---
title: "Meaning & Key Takeaway of: Companies whose marketing and sales…"
description: "\"Companies whose marketing and sales departments are not using the Internet and social media for communication may have the same fate that the dime stor..."
image: "https://sms4smile.com/quotes/i/d09/bill-capodagli-16068_communication_companies-whose-marketing-and-sales-depa_3166209.jpg"
---

#  Companies whose marketing and sales departments are not…

![“Companies whose marketing and sales departments are not using the Internet and social media for communication may have the same fate that the dime stores had when Wal-Mart came onto the scene.” quote by Bill Capodagli](https://sms4smile.com/quotes/i/d09/bill-capodagli-16068_communication_companies-whose-marketing-and-sales-depa_3166209.jpg)   [Download](https://sms4smile.com/quotes/i/d09/bill-capodagli-16068_communication_companies-whose-marketing-and-sales-depa_3166209.jpg) [Open image](https://sms4smile.com/quotes/i/d09/bill-capodagli-16068_communication_companies-whose-marketing-and-sales-depa_3166209.jpg)

> “Companies whose marketing and sales departments are not using the Internet and social media for communication may have the same fate that the dime stores had when Wal-Mart came onto the scene.”

[Bill Capodagli](https://sms4smile.com/quotes/author/bill-capodagli/)

## About This Quote

This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation.

Businesses ignoring online and social media risk obsolescence, similar to small stores eclipsed by big retailers.

**In simple terms:** Ignore digital media, risk failure.

Key Takeaway

Adopt internet and social media for marketing.

Themes

digital transformation competition strategy

Mood

strategic urgent

Type

business motivational

When to use this quote

- launching online campaigns
- social media engagement
- e‑commerce integration

Key Concepts

social media marketing digital disruption business adaptation

Questions to Reflect On

- How will you integrate digital channels?
- What content will engage your audience?

A Different Perspective

Digital adoption alone isn’t enough without quality content.

★ ★ ★ ★ ★   No ratings yet

[Communication](https://sms4smile.com/quotes/about/communication/) [Companies](https://sms4smile.com/quotes/about/companies/) [Companies Marketing](https://sms4smile.com/quotes/about/companies-marketing-5743545/) [Company](https://sms4smile.com/quotes/about/company/) [Department](https://sms4smile.com/quotes/about/department/) [Dime Stores](https://sms4smile.com/quotes/about/dime-stores-3193679/) [Dimes](https://sms4smile.com/quotes/about/dimes/) [Fate](https://sms4smile.com/quotes/about/fate/) [Internet](https://sms4smile.com/quotes/about/internet/) [Marketing](https://sms4smile.com/quotes/about/marketing/) [Marketing and sales](https://sms4smile.com/quotes/about/marketing-and-sales/) [May](https://sms4smile.com/quotes/about/may/) [Media](https://sms4smile.com/quotes/about/media/) [Scene](https://sms4smile.com/quotes/about/scene/) [Social](https://sms4smile.com/quotes/about/social/) [Social media](https://sms4smile.com/quotes/about/social-media/) [Stores](https://sms4smile.com/quotes/about/stores/) [Stores Wal](https://sms4smile.com/quotes/about/stores-wal-5743546/) [Twitter](https://sms4smile.com/quotes/about/twitter/) [Wal Mart](https://sms4smile.com/quotes/about/wal-mart-338804/)

## Related quotes

> [“She was cuckoo about dime stores, where she bought cosmetics and pins and combs. After we locked the expensive purchases in the station wagon…](https://sms4smile.com/quotes/saul-bellow/she-was-cuckoo-about-dime-stores-where-she-bought-cosmetics-and-pins/)

[Saul Bellow](https://sms4smile.com/quotes/author/saul-bellow/)

> [In the dime stores and bus stations, people talk of situations, read books, repeat quotations, draw conclusions on the wall.](https://sms4smile.com/quotes/bob-dylan/in-the-dime-stores-and-bus-stations-people-talk-of-situations-read/)

[Bob Dylan](https://sms4smile.com/quotes/author/bob-dylan/)

> [“Meanwhile, large corporations have invented a Web genre that combines and remediates a number of forms, including the promotional ad or brochure, the stockholder's…](https://sms4smile.com/quotes/jay-david-bolter/meanwhile-large-corporations-have-invented-a-web-genre-that-combines/)

