---
title: "3 Donna Spencer Quotes"
description: "Donna Spencer has 3 quotes on SMS4Smile. Browse their most insightful sayings."
image: "https://sms4smile.com/quotes/wp-content/uploads/sms4s/authors/processed/b021/author-donna-spencer-83154.jpg"
---

![Portrait of Donna Spencer](https://sms4smile.com/quotes/wp-content/uploads/sms4s/authors/processed/b021/author-donna-spencer-83154.jpg)

# Donna Spencer

 **3** quotes in **9** categories

Rate this collection:  ★ ★ ★ ★ ★   No ratings yet

##  Quotes by Donna Spencer

> [“People suitable for designing the IA for a site could include: business analysts usability specialists writers graphic designers web developers project managers…](https://sms4smile.com/quotes/donna-spencer/people-suitable-for-designing-the-ia-for-a-site-could-include/)

Donna Spencer

[Attention to detail](https://sms4smile.com/quotes/about/attention-to-detail/)

[Image](https://sms4smile.com/quotes/i/338/donna-spencer-83154_attention-to-detail_people-suitable-for-designing-the-ia-for_1014767.jpg)

> [“When I start a piece of work with a client, I want to know two things straight away: why are they doing…](https://sms4smile.com/quotes/donna-spencer/when-i-start-a-piece-of-work-with-a-client-i-want-to-know-two-things/)

Donna Spencer

[Image](https://sms4smile.com/quotes/i/769/donna-spencer-83154_quote_when-i-start-a-piece-of-work-with-a-clie_1152260.jpg)

> [“But good information architecture can do more than just help people find objects and information. It can empower people by making it…](https://sms4smile.com/quotes/donna-spencer/but-good-information-architecture-can-do-more-than-just-help-people/)

Donna Spencer

[Architecture](https://sms4smile.com/quotes/about/architecture/)

