--- title: "Meaning & Key Takeaway of: It's about creating a product or service…" description: "\"It's about creating a product or service so good that people will pay for it. Now 30 years on The Body Shop is a multi local business with over 2.045 s..." image: "https://sms4smile.com/quotes/i/a7d/anita-roddick-2286_body_it-s-about-creating-a-product-or-service_568773.png" --- # It's about creating a product or service so good that… ![“It's about creating a product or service so good that people will pay for it. Now 30 years on The Body Shop is a multi local business with over 2.045 stores serving over 77 million customers in 51 different markets in 25 different languages and across 12 time zones. And I haven't a clue how we got…” quote by Anita Roddick](https://sms4smile.com/quotes/i/a7d/anita-roddick-2286_body_it-s-about-creating-a-product-or-service_568773.png) [Download](https://sms4smile.com/quotes/i/a7d/anita-roddick-2286_body_it-s-about-creating-a-product-or-service_568773.png) [Open image](https://sms4smile.com/quotes/i/a7d/anita-roddick-2286_body_it-s-about-creating-a-product-or-service_568773.png) > “It's about creating a product or service so good that people will pay for it. Now 30 years on The Body Shop is a multi local business with over 2.045 stores serving over 77 million customers in 51 different markets in 25 different languages and across 12 time zones. And I haven't a clue how we got here!” [Anita Roddick](https://sms4smile.com/quotes/author/anita-roddick/) ## About This Quote This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation. Creating exceptional products and services leads to organic growth and global reach. **In simple terms:** Great offerings attract customers naturally. Key Takeaway Focus on quality and purpose. Themes business quality growth social entrepreneurship Mood inspirational pragmatic Type motivational entrepreneurial When to use this quote - product development - market expansion - customer experience Key Concepts brand loyalty sustainable commerce Questions to Reflect On - What core values drive your product? - How can you maintain quality at scale? A Different Perspective Success may also depend on timing and external factors. ★ ★ ★ ★ ★ No ratings yet [Body](https://sms4smile.com/quotes/about/body/) [Body Shop](https://sms4smile.com/quotes/about/body-shop/) [Business](https://sms4smile.com/quotes/about/business/) [Clue](https://sms4smile.com/quotes/about/clue/) [Creating](https://sms4smile.com/quotes/about/creating/) [Customer](https://sms4smile.com/quotes/about/customer/) [Customers](https://sms4smile.com/quotes/about/customers/) [Different](https://sms4smile.com/quotes/about/different/) [Different languages](https://sms4smile.com/quotes/about/different-languages/) [Havens](https://sms4smile.com/quotes/about/havens/) [Language](https://sms4smile.com/quotes/about/language/) [Local business](https://sms4smile.com/quotes/about/local-business/) [Locals](https://sms4smile.com/quotes/about/locals/) [Million Customers](https://sms4smile.com/quotes/about/million-customers-1856661/) [Millions](https://sms4smile.com/quotes/about/millions/) [Pay](https://sms4smile.com/quotes/about/pay/) [People](https://sms4smile.com/quotes/about/people/) [Products](https://sms4smile.com/quotes/about/products/) [Service](https://sms4smile.com/quotes/about/service/) [Serving](https://sms4smile.com/quotes/about/serving/) [Shop Multi](https://sms4smile.com/quotes/about/shop-multi-4698874/) [Shops](https://sms4smile.com/quotes/about/shops/) [Stores](https://sms4smile.com/quotes/about/stores/) [Time](https://sms4smile.com/quotes/about/time/) [Time zones](https://sms4smile.com/quotes/about/time-zones/) [Years](https://sms4smile.com/quotes/about/years/) [Zone](https://sms4smile.com/quotes/about/zone/) ## Related quotes > [The Body Shop Foundation is run by our staff and supports social activism and environmental activism. We don't tend to support big agencies.](https://sms4smile.com/quotes/anita-roddick/the-body-shop-foundation-is-run-by-our-staff-and-supports-social/) [Anita Roddick](https://sms4smile.com/quotes/author/anita-roddick/) > [I have no interest in being the biggest, the most profitable or the largest retailer. I just want The Body Shop to be the…](https://sms4smile.com/quotes/anita-roddick/i-have-no-interest-in-being-the-biggest-the-most-profitable-or-the/) [Anita Roddick](https://sms4smile.com/quotes/author/anita-roddick/) > [The laws of business physics have been broken in terms of how many customers you can acquire and how fast. No one in