---
title: "63 Retention Quotes by 53 authors"
description: "Browse 63 Retention quotes by 53 authors. Discover the best Retention sayings and thoughts."
image: "https://sms4smile.com/quotes/i/a05/anonymous-1_hell_in-hell-there-is-no-retention-957108_957108.jpg"
---

> [In hell there is no retention.](https://sms4smile.com/quotes/anonymous/in-hell-there-is-no-retention/)

[Anonymous](https://sms4smile.com/quotes/author/anonymous/)

[Image](https://sms4smile.com/quotes/i/a05/anonymous-1_hell_in-hell-there-is-no-retention-957108_957108.jpg)

> [“A client loyal is a client satisfied.”](https://sms4smile.com/quotes/utibe-samuel-mbom/a-client-loyal-is-a-client-satisfied/)

[Utibe Samuel Mbom](https://sms4smile.com/quotes/author/utibe-samuel-mbom/)

[Image](https://sms4smile.com/quotes/i/277/utibe-samuel-mbom-14749_client-base_a-client-loyal-is-a-client-satisfied-301_3018995.jpg)

> [There is only one boss. The customer...](https://sms4smile.com/quotes/sam-walton/there-is-only-one-boss-the-customer/)

[Sam Walton](https://sms4smile.com/quotes/author/sam-walton/)

[Image](https://sms4smile.com/quotes/i/7c2/sam-walton-4376_best-service_there-is-only-one-boss-the-customer-1501_1501106.jpg)

> [“Retention trumps acquisition.”](https://sms4smile.com/quotes/ryan-holiday/retention-trumps-acquisition/)

[Ryan Holiday](https://sms4smile.com/quotes/author/ryan-holiday/)

[Image](https://sms4smile.com/quotes/i/1b6/ryan-holiday-514_acquisition_retention-trumps-acquisition-758829_758829.jpg)

> [Some people have quick retention. I'm not one of those.](https://sms4smile.com/quotes/christopher-lloyd/some-people-have-quick-retention-i-m-not-one-of-those/)

[Christopher Lloyd](https://sms4smile.com/quotes/author/christopher-lloyd/)

[Image](https://sms4smile.com/quotes/i/4a3/christopher-lloyd-8195_people_some-people-have-quick-retention-i-m-not_2249693.jpg)

> [Unless you have 100% customer satisfaction, you must improve.](https://sms4smile.com/quotes/horst-schulze/unless-you-have-100-customer-satisfaction-you-must-improve/)

[Horst Schulze](https://sms4smile.com/quotes/author/horst-schulze/)

[Image](https://sms4smile.com/quotes/i/00d/horst-schulze-62920_best-service_unless-you-have-100-customer-satisfactio_1555852.png)

> [Customer satisfaction is worthless. Customer loyalty is priceless.](https://sms4smile.com/quotes/jeffrey-gitomer/customer-satisfaction-is-worthless-customer-loyalty-is-priceless/)

[Jeffrey Gitomer](https://sms4smile.com/quotes/author/jeffrey-gitomer/)

[Image](https://sms4smile.com/quotes/i/bd4/jeffrey-gitomer-2442_best-service_customer-satisfaction-is-worthless-custo_283217.png)

> [I don't particularly gain water; I don't have water retention.](https://sms4smile.com/quotes/suzanne-somers/i-don-t-particularly-gain-water-i-don-t-have-water-retention/)

[Suzanne Somers](https://sms4smile.com/quotes/author/suzanne-somers/)

[Image](https://sms4smile.com/quotes/i/ab4/suzanne-somers-5075_gain_i-don-t-particularly-gain-water-i-don-t_2166469.png)

> [Total non-retention has kept my education from being a burden to me.](https://sms4smile.com/quotes/flannery-o-connor/total-non-retention-has-kept-my-education-from-being-a-burden-to-me/)

[Flannery O'Connor](https://sms4smile.com/quotes/author/flannery-o-connor/)

[Image](https://sms4smile.com/quotes/i/df8/flannery-o-connor-639_burden_total-non-retention-has-kept-my-educatio_2493401.png)

> [The complaining customer represents a huge opportunity for more business.](https://sms4smile.com/quotes/zig-ziglar/the-complaining-customer-represents-a-huge-opportunity-for-more/)

[Zig Ziglar](https://sms4smile.com/quotes/author/zig-ziglar/)

[Image](https://sms4smile.com/quotes/i/fc6/zig-ziglar-263_always-complaining_the-complaining-customer-represents-a-hu_2387193.png)

> [“Learn to practise peace because if you have no attention you have no retention.”](https://sms4smile.com/quotes/kevin-horsley/learn-to-practise-peace-because-if-you-have-no-attention-you-have-no/)

