---
title: "Meaning & Key Takeaway of: What you hear in focus groups and…"
description: "\"What you hear in focus groups and conversations, people will give you 20 minutes of rage about how the borders are out of control. But then you start s..."
image: "https://sms4smile.com/quotes/i/242/david-brooks-644_borders_what-you-hear-in-focus-groups-and-conver_1902744.jpg"
---

#  What you hear in focus groups and conversations, people…

![“What you hear in focus groups and conversations, people will give you 20 minutes of rage about how the borders are out of control. But then you start saying, practically, what are we going to do about it? What are we going to do about the 11 million here? What are we going to do to get some…” quote by David Brooks](https://sms4smile.com/quotes/i/242/david-brooks-644_borders_what-you-hear-in-focus-groups-and-conver_1902744.jpg)   [Download](https://sms4smile.com/quotes/i/242/david-brooks-644_borders_what-you-hear-in-focus-groups-and-conver_1902744.jpg) [Open image](https://sms4smile.com/quotes/i/242/david-brooks-644_borders_what-you-hear-in-focus-groups-and-conver_1902744.jpg)

> “What you hear in focus groups and conversations, people will give you 20 minutes of rage about how the borders are out of control. But then you start saying, practically, what are we going to do about it? What are we going to do about the 11 million here? What are we going to do to get some workers we need for the farms? Then people start having a normal conversation.”

[David Brooks](https://sms4smile.com/quotes/author/david-brooks/)

## About This Quote

This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation.

People express anger about border issues until concrete solutions are discussed, which shifts the tone to constructive dialogue.

**In simple terms:** Anger turns to calm when solutions are offered.

Key Takeaway

Offer practical plans to change anger into conversation.

Themes

immigration public discourse policy communication

Mood

thoughtful optimistic

Type

policy motivational

When to use this quote

- town hall meetings
- policy workshops
- community forums
- media interviews

Key Concepts

solution focus dialogue management public opinion

Questions to Reflect On

- How can leaders frame complex problems to invite solutions?
- What concrete steps reduce public fear?

A Different Perspective

If solutions are vague, frustration may persist.

★ ★ ★ ★ ★   No ratings yet

[Borders](https://sms4smile.com/quotes/about/borders/) [Communication](https://sms4smile.com/quotes/about/communication/) [Conversation](https://sms4smile.com/quotes/about/conversation/) [Conversations](https://sms4smile.com/quotes/about/conversations/) [Conversations People](https://sms4smile.com/quotes/about/conversations-people-400013/) [Farms](https://sms4smile.com/quotes/about/farms/) [Focus](https://sms4smile.com/quotes/about/focus/) [Focus groups](https://sms4smile.com/quotes/about/focus-groups/) [Giving](https://sms4smile.com/quotes/about/giving/) [Groups](https://sms4smile.com/quotes/about/groups/) [Groups Conversations](https://sms4smile.com/quotes/about/groups-conversations-2819030/) [Millions](https://sms4smile.com/quotes/about/millions/) [Minutes](https://sms4smile.com/quotes/about/minutes/) [Needs](https://sms4smile.com/quotes/about/needs/) [Normal](https://sms4smile.com/quotes/about/normal/) [People](https://sms4smile.com/quotes/about/people/) [Rage](https://sms4smile.com/quotes/about/rage/) [Rage Borders](https://sms4smile.com/quotes/about/rage-borders-2819031/) [Workers](https://sms4smile.com/quotes/about/workers/)

## Related quotes

> [“With nowhere to be and all day to have them, conversations out on the trail took on a whole new meaning and depth. In…](https://sms4smile.com/quotes/kyle-rohrig/with-nowhere-to-be-and-all-day-to-have-them-conversations-out-on-the/)

[Kyle Rohrig](https://sms4smile.com/quotes/author/kyle-rohrig/)

> [I'm always amazed that anyone is paying attention to anything that I do, you know what I mean? I feel like I'm constantly having…](https://sms4smile.com/quotes/colin-hanks/i-m-always-amazed-that-anyone-is-paying-attention-to-anything-that-i/)

[Colin Hanks](https://sms4smile.com/quotes/author/colin-hanks/)

> [“Conversations with people we don’t usually talk to lead to ideas we wouldn’t think of on our own.”](https://sms4smile.com/quotes/david-sturt/conversations-with-people-we-don-t-usually-talk-to-lead-to-ideas-we/)

