--- title: "Meaning & Key Takeaway of: If you're open with people and provide…" description: "\"If you're open with people and provide context for the decisions that your making, customers will stick with you.\" — Andrew Mason" image: "https://sms4smile.com/quotes/i/59a/andrew-mason-11121_context_if-you-re-open-with-people-and-provide-c_171593.jpg" --- # If you're open with people and provide context for the… ![“If you're open with people and provide context for the decisions that your making, customers will stick with you.” quote by Andrew Mason](https://sms4smile.com/quotes/i/59a/andrew-mason-11121_context_if-you-re-open-with-people-and-provide-c_171593.jpg) [Download](https://sms4smile.com/quotes/i/59a/andrew-mason-11121_context_if-you-re-open-with-people-and-provide-c_171593.jpg) [Open image](https://sms4smile.com/quotes/i/59a/andrew-mason-11121_context_if-you-re-open-with-people-and-provide-c_171593.jpg) > “If you're open with people and provide context for the decisions that your making, customers will stick with you.” [Andrew Mason](https://sms4smile.com/quotes/author/andrew-mason/) ## About This Quote This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation. Transparent communication and context for decisions foster customer loyalty and trust. **In simple terms:** Open communication builds loyalty. Key Takeaway Be transparent with customers. Themes trust communication customer loyalty Mood trusting engaged Type business advice When to use this quote - product launches - service changes - team leadership - marketing campaigns Key Concepts transparency contextual decision‑making Questions to Reflect On - What context do customers need? - How much transparency is optimal? A Different Perspective Too much detail can overwhelm customers. ★ ★ ★ ★ ★ No ratings yet [Context](https://sms4smile.com/quotes/about/context/) [Customer](https://sms4smile.com/quotes/about/customer/) [Decisions](https://sms4smile.com/quotes/about/decisions/) [People](https://sms4smile.com/quotes/about/people/) ## Related quotes > [I think maybe 50 years ago people and businesses felt like they had to choose between maximizing profits and making customers happy or making…](https://sms4smile.com/quotes/tony-hsieh/i-think-maybe-50-years-ago-people-and-businesses-felt-like-they-had/) [Tony Hsieh](https://sms4smile.com/quotes/author/tony-hsieh/) > [Books provide context and allow you to think about things over time. Film is like writing haiku; there is an immense amount of pleasure…](https://sms4smile.com/quotes/geoffrey-ward/books-provide-context-and-allow-you-to-think-about-things-over-time/) [Geoffrey Ward](https://sms4smile.com/quotes/author/geoffrey-ward/) > [The popularity of Groupon has almost rendered the group-buying element of it obsolete, because we're able to deliver so many customers that the merchants…](https://sms4smile.com/quotes/andrew-mason/the-popularity-of-groupon-has-almost-rendered-the-group-buying/) [Andrew Mason](https://sms4smile.com/quotes/author/andrew-mason/) > [If you can open people's hearts first, then maybe people's minds get opened after that.](https://sms4smile.com/quotes/annette-bening/if-you-can-open-people-s-hearts-first-then-maybe-people-s-minds-get/) [Annette Bening](https://sms4smile.com/quotes/author/annette-bening/) > [I like to open people's eyes.](https://sms4smile.com/quotes/prince/i-like-to-open-people-s-eyes/) [Prince](https://sms4smile.com/quotes/author/prince/) > [My dancers must be able to do anything, and I don't care if they are black or white or purple or green. I want…](https://sms4smile.com/quotes/alvin-ailey/my-dancers-must-be-able-to-do-anything-and-i-don-t-care-if-they-are/) [Alvin Ailey](https://sms4smile.com/quotes/author/alvin-ailey/) > [In terms of writing and developing, TV is very open because TV needs stories. They need new pitches, and they need new ideas. They…](https://sms4smile.com/quotes/lexi-alexander/in-terms-of-writing-and-developing-tv-is-very-open-because-tv-needs/) [Lexi Alexander](https://sms4smile.com/quotes/author/lexi-alexander/) > [I'm very open about my feelings and I'm very open about the people I have crushes on.](https://sms4smile.com/quotes/ananya-panday/i-m-very-open-about-my-feelings-and-i-m-very-open-about-the-people-i/) [Ananya