--- title: "Meaning & Key Takeaway of: Facebook is a CRM for people. The days of…" description: "\"Facebook is a CRM for people. The days of the anonymous web is over. People expect more.\" — Clara Shih" image: "https://sms4smile.com/quotes/i/8f5/clara-shih-16281_anonymous_facebook-is-a-crm-for-people-the-days-of_2263361.jpg" --- # Facebook is a CRM for people. The days of the anonymous… ![“Facebook is a CRM for people. The days of the anonymous web is over. People expect more.” quote by Clara Shih](https://sms4smile.com/quotes/i/8f5/clara-shih-16281_anonymous_facebook-is-a-crm-for-people-the-days-of_2263361.jpg) [Download](https://sms4smile.com/quotes/i/8f5/clara-shih-16281_anonymous_facebook-is-a-crm-for-people-the-days-of_2263361.jpg) [Open image](https://sms4smile.com/quotes/i/8f5/clara-shih-16281_anonymous_facebook-is-a-crm-for-people-the-days-of_2263361.jpg) > “Facebook is a CRM for people. The days of the anonymous web is over. People expect more.” [Clara Shih](https://sms4smile.com/quotes/author/clara-shih/) ## About This Quote This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation. Social platforms now act as customer relationship tools, ending anonymity. **In simple terms:** Social media is now a CRM. Key Takeaway Leverage platforms for personalized engagement. Themes marketing technology privacy customer relations digital transformation Mood analytical forward-looking Type business technological When to use this quote - business development - online branding - customer service Key Concepts customer data personalization social media strategy Questions to Reflect On - How will you balance personalization with privacy? - What ethical guidelines should govern data use? A Different Perspective Privacy concerns may limit data use. ★ ★ ★ ★ ★ No ratings yet [Anonymous](https://sms4smile.com/quotes/about/anonymous/) [People](https://sms4smile.com/quotes/about/people/) [Twitter](https://sms4smile.com/quotes/about/twitter/) ## Related quotes > [I remember when I first started putting things on the web and people were writing about it. I totally didn't keep up with what…](https://sms4smile.com/quotes/kalup-linzy/i-remember-when-i-first-started-putting-things-on-the-web-and-people/) [Kalup Linzy](https://sms4smile.com/quotes/author/kalup-linzy/) > [I first discovered YouTube while browsing the web, and then I found people just talking into their cameras. I never even knew it was…](https://sms4smile.com/quotes/tyler-oakley/i-first-discovered-youtube-while-browsing-the-web-and-then-i-found-2/) [Tyler Oakley](https://sms4smile.com/quotes/author/tyler-oakley/) > [What we did not imagine was a Web of people, but a Web of documents.](https://sms4smile.com/quotes/dale-dougherty/what-we-did-not-imagine-was-a-web-of-people-but-a-web-of-documents/) Dale Dougherty > [The 'World Wide Web', as people quaintly called the Internet in 1996, was more or less made up of text. There was no YouTube.…](https://sms4smile.com/quotes/michelle-dean/the-world-wide-web-as-people-quaintly-called-the-internet-in-1996-was/) [Michelle Dean](https://sms4smile.com/quotes/author/michelle-dean/) > [It was really hard explaining the Web before people just got used to it because they didn't even have words like click and jump…](https://sms4smile.com/quotes/tim-berners-lee/it-was-really-hard-explaining-the-web-before-people-just-got-used-to/) [Tim Berners-Lee](https://sms4smile.com/quotes/author/tim-berners-lee/) > [Social media provides the modern-day version of mystery shopping and walking the halls.](https://sms4smile.com/quotes/clara-shih/social-media-provides-the-modern-day-version-of-mystery-shopping-and/) [Clara Shih](https://sms4smile.com/quotes/author/clara-shih/) > [“If my name were Isaac Newton, would I be a famous no name? I’d have worldwide and historical name recognition, yet I’d be