[David Sturt](https://sms4smile.com/quotes/author/david-sturt/)

> [I still don't know how to end conversations with people, so now I just quietly hug them until they go away.](https://sms4smile.com/quotes/nikhil-saluja/i-still-don-t-know-how-to-end-conversations-with-people-so-now-i-just/)

[Nikhil Saluja](https://sms4smile.com/quotes/author/nikhil-saluja/)

> [Trust is what leads to the best conversations. People take chances and say what they really think when they trust the person they're engaging…](https://sms4smile.com/quotes/jason-whitlock/trust-is-what-leads-to-the-best-conversations-people-take-chances-and/)

[Jason Whitlock](https://sms4smile.com/quotes/author/jason-whitlock/)

> [If you can give people happiness, you're in their hearts. Now you can just start having conversations with people that you would not have…](https://sms4smile.com/quotes/june-millington/if-you-can-give-people-happiness-you-re-in-their-hearts-now-you-can/)

[June Millington](https://sms4smile.com/quotes/author/june-millington/)

> [There are some conversations that are undeniably improved when the rule going in is that you have to stand behind what you say and…](https://sms4smile.com/quotes/jonathan-zittrain/there-are-some-conversations-that-are-undeniably-improved-when-the/)

[Jonathan Zittrain](https://sms4smile.com/quotes/author/jonathan-zittrain/)

> [I'll get into conversations with other people, and all of a sudden they will say something that sparks that... either the titles to me,…](https://sms4smile.com/quotes/leann-rimes/i-ll-get-into-conversations-with-other-people-and-all-of-a-sudden/)

[LeAnn Rimes](https://sms4smile.com/quotes/author/leann-rimes/)

> [It's important to learn how to have conversations with other people where it's not debating but discussing.](https://sms4smile.com/quotes/karamo-brown/it-s-important-to-learn-how-to-have-conversations-with-other-people/)

[Karamo Brown](https://sms4smile.com/quotes/author/karamo-brown/)

> [We need people in our lives with whom we can be as open as possible. To have real conversations with people may seem like…](https://sms4smile.com/quotes/thomas-moore/we-need-people-in-our-lives-with-whom-we-can-be-as-open-as-possible/)

[Thomas Moore](https://sms4smile.com/quotes/author/thomas-moore/)

> [“I’ve come to believe that wise people don’t tell us what to do; they start by witnessing our story. They take the anecdotes, rationalizations,…](https://sms4smile.com/quotes/david-brooks/i-ve-come-to-believe-that-wise-people-don-t-tell-us-what-to-do-they/)

[David Brooks](https://sms4smile.com/quotes/author/david-brooks/)

> [“Kids in my history class pulled out their cell phones and turned them on. I did the same, and as we all lifted our…](https://sms4smile.com/quotes/laura-mcneal/kids-in-my-history-class-pulled-out-their-cell-phones-and-turned-them/)

[Laura McNeal](https://sms4smile.com/quotes/author/laura-mcneal/)

> [The more you get into conversations with people, you find out they've been brainwashed by the news and they don't actually know any better.](https://sms4smile.com/quotes/lissie/the-more-you-get-into-conversations-with-people-you-find-out-they-ve/)

[Lissie](https://sms4smile.com/quotes/author/lissie/)

> [I measure my life in encounters and conversations with people and I've had a nice time.](https://sms4smile.com/quotes/sam-ryder/i-measure-my-life-in-encounters-and-conversations-with-people-and-i/)

[Sam Ryder](https://sms4smile.com/quotes/author/sam-ryder/)

> [Having sarcastic conversations with yourself when people are ignoring you.](https://sms4smile.com/quotes/nikhil-saluja/having-sarcastic-conversations-with-yourself-when-people-are-ignoring/)

[Nikhil Saluja](https://sms4smile.com/quotes/author/nikhil-saluja/)

## More by David Brooks

> [The brain is not the mind. It is probably impossible to look at a map of brain activity and predict or even understand the…](https://sms4smile.com/quotes/david-brooks/the-brain-is-not-the-mind-it-is-probably-impossible-to-look-at-a-map/)

[David Brooks](https://sms4smile.com/quotes/author/david-brooks/)

