrew Strauss](https://sms4smile.com/quotes/author/andrew-strauss/) > [You've just got to believe in and trust everyone in your team, and no doubt they will, too.](https://sms4smile.com/quotes/ashleigh-barty/you-ve-just-got-to-believe-in-and-trust-everyone-in-your-team-and-no/) [Ashleigh Barty](https://sms4smile.com/quotes/author/ashleigh-barty/) > [You have to be patient: trust the team, that they can deliver a good job.](https://sms4smile.com/quotes/max-verstappen/you-have-to-be-patient-trust-the-team-that-they-can-deliver-a-good-job/) [Max Verstappen](https://sms4smile.com/quotes/author/max-verstappen/) > [Before you can trust your team to make decisions better than you would have, you need to build their capability to connect the dots.](https://sms4smile.com/quotes/chris-fussell/before-you-can-trust-your-team-to-make-decisions-better-than-you/) [Chris Fussell](https://sms4smile.com/quotes/author/chris-fussell/) > [I trust the team around me to guide my career in the right direction, I just do the fighting.](https://sms4smile.com/quotes/kell-brook/i-trust-the-team-around-me-to-guide-my-career-in-the-right-direction/) [Kell Brook](https://sms4smile.com/quotes/author/kell-brook/) ## More by Dick Costolo > [Not only can you not plan the impact you're going to have, you often won't recognize it when you're having it.](https://sms4smile.com/quotes/dick-costolo/not-only-can-you-not-plan-the-impact-you-re-going-to-have-you-often/) [Dick Costolo](https://sms4smile.com/quotes/author/dick-costolo/) > [We have a core value here at Twitter that says we want to defend and respect the user's voice. And that's important to us…](https://sms4smile.com/quotes/dick-costolo/we-have-a-core-value-here-at-twitter-that-says-we-want-to-defend-and/) [Dick Costolo](https://sms4smile.com/quotes/author/dick-costolo/) > [Twitter brings you closer. I mean, we see this over and over again from our users. It brings them closer to the action. It…](https://sms4smile.com/quotes/dick-costolo/twitter-brings-you-closer-i-mean-we-see-this-over-and-over-again-from/) [Dick Costolo](https://sms4smile.com/quotes/author/dick-costolo/) > [I think that content posted to Twitter is distributed to more platforms, services, sites, online and offline than any other services out there. Would…](https://sms4smile.com/quotes/dick-costolo/i-think-that-content-posted-to-twitter-is-distributed-to-more/) [Dick Costolo](https://sms4smile.com/quotes/author/dick-costolo/) > [I was in Shanghai recently, where Twitter is blocked, and yet there were ads and billboards across town with hashtags on them.](https://sms4smile.com/quotes/dick-costolo/i-was-in-shanghai-recently-where-twitter-is-blocked-and-yet-there/) [Dick Costolo](https://sms4smile.com/quotes/author/dick-costolo/) > [You can choose to listen to one end of the spectrum or the other on Twitter, just like you can on television. But hopefully…](https://sms4smile.com/quotes/dick-costolo/you-can-choose-to-listen-to-one-end-of-the-spectrum-or-the-other-on/) [Dick Costolo](https://sms4smile.com/quotes/author/dick-costolo/) > [Authenticity is absolutely the key to a great tweet.](https://sms4smile.com/quotes/dick-costolo/authenticity-is-absolutely-the-key-to-a-great-tweet/) [Dick Costolo](https://sms4smile.com/quotes/author/dick-costolo/) > [When youre doing what you love to do, you become resilient. You create a habit of taking chances on yourself. If you do whats…](https://sms4smile.com/quotes/dick-costolo/when-youre-doing-what-you-love-to-do-you-become-resilient-you-create/) [Dick Costolo](https://sms4smile.com/quotes/author/dick-costolo/) > [What is the thing that matters most to making progress right now?](https://sms4smile.com/quotes/dick-costolo/what-is-the-thing-that-matters-most-to-making-progress-right-now/) [Dick Costolo](https://sms4smile.com/quotes/author/dick-costolo/) > [The key is to just get on the bike, and the key to getting on the bike… is to stop thinking about ‘there are…](https://sms4smile.com/quotes/dick-costolo/the-key-is-to-just-get-on-the-bike-and-the-key-to-getting-on-the-bike/) [Dick Costolo](https://sms4smile.com/quotes/author/dick-costolo/) > [One of the things that amazes me about Twitter is the way it utterly eradicates artificial barriers to communication. 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When I'm with my employees, I'm there…](https://sms4smile.com/quotes/dick-costolo/one-of-the-things-that-i-think-i-do-well-as-a-ceo-is-that-i-m-present/) [Dick Costolo](https://sms4smile.com/quotes/author/dick-costolo/) > [When I was your age, we didn’t have the Internet in our pants. We didn’t even have the Internet not in our pants. That’s…](https://sms4smile.com/quotes/dick-costolo/when-i-was-your-age-we-didn-t-have-the-internet-in-our-pants-we-didn/) [Dick Costolo](https://sms4smile.com/quotes/author/dick-costolo/) [Explore all 47 Dick Costolo quotes ](https://sms4smile.com/quotes/author/dick-costolo/) ## More Around quotes > [I actually think acting is a form of self-hypnosis. You have to be hyper, hyper aware of what's going on around you. 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