Panday](https://sms4smile.com/quotes/author/ananya-panday/) > [I'm still working out my opinions - it's always a question mark. I leave loads of space open, and people don't like that.](https://sms4smile.com/quotes/m-i-a/i-m-still-working-out-my-opinions-it-s-always-a-question-mark-i-leave/) M.I.A > [Be careful who you open up to. Only few people actually care. The rest are just nosy.](https://sms4smile.com/quotes/anonymous/be-careful-who-you-open-up-to-only-few-people-actually-care-the-rest/) [Anonymous](https://sms4smile.com/quotes/author/anonymous/) > [I'm not open to many people. I'm usually quiet and I don't really like attention. So if I like you enough to show you…](https://sms4smile.com/quotes/anonymous/i-m-not-open-to-many-people-i-m-usually-quiet-and-i-don-t-really-like/) [Anonymous](https://sms4smile.com/quotes/author/anonymous/) > [I feel like it's been so crazy to get to open for people like Rascal Flatts, Lady A, Billy Currington.](https://sms4smile.com/quotes/kelsea-ballerini/i-feel-like-it-s-been-so-crazy-to-get-to-open-for-people-like-rascal/) [Kelsea Ballerini](https://sms4smile.com/quotes/author/kelsea-ballerini/) > [I think art is definitely a great thing, and looked at as a way to open people up.](https://sms4smile.com/quotes/amy-ray/i-think-art-is-definitely-a-great-thing-and-looked-at-as-a-way-to/) [Amy Ray](https://sms4smile.com/quotes/author/amy-ray/) > [Be careful with who you open up with, because only a few people care the rest are just curious](https://sms4smile.com/quotes/ana/be-careful-with-who-you-open-up-with-because-only-a-few-people-care/) [Ana](https://sms4smile.com/quotes/author/ana/) > [Maybe it's important to open up I people- people who are right there with you, not some thousand miles away in another universe. Or…](https://sms4smile.com/quotes/bryan-lee-o-malley/maybe-it-s-important-to-open-up-i-people-people-who-are-right-there/) [Bryan Lee O'Malley](https://sms4smile.com/quotes/author/bryan-lee-o-malley/) ## More by Andrew Mason > [Life is not about money.](https://sms4smile.com/quotes/andrew-mason/life-is-not-about-money/) [Andrew Mason](https://sms4smile.com/quotes/author/andrew-mason/) > [I own over four ties.](https://sms4smile.com/quotes/andrew-mason/i-own-over-four-ties/) [Andrew Mason](https://sms4smile.com/quotes/author/andrew-mason/) > [I find myself using the word 'executives' now.](https://sms4smile.com/quotes/andrew-mason/i-find-myself-using-the-word-executives-now/) [Andrew Mason](https://sms4smile.com/quotes/author/andrew-mason/) > [In the arts they call it plagiarism, in business they call it competition.](https://sms4smile.com/quotes/andrew-mason/in-the-arts-they-call-it-plagiarism-in-business-they-call-it/) [Andrew Mason](https://sms4smile.com/quotes/author/andrew-mason/) > [I don't get stressed out.](https://sms4smile.com/quotes/andrew-mason/i-don-t-get-stressed-out/) [Andrew Mason](https://sms4smile.com/quotes/author/andrew-mason/) > [I'm weird. But I'm a pretty serious person.](https://sms4smile.com/quotes/andrew-mason/i-m-weird-but-i-m-a-pretty-serious-person/) [Andrew Mason](https://sms4smile.com/quotes/author/andrew-mason/) > [I think the big thing about Groupon is just people had never seen anything grow quite so fast.](https://sms4smile.com/quotes/andrew-mason/i-think-the-big-thing-about-groupon-is-just-people-had-never-seen/) [Andrew Mason](https://sms4smile.com/quotes/author/andrew-mason/) > [If I told people that I knew what I was doing, nobody would believe me, so why even try and fake it?](https://sms4smile.com/quotes/andrew-mason/if-i-told-people-that-i-knew-what-i-was-doing-nobody-would-believe-me/) [Andrew Mason](https://sms4smile.com/quotes/author/andrew-mason/) > [I'm just not used to talking that much about myself. It feels strange.](https://sms4smile.com/quotes/andrew-mason/i-m-just-not-used-to-talking-that-much-about-myself-it-feels-strange/) [Andrew Mason](https://sms4smile.com/quotes/author/andrew-mason/) > [If you look at Myspace, Facebook was a better product. It's as simple as that.](https://sms4smile.com/quotes/andrew-mason/if-you-look-at-myspace-facebook-was-a-better-product-it-s-as-simple/) [Andrew Mason](https://sms4smile.com/quotes/author/andrew-mason/) > [You're