> [When you're running for president, you're a guest in the living room for four years. And if people don't think you're going to be…](https://sms4smile.com/quotes/david-brooks/when-you-re-running-for-president-you-re-a-guest-in-the-living-room/)

[David Brooks](https://sms4smile.com/quotes/author/david-brooks/)

> [“I’ve come to think that flourishing consists of putting yourself in situations in which you lose self-consciousness and become fused with other people, experiences,…](https://sms4smile.com/quotes/david-brooks/i-ve-come-to-think-that-flourishing-consists-of-putting-yourself-in/)

[David Brooks](https://sms4smile.com/quotes/author/david-brooks/)

> [We have rapidly increasing technology, which is making life very good for people who are good at using words, and not so good for…](https://sms4smile.com/quotes/david-brooks/we-have-rapidly-increasing-technology-which-is-making-life-very-good/)

[David Brooks](https://sms4smile.com/quotes/author/david-brooks/)

> [I think Barack Obama's foreign policy will be regarded more failure than success.](https://sms4smile.com/quotes/david-brooks/i-think-barack-obama-s-foreign-policy-will-be-regarded-more-failure/)

[David Brooks](https://sms4smile.com/quotes/author/david-brooks/)

> [If you know that most processing is below the level of awareness, you learn the value of sleep. You're brain is working on the…](https://sms4smile.com/quotes/david-brooks/if-you-know-that-most-processing-is-below-the-level-of-awareness-you/)

[David Brooks](https://sms4smile.com/quotes/author/david-brooks/)

> [Trade has suddenly become massively unpopular. I think that's massively unjust. I think free trade has been wonderful for America on balance.](https://sms4smile.com/quotes/david-brooks/trade-has-suddenly-become-massively-unpopular-i-think-that-s/)

[David Brooks](https://sms4smile.com/quotes/author/david-brooks/)

> [Politics is based on social identity, and so, again, there is going to be differences between rural and urban and between left and right.](https://sms4smile.com/quotes/david-brooks/politics-is-based-on-social-identity-and-so-again-there-is-going-to/)

[David Brooks](https://sms4smile.com/quotes/author/david-brooks/)

> [Pain now is better than pain deferred.](https://sms4smile.com/quotes/david-brooks/pain-now-is-better-than-pain-deferred/)

[David Brooks](https://sms4smile.com/quotes/author/david-brooks/)

> [It’s worth noting that you can devote your life to community service and be a total schmuck. You can spend your life on Wall…](https://sms4smile.com/quotes/david-brooks/it-s-worth-noting-that-you-can-devote-your-life-to-community-service/)

[David Brooks](https://sms4smile.com/quotes/author/david-brooks/)

> [If it feels all right for you, it's probably OK.](https://sms4smile.com/quotes/david-brooks/if-it-feels-all-right-for-you-it-s-probably-ok/)

[David Brooks](https://sms4smile.com/quotes/author/david-brooks/)

> [I do think Donald Trump is a fundamentally unstabilizing force and that the people who swore to uphold the Constitution are going to have…](https://sms4smile.com/quotes/david-brooks/i-do-think-donald-trump-is-a-fundamentally-unstabilizing-force-and/)

[David Brooks](https://sms4smile.com/quotes/author/david-brooks/)

> [Tim Kaine has been obviously a governor. He's been a senator. He's one of the smartest rising stars in the Democratic Party. He is…](https://sms4smile.com/quotes/david-brooks/tim-kaine-has-been-obviously-a-governor-he-s-been-a-senator-he-s-one/)

[David Brooks](https://sms4smile.com/quotes/author/david-brooks/)

> [“Women, in general, are less visually aroused than men, a trait that has nearly cut the market for pornography in half.”](https://sms4smile.com/quotes/david-brooks/women-in-general-are-less-visually-aroused-than-men-a-trait-that-has/)

[David Brooks](https://sms4smile.com/quotes/author/david-brooks/)

> [I wasn't born with a tie or with Mark Shields stapled to my left hip. I have another life.](https://sms4smile.com/quotes/david-brooks/i-wasn-t-born-with-a-tie-or-with-mark-shields-stapled-to-my-left-hip/)

[David Brooks](https://sms4smile.com/quotes/author/david-brooks/)

[Explore all 431 David Brooks quotes ](https://sms4smile.com/quotes/author/david-brooks/)

