--- title: "Meaning & Key Takeaway of: What you can't buy is the loyalty that…" description: "\"What you can't buy is the loyalty that comes through our dedicated crewmembers.\" — David Neeleman" image: "https://sms4smile.com/quotes/i/802/david-neeleman-13396_buy_what-you-can-t-buy-is-the-loyalty-that-c_2217134.png" --- # What you can't buy is the loyalty that comes through our… ![“What you can't buy is the loyalty that comes through our dedicated crewmembers.” quote by David Neeleman](https://sms4smile.com/quotes/i/802/david-neeleman-13396_buy_what-you-can-t-buy-is-the-loyalty-that-c_2217134.png) [Download](https://sms4smile.com/quotes/i/802/david-neeleman-13396_buy_what-you-can-t-buy-is-the-loyalty-that-c_2217134.png) [Open image](https://sms4smile.com/quotes/i/802/david-neeleman-13396_buy_what-you-can-t-buy-is-the-loyalty-that-c_2217134.png) > “What you can't buy is the loyalty that comes through our dedicated crewmembers.” [David Neeleman](https://sms4smile.com/quotes/author/david-neeleman/) ## About This Quote This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation. Loyalty stems from dedicated crew, not purchasable. **In simple terms:** Crew loyalty can't be bought. Key Takeaway Invest in crew dedication. Themes leadership loyalty teamwork Mood motivational pragmatic Type leadership inspirational When to use this quote - employee training - team building - customer service - brand loyalty Key Concepts human resources organizational culture Questions to Reflect On - How to nurture genuine crew loyalty? - What rewards truly motivate staff? A Different Perspective Financial incentives alone may not secure loyalty. ★ ★ ★ ★ ★ No ratings yet [Dedicated](https://sms4smile.com/quotes/about/dedicated/) [Loyalty](https://sms4smile.com/quotes/about/loyalty/) ## Related quotes > [There is always a reason to smile. There is always someone out there looking out for you. Loyalty comes in many forms.](https://sms4smile.com/quotes/anonymous/there-is-always-a-reason-to-smile-there-is-always-someone-out-there/) [Anonymous](https://sms4smile.com/quotes/author/anonymous/) > [For me, honesty is a huge thing, and loyalty, when it comes to relationships.](https://sms4smile.com/quotes/lauren-jauregui/for-me-honesty-is-a-huge-thing-and-loyalty-when-it-comes-to/) [Lauren Jauregui](https://sms4smile.com/quotes/author/lauren-jauregui/) > [Customer loyalty comes from consistent experience. They learn to count on you.](https://sms4smile.com/quotes/jimmy-john-liautaud/customer-loyalty-comes-from-consistent-experience-they-learn-to-count/) [Jimmy John Liautaud](https://sms4smile.com/quotes/author/jimmy-john-liautaud/) > [You can't buy the loyalty that ESPN has showed to me.](https://sms4smile.com/quotes/lee-corso/you-can-t-buy-the-loyalty-that-espn-has-showed-to-me/) [Lee Corso](https://sms4smile.com/quotes/author/lee-corso/) > [You cannot buy loyalty; you cannot buy the devotion of hearts, minds, and souls. You have to earn these things.](https://sms4smile.com/quotes/clarence-francis/you-cannot-buy-loyalty-you-cannot-buy-the-devotion-of-hearts-minds/) [Clarence Francis](https://sms4smile.com/quotes/author/clarence-francis/) > [If you had all the money in the world you still can never buy Loyalty its priceless](https://sms4smile.com/quotes/rich-homie-quan/if-you-had-all-the-money-in-the-world-you-still-can-never-buy-loyalty/) [Rich Homie Quan](https://sms4smile.com/quotes/author/rich-homie-quan/) > [You can buy a man's time; you can buy his physical presence at a given place; you can even buy a measured number of…](https://sms4smile.com/quotes/clarence-francis/you-can-buy-a-man-s-time-you-can-buy-his-physical-presence-at-a-given/) [Clarence Francis](https://sms4smile.com/quotes/author/clarence-francis/) > [I grew up in Harlem. My grandmother was one of the best cooks around, but the first thing she did on Sunday mornings when…](https://sms4smile.com/quotes/richard-carmona/i-grew-up-in-harlem-my-grandmother-was-one-of-the-best-cooks-around/) [Richard Carmona](https://sms4smile.com/quotes/author/richard-carmona/) > [I don't know - the whole leading man, I don't buy it.](https://sms4smile.com/quotes/pilou-asbaek/i-don-t-know-the-whole-leading-man-i-don-t-buy-it/) [Pilou Asbaek](https://sms4smile.com/quotes/author/pilou-asbaek/) > [Most people I know are not hard-core religious