[Jay David Bolter](https://sms4smile.com/quotes/author/jay-david-bolter/)

> [My genre-hopping has caused problems with marketing and sales departments over the years, because they need to know where to position a book with…](https://sms4smile.com/quotes/f-paul-wilson/my-genre-hopping-has-caused-problems-with-marketing-and-sales/)

[F. Paul Wilson](https://sms4smile.com/quotes/author/f-paul-wilson/)

> [“It used to be said "Build it and they will come," now it is "Build it and bribe them in".”](https://sms4smile.com/quotes/bangambiki-habyarimana/it-used-to-be-said-build-it-and-they-will-come-now-it-is-build-it-and/)

[Bangambiki Habyarimana](https://sms4smile.com/quotes/author/bangambiki-habyarimana/)

> [“Three Keys To Predictable Revenue Building a Sales Machine that creates ongoing, predictable revenue takes: Predictable Lead Generation, the most important thing for creating…](https://sms4smile.com/quotes/aaron-ross/three-keys-to-predictable-revenue-building-a-sales-machine-that/)

[Aaron Ross](https://sms4smile.com/quotes/author/aaron-ross/)

> [The best sales questions have your expertise wrapped into them.](https://sms4smile.com/quotes/jill-konrath/the-best-sales-questions-have-your-expertise-wrapped-into-them/)

[Jill Konrath](https://sms4smile.com/quotes/author/jill-konrath/)

> [By monitoring the activity taking place on social networks, retailers can amplify successful marketing and sales strategies and avoid weak tactics which can later…](https://sms4smile.com/quotes/ryan-holmes/by-monitoring-the-activity-taking-place-on-social-networks-retailers/)

[Ryan Holmes](https://sms4smile.com/quotes/author/ryan-holmes/)

> [I was accepted into Cornell in 1979 and went there to follow a finance and business path. I ended up pursuing marketing and sales…](https://sms4smile.com/quotes/reggie-fils-aime/i-was-accepted-into-cornell-in-1979-and-went-there-to-follow-a/)

[Reggie Fils-Aime](https://sms4smile.com/quotes/author/reggie-fils-aime/)

> [Internalize the Golden Rule of sales that says: All things being equal, people will do business with, and refer business to, those people they…](https://sms4smile.com/quotes/bob-burg/internalize-the-golden-rule-of-sales-that-says-all-things-being-equal/)

[Bob Burg](https://sms4smile.com/quotes/author/bob-burg/)

> [A smart salesperson listens to emotions not facts.](https://sms4smile.com/quotes/zig-ziglar/a-smart-salesperson-listens-to-emotions-not-facts/)

[Zig Ziglar](https://sms4smile.com/quotes/author/zig-ziglar/)

> [“Never need the sale.”](https://sms4smile.com/quotes/joy-madden/never-need-the-sale/)

[Joy Madden](https://sms4smile.com/quotes/author/joy-madden/)

> [Content is fire. Social media is gasoline.](https://sms4smile.com/quotes/ryan-kahn/content-is-fire-social-media-is-gasoline/)

[Ryan Kahn](https://sms4smile.com/quotes/author/ryan-kahn/)

> [“Marketing and sales isn’t about trying to persuade, coerce, or manipulate people into buying your services. It’s about putting yourself out in front of,…](https://sms4smile.com/quotes/michael-port/marketing-and-sales-isn-t-about-trying-to-persuade-coerce-or/)

[Michael Port](https://sms4smile.com/quotes/author/michael-port/)

> [“If you think marketing is expensive, you’re doing it wrong”](https://sms4smile.com/quotes/stacey-kehoe/if-you-think-marketing-is-expensive-you-re-doing-it-wrong/)

[Stacey Kehoe](https://sms4smile.com/quotes/author/stacey-kehoe/)

## More by Bill Capodagli

> [The two greatest role models in my professional career were Walt Disney and Dr. Deming. Dr. Deming was the Father of Total Quality Management…](https://sms4smile.com/quotes/bill-capodagli/the-two-greatest-role-models-in-my-professional-career-were-walt/)

[Bill Capodagli](https://sms4smile.com/quotes/author/bill-capodagli/)