history…](https://sms4smile.com/quotes/ben-horowitz/the-laws-of-business-physics-have-been-broken-in-terms-of-how-many/) [Ben Horowitz](https://sms4smile.com/quotes/author/ben-horowitz/) > [I don't want to be defined by being the founder of the Body Shop, and I don't want to be defined as a woman…](https://sms4smile.com/quotes/anita-roddick/i-don-t-want-to-be-defined-by-being-the-founder-of-the-body-shop-and/) [Anita Roddick](https://sms4smile.com/quotes/author/anita-roddick/) > [The money that we make from the company goes into The Body Shop Foundation, which isn't one of those awful tax shelters like some…](https://sms4smile.com/quotes/anita-roddick/the-money-that-we-make-from-the-company-goes-into-the-body-shop/) [Anita Roddick](https://sms4smile.com/quotes/author/anita-roddick/) > [At The Body Shop we had always been measured by how many jobs we had created, and I got a major award from the…](https://sms4smile.com/quotes/anita-roddick/at-the-body-shop-we-had-always-been-measured-by-how-many-jobs-we-had/) [Anita Roddick](https://sms4smile.com/quotes/author/anita-roddick/) > [A great advantage I had when I started The Body Shop was that I had never been to business school.](https://sms4smile.com/quotes/anita-roddick/a-great-advantage-i-had-when-i-started-the-body-shop-was-that-i-had/) [Anita Roddick](https://sms4smile.com/quotes/author/anita-roddick/) > [“But one-hundred-million customers can’t be wrong, can they?”](https://sms4smile.com/quotes/jenny-trout/but-one-hundred-million-customers-can-t-be-wrong-can-they/) [Jenny Trout](https://sms4smile.com/quotes/author/jenny-trout/) > [The growth of The Body Shop is testimony to the fact that you don't need to waste money on costly advertising campaigns to be…](https://sms4smile.com/quotes/anita-roddick/the-growth-of-the-body-shop-is-testimony-to-the-fact-that-you-don-t/) [Anita Roddick](https://sms4smile.com/quotes/author/anita-roddick/) > [I started The Body Shop in 1976 simply to create a livelihood for myself and my two daughters, while my husband, Gordon, was trekking…](https://sms4smile.com/quotes/anita-roddick/i-started-the-body-shop-in-1976-simply-to-create-a-livelihood-for/) [Anita Roddick](https://sms4smile.com/quotes/author/anita-roddick/) > [Most entrepreneurs don't need as many customers as they think. A lot of people think 10 is too few for a sample. But if…](https://sms4smile.com/quotes/eric-ries/most-entrepreneurs-don-t-need-as-many-customers-as-they-think-a-lot/) [Eric Ries](https://sms4smile.com/quotes/author/eric-ries/) > [“Because he was leaving Liberia, Chris had tried selling his Italian made, Vespa motor-scooter. It had seen a lot of use and I know…](https://sms4smile.com/quotes/captain-hank-bracker-seawater-two/because-he-was-leaving-liberia-chris-had-tried-selling-his-italian/) [Captain Hank Bracker, "Seawater Two](https://sms4smile.com/quotes/author/captain-hank-bracker-seawater-two/) > [You can literally see the radiance and suppleness being restored and dull skin coming back to life as all of those incredible nutrients go…](https://sms4smile.com/quotes/jacqueline-fernandez/you-can-literally-see-the-radiance-and-suppleness-being-restored-and/) [Jacqueline Fernandez](https://sms4smile.com/quotes/author/jacqueline-fernandez/) > [ I was working with Toby Gad, who spent a lot of time in India. There's a sitar \[in "Body Shop"\] and the song has… ](https://sms4smile.com/quotes/madonna-ciccone/i-was-working-with-toby-gad-who-spent-a-lot-of-time-in-india-there-s/) [Madonna Ciccone](https://sms4smile.com/quotes/author/madonna-ciccone/) > [I understand the relationships between the crew chiefs and the engineering or between fabrication and the body shop.](https://sms4smile.com/quotes/michael-waltrip/i-understand-the-relationships-between-the-crew-chiefs-and-the/) [Michael Waltrip](https://sms4smile.com/quotes/author/michael-waltrip/) ## More by Anita Roddick > [There are a lot of dark sides to success, but the light side of it is the ability to be opportunistic, and to be…](https://sms4smile.com/quotes/anita-roddick/there-are-a-lot-of-dark-sides-to-success-but-the-light-side-of-it-is/) [Anita Roddick](https://sms4smile.com/quotes/author/anita-roddick/) > [What we are trying to do is to create a new business paradigm, simply showing that business can have a human face and a…](https://sms4smile.com/quotes/anita-roddick/what-we-are-trying-to-do-is-to-create-a-new-business-paradigm-simply/) [Anita Roddick](https://sms4smile.com/quotes/author/anita-roddick/) > [But if you can create an honorable livelihood, where you take your skills