people. They are what I would call 'lightly religious.' So I don't buy the notion that…](https://sms4smile.com/quotes/trey-parker/most-people-i-know-are-not-hard-core-religious-people-they-are-what-i/) [Trey Parker](https://sms4smile.com/quotes/author/trey-parker/) > [If the audience sees and feels things are real, then they buy it.](https://sms4smile.com/quotes/joel-silver/if-the-audience-sees-and-feels-things-are-real-then-they-buy-it/) [Joel Silver](https://sms4smile.com/quotes/author/joel-silver/) > [I follow a simple formula when I compose. I ask myself, 'What would the audience want to hear?' and 'Why would they buy my…](https://sms4smile.com/quotes/a-r-rahman/i-follow-a-simple-formula-when-i-compose-i-ask-myself-what-would-the/) [A. R. Rahman](https://sms4smile.com/quotes/author/a-r-rahman/) > [I wear T-shirts and backwards hats and buy my shoes at Payless!](https://sms4smile.com/quotes/kaitlyn-bristowe/i-wear-t-shirts-and-backwards-hats-and-buy-my-shoes-at-payless/) [Kaitlyn Bristowe](https://sms4smile.com/quotes/author/kaitlyn-bristowe/) > [When I was a kid, my parents were happy to buy me clothes; they provided for me.](https://sms4smile.com/quotes/nick-wooster/when-i-was-a-kid-my-parents-were-happy-to-buy-me-clothes-they/) [Nick Wooster](https://sms4smile.com/quotes/author/nick-wooster/) > [It took me 20 years to buy an electric typewriter, because I was afraid it would be too sensitive. I like to bang the…](https://sms4smile.com/quotes/elmore-leonard/it-took-me-20-years-to-buy-an-electric-typewriter-because-i-was/) [Elmore Leonard](https://sms4smile.com/quotes/author/elmore-leonard/) ## More by David Neeleman > [People were desperately trying to fill their seats for the summer. And so prices are really low right now. And so they are kept…](https://sms4smile.com/quotes/david-neeleman/people-were-desperately-trying-to-fill-their-seats-for-the-summer-and/) [David Neeleman](https://sms4smile.com/quotes/author/david-neeleman/) > [ Fares are higher \[and\] people don't travel as much. If they don't do that, it doesn't have the trickle down effect into the economy… ](https://sms4smile.com/quotes/david-neeleman/fares-are-higher-and-people-don-t-travel-as-much-if-they-don-t-do/) [David Neeleman](https://sms4smile.com/quotes/author/david-neeleman/) > [ If it's torture flying one airline and \[yours\] is a pleasant experience, it certainly helps your revenue. ](https://sms4smile.com/quotes/david-neeleman/if-it-s-torture-flying-one-airline-and-yours-is-a-pleasant-experience/) [David Neeleman](https://sms4smile.com/quotes/author/david-neeleman/) > [This is not a business where you can hand off and run by remote control.](https://sms4smile.com/quotes/david-neeleman/this-is-not-a-business-where-you-can-hand-off-and-run-by-remote/) [David Neeleman](https://sms4smile.com/quotes/author/david-neeleman/) > [It's so important to experience what your customers are experiencing and listen to their suggestions.](https://sms4smile.com/quotes/david-neeleman/it-s-so-important-to-experience-what-your-customers-are-experiencing/) [David Neeleman](https://sms4smile.com/quotes/author/david-neeleman/) > [I believe the public's confidence would be increased if the federal government took over the functions of airport security screening for all passengers.](https://sms4smile.com/quotes/david-neeleman/i-believe-the-public-s-confidence-would-be-increased-if-the-federal/) [David Neeleman](https://sms4smile.com/quotes/author/david-neeleman/) > [I think that as the market moves and costs get higher and fares get higher, it always creates opportunity. That's been the cycle over…](https://sms4smile.com/quotes/david-neeleman/i-think-that-as-the-market-moves-and-costs-get-higher-and-fares-get/) [David Neeleman](https://sms4smile.com/quotes/author/david-neeleman/) > [I think there's new optimism in Brazil. The Olympics went well. Our demand is good. Costs are down. We're back in the black. We're…](https://sms4smile.com/quotes/david-neeleman/i-think-there-s-new-optimism-in-brazil-the-olympics-went-well-our/) [David Neeleman](https://sms4smile.com/quotes/author/david-neeleman/) > [We don't want a third party who may or may not have our best interests in mind or our crew members' best interests in…](https://sms4smile.com/quotes/david-neeleman/we-don-t-want-a-third-party-who-may-or-may-not-have-our-best/) [David