> [This is great if you know all those "not to do" strategies. Sometimes you learn the "not to do's" by doing. The key is…](https://sms4smile.com/quotes/bill-capodagli/this-is-great-if-you-know-all-those-not-to-do-strategies-sometimes/)

[Bill Capodagli](https://sms4smile.com/quotes/author/bill-capodagli/)

> [Love for coworkers, love for customers, love for the product and love for self. Walt Disney instilled all of these "loves" in his company.…](https://sms4smile.com/quotes/bill-capodagli/love-for-coworkers-love-for-customers-love-for-the-product-and-love/)

[Bill Capodagli](https://sms4smile.com/quotes/author/bill-capodagli/)

> [My mother's work ethic, her attitude, and the way she treated each and every customer as if they were her best friend were better…](https://sms4smile.com/quotes/bill-capodagli/my-mother-s-work-ethic-her-attitude-and-the-way-she-treated-each-and/)

[Bill Capodagli](https://sms4smile.com/quotes/author/bill-capodagli/)

> [For almost 100 years, The Walt Disney Company has had a variety of leaders. Even though it has been hard for some of these…](https://sms4smile.com/quotes/bill-capodagli/for-almost-100-years-the-walt-disney-company-has-had-a-variety-of/)

[Bill Capodagli](https://sms4smile.com/quotes/author/bill-capodagli/)

> [Social media can work to a CEO's advantage. Someone with a great product in a small town in the middle of nowhere can compete…](https://sms4smile.com/quotes/bill-capodagli/social-media-can-work-to-a-ceo-s-advantage-someone-with-a-great/)

[Bill Capodagli](https://sms4smile.com/quotes/author/bill-capodagli/)

> [Knowledge is the understanding of what, how and why we need to do something. Skill is applying that knowledge in a practical situation. Attitude…](https://sms4smile.com/quotes/bill-capodagli/knowledge-is-the-understanding-of-what-how-and-why-we-need-to-do/)

[Bill Capodagli](https://sms4smile.com/quotes/author/bill-capodagli/)

> [An idea becomes great when it becomes tangible.](https://sms4smile.com/quotes/bill-capodagli/an-idea-becomes-great-when-it-becomes-tangible/)

[Bill Capodagli](https://sms4smile.com/quotes/author/bill-capodagli/)

> [In the long run, it costs more to provide poor rather than good service.](https://sms4smile.com/quotes/bill-capodagli/in-the-long-run-it-costs-more-to-provide-poor-rather-than-good-service/)

[Bill Capodagli](https://sms4smile.com/quotes/author/bill-capodagli/)

> [When values are deeply embedded within an organization, they seldom change.](https://sms4smile.com/quotes/bill-capodagli/when-values-are-deeply-embedded-within-an-organization-they-seldom/)

[Bill Capodagli](https://sms4smile.com/quotes/author/bill-capodagli/)

> [Organizational culture begins in HR. This means to hire for attitude and train for skill.](https://sms4smile.com/quotes/bill-capodagli/organizational-culture-begins-in-hr-this-means-to-hire-for-attitude/)

[Bill Capodagli](https://sms4smile.com/quotes/author/bill-capodagli/)

> [Productivity starts with doing the right things.](https://sms4smile.com/quotes/bill-capodagli/productivity-starts-with-doing-the-right-things/)

[Bill Capodagli](https://sms4smile.com/quotes/author/bill-capodagli/)

> [Often we will learn more from our failures than we do from our successes.](https://sms4smile.com/quotes/bill-capodagli/often-we-will-learn-more-from-our-failures-than-we-do-from-our/)

[Bill Capodagli](https://sms4smile.com/quotes/author/bill-capodagli/)

> [“A leader’s job is to create an environment of mutual respect and trust.”](https://sms4smile.com/quotes/bill-capodagli/a-leader-s-job-is-to-create-an-environment-of-mutual-respect-and-trust/)

[Bill Capodagli](https://sms4smile.com/quotes/author/bill-capodagli/)

> [People are over 20 times more likely to remember a story than a series of facts and figures. A good story touches our hearts.](https://sms4smile.com/quotes/bill-capodagli/people-are-over-20-times-more-likely-to-remember-a-story-than-a/)

[Bill Capodagli](https://sms4smile.com/quotes/author/bill-capodagli/)