and use them and you earn a living from it, it…](https://sms4smile.com/quotes/anita-roddick/but-if-you-can-create-an-honorable-livelihood-where-you-take-your/) [Anita Roddick](https://sms4smile.com/quotes/author/anita-roddick/) > [Creativity comes by breaking the rules, by saying that you're in love with the anarchist.](https://sms4smile.com/quotes/anita-roddick/creativity-comes-by-breaking-the-rules-by-saying-that-you-re-in-love/) [Anita Roddick](https://sms4smile.com/quotes/author/anita-roddick/) > [I'd have opened a bloody library if I'd wanted to be quiet.](https://sms4smile.com/quotes/anita-roddick/i-d-have-opened-a-bloody-library-if-i-d-wanted-to-be-quiet/) [Anita Roddick](https://sms4smile.com/quotes/author/anita-roddick/) > [You educate people, especially young people, by stirring their passions, so you take every opportunity to grab the imagination of your employees, you get…](https://sms4smile.com/quotes/anita-roddick/you-educate-people-especially-young-people-by-stirring-their-passions/) [Anita Roddick](https://sms4smile.com/quotes/author/anita-roddick/) > [The predominant idea behind globalization, in its most virulent form, is an unpleasant kind of social Darwinism - that the world is for winners…](https://sms4smile.com/quotes/anita-roddick/the-predominant-idea-behind-globalization-in-its-most-virulent-form/) [Anita Roddick](https://sms4smile.com/quotes/author/anita-roddick/) > [You can't change t he wor ld f rom t he rear view mir ror.](https://sms4smile.com/quotes/anita-roddick/you-can-t-change-t-he-wor-ld-f-rom-t-he-rear-view-mir-ror/) [Anita Roddick](https://sms4smile.com/quotes/author/anita-roddick/) > [Business is not financial science, it's about trading.. buying and selling. It's about creating a product or service so good that people will pay…](https://sms4smile.com/quotes/anita-roddick/business-is-not-financial-science-it-s-about-trading-buying-and/) [Anita Roddick](https://sms4smile.com/quotes/author/anita-roddick/) > [The freedom that comes with globalization is freedom for the rich and powerful nations to further exploit and further marginalize those at the bottom…](https://sms4smile.com/quotes/anita-roddick/the-freedom-that-comes-with-globalization-is-freedom-for-the-rich-and/) [Anita Roddick](https://sms4smile.com/quotes/author/anita-roddick/) > [if companies are in business solely to make money, no consumer can fully trust what they do or say.](https://sms4smile.com/quotes/anita-roddick/if-companies-are-in-business-solely-to-make-money-no-consumer-can/) [Anita Roddick](https://sms4smile.com/quotes/author/anita-roddick/) > [Consumers have not been told effectively enough that they have huge power and that purchasing and shopping involve a moral choice.](https://sms4smile.com/quotes/anita-roddick/consumers-have-not-been-told-effectively-enough-that-they-have-huge/) [Anita Roddick](https://sms4smile.com/quotes/author/anita-roddick/) > [But the minute we went public on the stock market, which is how our wealth was created, it was no longer how many people…](https://sms4smile.com/quotes/anita-roddick/but-the-minute-we-went-public-on-the-stock-market-which-is-how-our/) [Anita Roddick](https://sms4smile.com/quotes/author/anita-roddick/) > [Travel is like a university without walls.](https://sms4smile.com/quotes/anita-roddick/travel-is-like-a-university-without-walls/) [Anita Roddick](https://sms4smile.com/quotes/author/anita-roddick/) > [First, you have to have fun. Second, you have to put love where your labour is. Third, you have to go in the opposite…](https://sms4smile.com/quotes/anita-roddick/first-you-have-to-have-fun-second-you-have-to-put-love-where-your/) [Anita Roddick](https://sms4smile.com/quotes/author/anita-roddick/) [Explore all 174 Anita Roddick quotes ](https://sms4smile.com/quotes/author/anita-roddick/) ## More Body quotes > [Most of us are convinced that we are our egos, which is who we think we are. The ego is part of our incarnation.