## More Borders quotes

> [We have to get control of our borders.](https://sms4smile.com/quotes/mike-coffman/we-have-to-get-control-of-our-borders/)

[Mike Coffman](https://sms4smile.com/quotes/author/mike-coffman/)

> [The U.S.-Mexican border es un herida abierta where the Third World grates against the first and bleeds. And before a scab forms it hemorrhages…](https://sms4smile.com/quotes/gloria-e-anzald-a/the-u-s-mexican-border-es-un-herida-abierta-where-the-third-world/)

[Gloria E. Anzaldúa](https://sms4smile.com/quotes/author/gloria-e-anzald-a/)

> [Preemptive war is what Israel did in '67 with Arab armies on its borders.](https://sms4smile.com/quotes/molly-ivins/preemptive-war-is-what-israel-did-in-67-with-arab-armies-on-its/)

[Molly Ivins](https://sms4smile.com/quotes/author/molly-ivins/)

> [When I went to law school, which after all was back in the dark ages, we never looked beyond our borders for precedents. As…](https://sms4smile.com/quotes/sandra-day-o-connor/when-i-went-to-law-school-which-after-all-was-back-in-the-dark-ages/)

[Sandra Day O'Connor](https://sms4smile.com/quotes/author/sandra-day-o-connor/)

> [Schengen cannot survive without the most dramatic reform, and the external borders of Europe must be rapidly strengthened.](https://sms4smile.com/quotes/nicholas-soames/schengen-cannot-survive-without-the-most-dramatic-reform-and-the/)

[Nicholas Soames](https://sms4smile.com/quotes/author/nicholas-soames/)

> [The troops were occasionally occupied in pursuing scattered bands going north or south, and on three occasions the large camp of Sitting Bull ventured…](https://sms4smile.com/quotes/nelson-a-miles/the-troops-were-occasionally-occupied-in-pursuing-scattered-bands/)

[Nelson A. Miles](https://sms4smile.com/quotes/author/nelson-a-miles/)

> [The characters in my novels are my own unrealized possibilities. That is why I am equally fond of them all and equally horrified by…](https://sms4smile.com/quotes/milan-kundera/the-characters-in-my-novels-are-my-own-unrealized-possibilities-that/)

[Milan Kundera](https://sms4smile.com/quotes/author/milan-kundera/)

> [When we talk about contemporary art and contemporary artists, we usually imagine artists who are alive. But I feel very uncomfortable about placing a…](https://sms4smile.com/quotes/yasumasa-morimura/when-we-talk-about-contemporary-art-and-contemporary-artists-we/)

[Yasumasa Morimura](https://sms4smile.com/quotes/author/yasumasa-morimura/)

> [Photography... unites the obvious and the unconscious at the level of the limimal - the border between what we see and what we suspect.](https://sms4smile.com/quotes/philip-lorca-dicorcia/photography-unites-the-obvious-and-the-unconscious-at-the-level-of/)

[Philip-Lorca diCorcia](https://sms4smile.com/quotes/author/philip-lorca-dicorcia/)

> [When you have the Chief of Staff of the Republican National Committee and the political director of the Romney campaign, and their two companies…](https://sms4smile.com/quotes/patrick-caddell/when-you-have-the-chief-of-staff-of-the-republican-national-committee/)

[Patrick Caddell](https://sms4smile.com/quotes/author/patrick-caddell/)

> [Fifty thousand people in Mexico have been murdered. Puerto Penasco, 60 miles south of our border, just had five people and a police officer…](https://sms4smile.com/quotes/jan-brewer/fifty-thousand-people-in-mexico-have-been-murdered-puerto-penasco-60/)

[Jan Brewer](https://sms4smile.com/quotes/author/jan-brewer/)

> [The unpleasant truth is that some borders are untenable and preserving them causes conflict, not peace.](https://sms4smile.com/quotes/john-mearsheimer/the-unpleasant-truth-is-that-some-borders-are-untenable-and/)

[John Mearsheimer](https://sms4smile.com/quotes/author/john-mearsheimer/)

> [Interesting things happen along borders - transitions - not in the middle where everything is the same.](https://sms4smile.com/quotes/neal-stephenson/interesting-things-happen-along-borders-transitions-not-in-the-middle/)

[Neal Stephenson](https://sms4smile.com/quotes/author/neal-stephenson/)