Neeleman](https://sms4smile.com/quotes/author/david-neeleman/) > [Of course, we should all be aware of what we're packing in our carry-on luggage - anything that might be considered dangerous could be…](https://sms4smile.com/quotes/david-neeleman/of-course-we-should-all-be-aware-of-what-we-re-packing-in-our-carry/) [David Neeleman](https://sms4smile.com/quotes/author/david-neeleman/) > [And, of course, customers really need to feel safe and are seeking reassurance when they fly.](https://sms4smile.com/quotes/david-neeleman/and-of-course-customers-really-need-to-feel-safe-and-are-seeking/) [David Neeleman](https://sms4smile.com/quotes/author/david-neeleman/) > [I'm always crunching numbers, so my calculator watch is a must.](https://sms4smile.com/quotes/david-neeleman/i-m-always-crunching-numbers-so-my-calculator-watch-is-a-must/) [David Neeleman](https://sms4smile.com/quotes/author/david-neeleman/) > [And you've got to remember that I'm also the father of nine children.](https://sms4smile.com/quotes/david-neeleman/and-you-ve-got-to-remember-that-i-m-also-the-father-of-nine-children/) [David Neeleman](https://sms4smile.com/quotes/author/david-neeleman/) > [A lot of airlines have come and gone.](https://sms4smile.com/quotes/david-neeleman/a-lot-of-airlines-have-come-and-gone/) [David Neeleman](https://sms4smile.com/quotes/author/david-neeleman/) > [The Lisbon hub is important to Portugal, the country. That's not going to go away. It needs to be there. The country depends on…](https://sms4smile.com/quotes/david-neeleman/the-lisbon-hub-is-important-to-portugal-the-country-that-s-not-going/) [David Neeleman](https://sms4smile.com/quotes/author/david-neeleman/) [Explore all 50 David Neeleman quotes ](https://sms4smile.com/quotes/author/david-neeleman/) ## More Buy quotes > [It took me 20 years to buy an electric typewriter, because I was afraid it would be too sensitive. I like to bang the…](https://sms4smile.com/quotes/elmore-leonard/it-took-me-20-years-to-buy-an-electric-typewriter-because-i-was/) [Elmore Leonard](https://sms4smile.com/quotes/author/elmore-leonard/) > [When I was a kid, my parents were happy to buy me clothes; they provided for me.](https://sms4smile.com/quotes/nick-wooster/when-i-was-a-kid-my-parents-were-happy-to-buy-me-clothes-they/) [Nick Wooster](https://sms4smile.com/quotes/author/nick-wooster/) > [I wear T-shirts and backwards hats and buy my shoes at Payless!](https://sms4smile.com/quotes/kaitlyn-bristowe/i-wear-t-shirts-and-backwards-hats-and-buy-my-shoes-at-payless/) [Kaitlyn Bristowe](https://sms4smile.com/quotes/author/kaitlyn-bristowe/) > [I follow a simple formula when I compose. I ask myself, 'What would the audience want to hear?' and 'Why would they buy my…](https://sms4smile.com/quotes/a-r-rahman/i-follow-a-simple-formula-when-i-compose-i-ask-myself-what-would-the/) [A. R. Rahman](https://sms4smile.com/quotes/author/a-r-rahman/) > [If the audience sees and feels things are real, then they buy it.](https://sms4smile.com/quotes/joel-silver/if-the-audience-sees-and-feels-things-are-real-then-they-buy-it/) [Joel Silver](https://sms4smile.com/quotes/author/joel-silver/) > [Most people I know are not hard-core religious people. They are what I would call 'lightly religious.' So I don't buy the notion that…](https://sms4smile.com/quotes/trey-parker/most-people-i-know-are-not-hard-core-religious-people-they-are-what-i/) [Trey Parker](https://sms4smile.com/quotes/author/trey-parker/) > [I don't know - the whole leading man, I don't buy it.](https://sms4smile.com/quotes/pilou-asbaek/i-don-t-know-the-whole-leading-man-i-don-t-buy-it/) [Pilou Asbaek](https://sms4smile.com/quotes/author/pilou-asbaek/) > [I grew up in Harlem. My grandmother was one of the best cooks around, but the first thing she did on Sunday mornings when…](https://sms4smile.com/quotes/richard-carmona/i-grew-up-in-harlem-my-grandmother-was-one-of-the-best-cooks-around/) [Richard Carmona](https://sms4smile.com/quotes/author/richard-carmona/) > [I think if you buy from people who are taking care of the land, you're supporting the future of this country.](https://sms4smile.com/quotes/alice-waters/i-think-if-you-buy-from-people-who-are-taking-care-of-the-land-you-re/) [Alice Waters](https://sms4smile.com/quotes/author/alice-waters/) > [“For