--- title: "Meaning & Key Takeaway of: At Hamilton Brothers, not much is…" description: "\"“At Hamilton Brothers, not much is self-serve, and I was forced to interact with the guys at the counter. These were all middle-aged men who evidently ..." image: "https://sms4smile.com/quotes/i/bea/brent-preston-103603_farming_at-hamilton-brothers-not-much-is-self-se_2821701.jpg" --- # At Hamilton Brothers, not much is self-serve, and I was… ![“At Hamilton Brothers, not much is self-serve, and I was forced to interact with the guys at the counter. These were all middle-aged men who evidently knew a lot about everything. They would ask me questions about my order that I often couldn't answer. “What size chickenwire?" or “Ardox nails or…” quote by Brent Preston](https://sms4smile.com/quotes/i/bea/brent-preston-103603_farming_at-hamilton-brothers-not-much-is-self-se_2821701.jpg) [Download](https://sms4smile.com/quotes/i/bea/brent-preston-103603_farming_at-hamilton-brothers-not-much-is-self-se_2821701.jpg) [Open image](https://sms4smile.com/quotes/i/bea/brent-preston-103603_farming_at-hamilton-brothers-not-much-is-self-se_2821701.jpg) > ““At Hamilton Brothers, not much is self-serve, and I was forced to interact with the guys at the counter. These were all middle-aged men who evidently knew a lot about everything. They would ask me questions about my order that I often couldn't answer. “What size chickenwire?" or “Ardox nails or regular?" or the one that always struck me with fear, “What you doing with all this stuff?" It seemed they were running my order through a vast mental database and determining that there was nothing known to humanity that could be built properly with the list of items I wanted.”” [Brent Preston](https://sms4smile.com/quotes/author/brent-preston/) ## About This Quote This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation. At Hamilton Brothers, limited self‑service forces interaction with knowledgeable staff, revealing gaps in product knowledge and the need for guided assistance. **In simple terms:** Guided assistance fills knowledge gaps. Key Takeaway Seek help when unsure. Themes customer service knowledge gaps guided assistance Mood practical observational Type Farming:0 Questions Order:0 Couldn Answer:0 Hamilton Brothers:0 Size Chickenwire:0 Self Serve:0 When to use this quote - business process improvement - training programs Key Concepts retail interactions product selection decision support Questions to Reflect On - What questions do you ask when unsure? - How can staff better anticipate needs? A Different Perspective Relying on staff may slow transactions. ★ ★ ★ ★ ★ No ratings yet [Couldn Answer](https://sms4smile.com/quotes/about/couldn-answer-1413494/) [Farming](https://sms4smile.com/quotes/about/farming/) [Hamilton Brothers](https://sms4smile.com/quotes/about/hamilton-brothers-3595675/) [Questions Order](https://sms4smile.com/quotes/about/questions-order-1358866/) [Self Serve](https://sms4smile.com/quotes/about/self-serve-3595677/) [Size Chickenwire](https://sms4smile.com/quotes/about/size-chickenwire-3595676/) ## Related quotes > [We have to be able to ask questions in order to answer them.](https://sms4smile.com/quotes/edward-snowden/we-have-to-be-able-to-ask-questions-in-order-to-answer-them/) [Edward Snowden](https://sms4smile.com/quotes/author/edward-snowden/) > [“For a happy and health life, get the answers to these questions in this order: Where, Who, Why, What and How to be you.”](https://sms4smile.com/quotes/diana-dentinger/for-a-happy-and-health-life-get-the-answers-to-these-questions-in/) [Diana Dentinger](https://sms4smile.com/quotes/author/diana-dentinger/) > [You could probably ask anyone who loves Fincher films, and they couldn't answer why.](https://sms4smile.com/quotes/stellan-skarsgard/you-could-probably-ask-anyone-who-loves-fincher-films-and-they-couldn/) [Stellan Skarsgard](https://sms4smile.com/quotes/author/stellan-skarsgard/) > [“They go on to this better place, you know, which is what they wanted all along. But you and me, we're still left behind…](https://sms4smile.com/quotes/jodi-picoult/they-go-on-to-this-better-place-you-know-which-is-what-they-wanted/) [Jodi