--- title: "1 Thing Twice Quotes By Gene Kim" description: "1 Thing Twice quotes by Gene Kim. Plus more from Gene Kim and more Thing Twice sayings from other authors." image: "https://sms4smile.com/quotes/i/8f6/gene-kim-2268_twice_doing-the-same-thing-twice-will-not-pred_2883490.jpg" --- > [“doing the same thing twice will not predictably or necessarily lead to the same result. It is this characteristic that makes static checklists and best practices, while valuable, insufficient to prevent catastrophes from occurring. See”](https://sms4smile.com/quotes/gene-kim/doing-the-same-thing-twice-will-not-predictably-or-necessarily-lead/) [Gene Kim](https://sms4smile.com/quotes/author/gene-kim/) [Image](https://sms4smile.com/quotes/i/8f6/gene-kim-2268_twice_doing-the-same-thing-twice-will-not-pred_2883490.jpg) ## More by Gene Kim > [“for those organizations that provided a stock ticker symbol, we found that high performers had 50% higher market capitalization growth over three years. They…](https://sms4smile.com/quotes/gene-kim/for-those-organizations-that-provided-a-stock-ticker-symbol-we-found/) [Gene Kim](https://sms4smile.com/quotes/author/gene-kim/) > [“A critical part of the Second Way is making wait times visible, so you know when your work spends days sitting in someone’s queue—or…](https://sms4smile.com/quotes/gene-kim/a-critical-part-of-the-second-way-is-making-wait-times-visible-so-you/) [Gene Kim](https://sms4smile.com/quotes/author/gene-kim/) > [“when something does go wrong, we conduct blameless post-mortems, not to punish anyone, but to better understand what caused the accident and how to…](https://sms4smile.com/quotes/gene-kim/when-something-does-go-wrong-we-conduct-blameless-post-mortems-not-to/) [Gene Kim](https://sms4smile.com/quotes/author/gene-kim/) > [“Bill Baker, a distinguished engineer at Microsoft, quipped that we used to treat servers like pets: “You name them and when they get sick,…](https://sms4smile.com/quotes/gene-kim/bill-baker-a-distinguished-engineer-at-microsoft-quipped-that-we-used/) [Gene Kim](https://sms4smile.com/quotes/author/gene-kim/) > [“To even get feedback from our integration process would require twenty-four to thirty-six hours.”](https://sms4smile.com/quotes/gene-kim/to-even-get-feedback-from-our-integration-process-would-require/) [Gene Kim](https://sms4smile.com/quotes/author/gene-kim/) > [“work can bounce between teams endlessly due to incomplete information, or work can be passed onto downstream work centers with problems that remain completely…](https://sms4smile.com/quotes/gene-kim/work-can-bounce-between-teams-endlessly-due-to-incomplete-information/) [Gene Kim](https://sms4smile.com/quotes/author/gene-kim/) > [“practicing five minutes daily is better than practicing once a week for three hours. And if you want to create a genuine culture of…](https://sms4smile.com/quotes/gene-kim/practicing-five-minutes-daily-is-better-than-practicing-once-a-week/) [Gene Kim](https://sms4smile.com/quotes/author/gene-kim/) > [“habits are what enable mastery.”](https://sms4smile.com/quotes/gene-kim/habits-are-what-enable-mastery/) [Gene Kim](https://sms4smile.com/quotes/author/gene-kim/) > [“20% on detailed planning (Their poor throughput and high lead times were misattributed to faulty estimation, and so, hoping to get a better answer,…](https://sms4smile.com/quotes/gene-kim/20-on-detailed-planning-their-poor-throughput-and-high-lead-times/) [Gene Kim](https://sms4smile.com/quotes/author/gene-kim/) > [“Features are always a gamble. If you’re lucky, ten percent will get the desired benefits.”](https://sms4smile.com/quotes/gene-kim/features-are-always-a-gamble-if-you-re-lucky-ten-percent-will-get-the/) [Gene Kim](https://sms4smile.com/quotes/author/gene-kim/) > [“I listen to Wes and Patty brainstorm ideas to reduce yet another dependency on Brent when something starts to bother me. Erik called WIP,…](https://sms4smile.com/quotes/gene-kim/i-listen-to-wes-and-patty-brainstorm-ideas-to-reduce-yet-another/) [Gene Kim](https://sms4smile.com/quotes/author/gene-kim/) > [The status quo (of development) pre-ordains failure from the very beginning.](https://sms4smile.com/quotes/gene-kim/the-status-quo-of-development-pre-ordains-failure-from-the-very/) [Gene