> [At no other time (than autumn) does the earth let itself be inhaled in one smell, the ripe earth; in a smell that is…](https://sms4smile.com/quotes/rainer-maria-rilke/at-no-other-time-than-autumn-does-the-earth-let-itself-be-inhaled-in/)

[Rainer Maria Rilke](https://sms4smile.com/quotes/author/rainer-maria-rilke/)

> [House Republicans want to pass a strong border security, illegal immigration bill. We want a bill. There is no ifs, ands or buts about…](https://sms4smile.com/quotes/john-boehner/house-republicans-want-to-pass-a-strong-border-security-illegal/)

[John Boehner](https://sms4smile.com/quotes/author/john-boehner/)

[Browse all 1,650 Borders quotes ](https://sms4smile.com/quotes/about/borders/)

```json
{
    "@context": "https://schema.org",
    "@graph": [
        {
            "@type": "Quotation",
            "text": "What you hear in focus groups and conversations, people will give you 20 minutes of rage about how the borders are out of control. But then you start saying, practically, what are we going to do about it? What are we going to do about the 11 million here? What are we going to do to get some workers we need for the farms? Then people start having a normal conversation.",
            "creator": {
                "@type": "Person",
                "name": "David Brooks"
            },
            "isPartOf": {
                "@id": "https://sms4smile.com/quotes/#website"
            },
            "url": "https://sms4smile.com/quotes/david-brooks/what-you-hear-in-focus-groups-and-conversations-people-will-give-you/",
            "about": {
                "@type": "Thing",
                "name": "Borders"
            },
            "@id": "https://sms4smile.com/quotes/david-brooks/what-you-hear-in-focus-groups-and-conversations-people-will-give-you/#quotation",
            "image": {
                "@type": "ImageObject",
                "@id": "https://sms4smile.com/quotes/i/242/david-brooks-644_borders_what-you-hear-in-focus-groups-and-conver_1902744.jpg",
                "contentUrl": "https://sms4smile.com/quotes/i/242/david-brooks-644_borders_what-you-hear-in-focus-groups-and-conver_1902744.jpg",
                "url": "https://sms4smile.com/quotes/i/242/david-brooks-644_borders_what-you-hear-in-focus-groups-and-conver_1902744.jpg",
                "width": 1080,
                "height": 1080,
                "caption": "“What you hear in focus groups and conversations, people will give you 20 minutes of rage about how the…” — David Brooks",
                "creditText": "SMS4Smile Quotes",
                "creator": {
                    "@id": "https://sms4smile.com/quotes/#organization"
                }
            }
        },
        {
            "@type": "BreadcrumbList",
            "itemListElement": [
                {
                    "@type": "ListItem",
                    "position": 1,
                    "name": "Home",
                    "item": "https://sms4smile.com/"
                },
                {
                    "@type": "ListItem",
                    "position": 2,
                    "name": "Quotes",
                    "item": "https://sms4smile.com/quotes/"
                },
                {
                    "@type": "ListItem",
                    "position": 3,
                    "name": "David Brooks",
                    "item": "https://sms4smile.com/quotes/author/david-brooks/"
                },
                {
                    "@type": "ListItem",
                    "position": 4,
                    "name": "What you hear in focus groups...",
                    "item": "https://sms4smile.com/quotes/david-brooks/what-you-hear-in-focus-groups-and-conversations-people-will-give-you/"
                }
            ],
            "@id": "https://sms4smile.com/quotes/david-brooks/what-you-hear-in-focus-groups-and-conversations-people-will-give-you/#breadcrumb"
        },
        {
            "@type": "WebSite",
            "@id": "https://sms4smile.com/quotes/#website",
            "name": "SMS4Smile Quotes",
            "url": "https://sms4smile.com/quotes/",
            "publisher": {
                "@id": "https://sms4smile.com/quotes/#organization"
            }
        },
        {
            "@type": "Organization",
            "@id": "https://sms4smile.com/quotes/#organization",
            "name": "SMS4Smile Quotes",
            "url": "https://sms4smile.com/quotes/",
            "logo": {
                "@type": "ImageObject",
                "url": "https://sms4smile.com/quotes/wp-content/themes/sq/assets/icons/icon-512.png",
                "width": 512,
                "height": 512
            }
        }
    ]
}
```
