---
title: "1 Understanding Reality Quotes By Gene Kim"
description: "1 Understanding Reality quotes by Gene Kim. Plus more from Gene Kim and more Understanding Reality sayings from other authors."
image: "https://sms4smile.com/quotes/i/485/gene-kim-2268_learning_telemetry-is-what-enables-us-to-assemble_3021502.jpg"
---

> [“telemetry is what enables us to assemble our best understanding of reality and detect when our understanding of reality is incorrect.”](https://sms4smile.com/quotes/gene-kim/telemetry-is-what-enables-us-to-assemble-our-best-understanding-of/)

[Gene Kim](https://sms4smile.com/quotes/author/gene-kim/)

[Image](https://sms4smile.com/quotes/i/485/gene-kim-2268_learning_telemetry-is-what-enables-us-to-assemble_3021502.jpg)

## More by Gene Kim

> [“for those organizations that provided a stock ticker symbol, we found that high performers had 50% higher market capitalization growth over three years. They…](https://sms4smile.com/quotes/gene-kim/for-those-organizations-that-provided-a-stock-ticker-symbol-we-found/)

[Gene Kim](https://sms4smile.com/quotes/author/gene-kim/)

> [“A critical part of the Second Way is making wait times visible, so you know when your work spends days sitting in someone’s queue—or…](https://sms4smile.com/quotes/gene-kim/a-critical-part-of-the-second-way-is-making-wait-times-visible-so-you/)

[Gene Kim](https://sms4smile.com/quotes/author/gene-kim/)

> [“when something does go wrong, we conduct blameless post-mortems, not to punish anyone, but to better understand what caused the accident and how to…](https://sms4smile.com/quotes/gene-kim/when-something-does-go-wrong-we-conduct-blameless-post-mortems-not-to/)

[Gene Kim](https://sms4smile.com/quotes/author/gene-kim/)

> [“Bill Baker, a distinguished engineer at Microsoft, quipped that we used to treat servers like pets: “You name them and when they get sick,…](https://sms4smile.com/quotes/gene-kim/bill-baker-a-distinguished-engineer-at-microsoft-quipped-that-we-used/)

[Gene Kim](https://sms4smile.com/quotes/author/gene-kim/)

> [“To even get feedback from our integration process would require twenty-four to thirty-six hours.”](https://sms4smile.com/quotes/gene-kim/to-even-get-feedback-from-our-integration-process-would-require/)

[Gene Kim](https://sms4smile.com/quotes/author/gene-kim/)

> [“work can bounce between teams endlessly due to incomplete information, or work can be passed onto downstream work centers with problems that remain completely…](https://sms4smile.com/quotes/gene-kim/work-can-bounce-between-teams-endlessly-due-to-incomplete-information/)

[Gene Kim](https://sms4smile.com/quotes/author/gene-kim/)

> [“practicing five minutes daily is better than practicing once a week for three hours. And if you want to create a genuine culture of…](https://sms4smile.com/quotes/gene-kim/practicing-five-minutes-daily-is-better-than-practicing-once-a-week/)

[Gene Kim](https://sms4smile.com/quotes/author/gene-kim/)

> [“habits are what enable mastery.”](https://sms4smile.com/quotes/gene-kim/habits-are-what-enable-mastery/)

[Gene Kim](https://sms4smile.com/quotes/author/gene-kim/)

> [“20% on detailed planning (Their poor throughput and high lead times were misattributed to faulty estimation, and so, hoping to get a better answer,…](https://sms4smile.com/quotes/gene-kim/20-on-detailed-planning-their-poor-throughput-and-high-lead-times/)

[Gene Kim](https://sms4smile.com/quotes/author/gene-kim/)

> [“Features are always a gamble. If you’re lucky, ten percent will get the desired benefits.”](https://sms4smile.com/quotes/gene-kim/features-are-always-a-gamble-if-you-re-lucky-ten-percent-will-get-the/)

[Gene Kim](https://sms4smile.com/quotes/author/gene-kim/)

> [“I listen to Wes and Patty brainstorm ideas to reduce yet another dependency on Brent when something starts to bother me. Erik called WIP,…](https://sms4smile.com/quotes/gene-kim/i-listen-to-wes-and-patty-brainstorm-ideas-to-reduce-yet-another/)

[Gene Kim](https://sms4smile.com/quotes/author/gene-kim/)

> [The status quo (of development) pre-ordains failure from the very beginning.](https://sms4smile.com/quotes/gene-kim/the-status-quo-of-development-pre-ordains-failure-from-the-very/)

[Gene Kim](https://sms4smile.com/quotes/author/gene-kim/)

> [“high performers were twice as likely to exceed profitability, market share, and productivity goals. And,”](https://sms4smile.com/quotes/gene-kim/high-performers-were-twice-as-likely-to-exceed-profitability-market/)

[Gene Kim](https://sms4smile.com/quotes/author/gene-kim/)

> [“we value improvement of our daily work more than daily work itself.”](https://sms4smile.com/quotes/gene-kim/we-value-improvement-of-our-daily-work-more-than-daily-work-itself/)

[Gene Kim](https://sms4smile.com/quotes/author/gene-kim/)

> [“Alert fatigue is the single biggest problem we have right now…We need to be more intelligent about our alerts or we’ll all go insane.”](https://sms4smile.com/quotes/gene-kim/alert-fatigue-is-the-single-biggest-problem-we-have-right-now-we-need/)

[Gene Kim](https://sms4smile.com/quotes/author/gene-kim/)

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