--- title: "Meaning & Key Takeaway of: It is the client who knows what hurts…" description: "\"It is the client who knows what hurts, what directions to go, what problems are crucial, what experiences have been deeply buried.\" — Carl Rogers" image: "https://sms4smile.com/quotes/i/7a6/carl-rogers-6883_buried_it-is-the-client-who-knows-what-hurts-wh_24084.jpg" --- # It is the client who knows what hurts, what directions to… ![“It is the client who knows what hurts, what directions to go, what problems are crucial, what experiences have been deeply buried.” quote by Carl Rogers](https://sms4smile.com/quotes/i/7a6/carl-rogers-6883_buried_it-is-the-client-who-knows-what-hurts-wh_24084.jpg) [Download](https://sms4smile.com/quotes/i/7a6/carl-rogers-6883_buried_it-is-the-client-who-knows-what-hurts-wh_24084.jpg) [Open image](https://sms4smile.com/quotes/i/7a6/carl-rogers-6883_buried_it-is-the-client-who-knows-what-hurts-wh_24084.jpg) > “It is the client who knows what hurts, what directions to go, what problems are crucial, what experiences have been deeply buried.” [Carl Rogers](https://sms4smile.com/quotes/author/carl-rogers/) ## About This Quote This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation. Clients possess the lived experience and insight into their own pain points, priorities, and hidden narratives, making them essential guides for effective solutions. **In simple terms:** Clients know their own needs best. Key Takeaway Leverage client insight for relevance. Themes Self-awareness Empathy Client-centricity Problem identification Hidden narratives Mood empathetic insightful thoughtful Type advice observation philosophical When to use this quote - Product design workshops - Therapeutic sessions - Customer support strategy Key Concepts User experience Stakeholder engagement Needs assessment Practical Applications - Tailored service development - Improved problem‑solving frameworks Questions to Reflect On - How can we better capture client perspectives? - What mechanisms ensure client insights shape decisions? ★ ★ ★ ★ ★ No ratings yet [Buried](https://sms4smile.com/quotes/about/buried/) [Client](https://sms4smile.com/quotes/about/client/) [Client Knows](https://sms4smile.com/quotes/about/client-knows-406260/) [Clients](https://sms4smile.com/quotes/about/clients/) [Crucial](https://sms4smile.com/quotes/about/crucial/) [Crucial Experiences](https://sms4smile.com/quotes/about/crucial-experiences-406263/) [Has beens](https://sms4smile.com/quotes/about/has-beens/) [Hurt](https://sms4smile.com/quotes/about/hurt/) [Knows](https://sms4smile.com/quotes/about/knows/) [Knows Hurts](https://sms4smile.com/quotes/about/knows-hurts-406261/) [Problem](https://sms4smile.com/quotes/about/problem/) [Problems Crucial](https://sms4smile.com/quotes/about/problems-crucial-406262/) [Psychology](https://sms4smile.com/quotes/about/psychology/) ## Related quotes > [Everyone needs to understand that my work addresses existing problems, and one of the crucial problems in Russia today is corruption.](https://sms4smile.com/quotes/alexei-navalny/everyone-needs-to-understand-that-my-work-addresses-existing-problems/) [Alexei Navalny](https://sms4smile.com/quotes/author/alexei-navalny/) > [“Customers loves certainty, make sure you give it to them.”](https://sms4smile.com/quotes/amit-kalantri/customers-loves-certainty-make-sure-you-give-it-to-them/) [Amit Kalantri](https://sms4smile.com/quotes/author/amit-kalantri/) > [If my client calls me and says, 'I'm going to a friend's premiere,' I'll say, 'Come over and let's do something cute.' And I…](https://sms4smile.com/quotes/rachel-zoe/if-my-client-calls-me-and-says-i-m-going-to-a-friend-s-premiere-i-ll/) [Rachel Zoe](https://sms4smile.com/quotes/author/rachel-zoe/) > [As a painter I make up projects for myself to express myself. And there's no client, there's no direction.](https://sms4smile.com/quotes/paula-scher/as-a-painter-i-make-up-projects-for-myself-to-express-myself-and/) [Paula Scher](https://sms4smile.com/quotes/author/paula-scher/) > [“One client can fetch