---
title: "11 Needs Quotes By Howard Schultz"
description: "11 Needs quotes by Howard Schultz. Plus more from Howard Schultz and more Needs sayings from other authors."
image: "https://sms4smile.com/quotes/i/603/howard-schultz-1317_coffee_we-need-to-reinvent-food-at-starbucks-le_1408274.png"
---

> [We need to reinvent food at Starbucks. Less could be more.](https://sms4smile.com/quotes/howard-schultz/we-need-to-reinvent-food-at-starbucks-less-could-be-more/)

[Howard Schultz](https://sms4smile.com/quotes/author/howard-schultz/)

[Image](https://sms4smile.com/quotes/i/603/howard-schultz-1317_coffee_we-need-to-reinvent-food-at-starbucks-le_1408274.png)

> [People in Washington need to put their feet in the shoes of working Americans.](https://sms4smile.com/quotes/howard-schultz/people-in-washington-need-to-put-their-feet-in-the-shoes-of-working/)

[Howard Schultz](https://sms4smile.com/quotes/author/howard-schultz/)

[Image](https://sms4smile.com/quotes/i/fd0/howard-schultz-1317_americans_people-in-washington-need-to-put-their-f_182132.png)

> [Customers have different need states and life experiences.](https://sms4smile.com/quotes/howard-schultz/customers-have-different-need-states-and-life-experiences/)

[Howard Schultz](https://sms4smile.com/quotes/author/howard-schultz/)

[Image](https://sms4smile.com/quotes/i/5ac/howard-schultz-1317_customer_customers-have-different-need-states-and_2891506.png)

> [Companies should not have a singular view of profitability. There needs to be a balance between commerce and social responsibility... The companies…](https://sms4smile.com/quotes/howard-schultz/companies-should-not-have-a-singular-view-of-profitability-there/)

[Howard Schultz](https://sms4smile.com/quotes/author/howard-schultz/)

[Image](https://sms4smile.com/quotes/i/88f/howard-schultz-1317_balance_companies-should-not-have-a-singular-vie_55779.png)

> [When companies fail, or fail to grow, it's almost always because they don't invest in the people, the systems, and the processes…](https://sms4smile.com/quotes/howard-schultz/when-companies-fail-or-fail-to-grow-it-s-almost-always-because-they/)

[Howard Schultz](https://sms4smile.com/quotes/author/howard-schultz/)

[Image](https://sms4smile.com/quotes/i/626/howard-schultz-1317_business_when-companies-fail-or-fail-to-grow-it-s_1603520.png)

> [We need to put ourselves in the shoes of our customers. That is my new battle cry. Live and breathe Starbucks the…](https://sms4smile.com/quotes/howard-schultz/we-need-to-put-ourselves-in-the-shoes-of-our-customers-that-is-my-new/)

[Howard Schultz](https://sms4smile.com/quotes/author/howard-schultz/)

[Image](https://sms4smile.com/quotes/i/f7c/howard-schultz-1317_battle_we-need-to-put-ourselves-in-the-shoes-of_2201809.png)

> [Often, organizations need bold, grand gestures to galvanize people towards a new mission or refocus their attention.](https://sms4smile.com/quotes/howard-schultz/often-organizations-need-bold-grand-gestures-to-galvanize-people/)

[Howard Schultz](https://sms4smile.com/quotes/author/howard-schultz/)

[Image](https://sms4smile.com/quotes/i/bc8/howard-schultz-1317_attention_often-organizations-need-bold-grand-gest_1762057.png)

> [The Starbucks customer and the Teavana customer are two very different customers, two different need states that are highly complimentary.](https://sms4smile.com/quotes/howard-schultz/the-starbucks-customer-and-the-teavana-customer-are-two-very/)

[Howard Schultz](https://sms4smile.com/quotes/author/howard-schultz/)

[Image](https://sms4smile.com/quotes/i/2ef/howard-schultz-1317_customer_the-starbucks-customer-and-the-teavana-c_2827665.png)

> [People want guidance, not rhetoric. They need to know what the plan of action is, and how it will be implemented. They…](https://sms4smile.com/quotes/howard-schultz/people-want-guidance-not-rhetoric-they-need-to-know-what-the-plan-of/)

[Howard Schultz](https://sms4smile.com/quotes/author/howard-schultz/)

[Image](https://sms4smile.com/quotes/i/f9b/howard-schultz-1317_action_people-want-guidance-not-rhetoric-they-n_1691865.png)

> [To stay vigorous, a company needs to provide a stimulating and challenging environment for all these types: the dreamer, the entrepreneur, the…](https://sms4smile.com/quotes/howard-schultz/to-stay-vigorous-a-company-needs-to-provide-a-stimulating-and/)