[Kevin Horsley](https://sms4smile.com/quotes/author/kevin-horsley/)

[Image](https://sms4smile.com/quotes/i/33b/kevin-horsley-20202_focus_learn-to-practise-peace-because-if-you-h_487143.jpg)

> [When you're breastfeeding a child, you don't have the same retention as you do when you're not.](https://sms4smile.com/quotes/vera-farmiga/when-you-re-breastfeeding-a-child-you-don-t-have-the-same-retention/)

[Vera Farmiga](https://sms4smile.com/quotes/author/vera-farmiga/)

[Image](https://sms4smile.com/quotes/i/81a/vera-farmiga-3068_breastfeeding_when-you-re-breastfeeding-a-child-you-do_2445772.jpg)

> [Revolve your world around the customer and more customers will revolve around you.](https://sms4smile.com/quotes/heather-williams/revolve-your-world-around-the-customer-and-more-customers-will/)

[Heather Williams](https://sms4smile.com/quotes/author/heather-williams/)

[Image](https://sms4smile.com/quotes/i/a6a/heather-williams-241953_best-service_revolve-your-world-around-the-customer-a_701028.png)

> [Perfect retention. I dont think I could do that-Ive never disciplined myself to do it.I suppose a lot of it is a…](https://sms4smile.com/quotes/george-shearing/perfect-retention-i-dont-think-i-could-do-that-ive-never-disciplined/)

[George Shearing](https://sms4smile.com/quotes/author/george-shearing/)

[Image](https://sms4smile.com/quotes/i/497/george-shearing-24479_discipline_perfect-retention-i-dont-think-i-could-d_2816637.jpg)

> [“Human TOUCH: · T - treat people with love and respect · O - over-deliver and under promise · U -understand first,…](https://sms4smile.com/quotes/farshad-asl/human-touch-t-treat-people-with-love-and-respect-o-over-deliver-and/)

[Farshad Asl](https://sms4smile.com/quotes/author/farshad-asl/)

[Image](https://sms4smile.com/quotes/i/43d/farshad-asl-19007_business_human-touch-t-treat-people-with-love-and_1605874.jpg)

> [Retention of operational control of its air is important to the Corps' air-ground team, as air constitutes a significant part of its…](https://sms4smile.com/quotes/keith-b-mccutcheon/retention-of-operational-control-of-its-air-is-important-to-the-corps/)

[Keith B. McCutcheon](https://sms4smile.com/quotes/author/keith-b-mccutcheon/)

[Image](https://sms4smile.com/quotes/i/6af/keith-b-mccutcheon-83664_air_retention-of-operational-control-of-its_1191102.png)

> [Of course if you are launching a new business you can thinking about revenues, profits, and so on, but metrics such as…](https://sms4smile.com/quotes/scott-d-anthony/of-course-if-you-are-launching-a-new-business-you-can-thinking-about/)

[Scott D. Anthony](https://sms4smile.com/quotes/author/scott-d-anthony/)

[Image](https://sms4smile.com/quotes/i/6cd/scott-d-anthony-6772_business_of-course-if-you-are-launching-a-new-bus_2540278.png)

> [The key is to set realistic customer expectations, and then not to just meet them, but to exceed them - preferably in…](https://sms4smile.com/quotes/richard-branson/the-key-is-to-set-realistic-customer-expectations-and-then-not-to/)

[Richard Branson](https://sms4smile.com/quotes/author/richard-branson/)

[Image](https://sms4smile.com/quotes/i/8ab/richard-branson-256_customer-loyalty_the-key-is-to-set-realistic-customer-exp_1427603.jpg)

> [Recruitment and retention are critical to sustain our Armed Forces with the best men and women willing to stand in the gap…](https://sms4smile.com/quotes/anonymous/recruitment-and-retention-are-critical-to-sustain-our-armed-forces/)

[Anonymous](https://sms4smile.com/quotes/author/anonymous/)

[Image](https://sms4smile.com/quotes/i/d60/anonymous-1_armed-forces_recruitment-and-retention-are-critical-t_24584.jpg)

> [Loyal customers, they don't just come back, they dont simply recommend you, they insist that their friends do business with you.](https://sms4smile.com/quotes/anonymous/loyal-customers-they-don-t-just-come-back-they-dont-simply-recommend/)

[Anonymous](https://sms4smile.com/quotes/author/anonymous/)

[Image](https://sms4smile.com/quotes/i/d49/anonymous-1_best-service_loyal-customers-they-don-t-just-come-bac_1107457.jpg)