your business a thousand clients, depending on your performance and impression.”](https://sms4smile.com/quotes/utibe-samuel-mbom/one-client-can-fetch-your-business-a-thousand-clients-depending-on/) [Utibe Samuel Mbom](https://sms4smile.com/quotes/author/utibe-samuel-mbom/) > [Enterprise is hard work. You have to integrate the client with the optimized systems of all the servers and software.](https://sms4smile.com/quotes/samuel-j-palmisano/enterprise-is-hard-work-you-have-to-integrate-the-client-with-the/) [Samuel J. Palmisano](https://sms4smile.com/quotes/author/samuel-j-palmisano/) > [Find a client and get a job.](https://sms4smile.com/quotes/bruce-sterling/find-a-client-and-get-a-job/) [Bruce Sterling](https://sms4smile.com/quotes/author/bruce-sterling/) > [“Create events that will forever subsist in the memory of your clients.”](https://sms4smile.com/quotes/utibe-samuel-mbom/create-events-that-will-forever-subsist-in-the-memory-of-your-clients/) [Utibe Samuel Mbom](https://sms4smile.com/quotes/author/utibe-samuel-mbom/) > [The emotional attachment you get with a client or the music fan allows you access to do a lot of things.](https://sms4smile.com/quotes/russell-simmons/the-emotional-attachment-you-get-with-a-client-or-the-music-fan/) [Russell Simmons](https://sms4smile.com/quotes/author/russell-simmons/) > [When we meet, I'm interested and I'm curious about what he's doing because he's burning a number from a client. And I'm like, 'Who…](https://sms4smile.com/quotes/rosario-dawson/when-we-meet-i-m-interested-and-i-m-curious-about-what-he-s-doing/) [Rosario Dawson](https://sms4smile.com/quotes/author/rosario-dawson/) > [Do what the client wants, not what you want.](https://sms4smile.com/quotes/elliott-erwitt/do-what-the-client-wants-not-what-you-want/) [Elliott Erwitt](https://sms4smile.com/quotes/author/elliott-erwitt/) > [I spent more than ten years working on the Neues Museum. It was a wonderful experience, an example of real collaboration between architects, conservationists,…](https://sms4smile.com/quotes/david-chipperfield/i-spent-more-than-ten-years-working-on-the-neues-museum-it-was-a/) [David Chipperfield](https://sms4smile.com/quotes/author/david-chipperfield/) > [Don't hang up until the client either buys or dies.](https://sms4smile.com/quotes/jordan-belfort/don-t-hang-up-until-the-client-either-buys-or-dies/) [Jordan Belfort](https://sms4smile.com/quotes/author/jordan-belfort/) > [“With warm pleasantries, strangers become clients. With firm handshakes, contracts become signed.”](https://sms4smile.com/quotes/utibe-samuel-mbom/with-warm-pleasantries-strangers-become-clients-with-firm-handshakes/) [Utibe Samuel Mbom](https://sms4smile.com/quotes/author/utibe-samuel-mbom/) > [Amongst the financial Twitterati, the term 'muppets' has come to describe any client used and abused by some financial predator. I've adopted the term…](https://sms4smile.com/quotes/barry-ritholtz/amongst-the-financial-twitterati-the-term-muppets-has-come-to/) [Barry Ritholtz](https://sms4smile.com/quotes/author/barry-ritholtz/) ## More by Carl Rogers > [A second characteristic of the process which for me is the good life, is that it involves an increasingly tendency to live fully in…](https://sms4smile.com/quotes/carl-rogers/a-second-characteristic-of-the-process-which-for-me-is-the-good-life/) [Carl Rogers](https://sms4smile.com/quotes/author/carl-rogers/) > [Each person is an island unto himself, in a very real sense; and he can only build bridges to other islands if he is…](https://sms4smile.com/quotes/carl-rogers/each-person-is-an-island-unto-himself-in-a-very-real-sense-and-he-can/) [Carl Rogers](https://sms4smile.com/quotes/author/carl-rogers/) > [Life is about Being & Becoming](https://sms4smile.com/quotes/carl-rogers/life-is-about-being-becoming/) [Carl Rogers](https://sms4smile.com/quotes/author/carl-rogers/) > [The genuinely significant creation, whether an idea, or a work of art, or a scientific discovery, is most likely to be seen at