Picoult](https://sms4smile.com/quotes/author/jodi-picoult/) > [If it's us", she whispered, "how come you get to decide?" When he didn't answer - couldn't answer - she turned and stared out…](https://sms4smile.com/quotes/jodi-picoult/if-it-s-us-she-whispered-how-come-you-get-to-decide-when-he-didn-t/) [Jodi Picoult](https://sms4smile.com/quotes/author/jodi-picoult/) > [My wife asked me once if I weren't a comedian what I would do. I couldn't answer the question. I never imagined doing anything…](https://sms4smile.com/quotes/dave-chappelle/my-wife-asked-me-once-if-i-weren-t-a-comedian-what-i-would-do-i/) [Dave Chappelle](https://sms4smile.com/quotes/author/dave-chappelle/) > [“This was not the time to say “I don’t know.” The brothers had begging, hungry looks, like dogs waiting to be fed. They wanted…](https://sms4smile.com/quotes/terry-pratchett/this-was-not-the-time-to-say-i-don-t-know-the-brothers-had-begging/) [Terry Pratchett](https://sms4smile.com/quotes/author/terry-pratchett/) > [I'd first ask him why but Ja would never say that. Ja's my brother. So, I couldn't even answer that 'cause it's so not…](https://sms4smile.com/quotes/irv-gotti/i-d-first-ask-him-why-but-ja-would-never-say-that-ja-s-my-brother-so/) [Irv Gotti](https://sms4smile.com/quotes/author/irv-gotti/) > [“If you couldn’t find the answer in your past then, perhaps, you could sort it out in the future.”](https://sms4smile.com/quotes/anurag-bhatt/if-you-couldn-t-find-the-answer-in-your-past-then-perhaps-you-could/) [Anurag Bhatt](https://sms4smile.com/quotes/author/anurag-bhatt/) > [“I bit my lip. I was so enraptured in what he was doing to me that I couldn't answer.”](https://sms4smile.com/quotes/gideon-rathbone/i-bit-my-lip-i-was-so-enraptured-in-what-he-was-doing-to-me-that-i/) [Gideon Rathbone](https://sms4smile.com/quotes/author/gideon-rathbone/) > [“Smart people don't work with their hands. If you have a brain, being outside and performing physical labor are the things you do on…](https://sms4smile.com/quotes/brent-preston/smart-people-don-t-work-with-their-hands-if-you-have-a-brain-being/) [Brent Preston](https://sms4smile.com/quotes/author/brent-preston/) > [“The human population is too large, and the earth too small, to sustain us in the ways our ancestors lived. Most of the land…](https://sms4smile.com/quotes/nina-fedoroff/the-human-population-is-too-large-and-the-earth-too-small-to-sustain/) [Nina Fedoroff](https://sms4smile.com/quotes/author/nina-fedoroff/) > [“She allowed herself the luxury of a good cry, figuring that her tears were mingling with the downpour to soak into the soil. It…](https://sms4smile.com/quotes/tracy-winegar/she-allowed-herself-the-luxury-of-a-good-cry-figuring-that-her-tears/) [Tracy Winegar](https://sms4smile.com/quotes/author/tracy-winegar/) > [Family over friends, because real friends are family](https://sms4smile.com/quotes/anonymous/family-over-friends-because-real-friends-are-family/) [Anonymous](https://sms4smile.com/quotes/author/anonymous/) > [In the past 40 years, the United States lost more than a million farmers and ranchers. Many of our farmers are aging. Today, only…](https://sms4smile.com/quotes/tom-vilsack/in-the-past-40-years-the-united-states-lost-more-than-a-million/) [Tom Vilsack](https://sms4smile.com/quotes/author/tom-vilsack/) ## More by Brent Preston > [“Smart people don't work with their hands. If you have a brain, being outside and performing physical labor are the things you do on…](https://sms4smile.com/quotes/brent-preston/smart-people-don-t-work-with-their-hands-if-you-have-a-brain-being/) [Brent Preston](https://sms4smile.com/quotes/author/brent-preston/) [Explore all 2 Brent Preston quotes ](https://sms4smile.com/quotes/author/brent-preston/) ## More Farming quotes > [In the past 40 years, the United States lost more than a million farmers and ranchers. Many of our farmers are aging. Today, only…](https://sms4smile.com/quotes/tom-vilsack/in-the-past-40-years-the-united-states-lost-more-than-a-million/) [Tom Vilsack](https://sms4smile.com/quotes/author/tom-vilsack/) > [Family over friends, because real friends are