---
title: "Meaning & Key Takeaway of: The positive/playful voice: Should be…"
description: "\"“The positive/playful voice: Should be your default voice. It’s the voice of an easygoing, good-natured person. Your attitude is light and encouraging...."
image: "https://sms4smile.com/quotes/i/525/chris-voss-5746_quote_the-positive-playful-voice-should-be-you_1234143.jpg"
---

#  The positive/playful voice: Should be your default voice…

![“The positive/playful voice: Should be your default voice. It’s the voice of an easygoing, good-natured person. Your attitude is light and encouraging. The key here is to relax and smile while you’re talking.” quote by Chris Voss](https://sms4smile.com/quotes/i/525/chris-voss-5746_quote_the-positive-playful-voice-should-be-you_1234143.jpg)   [Download](https://sms4smile.com/quotes/i/525/chris-voss-5746_quote_the-positive-playful-voice-should-be-you_1234143.jpg) [Open image](https://sms4smile.com/quotes/i/525/chris-voss-5746_quote_the-positive-playful-voice-should-be-you_1234143.jpg)

> ““The positive/playful voice: Should be your default voice. It’s the voice of an easygoing, good-natured person. Your attitude is light and encouraging. The key here is to relax and smile while you’re talking.””

[Chris Voss](https://sms4smile.com/quotes/author/chris-voss/)

## About This Quote

This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation.

Adopt a light, encouraging tone to foster rapport and ease during conversation.

**In simple terms:** Speak kindly and stay relaxed.

Key Takeaway

Use a friendly voice to build trust.

Themes

communication tone rapport

Mood

calm encouraging

Type

professional personal

When to use this quote

- sales calls
- team meetings
- conflict resolution

Key Concepts

negotiation strategy emotional intelligence

Questions to Reflect On

- When is a formal tone more effective?
- How does tone affect outcomes?

A Different Perspective

Too casual tone may undermine authority.

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[Default Voice](https://sms4smile.com/quotes/about/default-voice-2282308/) [Playful Voice](https://sms4smile.com/quotes/about/playful-voice-380219/) [Positive Playful](https://sms4smile.com/quotes/about/positive-playful-3828563/) [Voice Default](https://sms4smile.com/quotes/about/voice-default-3828562/) [Voice Easygoing](https://sms4smile.com/quotes/about/voice-easygoing-380221/)

## Related quotes

> [“Most of the time, you should be using the positive/playful voice. It’s the voice of an easygoing, good-natured person. Your attitude is light and…](https://sms4smile.com/quotes/chris-voss/most-of-the-time-you-should-be-using-the-positive-playful-voice-it-s/)

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> [“There are essentially three voice tones available to negotiators: the late-night FM DJ voice, the positive/playful voice, and the direct or assertive voice. Forget…](https://sms4smile.com/quotes/chris-voss/there-are-essentially-three-voice-tones-available-to-negotiators-the/)

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[Dan Brown](https://sms4smile.com/quotes/author/dan-brown/)

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> [“By repeating back what people say, you trigger this mirroring instinct and your counterpart will inevitably elaborate on what was just said and sustain…](https://sms4smile.com/quotes/chris-voss/by-repeating-back-what-people-say-you-trigger-this-mirroring-instinct/)

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> [“In any interaction, it pleases us to feel that the other side is listening and acknowledging our situation. Whether you are negotiating a business…](https://sms4smile.com/quotes/chris-voss/in-any-interaction-it-pleases-us-to-feel-that-the-other-side-is/)

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> [“Here are some other great standbys that I use in almost every negotiation, depending on the situation: What about this is important to you?…](https://sms4smile.com/quotes/chris-voss/here-are-some-other-great-standbys-that-i-use-in-almost-every/)

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> [“If I just ask for a volunteer, my students sit on their hands and look away. You’ve been there. You can almost feel your…](https://sms4smile.com/quotes/chris-voss/if-i-just-ask-for-a-volunteer-my-students-sit-on-their-hands-and-look/)

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> [“when you phrase a label as a neutral statement of understanding, it encourages your counterpart to be responsive. They’ll usually give a longer answer…](https://sms4smile.com/quotes/chris-voss/when-you-phrase-a-label-as-a-neutral-statement-of-understanding-it/)

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> [“There are essentially three voice tones available to negotiators: the late-night FM DJ voice, the positive/playful voice, and the direct or assertive voice. Forget…](https://sms4smile.com/quotes/chris-voss/there-are-essentially-three-voice-tones-available-to-negotiators-the/)

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> [“Instead of addressing his grumpy behavior, you acknowledge his sadness in a nonjudgmental way. You head him off before he can really get started.…](https://sms4smile.com/quotes/chris-voss/instead-of-addressing-his-grumpy-behavior-you-acknowledge-his-sadness/)

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> [“Notice we said 'It sounds like . . .' and not 'I'm hearing that . . .' That's because the word 'I' gets people's…](https://sms4smile.com/quotes/chris-voss/notice-we-said-it-sounds-like-and-not-i-m-hearing-that-that-s-because/)

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> [“What were needed were simple psychological tactics and strategies that worked in the field to calm people down, establish rapport, gain trust, elicit the…](https://sms4smile.com/quotes/chris-voss/what-were-needed-were-simple-psychological-tactics-and-strategies/)

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> [“they should be teased out. Labeling is a helpful tactic in de-escalating angry confrontations, because it makes the person acknowledge their feelings rather than…](https://sms4smile.com/quotes/chris-voss/they-should-be-teased-out-labeling-is-a-helpful-tactic-in-de/)

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> [“Most of the time, you should be using the positive/playful voice. It’s the voice of an easygoing, good-natured person. Your attitude is light and…](https://sms4smile.com/quotes/chris-voss/most-of-the-time-you-should-be-using-the-positive-playful-voice-it-s/)

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