> [Perfect retention. I don't think I could do that-I've never disciplined myself to do it. I suppose a lot of it is…](https://sms4smile.com/quotes/george-shearing/perfect-retention-i-don-t-think-i-could-do-that-i-ve-never/)

[George Shearing](https://sms4smile.com/quotes/author/george-shearing/)

[Image](https://sms4smile.com/quotes/i/b37/george-shearing-24479_could_perfect-retention-i-don-t-think-i-could_630917.jpg)

> [Dignity is as essential to human life as water, food, and oxygen. The stubborn retention of it, even in the face of…](https://sms4smile.com/quotes/laura-hillenbrand/dignity-is-as-essential-to-human-life-as-water-food-and-oxygen-the/)

[Laura Hillenbrand](https://sms4smile.com/quotes/author/laura-hillenbrand/)

[Image](https://sms4smile.com/quotes/i/7e5/laura-hillenbrand-3813_body_dignity-is-as-essential-to-human-life-as_1468378.jpg)

> [You have to figure out what conversion means in your case. What does retention mean? What does activation mean? For every business,…](https://sms4smile.com/quotes/stewart-butterfield/you-have-to-figure-out-what-conversion-means-in-your-case-what-does/)

[Stewart Butterfield](https://sms4smile.com/quotes/author/stewart-butterfield/)

[Image](https://sms4smile.com/quotes/i/914/stewart-butterfield-10773_activation_you-have-to-figure-out-what-conversion-m_539644.jpg)

> [As I noted in my article "Comparing LTO-6 to Scale-Out Storage for Long-Term Retention," in these situations tape is an ideal storage…](https://sms4smile.com/quotes/george-arthur-crump/as-i-noted-in-my-article-comparing-lto-6-to-scale-out-storage-for/)

[George Arthur Crump](https://sms4smile.com/quotes/author/george-arthur-crump/)

[Image](https://sms4smile.com/quotes/i/fce/george-arthur-crump-55115_articles_as-i-noted-in-my-article-comparing-lto-6_2559866.jpg)

> [When a man or a woman holds fast to youth, even if successfully, there is something of the pitiful and the tragic…](https://sms4smile.com/quotes/mary-eleanor-wilkins-freeman/when-a-man-or-a-woman-holds-fast-to-youth-even-if-successfully-there/)

[Mary Eleanor Wilkins Freeman](https://sms4smile.com/quotes/author/mary-eleanor-wilkins-freeman/)

[Image](https://sms4smile.com/quotes/i/d39/mary-eleanor-wilkins-freeman-4_accomplished_when-a-man-or-a-woman-holds-fast-to-yout_3218963.jpg)

> [Profits are related to customer retention. Customer retention is related to employee retention. Employee retention may or may not be related to…](https://sms4smile.com/quotes/jeffrey-pfeffer/profits-are-related-to-customer-retention-customer-retention-is/)

[Jeffrey Pfeffer](https://sms4smile.com/quotes/author/jeffrey-pfeffer/)

[Image](https://sms4smile.com/quotes/i/d68/jeffrey-pfeffer-8575_benefits_profits-are-related-to-customer-retentio_775612.jpg)

> ['Studying the Way' is just a figure of speech, a method of arousing people's interest in the early stages of their development.…](https://sms4smile.com/quotes/huangbo-xiyun/studying-the-way-is-just-a-figure-of-speech-a-method-of-arousing/)

[Huangbo Xiyun](https://sms4smile.com/quotes/author/huangbo-xiyun/)

[Image](https://sms4smile.com/quotes/i/f64/huangbo-xiyun-27442_communication_studying-the-way-is-just-a-figure-of-spe_2906511.jpg)

> [Well, I think we are seeing some shifts in manufacturing. China, when you go in and you talk to the big manufacturers…](https://sms4smile.com/quotes/rodney-brooks/well-i-think-we-are-seeing-some-shifts-in-manufacturing-china-when/)

[Rodney Brooks](https://sms4smile.com/quotes/author/rodney-brooks/)

[Image](https://sms4smile.com/quotes/i/e7f/rodney-brooks-16742_bigs_well-i-think-we-are-seeing-some-shifts-i_2534818.png)

> [It is the retention by twentieth-century, Atom-Age men of the Neolithic point of view that says: You stay in your village and…](https://sms4smile.com/quotes/carleton-s-coon/it-is-the-retention-by-twentieth-century-atom-age-men-of-the/)

[Carleton S. Coon](https://sms4smile.com/quotes/author/carleton-s-coon/)

[Image](https://sms4smile.com/quotes/i/c6f/carleton-s-coon-66636_age_it-is-the-retention-by-twentieth-century_3050370.jpg)