anonymous.”](https://sms4smile.com/quotes/jarod-kintz/if-my-name-were-isaac-newton-would-i-be-a-famous-no-name-i-d-have/) [Jarod Kintz](https://sms4smile.com/quotes/author/jarod-kintz/) > [My gifts to causes in which I believe have almost always been anonymous.](https://sms4smile.com/quotes/maryanne-trump-barry/my-gifts-to-causes-in-which-i-believe-have-almost-always-been/) [Maryanne Trump Barry](https://sms4smile.com/quotes/author/maryanne-trump-barry/) > [When someone is anonymous, it opens the door to all kinds of antisocial behavior, as seen by the Ku Klux Klan.](https://sms4smile.com/quotes/philip-zimbardo/when-someone-is-anonymous-it-opens-the-door-to-all-kinds-of/) [Philip Zimbardo](https://sms4smile.com/quotes/author/philip-zimbardo/) > [I used to follow people home. I just like being anonymous so much that I would follow people home because they didn't know who…](https://sms4smile.com/quotes/theo-epstein/i-used-to-follow-people-home-i-just-like-being-anonymous-so-much-that/) [Theo Epstein](https://sms4smile.com/quotes/author/theo-epstein/) > [“You Can't Live a Positive Life With a Negative Mind.” ― Anonymous”](https://sms4smile.com/quotes/anonymous/you-can-t-live-a-positive-life-with-a-negative-mind-anonymous/) [Anonymous](https://sms4smile.com/quotes/author/anonymous/) > [“Courtship is the time during which the girl decides whether or not she can do any better. Anonymous”](https://sms4smile.com/quotes/shmuley-boteach/courtship-is-the-time-during-which-the-girl-decides-whether-or-not/) [Shmuley Boteach](https://sms4smile.com/quotes/author/shmuley-boteach/) > [It's no accident that most self-help groups use 'anonymous' in their names; to Americans, the first step toward redemption is a ritual wiping out…](https://sms4smile.com/quotes/walter-kirn/it-s-no-accident-that-most-self-help-groups-use-anonymous-in-their/) [Walter Kirn](https://sms4smile.com/quotes/author/walter-kirn/) > [There's a lot of attention on me which can be good, it can be bad. Sometimes my daughter's acting up in public and I…](https://sms4smile.com/quotes/james-holzhauer/there-s-a-lot-of-attention-on-me-which-can-be-good-it-can-be-bad/) [James Holzhauer](https://sms4smile.com/quotes/author/james-holzhauer/) > [You know, its really strange now with the Internet, with everyone having an unsolicited, anonymous opinion.](https://sms4smile.com/quotes/jeff-daniels/you-know-its-really-strange-now-with-the-internet-with-everyone/) [Jeff Daniels](https://sms4smile.com/quotes/author/jeff-daniels/) ## More by Clara Shih > [My high school, the Illinois Mathematics and Science Academy, showed me that anything is possible and that you're never too young to think big.…](https://sms4smile.com/quotes/clara-shih/my-high-school-the-illinois-mathematics-and-science-academy-showed-me/) [Clara Shih](https://sms4smile.com/quotes/author/clara-shih/) > [Social media provides the modern-day version of mystery shopping and walking the halls.](https://sms4smile.com/quotes/clara-shih/social-media-provides-the-modern-day-version-of-mystery-shopping-and/) [Clara Shih](https://sms4smile.com/quotes/author/clara-shih/) > [With new technologies promising endless conveniences also comes new vulnerabilities in terms of privacy and security. And nobody is immune.](https://sms4smile.com/quotes/clara-shih/with-new-technologies-promising-endless-conveniences-also-comes-new/) [Clara Shih](https://sms4smile.com/quotes/author/clara-shih/) > [Looking back at my first job, even when I was asked to do something seemingly menial, unglamorous, or very difficult, I always went all-in.