…](https://sms4smile.com/quotes/ram-dass/most-of-us-are-convinced-that-we-are-our-egos-which-is-who-we-think/) [Ram Dass](https://sms4smile.com/quotes/author/ram-dass/) > [The very purpose for being in this body, for every one of us, is to live and rejoice in that virgin area, that untouched,…](https://sms4smile.com/quotes/sri-sri-ravi-shankar/the-very-purpose-for-being-in-this-body-for-every-one-of-us-is-to/) [Sri Sri Ravi Shankar](https://sms4smile.com/quotes/author/sri-sri-ravi-shankar/) > [Because of the womb being a central phenomenon in the feminine body, the whole psychology of woman differs: she is non-aggressive, non-inquiring, non-questioning, non-doubting,…](https://sms4smile.com/quotes/rajneesh/because-of-the-womb-being-a-central-phenomenon-in-the-feminine-body/) [Rajneesh](https://sms4smile.com/quotes/author/rajneesh/) > [When you're scared - and I mean really scared, not just hearing a noise in the night, or standing toe to toe with someone…](https://sms4smile.com/quotes/alexander-gordon-smith/when-you-re-scared-and-i-mean-really-scared-not-just-hearing-a-noise/) [Alexander Gordon Smith](https://sms4smile.com/quotes/author/alexander-gordon-smith/) > [I've used the Phoenix Centrifuge to replicate what the body's going to go through on the flight up. I've also done some gravity tests…](https://sms4smile.com/quotes/richard-branson/i-ve-used-the-phoenix-centrifuge-to-replicate-what-the-body-s-going/) [Richard Branson](https://sms4smile.com/quotes/author/richard-branson/) > [Practically all animals which move fast in a homogeneous medium have found means of giving their body a streamlined shape, thereby reducing friction to…](https://sms4smile.com/quotes/konrad-lorenz/practically-all-animals-which-move-fast-in-a-homogeneous-medium-have/) [Konrad Lorenz](https://sms4smile.com/quotes/author/konrad-lorenz/) > [If the media is sending girls the message that their value lies in their bodies, this can only leave them feeling disempowered and distract…](https://sms4smile.com/quotes/jennifer-siebel-newsom/if-the-media-is-sending-girls-the-message-that-their-value-lies-in/) [Jennifer Siebel Newsom](https://sms4smile.com/quotes/author/jennifer-siebel-newsom/) > [Boys and boys' body image and clothes have become just as important an issue for boys as for girls.](https://sms4smile.com/quotes/rosalind-wiseman/boys-and-boys-body-image-and-clothes-have-become-just-as-important-an/) [Rosalind Wiseman](https://sms4smile.com/quotes/author/rosalind-wiseman/) > [By making conscious choices in our behavior and where we focus our attention, we can transform our experience of our body, decrease our biological…](https://sms4smile.com/quotes/deepak-chopra/by-making-conscious-choices-in-our-behavior-and-where-we-focus-our/) [Deepak Chopra](https://sms4smile.com/quotes/author/deepak-chopra/) > [Racism is a cancer. You cannot ignore it and it'll go away. If you ignore cancer, it simply metastasizes and consumes the whole body.](https://sms4smile.com/quotes/daryl-davis/racism-is-a-cancer-you-cannot-ignore-it-and-it-ll-go-away-if-you/) [Daryl Davis](https://sms4smile.com/quotes/author/daryl-davis/) > [America, you're sending girls a mixed message. On one hand, you're saying to have positive body image and love who we are; on the…](https://sms4smile.com/quotes/adora-svitak/america-you-re-sending-girls-a-mixed-message-on-one-hand-you-re/) [Adora Svitak](https://sms4smile.com/quotes/author/adora-svitak/) > [I read a couple of books about neuroscience and the relationship between the mind and the body.](https://sms4smile.com/quotes/joel-kinnaman/i-read-a-couple-of-books-about-neuroscience-and-the-relationship/) [Joel Kinnaman](https://sms4smile.com/quotes/author/joel-kinnaman/) > [If japa is maintained, no useless talk during work will be possible. The mind will always remain peaceful. Modern day diseases are mostly psychosomatic.…](https://sms4smile.com/quotes/mata-amritanandamayi/if-japa-is-maintained-no-useless-talk-during-work-will-be-possible/) [Mata Amritanandamayi](https://sms4smile.com/quotes/author/mata-amritanandamayi/) > [It is the incongruous thing in my entire life, this isolation.. ... My work requires it - but I myself have no need or…](https://sms4smile.com/quotes/marsden-hartley/it-is-the-incongruous-thing-in-my-entire-life-this-isolation-my-work/) [Marsden Hartley](https://sms4smile.com/quotes/author/marsden-hartley/) > [My friends, this body - perhaps more than any other gathering in human history - now faces that difficult task.](https://sms4smile.com/quotes/leonardo-dicaprio/my-friends-this-body-perhaps-more-than-any-other-gathering-in-human/) [Leonardo DiCaprio](https://sms4smile.com/quotes/author/leonardo-dicaprio/) [Browse all 20,814 Body quotes ](https://sms4smile.com/quotes/about/body/) ```json { "@context": "https://schema.org", "@graph": [ { "@type": "Quotation", "text": "It's about creating a product or service so good that people will pay for it. Now 30 years on The Body Shop is a multi local business with over 2.045 stores serving over 77 million customers in 51 different markets in 25 different languages and across 12 time zones. 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