[Image](https://sms4smile.com/quotes/i/c27/donna-spencer-83154_architecture_but-good-information-architecture-can-do_2020781.jpg)

```json
{
    "@context": "https://schema.org",
    "@graph": [
        {
            "@type": "ItemList",
            "@id": "https://sms4smile.com/quotes/author/donna-spencer/#itemlist",
            "name": "Donna Spencer Quotes",
            "numberOfItems": 3,
            "itemListElement": [
                {
                    "@type": "ListItem",
                    "position": 1,
                    "item": {
                        "@type": "Quotation",
                        "text": "“People suitable for designing the IA for a site could include: business analysts usability specialists writers graphic designers web developers project managers Their skills should include: empathy with people language ability to synthesise different types of information attention to detail great communication skills”",
                        "creator": {
                            "@type": "Person",
                            "name": "Donna Spencer"
                        },
                        "url": "https://sms4smile.com/quotes/donna-spencer/people-suitable-for-designing-the-ia-for-a-site-could-include/",
                        "image": {
                            "@type": "ImageObject",
                            "@id": "https://sms4smile.com/quotes/i/338/donna-spencer-83154_attention-to-detail_people-suitable-for-designing-the-ia-for_1014767.jpg",
                            "contentUrl": "https://sms4smile.com/quotes/i/338/donna-spencer-83154_attention-to-detail_people-suitable-for-designing-the-ia-for_1014767.jpg",
                            "url": "https://sms4smile.com/quotes/i/338/donna-spencer-83154_attention-to-detail_people-suitable-for-designing-the-ia-for_1014767.jpg",
                            "width": 1080,
                            "height": 1080,
                            "caption": "“People suitable for designing the IA for a site could include: business analysts usability specialists…” — Donna Spencer",
                            "creditText": "SMS4Smile Quotes",
                            "creator": {
                                "@id": "https://sms4smile.com/quotes/#organization"
                            }
                        }
                    }
                },
                {
                    "@type": "ListItem",
                    "position": 2,
                    "item": {
                        "@type": "Quotation",
                        "text": "“When I start a piece of work with a client, I want to know two things straight away: why are they doing this work, and what do they want to achieve when it’s finished. You may be surprised (though I’m not any more) to hear that in most cases no-one actually knows.”",
                        "creator": {
                            "@type": "Person",
                            "name": "Donna Spencer"
                        },
                        "url": "https://sms4smile.com/quotes/donna-spencer/when-i-start-a-piece-of-work-with-a-client-i-want-to-know-two-things/",
                        "image": {
                            "@type": "ImageObject",
                            "@id": "https://sms4smile.com/quotes/i/769/donna-spencer-83154_quote_when-i-start-a-piece-of-work-with-a-clie_1152260.jpg",
                            "contentUrl": "https://sms4smile.com/quotes/i/769/donna-spencer-83154_quote_when-i-start-a-piece-of-work-with-a-clie_1152260.jpg",
                            "url": "https://sms4smile.com/quotes/i/769/donna-spencer-83154_quote_when-i-start-a-piece-of-work-with-a-clie_1152260.jpg",
                            "width": 1080,
                            "height": 1080,
                            "caption": "“When I start a piece of work with a client, I want to know two things straight away: why are they doing this…” — Donna Spencer",
                            "creditText": "SMS4Smile Quotes",
                            "creator": {
                                "@id": "https://sms4smile.com/quotes/#organization"
                            }
                        }
                    }
                },
                {
                    "@type": "ListItem",
                    "position": 3,
                    "item": {
                        "@type": "Quotation",
                        "text": "“But good information architecture can do more than just help people find objects and information. It can empower people by making it easier for them to learn and make better decisions.”",
                        "creator": {
                            "@type": "Person",
                            "name": "Donna Spencer"
                        },
                        "url": "https://sms4smile.com/quotes/donna-spencer/but-good-information-architecture-can-do-more-than-just-help-people/",
                        "image": {
                            "@type": "ImageObject",
                            "@id": "https://sms4smile.com/quotes/i/c27/donna-spencer-83154_architecture_but-good-information-architecture-can-do_2020781.jpg",
                            "contentUrl": "https://sms4smile.com/quotes/i/c27/donna-spencer-83154_architecture_but-good-information-architecture-can-do_2020781.jpg",
                            "url": "https://sms4smile.com/quotes/i/c27/donna-spencer-83154_architecture_but-good-information-architecture-can-do_2020781.jpg",
                            "width": 1080,
                            "height": 1080,
                            "caption": "“But good information architecture can do more than just help people find objects and information. It can…” — Donna Spencer",
                            "creditText": "SMS4Smile Quotes",
                            "creator": {
                                "@id": "https://sms4smile.com/quotes/#organization"
                            }
                        }
                    }
                }
            ]
        },
        {
            "@type": "Person",
            "@id": "https://sms4smile.com/quotes/author/donna-spencer/#person",
            "name": "Donna Spencer",
            "url": "https://sms4smile.com/quotes/author/donna-spencer/",
            "image": "https://sms4smile.com/quotes/wp-content/uploads/sms4s/authors/processed/b021/author-donna-spencer-83154.jpg"
        },
        {
            "@type": "ProfilePage",
            "@id": "https://sms4smile.com/quotes/author/donna-spencer/#webpage",
            "url": "https://sms4smile.com/quotes/author/donna-spencer/",
            "name": "Donna Spencer",
            "isPartOf": {
                "@id": "https://sms4smile.com/quotes/#website"
            },
            "mainEntity": {
                "@id": "https://sms4smile.com/quotes/author/donna-spencer/#person"
            },
            "primaryImageOfPage": {
                "@id": "https://sms4smile.com/quotes/i/338/donna-spencer-83154_attention-to-detail_people-suitable-for-designing-the-ia-for_1014767.jpg"
            },
            "description": "Donna Spencer has 3 quotes on SMS4Smile. Browse their most insightful sayings.",
            "breadcrumb": {
                "@id": "https://sms4smile.com/quotes/author/donna-spencer/#breadcrumb"
            }
        },
        {
            "@type": "BreadcrumbList",
            "@id": "https://sms4smile.com/quotes/author/donna-spencer/#breadcrumb",
            "itemListElement": [
                {
                    "@type": "ListItem",
                    "position": 1,
                    "name": "Home",
                    "item": "https://sms4smile.com/"
                },
                {
                    "@type": "ListItem",
                    "position": 2,
                    "name": "Quotes",
                    "item": "https://sms4smile.com/quotes/"
                },
                {
                    "@type": "ListItem",
                    "position": 3,
                    "name": "Authors",
                    "item": "https://sms4smile.com/quotes/authors/"
                },
                {
                    "@type": "ListItem",
                    "position": 4,
                    "name": "Donna Spencer",
                    "item": "https://sms4smile.com/quotes/author/donna-spencer/"
                }
            ]
        },
        {
            "@type": "WebSite",
            "@id": "https://sms4smile.com/quotes/#website",
            "name": "SMS4Smile Quotes",
            "url": "https://sms4smile.com/quotes/",
            "publisher": {
                "@id": "https://sms4smile.com/quotes/#organization"
            }
        },
        {
            "@type": "Organization",
            "@id": "https://sms4smile.com/quotes/#organization",
            "name": "SMS4Smile Quotes",
            "url": "https://sms4smile.com/quotes/",
            "logo": {
                "@type": "ImageObject",
                "url": "https://sms4smile.com/quotes/wp-content/themes/sq/assets/icons/icon-512.png",
                "width": 512,
                "height": 512
            }
        }
    ]
}
```