[Explore all 41 Bill Capodagli quotes ](https://sms4smile.com/quotes/author/bill-capodagli/)

## More Communication quotes

> [Some people still believe you should just fall in line with what's going on - and that's scary. It makes a mockery of freedom…](https://sms4smile.com/quotes/emily-robison/some-people-still-believe-you-should-just-fall-in-line-with-what-s/)

[Emily Robison](https://sms4smile.com/quotes/author/emily-robison/)

> [The problem posed by indirect speech acts is the problem of how it is possible for the speaker to say one thing and mean…](https://sms4smile.com/quotes/john-searle/the-problem-posed-by-indirect-speech-acts-is-the-problem-of-how-it-is/)

[John Searle](https://sms4smile.com/quotes/author/john-searle/)

> [We should have a conversation when we hang up.](https://sms4smile.com/quotes/benedict-cumberbatch/we-should-have-a-conversation-when-we-hang-up/)

[Benedict Cumberbatch](https://sms4smile.com/quotes/author/benedict-cumberbatch/)

> [Sing like no one's listening, love like you've never been hurt, dance like nobody's watching, and live like its heaven on earth.](https://sms4smile.com/quotes/mark-twain/sing-like-no-one-s-listening-love-like-you-ve-never-been-hurt-dance/)

[Mark Twain](https://sms4smile.com/quotes/author/mark-twain/)

> [A poet is wounded into speech, and he examines these wounds, meticulously, to discover how to heal them. The bad poet harangues at the…](https://sms4smile.com/quotes/samuel-r-delany/a-poet-is-wounded-into-speech-and-he-examines-these-wounds/)

[Samuel R. Delany](https://sms4smile.com/quotes/author/samuel-r-delany/)

> [“To engage in dialogue is to serve others via whatever is real inside you; to engage in debate is to ultimately serve the illusions…](https://sms4smile.com/quotes/oli-anderson/to-engage-in-dialogue-is-to-serve-others-via-whatever-is-real-inside/)

[Oli Anderson](https://sms4smile.com/quotes/author/oli-anderson/)

> [What it comes down to for me is this: Will the technologies of communication in our culture, serve to enlighten us and help us…](https://sms4smile.com/quotes/roger-waters/what-it-comes-down-to-for-me-is-this-will-the-technologies-of/)

[Roger Waters](https://sms4smile.com/quotes/author/roger-waters/)

> [In dialogue, there is opposition, yes, but no head-on collision. Smashing heads does not open minds.](https://sms4smile.com/quotes/deborah-tannen/in-dialogue-there-is-opposition-yes-but-no-head-on-collision-smashing/)

[Deborah Tannen](https://sms4smile.com/quotes/author/deborah-tannen/)

> [A dialogue is very important. It is a form of communication in which question and answer continue till a question is left without an…](https://sms4smile.com/quotes/jiddu-krishnamurti/a-dialogue-is-very-important-it-is-a-form-of-communication-in-which/)

[Jiddu Krishnamurti](https://sms4smile.com/quotes/author/jiddu-krishnamurti/)

> [I get afraid of the dark if I'm in a great deal of dark, and I have to move around inside of that fear...…](https://sms4smile.com/quotes/emil-ferris/i-get-afraid-of-the-dark-if-i-m-in-a-great-deal-of-dark-and-i-have-to/)

[Emil Ferris](https://sms4smile.com/quotes/author/emil-ferris/)

> [I've been in a serious conversation with one of my children, and a fan has come up. I've been in a public bathroom and…](https://sms4smile.com/quotes/helen-reddy/i-ve-been-in-a-serious-conversation-with-one-of-my-children-and-a-fan/)

[Helen Reddy](https://sms4smile.com/quotes/author/helen-reddy/)

> [Life as we know it is fundamentally unsatisfying. I think most folks feel this to be true. They know that a life of aimless…](https://sms4smile.com/quotes/michael-yates/life-as-we-know-it-is-fundamentally-unsatisfying-i-think-most-folks/)

[Michael Yates](https://sms4smile.com/quotes/author/michael-yates/)

> [Disability, in general, hasn't been included in the conversation about inclusivity.](https://sms4smile.com/quotes/jason-winston-george/disability-in-general-hasn-t-been-included-in-the-conversation-about/)