> [Every one of the geezers who continues to play a leadership role has one quality of overriding importance: neotony. The dictionary definition…](https://sms4smile.com/quotes/warren-g-bennis/every-one-of-the-geezers-who-continues-to-play-a-leadership-role-has/)

[Warren G. Bennis](https://sms4smile.com/quotes/author/warren-g-bennis/)

[Image](https://sms4smile.com/quotes/i/d95/warren-g-bennis-3361_age_every-one-of-the-geezers-who-continues-t_2873615.jpg)

> [I have observed several hundred salespeople who were taught to use deceptive practices like 'bait and switch' and encouraged to play negotiation…](https://sms4smile.com/quotes/ron-willingham/i-have-observed-several-hundred-salespeople-who-were-taught-to-use/)

[Ron Willingham](https://sms4smile.com/quotes/author/ron-willingham/)

[Image](https://sms4smile.com/quotes/i/489/ron-willingham-61736_abuse_i-have-observed-several-hundred-salespeo_2813921.png)

> [I admit that Post-it note sheets that adhere to virtually any surface are now my substitute of choice for retention.](https://sms4smile.com/quotes/candice-bergen/i-admit-that-post-it-note-sheets-that-adhere-to-virtually-any-surface/)

[Candice Bergen](https://sms4smile.com/quotes/author/candice-bergen/)

[Image](https://sms4smile.com/quotes/i/fdc/candice-bergen-16272_retention_i-admit-that-post-it-note-sheets-that-ad_3193705.jpg)

> [“Finding a client is a piece of cake. Keeping a client is a tug of war.”](https://sms4smile.com/quotes/utibe-samuel-mbom/finding-a-client-is-a-piece-of-cake-keeping-a-client-is-a-tug-of-war/)

[Utibe Samuel Mbom](https://sms4smile.com/quotes/author/utibe-samuel-mbom/)

[Image](https://sms4smile.com/quotes/i/4c4/utibe-samuel-mbom-14749_backing_finding-a-client-is-a-piece-of-cake-keep_2308025.jpg)

> [The issue most on Hoosiers' minds is job creation, job retention, and household income.](https://sms4smile.com/quotes/todd-young/the-issue-most-on-hoosiers-minds-is-job-creation-job-retention-and/)

[Todd Young](https://sms4smile.com/quotes/author/todd-young/)

[Image](https://sms4smile.com/quotes/i/6e2/todd-young-6633_creation_the-issue-most-on-hoosiers-minds-is-job_2113566.jpg)

> [“Real leadership is treating your least favorite employee the same as your favorite”](https://sms4smile.com/quotes/hanna-hasl-kelchner/real-leadership-is-treating-your-least-favorite-employee-the-same-as/)

[Hanna Hasl-Kelchner](https://sms4smile.com/quotes/author/hanna-hasl-kelchner/)

[Image](https://sms4smile.com/quotes/i/040/hanna-hasl-kelchner-48473_bias_real-leadership-is-treating-your-least-f_1505691.jpg)

> [Dignity is as essential to human life as water, food, and oxygen.](https://sms4smile.com/quotes/laura-hillenbrand/dignity-is-as-essential-to-human-life-as-water-food-and-oxygen/)

[Laura Hillenbrand](https://sms4smile.com/quotes/author/laura-hillenbrand/)

[Image](https://sms4smile.com/quotes/i/c5a/laura-hillenbrand-3813_dignity_dignity-is-as-essential-to-human-life-as_2886715.png)

> [“Therefore we need to clearly understand an important concept: a good product or service is a customer retention tool.”](https://sms4smile.com/quotes/allan-dib/therefore-we-need-to-clearly-understand-an-important-concept-a-good/)

[Allan Dib](https://sms4smile.com/quotes/author/allan-dib/)

[Image](https://sms4smile.com/quotes/i/9ca/allan-dib-25530_service_therefore-we-need-to-clearly-understand_2011509.jpg)

> [In the transcribing and the editing, you want some retention of how the person speaks - you don't want to edit out…](https://sms4smile.com/quotes/sheila-heti/in-the-transcribing-and-the-editing-you-want-some-retention-of-how/)

[Sheila Heti](https://sms4smile.com/quotes/author/sheila-heti/)

[Image](https://sms4smile.com/quotes/i/7ee/sheila-heti-2776_bigs_in-the-transcribing-and-the-editing-you_2976243.jpg)

> [Intelligence is in constant process of forming, and its retention requires constant alertness in observing consequences, an open-minded will to learn, and…](https://sms4smile.com/quotes/john-dewey/intelligence-is-in-constant-process-of-forming-and-its-retention/)