first…](https://sms4smile.com/quotes/carl-rogers/the-genuinely-significant-creation-whether-an-idea-or-a-work-of-art/) [Carl Rogers](https://sms4smile.com/quotes/author/carl-rogers/) > [Adults who think that children must be manipulated for their own good have developed the attitude of a controlling parent who lacks faith in…](https://sms4smile.com/quotes/carl-rogers/adults-who-think-that-children-must-be-manipulated-for-their-own-good/) [Carl Rogers](https://sms4smile.com/quotes/author/carl-rogers/) > [The state of empathy, or being empathic, is to perceive the internal frame of reference of another with accuracy and with the emotional components…](https://sms4smile.com/quotes/carl-rogers/the-state-of-empathy-or-being-empathic-is-to-perceive-the-internal/) [Carl Rogers](https://sms4smile.com/quotes/author/carl-rogers/) > [In a person who is open to experience each stimulus is freely relayed through the nervous system, without being distorted by any process of…](https://sms4smile.com/quotes/carl-rogers/in-a-person-who-is-open-to-experience-each-stimulus-is-freely-relayed/) [Carl Rogers](https://sms4smile.com/quotes/author/carl-rogers/) > [It is that the individual has within him or herself vast resources for self-understanding, for altering the self-concept basic attitudes, and his or her…](https://sms4smile.com/quotes/carl-rogers/it-is-that-the-individual-has-within-him-or-herself-vast-resources/) [Carl Rogers](https://sms4smile.com/quotes/author/carl-rogers/) > [We in the West seem to have made a fetish out of complete individual self-sufficiency, of not needing help, of being completely private except…](https://sms4smile.com/quotes/carl-rogers/we-in-the-west-seem-to-have-made-a-fetish-out-of-complete-individual/) [Carl Rogers](https://sms4smile.com/quotes/author/carl-rogers/) > [I think my deepest criticism of the educational system . . . is that it's all based upon a distrust of the student. Don't…](https://sms4smile.com/quotes/carl-rogers/i-think-my-deepest-criticism-of-the-educational-system-is-that-it-s/) [Carl Rogers](https://sms4smile.com/quotes/author/carl-rogers/) > [The curious paradox is that when I accept myself just as I am, then I can change.](https://sms4smile.com/quotes/carl-rogers/the-curious-paradox-is-that-when-i-accept-myself-just-as-i-am-then-i/) [Carl Rogers](https://sms4smile.com/quotes/author/carl-rogers/) > [It's an awful risky thing to live](https://sms4smile.com/quotes/carl-rogers/it-s-an-awful-risky-thing-to-live/) [Carl Rogers](https://sms4smile.com/quotes/author/carl-rogers/) > [To be original, or different, is felt to be "dangerous."](https://sms4smile.com/quotes/carl-rogers/to-be-original-or-different-is-felt-to-be-dangerous/) [Carl Rogers](https://sms4smile.com/quotes/author/carl-rogers/) > [Man's inability to communicate is a result of his failure to listen effectively.](https://sms4smile.com/quotes/carl-rogers/man-s-inability-to-communicate-is-a-result-of-his-failure-to-listen/) [Carl Rogers](https://sms4smile.com/quotes/author/carl-rogers/) > [It is astonishing how elements which seem insoluble become soluble when someone listens. 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The inner seven-year-old…](https://sms4smile.com/quotes/laura-haddock/i-think-it-s-important-not-to-grow-up-too-fast-i-m-26-now-and-i-still/) [Laura Haddock](https://sms4smile.com/quotes/author/laura-haddock/) > [As soon as I turned the key I saw it hanging, the color of fire and sunset. the colour of flamboyant flowers. ‘If you…](https://sms4smile.com/quotes/jean-rhys/as-soon-as-i-turned-the-key-i-saw-it-hanging-the-color-of-fire-and/) [Jean Rhys](https://sms4smile.com/quotes/author/jean-rhys/) > [While the prosecution has said this is about the defendants lies, one worries that those lies already have been buried under too much discussion…](https://sms4smile.com/quotes/david-berg/while-the-prosecution-has-said-this-is-about-the-defendants-lies-one/) [David Berg](https://sms4smile.com/quotes/author/david-berg/) > [With every rising of the sun Think of your life as just begun. 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