---
title: "Meaning & Key Takeaway of: This is one of the innovator’s dilemmas…"
description: "\"This is one of the innovator’s dilemmas: Blindly following the maxim that good managers should keep close to their customers can sometimes be a fatal m..."
image: "https://sms4smile.com/quotes/i/34d/anonymous-1_dilemma_this-is-one-of-the-innovator-s-dilemmas_1321394.jpg"
---

#  This is one of the innovator’s dilemmas: Blindly following…

![“This is one of the innovator’s dilemmas: Blindly following the maxim that good managers should keep close to their customers can sometimes be a fatal mistake.” quote by Anonymous](https://sms4smile.com/quotes/i/34d/anonymous-1_dilemma_this-is-one-of-the-innovator-s-dilemmas_1321394.jpg)   [Download](https://sms4smile.com/quotes/i/34d/anonymous-1_dilemma_this-is-one-of-the-innovator-s-dilemmas_1321394.jpg) [Open image](https://sms4smile.com/quotes/i/34d/anonymous-1_dilemma_this-is-one-of-the-innovator-s-dilemmas_1321394.jpg)

> “This is one of the innovator’s dilemmas: Blindly following the maxim that good managers should keep close to their customers can sometimes be a fatal mistake.”

[Anonymous](https://sms4smile.com/quotes/author/anonymous/)

## About This Quote

This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation.

Over‑reliance on customer proximity can blind managers to broader strategic needs, risking failure.

**In simple terms:** Too much focus on customers can be dangerous.

Key Takeaway

Balance customer insight with broader vision.

Themes

leadership strategy customer focus

Mood

analytical cautious

Type

strategic advisory

When to use this quote

- product development
- market analysis
- executive decision making

Key Concepts

organizational theory innovation

Questions to Reflect On

- When should managers step back from direct customer contact?
- How can companies maintain customer empathy without over‑dependence?

A Different Perspective

Neglecting internal capabilities may cause blind spots.

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