their never-ending endeavours to obtain or retain wealth, countries desperately need companies, because they—unlike most human beings—have the means of production, and human…](https://sms4smile.com/quotes/mokokoma-mokhonoana/for-their-never-ending-endeavours-to-obtain-or-retain-wealth/) [Mokokoma Mokhonoana](https://sms4smile.com/quotes/author/mokokoma-mokhonoana/) > [Beware of a naked person who promises to buy you clothes.](https://sms4smile.com/quotes/vikrant-parsai/beware-of-a-naked-person-who-promises-to-buy-you-clothes/) [Vikrant Parsai](https://sms4smile.com/quotes/author/vikrant-parsai/) > [During three decades from 1947 to 1977, the nation implemented what might be called a basic bargain with American workers. Employers paid them enough…](https://sms4smile.com/quotes/robert-reich/during-three-decades-from-1947-to-1977-the-nation-implemented-what/) [Robert Reich](https://sms4smile.com/quotes/author/robert-reich/) > [Buying clothes is as good as buying books, but the difference is that clothes make you beautiful form the outside and books make you…](https://sms4smile.com/quotes/vikrant-parsai/buying-clothes-is-as-good-as-buying-books-but-the-difference-is-that/) [Vikrant Parsai](https://sms4smile.com/quotes/author/vikrant-parsai/) > [Performance is there, and if you are not there in that moment it happened, it just stays in the memory. It's so immaterial and…](https://sms4smile.com/quotes/marina-abramovic/performance-is-there-and-if-you-are-not-there-in-that-moment-it/) [Marina Abramovic](https://sms4smile.com/quotes/author/marina-abramovic/) > [I buy 1920s iridescent Scottish glass. I love the way the sun hits it every morning. You touch something and you know. To me,…](https://sms4smile.com/quotes/judith-miller/i-buy-1920s-iridescent-scottish-glass-i-love-the-way-the-sun-hits-it/) [Judith Miller](https://sms4smile.com/quotes/author/judith-miller/) Browse all 972 Buy quotes ```json { "@context": "https://schema.org", "@graph": [ { "@type": "Quotation", "text": "What you can't buy is the loyalty that comes through our dedicated crewmembers.", "creator": { "@type": "Person", "name": "David Neeleman" }, "isPartOf": { "@id": "https://sms4smile.com/quotes/#website" }, "url": "https://sms4smile.com/quotes/david-neeleman/what-you-can-t-buy-is-the-loyalty-that-comes-through-our-dedicated/", "about": { "@type": "Thing", "name": "Buy" }, "@id": "https://sms4smile.com/quotes/david-neeleman/what-you-can-t-buy-is-the-loyalty-that-comes-through-our-dedicated/#quotation", "image": { "@type": "ImageObject", "@id": "https://sms4smile.com/quotes/i/802/david-neeleman-13396_buy_what-you-can-t-buy-is-the-loyalty-that-c_2217134.png", "contentUrl": "https://sms4smile.com/quotes/i/802/david-neeleman-13396_buy_what-you-can-t-buy-is-the-loyalty-that-c_2217134.png", "url": "https://sms4smile.com/quotes/i/802/david-neeleman-13396_buy_what-you-can-t-buy-is-the-loyalty-that-c_2217134.png", "width": 1080, "height": 1080, "caption": "“What you can't buy is the loyalty that comes through our dedicated crewmembers.” — David Neeleman", "creditText": "SMS4Smile Quotes", "creator": { "@id": "https://sms4smile.com/quotes/#organization" } } }, { "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://sms4smile.com/" }, { "@type": "ListItem", "position": 2, "name": "Quotes", "item": "https://sms4smile.com/quotes/" }, { "@type": "ListItem", "position": 3, "name": "David Neeleman", "item": "https://sms4smile.com/quotes/author/david-neeleman/" }, { "@type": "ListItem", "position": 4, "name": "What you can't buy is the...", "item": "https://sms4smile.com/quotes/david-neeleman/what-you-can-t-buy-is-the-loyalty-that-comes-through-our-dedicated/" } ], "@id": "https://sms4smile.com/quotes/david-neeleman/what-you-can-t-buy-is-the-loyalty-that-comes-through-our-dedicated/#breadcrumb" }, { "@type": "WebSite", "@id": "https://sms4smile.com/quotes/#website", "name": "SMS4Smile Quotes", "url": "https://sms4smile.com/quotes/", "publisher": { "@id": "https://sms4smile.com/quotes/#organization" } }, { "@type": "Organization", "@id": "https://sms4smile.com/quotes/#organization", "name": "SMS4Smile Quotes", "url": "https://sms4smile.com/quotes/", "logo": { "@type": "ImageObject", "url": "https://sms4smile.com/quotes/wp-content/themes/sq/assets/icons/icon-512.png", "width": 512, "height": 512 } } ] } ```