---
title: "Meaning & Key Takeaway of: How fast can we get people through the…"
description: "\"“How fast can we get people through the register? Well, let’s get rid of the register. Why do we even need a register?” (Apple retail employees take cr..."
image: "https://sms4smile.com/quotes/i/1ea/adam-lashinsky-3927_credit-card_how-fast-can-we-get-people-through-the-r_2205546.jpg"
---

#  How fast can we get people through the register? Well…

![“How fast can we get people through the register? Well, let’s get rid of the register. Why do we even need a register?” (Apple retail employees take credit cards or iTunes account numbers from anywhere on the floor.) In the words of Rob Schoeben, the former product marketing executive: “Apple…” quote by Adam Lashinsky](https://sms4smile.com/quotes/i/1ea/adam-lashinsky-3927_credit-card_how-fast-can-we-get-people-through-the-r_2205546.jpg)   [Download](https://sms4smile.com/quotes/i/1ea/adam-lashinsky-3927_credit-card_how-fast-can-we-get-people-through-the-r_2205546.jpg) [Open image](https://sms4smile.com/quotes/i/1ea/adam-lashinsky-3927_credit-card_how-fast-can-we-get-people-through-the-r_2205546.jpg)

> ““How fast can we get people through the register? Well, let’s get rid of the register. Why do we even need a register?” (Apple retail employees take credit cards or iTunes account numbers from anywhere on the floor.) In the words of Rob Schoeben, the former product marketing executive: “Apple obsesses over the user experience, not revenue optimization.””

[Adam Lashinsky](https://sms4smile.com/quotes/author/adam-lashinsky/)

## About This Quote

This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation.

Apple prioritizes seamless user experience over traditional sales metrics, questioning the need for conventional checkout processes.

**In simple terms:** Apple values user experience more than sales numbers.

Key Takeaway

Focus on simplifying the customer journey.

Themes

customer experience innovation retail design

Mood

thoughtful critical

Type

business technology

When to use this quote

- store layout redesign
- mobile payment integration
- staff training
- customer flow analysis

Key Concepts

UX design business strategy technology adoption

Questions to Reflect On

- How can you redesign checkout to enhance experience?
- What trade‑offs exist between simplicity and revenue tracking?

A Different Perspective

May reduce revenue visibility and complicate accounting.

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[Apple Retail](https://sms4smile.com/quotes/about/apple-retail-1632260/) [Cards Itunes](https://sms4smile.com/quotes/about/cards-itunes-4862141/) [Credit card](https://sms4smile.com/quotes/about/credit-card/) [Itunes Account](https://sms4smile.com/quotes/about/itunes-account-2148524/) [Need Register](https://sms4smile.com/quotes/about/need-register-4862140/) [Register Apple](https://sms4smile.com/quotes/about/register-apple-4862139/) [Retail Employees](https://sms4smile.com/quotes/about/retail-employees-221460/) [Technology](https://sms4smile.com/quotes/about/technology/) [User experience](https://sms4smile.com/quotes/about/user-experience/)

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