building a tool, not a piece of art. Don't be blinded by the vision.](https://sms4smile.com/quotes/andrew-mason/you-re-building-a-tool-not-a-piece-of-art-don-t-be-blinded-by-the/) [Andrew Mason](https://sms4smile.com/quotes/author/andrew-mason/) > [Flowers are a proud assertion that a ray of beauty out values all the utilities of the world. If dandelions were hard to grow,…](https://sms4smile.com/quotes/andrew-mason/flowers-are-a-proud-assertion-that-a-ray-of-beauty-out-values-all-the/) [Andrew Mason](https://sms4smile.com/quotes/author/andrew-mason/) > [I feel like clout is something that builds up on your teeth.](https://sms4smile.com/quotes/andrew-mason/i-feel-like-clout-is-something-that-builds-up-on-your-teeth/) [Andrew Mason](https://sms4smile.com/quotes/author/andrew-mason/) > [Sainthood emerges when you can listen to someone's tale of woe and not respond with a description of your own.](https://sms4smile.com/quotes/andrew-mason/sainthood-emerges-when-you-can-listen-to-someone-s-tale-of-woe-and/) [Andrew Mason](https://sms4smile.com/quotes/author/andrew-mason/) > [Admit your errors before someone else exaggerates them.](https://sms4smile.com/quotes/andrew-mason/admit-your-errors-before-someone-else-exaggerates-them/) [Andrew Mason](https://sms4smile.com/quotes/author/andrew-mason/) [Explore all 61 Andrew Mason quotes ](https://sms4smile.com/quotes/author/andrew-mason/) ## More Context quotes > [Pakistan now is like a horror film franchise. You know, it's 'Friday the 13th, Episode 63: The Terrorist from Pakistan.' And each time we…](https://sms4smile.com/quotes/mohsin-hamid/pakistan-now-is-like-a-horror-film-franchise-you-know-it-s-friday-the/) [Mohsin Hamid](https://sms4smile.com/quotes/author/mohsin-hamid/) > [“Christianity doesn't answer all my questions or make me comfortable and happy. What it does do is give me a context for living.”](https://sms4smile.com/quotes/james-bryan-smith/christianity-doesn-t-answer-all-my-questions-or-make-me-comfortable/) [James Bryan Smith](https://sms4smile.com/quotes/author/james-bryan-smith/) > [ People always tend to give the benefit of the doubt to allow people to explain the context \[of their words\]. ](https://sms4smile.com/quotes/keli-goff/people-always-tend-to-give-the-benefit-of-the-doubt-to-allow-people/) Keli Goff > [The United States is a very important country to us in the international context. But on other hand, Angola is also important to the…](https://sms4smile.com/quotes/joao-lourenco/the-united-states-is-a-very-important-country-to-us-in-the/) [Joao Lourenco](https://sms4smile.com/quotes/author/joao-lourenco/) > [I don't think we have to have a personal relation to a life lost to understand that something terrible has taken place, especially in…](https://sms4smile.com/quotes/judith-butler/i-don-t-think-we-have-to-have-a-personal-relation-to-a-life-lost-to/) [Judith Butler](https://sms4smile.com/quotes/author/judith-butler/) > [The world isn't fast-paced, it's frenetic. People have to be managers of themselves. Time has been managing itself for 15 billion years; we have…](https://sms4smile.com/quotes/tony-buzan/the-world-isn-t-fast-paced-it-s-frenetic-people-have-to-be-managers/) [Tony Buzan](https://sms4smile.com/quotes/author/tony-buzan/) > [I am repeatedly asked in interviews exactly 'what's wrong' with me, and I always give them the same answer; I don't identify the name…](https://sms4smile.com/quotes/stella-young/i-am-repeatedly-asked-in-interviews-exactly-what-s-wrong-with-me-and/) [Stella Young](https://sms4smile.com/quotes/author/stella-young/) > [To quote out of context is the essence of the photographer's craft.](https://sms4smile.com/quotes/john-szarkowski/to-quote-out-of-context-is-the-essence-of-the-photographer-s-craft/) [John Szarkowski](https://sms4smile.com/quotes/author/john-szarkowski/) > [Captaining your country, going out at Wembley, captaining Arsenal to 10 trophies, playing your first game - they're all amazing things. But, phew, saving…](https://sms4smile.com/quotes/tony-adams/captaining-your-country-going-out-at-wembley-captaining-arsenal-to-10/) [Tony Adams](https://sms4smile.com/quotes/author/tony-adams/) > [With 'I Want Action,' I think people take it in the context of the Sunset