…](https://sms4smile.com/quotes/clara-shih/looking-back-at-my-first-job-even-when-i-was-asked-to-do-something/) [Clara Shih](https://sms4smile.com/quotes/author/clara-shih/) > [Only in high school when I began programming computers, did I become interested in tech and start-ups, which led me to attend Stanford and…](https://sms4smile.com/quotes/clara-shih/only-in-high-school-when-i-began-programming-computers-did-i-become/) [Clara Shih](https://sms4smile.com/quotes/author/clara-shih/) > [I believe that rather than it being a case of humans versus machines, the future of financial advice more likely lies somewhere in between,…](https://sms4smile.com/quotes/clara-shih/i-believe-that-rather-than-it-being-a-case-of-humans-versus-machines/) [Clara Shih](https://sms4smile.com/quotes/author/clara-shih/) > [I was born in Hong Kong and immigrated to the United States with my family when I was 4. I spent most of my…](https://sms4smile.com/quotes/clara-shih/i-was-born-in-hong-kong-and-immigrated-to-the-united-states-with-my/) [Clara Shih](https://sms4smile.com/quotes/author/clara-shih/) > [Companies can't delegate social media to the new college grad and think they have it covered.](https://sms4smile.com/quotes/clara-shih/companies-can-t-delegate-social-media-to-the-new-college-grad-and/) [Clara Shih](https://sms4smile.com/quotes/author/clara-shih/) > [Strong emotional connections between individuals, customers, and salespeople that trust each other will always be 10 times more powerful than the most expensive ad…](https://sms4smile.com/quotes/clara-shih/strong-emotional-connections-between-individuals-customers-and/) [Clara Shih](https://sms4smile.com/quotes/author/clara-shih/) > [Many companies talk about customer success, but how many actually put the customer first above all else, always?](https://sms4smile.com/quotes/clara-shih/many-companies-talk-about-customer-success-but-how-many-actually-put/) [Clara Shih](https://sms4smile.com/quotes/author/clara-shih/) > [There is, in fact, nothing easy about being an entrepreneur.](https://sms4smile.com/quotes/clara-shih/there-is-in-fact-nothing-easy-about-being-an-entrepreneur/) [Clara Shih](https://sms4smile.com/quotes/author/clara-shih/) > [Like many of my fellow entrepreneurs, I didn't create Hearsay Social with my co-founder Steve Garrity because it would be fun and easy, but…](https://sms4smile.com/quotes/clara-shih/like-many-of-my-fellow-entrepreneurs-i-didn-t-create-hearsay-social/) [Clara Shih](https://sms4smile.com/quotes/author/clara-shih/) > [If there can be three certain things in life, instead of two, it might be death, taxes, and data.](https://sms4smile.com/quotes/clara-shih/if-there-can-be-three-certain-things-in-life-instead-of-two-it-might/) [Clara Shih](https://sms4smile.com/quotes/author/clara-shih/) > [When startups succeed, they do so against all odds. In the beginning, you have nothing except for your own talents and resources. By definition,…](https://sms4smile.com/quotes/clara-shih/when-startups-succeed-they-do-so-against-all-odds-in-the-beginning/) [Clara Shih](https://sms4smile.com/quotes/author/clara-shih/) > [Though decisions regarding work/life balance are important and vary widely from person to person, it may not be wise in the long run to…](https://sms4smile.com/quotes/clara-shih/though-decisions-regarding-work-life-balance-are-important-and-vary/) [Clara Shih](https://sms4smile.com/quotes/author/clara-shih/) [Explore all 40 Clara Shih quotes ](https://sms4smile.com/quotes/author/clara-shih/) ## More Anonymous quotes > [You know, its really strange now with the Internet, with everyone having an unsolicited, anonymous opinion.](https://sms4smile.com/quotes/jeff-daniels/you-know-its-really-strange-now-with-the-internet-with-everyone/) [Jeff Daniels](https://sms4smile.com/quotes/author/jeff-daniels/) > [There's a lot of attention on me which can be good, it can be bad. Sometimes my daughter's acting up in public and I…](https://sms4smile.com/quotes/james-holzhauer/there-s-a-lot-of-attention-on-me-which-can-be-good-it-can-be-bad/) [James Holzhauer](https://sms4smile.com/quotes/author/james-holzhauer/) > [It's no accident that most self-help groups use 'anonymous' in their names; to Americans, the first step toward redemption