family](https://sms4smile.com/quotes/anonymous/family-over-friends-because-real-friends-are-family/) [Anonymous](https://sms4smile.com/quotes/author/anonymous/) > [“She allowed herself the luxury of a good cry, figuring that her tears were mingling with the downpour to soak into the soil. It…](https://sms4smile.com/quotes/tracy-winegar/she-allowed-herself-the-luxury-of-a-good-cry-figuring-that-her-tears/) [Tracy Winegar](https://sms4smile.com/quotes/author/tracy-winegar/) > [“The human population is too large, and the earth too small, to sustain us in the ways our ancestors lived. Most of the land…](https://sms4smile.com/quotes/nina-fedoroff/the-human-population-is-too-large-and-the-earth-too-small-to-sustain/) [Nina Fedoroff](https://sms4smile.com/quotes/author/nina-fedoroff/) > [Farming's always been my business.](https://sms4smile.com/quotes/howlin-wolf/farming-s-always-been-my-business/) [Howlin' Wolf](https://sms4smile.com/quotes/author/howlin-wolf/) > [There are a few people out there with whom you fit just so, and, amazingly, you keep fitting just so even after you have…](https://sms4smile.com/quotes/lauren-f-winner/there-are-a-few-people-out-there-with-whom-you-fit-just-so-and/) [Lauren F. Winner](https://sms4smile.com/quotes/author/lauren-f-winner/) > [“I'm growing as a person. I'm self-farming. That's the highest form of farming, even greater than being a duck farmer, which, as you can…](https://sms4smile.com/quotes/jarod-kintz/i-m-growing-as-a-person-i-m-self-farming-that-s-the-highest-form-of/) [Jarod Kintz](https://sms4smile.com/quotes/author/jarod-kintz/) > [The soil is the great connector of our lives, the source and destination of all.](https://sms4smile.com/quotes/wendell-berry/the-soil-is-the-great-connector-of-our-lives-the-source-and/) [Wendell Berry](https://sms4smile.com/quotes/author/wendell-berry/) > [“The cost to reconnect animals to live in natural settings without human support is a debt that many animals in transition must honor with…](https://sms4smile.com/quotes/young-tim/the-cost-to-reconnect-animals-to-live-in-natural-settings-without/) [Young Tim](https://sms4smile.com/quotes/author/young-tim/) > [How will you know a good farmer when you meet him? He will not ask you for any favors.](https://sms4smile.com/quotes/jane-smiley/how-will-you-know-a-good-farmer-when-you-meet-him-he-will-not-ask-you/) [Jane Smiley](https://sms4smile.com/quotes/author/jane-smiley/) > [And I have to tell you, as tough as farming is, the idea of farming when you’re losing money year after year... that’s not…](https://sms4smile.com/quotes/anonymous/and-i-have-to-tell-you-as-tough-as-farming-is-the-idea-of-farming/) [Anonymous](https://sms4smile.com/quotes/author/anonymous/) > [Every single day we sit down to eat, breakfast, lunch, and dinner, and at our table we have food that was planted, picked, or…](https://sms4smile.com/quotes/dolores-huerta/every-single-day-we-sit-down-to-eat-breakfast-lunch-and-dinner-and-at/) [Dolores Huerta](https://sms4smile.com/quotes/author/dolores-huerta/) > [Factory-farm lobbyists are so powerful and so well funded and they do everything in their power to hide the truth about farming. They keep…](https://sms4smile.com/quotes/moby/factory-farm-lobbyists-are-so-powerful-and-so-well-funded-and-they-do/) [Moby](https://sms4smile.com/quotes/author/moby/) > [“Ellis,” he said. “You’re watchin’ a miracle right under your nose.” He gave a few of the seeds to Ellis and let him drop…](https://sms4smile.com/quotes/tracy-winegar/ellis-he-said-you-re-watchin-a-miracle-right-under-your-nose-he-gave/) [Tracy Winegar](https://sms4smile.com/quotes/author/tracy-winegar/) > [One of the happiest days of my life is when I made five or six hundred pesos from a crop of watermelons I raise…](https://sms4smile.com/quotes/emiliano-zapata/one-of-the-happiest-days-of-my-life-is-when-i-made-five-or-six/) [Emiliano Zapata](https://sms4smile.com/quotes/author/emiliano-zapata/) [Browse all 461 Farming quotes ](https://sms4smile.com/quotes/about/farming/) ```json { "@context": "https://schema.org", "@graph": [ { "@type": "Quotation", "text": "“At Hamilton Brothers, not much is self-serve, and I was forced to interact with the guys at the counter. 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