[Jason Winston George](https://sms4smile.com/quotes/author/jason-winston-george/)

> [“Women will be at least 50 percent of the communications community workforce … from executive suite to interns. Why? The “integrated” agency will be…](https://sms4smile.com/quotes/yoram-wind/women-will-be-at-least-50-percent-of-the-communications-community/)

[Yoram Wind](https://sms4smile.com/quotes/author/yoram-wind/)

> [There are certain things you must not say in spite of the fact that supposedly democracy means free speech. No. You are not allowed…](https://sms4smile.com/quotes/chris-eubank-sr/there-are-certain-things-you-must-not-say-in-spite-of-the-fact-that/)

[Chris Eubank Sr](https://sms4smile.com/quotes/author/chris-eubank-sr/)

[Browse all 21,506 Communication quotes ](https://sms4smile.com/quotes/about/communication/)

```json
{
    "@context": "https://schema.org",
    "@graph": [
        {
            "@type": "Quotation",
            "text": "Companies whose marketing and sales departments are not using the Internet and social media for communication may have the same fate that the dime stores had when Wal-Mart came onto the scene.",
            "creator": {
                "@type": "Person",
                "name": "Bill Capodagli"
            },
            "isPartOf": {
                "@id": "https://sms4smile.com/quotes/#website"
            },
            "url": "https://sms4smile.com/quotes/bill-capodagli/companies-whose-marketing-and-sales-departments-are-not-using-the/",
            "about": {
                "@type": "Thing",
                "name": "Communication"
            },
            "@id": "https://sms4smile.com/quotes/bill-capodagli/companies-whose-marketing-and-sales-departments-are-not-using-the/#quotation",
            "image": {
                "@type": "ImageObject",
                "@id": "https://sms4smile.com/quotes/i/d09/bill-capodagli-16068_communication_companies-whose-marketing-and-sales-depa_3166209.jpg",
                "contentUrl": "https://sms4smile.com/quotes/i/d09/bill-capodagli-16068_communication_companies-whose-marketing-and-sales-depa_3166209.jpg",
                "url": "https://sms4smile.com/quotes/i/d09/bill-capodagli-16068_communication_companies-whose-marketing-and-sales-depa_3166209.jpg",
                "width": 1080,
                "height": 1080,
                "caption": "“Companies whose marketing and sales departments are not using the Internet and social media for…” — Bill Capodagli",
                "creditText": "SMS4Smile Quotes",
                "creator": {
                    "@id": "https://sms4smile.com/quotes/#organization"
                }
            }
        },
        {
            "@type": "BreadcrumbList",
            "itemListElement": [
                {
                    "@type": "ListItem",
                    "position": 1,
                    "name": "Home",
                    "item": "https://sms4smile.com/"
                },
                {
                    "@type": "ListItem",
                    "position": 2,
                    "name": "Quotes",
                    "item": "https://sms4smile.com/quotes/"
                },
                {
                    "@type": "ListItem",
                    "position": 3,
                    "name": "Bill Capodagli",
                    "item": "https://sms4smile.com/quotes/author/bill-capodagli/"
                },
                {
                    "@type": "ListItem",
                    "position": 4,
                    "name": "Companies whose marketing and sales departments...",
                    "item": "https://sms4smile.com/quotes/bill-capodagli/companies-whose-marketing-and-sales-departments-are-not-using-the/"
                }
            ],
            "@id": "https://sms4smile.com/quotes/bill-capodagli/companies-whose-marketing-and-sales-departments-are-not-using-the/#breadcrumb"
        },
        {
            "@type": "WebSite",
            "@id": "https://sms4smile.com/quotes/#website",
            "name": "SMS4Smile Quotes",
            "url": "https://sms4smile.com/quotes/",
            "publisher": {
                "@id": "https://sms4smile.com/quotes/#organization"
            }
        },
        {
            "@type": "Organization",
            "@id": "https://sms4smile.com/quotes/#organization",
            "name": "SMS4Smile Quotes",
            "url": "https://sms4smile.com/quotes/",
            "logo": {
                "@type": "ImageObject",
                "url": "https://sms4smile.com/quotes/wp-content/themes/sq/assets/icons/icon-512.png",
                "width": 512,
                "height": 512
            }
        }
    ]
}
```