is a ritual wiping out…](https://sms4smile.com/quotes/walter-kirn/it-s-no-accident-that-most-self-help-groups-use-anonymous-in-their/) [Walter Kirn](https://sms4smile.com/quotes/author/walter-kirn/) > [“Courtship is the time during which the girl decides whether or not she can do any better. Anonymous”](https://sms4smile.com/quotes/shmuley-boteach/courtship-is-the-time-during-which-the-girl-decides-whether-or-not/) [Shmuley Boteach](https://sms4smile.com/quotes/author/shmuley-boteach/) > [“You Can't Live a Positive Life With a Negative Mind.” ― Anonymous”](https://sms4smile.com/quotes/anonymous/you-can-t-live-a-positive-life-with-a-negative-mind-anonymous/) [Anonymous](https://sms4smile.com/quotes/author/anonymous/) > [I used to follow people home. I just like being anonymous so much that I would follow people home because they didn't know who…](https://sms4smile.com/quotes/theo-epstein/i-used-to-follow-people-home-i-just-like-being-anonymous-so-much-that/) [Theo Epstein](https://sms4smile.com/quotes/author/theo-epstein/) > [When someone is anonymous, it opens the door to all kinds of antisocial behavior, as seen by the Ku Klux Klan.](https://sms4smile.com/quotes/philip-zimbardo/when-someone-is-anonymous-it-opens-the-door-to-all-kinds-of/) [Philip Zimbardo](https://sms4smile.com/quotes/author/philip-zimbardo/) > [My gifts to causes in which I believe have almost always been anonymous.](https://sms4smile.com/quotes/maryanne-trump-barry/my-gifts-to-causes-in-which-i-believe-have-almost-always-been/) [Maryanne Trump Barry](https://sms4smile.com/quotes/author/maryanne-trump-barry/) > [“If my name were Isaac Newton, would I be a famous no name? I’d have worldwide and historical name recognition, yet I’d be anonymous.”](https://sms4smile.com/quotes/jarod-kintz/if-my-name-were-isaac-newton-would-i-be-a-famous-no-name-i-d-have/) [Jarod Kintz](https://sms4smile.com/quotes/author/jarod-kintz/) > [It is hard to violate somebody's privacy if the person is completely anonymous.](https://sms4smile.com/quotes/dana-milbank/it-is-hard-to-violate-somebody-s-privacy-if-the-person-is-completely/) [Dana Milbank](https://sms4smile.com/quotes/author/dana-milbank/) > [Writers are generally anonymous. It just that I think I got out there because I also act as well and put myself in my…](https://sms4smile.com/quotes/kevin-grevioux/writers-are-generally-anonymous-it-just-that-i-think-i-got-out-there/) [Kevin Grevioux](https://sms4smile.com/quotes/author/kevin-grevioux/) > [Gay men are guardians of the masculine impulse. To have anonymous sex in a dark alleyway is to pay homage to the dream of…](https://sms4smile.com/quotes/camille-paglia/gay-men-are-guardians-of-the-masculine-impulse-to-have-anonymous-sex/) [Camille Paglia](https://sms4smile.com/quotes/author/camille-paglia/) > [Being anonymous, I thought I'd just release the music and see what happens organically.](https://sms4smile.com/quotes/gabriella-wilson/being-anonymous-i-thought-i-d-just-release-the-music-and-see-what/) [Gabriella Wilson](https://sms4smile.com/quotes/author/gabriella-wilson/) > [“I am convinced that different people bring out different sides of you.”](https://sms4smile.com/quotes/anonymous/i-am-convinced-that-different-people-bring-out-different-sides-of-you/) [Anonymous](https://sms4smile.com/quotes/author/anonymous/) > [As anonymous as the universe is. Our identity is anonymous to concept of being anonymous.](https://sms4smile.com/quotes/jeremy-limn/as-anonymous-as-the-universe-is-our-identity-is-anonymous-to-concept/) [Jeremy Limn](https://sms4smile.com/quotes/author/jeremy-limn/) [Browse all 336 Anonymous quotes ](https://sms4smile.com/quotes/about/anonymous/) ```json { "@context": "https://schema.org", "@graph": [ { "@type": "Quotation", "text": "Facebook is a CRM for people. The days of the anonymous web is over. 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