[John Dewey](https://sms4smile.com/quotes/author/john-dewey/)

[Image](https://sms4smile.com/quotes/i/f64/john-dewey-545_alertness_intelligence-is-in-constant-process-of-f_1501305.png)

> [We have closely monitored the ups and downs of recruiting and retention trends for many years and have been quick to sound…](https://sms4smile.com/quotes/john-m-mchugh/we-have-closely-monitored-the-ups-and-downs-of-recruiting-and/)

[John M. McHugh](https://sms4smile.com/quotes/author/john-m-mchugh/)

[Image](https://sms4smile.com/quotes/i/e4e/john-m-mchugh-22148_alarm_we-have-closely-monitored-the-ups-and-do_2089725.jpg)

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                        "text": "Dignity is as essential to human life as water, food, and oxygen. The stubborn retention of it, even in the face of extreme physical hardship, can hold a man's soul in his body long past the point at which the body should have surrendered it.",
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                        "text": "You have to figure out what conversion means in your case. What does retention mean? What does activation mean? For every business, it's going to be slightly different because of the nature of the product and the kinds of people who use it.",
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                        "text": "As I noted in my article \"Comparing LTO-6 to Scale-Out Storage for Long-Term Retention,\" in these situations tape is an ideal storage type. Data on tape can still be automatically scanned for durability and it certainly meets the cost-effectiveness requirements.",
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                        "text": "When a man or a woman holds fast to youth, even if successfully, there is something of the pitiful and the tragic involved. It is the everlasting struggle of the soul to retain the joy of earth, whose fleeing distinguishes it from heaven, and whose retention is not accomplished without an inner knowledge of its futility.",
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                        "text": "Profits are related to customer retention. Customer retention is related to employee retention. Employee retention may or may not be related to benefits, but benefits could be part of the package that causes people to stay and -- by the way -- engage in discretionary effort. .. If you go into any organization that's customer-facing, you can tell in five minutes when the employees are feeling abused. They retaliate on the customers.",
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                        "text": "'Studying the Way' is just a figure of speech, a method of arousing people's interest in the early stages of their development. In fact, the Way is not something which can be studied. Study leads to the retention of concepts, and so the Way is entirely misunderstood",
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                        "text": "Well, I think we are seeing some shifts in manufacturing. China, when you go in and you talk to the big manufacturers there, the biggest problems in mainland China are recruiting and retention. There isn't an endless supply of cheap labor anymore in China. And it's now true that the labor rates in Mexico are lower than in China.",
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                        "@type": "Quotation",
                        "text": "It is the retention by twentieth-century, Atom-Age men of the Neolithic point of view that says: You stay in your village and I will stay in mine. If your sheep eat our grass we will kill you, or we may kill you anyhow to get all the grass for our own sheep. Anyone who tries to make us change our ways is a witch and we will kill him. Keep out of our village.",
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                            "caption": "“It is the retention by twentieth-century, Atom-Age men of the Neolithic point of view that says: You stay in…” — Carleton S. Coon",
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                        "@type": "Quotation",
                        "text": "Every one of the geezers who continues to play a leadership role has one quality of overriding importance: neotony. The dictionary definition is that neotony, a zoological term, involves \"the retention of youthful qualities throughout old age.\" It is more than merely retaining a youthful appearance, although that is often part of it. Neotony is the retention of all those wonderful qualities that we associate with youth: curiosity, playfulness, eagerness, fearlessness, warmth, energy.",
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                        "@type": "Quotation",
                        "text": "I have observed several hundred salespeople who were taught to use deceptive practices like 'bait and switch' and encouraged to play negotiation games with customers. They were so stressed by this behavior that they suffered from a high incidence of alcohol and substance abuse, divorce, job-jumping, and low productivity. In the same industry, I have observed countless people who had been taught to sell with high integrity. Ironically, their customer satisfaction, profit margins, and salesperson retention were significantly higher.",
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                        "@type": "Quotation",
                        "text": "I admit that Post-it note sheets that adhere to virtually any surface are now my substitute of choice for retention.",
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                        "@type": "Quotation",
                        "text": "“Finding a client is a piece of cake. Keeping a client is a tug of war.”",
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                            "name": "Utibe Samuel Mbom"
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                        "@type": "Quotation",
                        "text": "The issue most on Hoosiers' minds is job creation, job retention, and household income.",
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                            "name": "Todd Young"
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                        "@type": "Quotation",
                        "text": "“Real leadership is treating your least favorite employee the same as your favorite”",
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                        "text": "Dignity is as essential to human life as water, food, and oxygen.",
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