Strip and the party scene; it was tongue-in-cheek.](https://sms4smile.com/quotes/bret-michaels/with-i-want-action-i-think-people-take-it-in-the-context-of-the/) [Bret Michaels](https://sms4smile.com/quotes/author/bret-michaels/) > [The still image continues to have a ton of strength. An image taken out of context from one fraction of a second to the…](https://sms4smile.com/quotes/jill-greenberg/the-still-image-continues-to-have-a-ton-of-strength-an-image-taken/) [Jill Greenberg](https://sms4smile.com/quotes/author/jill-greenberg/) > [I think where a lot of the stuff came from is that it started as something else and then it was transformed into something…](https://sms4smile.com/quotes/adam-granduciel/i-think-where-a-lot-of-the-stuff-came-from-is-that-it-started-as/) [Adam Granduciel](https://sms4smile.com/quotes/author/adam-granduciel/) > [Context is to data what water is to a dolphin](https://sms4smile.com/quotes/dan-simmons/context-is-to-data-what-water-is-to-a-dolphin/) [Dan Simmons](https://sms4smile.com/quotes/author/dan-simmons/) > [ “\[Mood allocates\] investments of time, effort, resources, and risk taking to maximize Darwinian fitness in situations of varying propitiousness. High and low moods adjust… ](https://sms4smile.com/quotes/randolph-m-nesse/mood-allocates-investments-of-time-effort-resources-and-risk-taking/) [Randolph M. Nesse](https://sms4smile.com/quotes/author/randolph-m-nesse/) > [For me context is the key - from that comes the understanding of everything.](https://sms4smile.com/quotes/kenneth-noland/for-me-context-is-the-key-from-that-comes-the-understanding-of/) [Kenneth Noland](https://sms4smile.com/quotes/author/kenneth-noland/) [Browse all 430 Context quotes ](https://sms4smile.com/quotes/about/context/) ```json { "@context": "https://schema.org", "@graph": [ { "@type": "Quotation", "text": "If you're open with people and provide context for the decisions that your making, customers will stick with you.", "creator": { "@type": "Person", "name": "Andrew Mason" }, "isPartOf": { "@id": "https://sms4smile.com/quotes/#website" }, "url": "https://sms4smile.com/quotes/andrew-mason/if-you-re-open-with-people-and-provide-context-for-the-decisions-that/", "about": { "@type": "Thing", "name": "Context" }, "@id": "https://sms4smile.com/quotes/andrew-mason/if-you-re-open-with-people-and-provide-context-for-the-decisions-that/#quotation", "image": { "@type": "ImageObject", "@id": "https://sms4smile.com/quotes/i/59a/andrew-mason-11121_context_if-you-re-open-with-people-and-provide-c_171593.jpg", "contentUrl": "https://sms4smile.com/quotes/i/59a/andrew-mason-11121_context_if-you-re-open-with-people-and-provide-c_171593.jpg", "url": "https://sms4smile.com/quotes/i/59a/andrew-mason-11121_context_if-you-re-open-with-people-and-provide-c_171593.jpg", "width": 1080, "height": 1080, "caption": "“If you're open with people and provide context for the decisions that your making, customers will stick with…” — Andrew Mason", "creditText": "SMS4Smile Quotes", "creator": { "@id": "https://sms4smile.com/quotes/#organization" } } }, { "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://sms4smile.com/" }, { "@type": "ListItem", "position": 2, "name": "Quotes", "item": "https://sms4smile.com/quotes/" }, { "@type": "ListItem", "position": 3, "name": "Andrew Mason", "item": "https://sms4smile.com/quotes/author/andrew-mason/" }, { "@type": "ListItem", "position": 4, "name": "If you're open with people and...", "item": "https://sms4smile.com/quotes/andrew-mason/if-you-re-open-with-people-and-provide-context-for-the-decisions-that/" } ], "@id": "https://sms4smile.com/quotes/andrew-mason/if-you-re-open-with-people-and-provide-context-for-the-decisions-that/#breadcrumb" }, { "@type": "WebSite", "@id": "https://sms4smile.com/quotes/#website", "name": "SMS4Smile Quotes", "url": "https://sms4smile.com/quotes/", "publisher": { "@id": "https://sms4smile.com/quotes/#organization" } }, { "@type": "Organization", "@id": "https://sms4smile.com/quotes/#organization", "name": "SMS4Smile Quotes", "url": "https://sms4smile.com/quotes/", "logo": { "@type": "ImageObject", "url": "https://sms4smile.com/quotes/wp-content/themes/sq/assets/icons/icon-512.png", "width": 512, "height": 512 } } ] } ```