Kim](https://sms4smile.com/quotes/author/gene-kim/) > [“high performers were twice as likely to exceed profitability, market share, and productivity goals. And,”](https://sms4smile.com/quotes/gene-kim/high-performers-were-twice-as-likely-to-exceed-profitability-market/) [Gene Kim](https://sms4smile.com/quotes/author/gene-kim/) > [“we value improvement of our daily work more than daily work itself.”](https://sms4smile.com/quotes/gene-kim/we-value-improvement-of-our-daily-work-more-than-daily-work-itself/) [Gene Kim](https://sms4smile.com/quotes/author/gene-kim/) > [“Alert fatigue is the single biggest problem we have right now…We need to be more intelligent about our alerts or we’ll all go insane.”](https://sms4smile.com/quotes/gene-kim/alert-fatigue-is-the-single-biggest-problem-we-have-right-now-we-need/) [Gene Kim](https://sms4smile.com/quotes/author/gene-kim/) ```json { "@context": "https://schema.org", "@graph": [ { "@type": "ItemList", "@id": "https://sms4smile.com/quotes/about/thing-twice/gene-kim/#itemlist", "name": "1 Thing Twice Quotes By Gene Kim", "numberOfItems": 1, "itemListElement": [ { "@type": "ListItem", "position": 1, "item": { "@type": "Quotation", "text": "“doing the same thing twice will not predictably or necessarily lead to the same result. It is this characteristic that makes static checklists and best practices, while valuable, insufficient to prevent catastrophes from occurring. See”", "creator": { "@type": "Person", "name": "Gene Kim" }, "url": "https://sms4smile.com/quotes/gene-kim/doing-the-same-thing-twice-will-not-predictably-or-necessarily-lead/", "image": { "@type": "ImageObject", "@id": "https://sms4smile.com/quotes/i/8f6/gene-kim-2268_twice_doing-the-same-thing-twice-will-not-pred_2883490.jpg", "contentUrl": "https://sms4smile.com/quotes/i/8f6/gene-kim-2268_twice_doing-the-same-thing-twice-will-not-pred_2883490.jpg", "url": "https://sms4smile.com/quotes/i/8f6/gene-kim-2268_twice_doing-the-same-thing-twice-will-not-pred_2883490.jpg", "width": 1080, "height": 1080, "caption": "“doing the same thing twice will not predictably or necessarily lead to the same result. It is this…” — Gene Kim", "creditText": "SMS4Smile Quotes", "creator": { "@id": "https://sms4smile.com/quotes/#organization" } } } } ] }, { "@type": "CollectionPage", "@id": "https://sms4smile.com/quotes/about/thing-twice/gene-kim/#webpage", "url": "https://sms4smile.com/quotes/about/thing-twice/gene-kim/", "name": "Thing Twice Quotes by Gene Kim", "isPartOf": { "@id": "https://sms4smile.com/quotes/#website" }, "mainEntity": { "@id": "https://sms4smile.com/quotes/about/thing-twice/gene-kim/#itemlist" }, "primaryImageOfPage": { "@id": "https://sms4smile.com/quotes/i/8f6/gene-kim-2268_twice_doing-the-same-thing-twice-will-not-pred_2883490.jpg" }, "description": "1 Thing Twice quotes by Gene Kim. Plus more from Gene Kim and more Thing Twice sayings from other authors.", "breadcrumb": { "@id": "https://sms4smile.com/quotes/about/thing-twice/gene-kim/#breadcrumb" } }, { "@type": "BreadcrumbList", "@id": "https://sms4smile.com/quotes/about/thing-twice/gene-kim/#breadcrumb", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://sms4smile.com/" }, { "@type": "ListItem", "position": 2, "name": "Quotes", "item": "https://sms4smile.com/quotes/" }, { "@type": "ListItem", "position": 3, "name": "Topics", "item": "https://sms4smile.com/quotes/categories/" }, { "@type": "ListItem", "position": 4, "name": "Thing Twice", "item": "https://sms4smile.com/quotes/about/thing-twice/" }, { "@type": "ListItem", "position": 5, "name": "Gene Kim", "item": "https://sms4smile.com/quotes/about/thing-twice/gene-kim/" } ] }, { "@type": "WebSite", "@id": "https://sms4smile.com/quotes/#website", "name": "SMS4Smile Quotes", "url": "https://sms4smile.com/quotes/", "publisher": { "@id": "https://sms4smile.com/quotes/#organization" } }, { "@type": "Organization", "@id": "https://sms4smile.com/quotes/#organization", "name": "SMS4Smile Quotes", "url": "https://sms4smile.com/quotes/", "logo": { "@type": "ImageObject", "url": "https://sms4smile.com/quotes/wp-content/themes/sq/assets/icons/icon-512.png", "width": 512, "height": 512 } } ] } ```