[Howard Schultz](https://sms4smile.com/quotes/author/howard-schultz/)

[Image](https://sms4smile.com/quotes/i/112/howard-schultz-1317_becoming_to-stay-vigorous-a-company-needs-to-prov_1668349.jpg)

> [Customers don't always know what they want. The decline in coffee-drinking was due to the fact that most of the coffee people…](https://sms4smile.com/quotes/howard-schultz/customers-don-t-always-know-what-they-want-the-decline-in-coffee/)

[Howard Schultz](https://sms4smile.com/quotes/author/howard-schultz/)

[Image](https://sms4smile.com/quotes/i/ff5/howard-schultz-1317_coffee_customers-don-t-always-know-what-they-wa_293920.jpg)

## Other authors on Needs

## More by Howard Schultz

> [For Starbucks, there will be no shortage of the highest-quality arabica beans. I suspect that for some others there could potentially be a problem,…](https://sms4smile.com/quotes/howard-schultz/for-starbucks-there-will-be-no-shortage-of-the-highest-quality/)

[Howard Schultz](https://sms4smile.com/quotes/author/howard-schultz/)

> [If it Captures Your Imagination, it will captivate others.](https://sms4smile.com/quotes/howard-schultz/if-it-captures-your-imagination-it-will-captivate-others/)

[Howard Schultz](https://sms4smile.com/quotes/author/howard-schultz/)

> [If you look at coffee, tea, food and juice, we think there are inherent opportunities. If you look at health bars or grab-and-go products…](https://sms4smile.com/quotes/howard-schultz/if-you-look-at-coffee-tea-food-and-juice-we-think-there-are-inherent/)

[Howard Schultz](https://sms4smile.com/quotes/author/howard-schultz/)

> [The success of the Starbucks has been based on this balance between profitability and a social conscience. Everywhere we're doing business, were trying to…](https://sms4smile.com/quotes/howard-schultz/the-success-of-the-starbucks-has-been-based-on-this-balance-between/)

[Howard Schultz](https://sms4smile.com/quotes/author/howard-schultz/)

> [Companies should not have a singular view of profitability. There needs to be a balance between commerce and social responsibility... The companies that are…](https://sms4smile.com/quotes/howard-schultz/companies-should-not-have-a-singular-view-of-profitability-there/)

[Howard Schultz](https://sms4smile.com/quotes/author/howard-schultz/)

> [Success is best when its shared](https://sms4smile.com/quotes/howard-schultz/success-is-best-when-its-shared/)

[Howard Schultz](https://sms4smile.com/quotes/author/howard-schultz/)

> [While their service is ending, our responsibility is just beginning!](https://sms4smile.com/quotes/howard-schultz/while-their-service-is-ending-our-responsibility-is-just-beginning/)

[Howard Schultz](https://sms4smile.com/quotes/author/howard-schultz/)

> [“Living in the same city as Microsoft, I’m only too aware that, even in low-technology businesses like coffee, the Next Big Thing could knock…](https://sms4smile.com/quotes/howard-schultz/living-in-the-same-city-as-microsoft-i-m-only-too-aware-that-even-in/)

[Howard Schultz](https://sms4smile.com/quotes/author/howard-schultz/)

> [We have a big opportunity in China. We think the number of stores here can rival the number in North America.](https://sms4smile.com/quotes/howard-schultz/we-have-a-big-opportunity-in-china-we-think-the-number-of-stores-here/)

[Howard Schultz](https://sms4smile.com/quotes/author/howard-schultz/)

> [Starbucks is not an advertiser; people think we are a great marketing company, but in fact we spend very little money on marketing and…](https://sms4smile.com/quotes/howard-schultz/starbucks-is-not-an-advertiser-people-think-we-are-a-great-marketing/)

[Howard Schultz](https://sms4smile.com/quotes/author/howard-schultz/)

> [We woke up one day, and all the sudden Starbucks was in the middle of this political crossfire between the people who want to…](https://sms4smile.com/quotes/howard-schultz/we-woke-up-one-day-and-all-the-sudden-starbucks-was-in-the-middle-of/)

[Howard Schultz](https://sms4smile.com/quotes/author/howard-schultz/)

> [I'm in a different position than most CEO's. I'm a founder. I'm not a hired CEO. Now, I can be fired by the board,…](https://sms4smile.com/quotes/howard-schultz/i-m-in-a-different-position-than-most-ceo-s-i-m-a-founder-i-m-not-a/)

[Howard Schultz](https://sms4smile.com/quotes/author/howard-schultz/)

> [Profitability is a shallow goal if it doesn't have a real purpose, and the purpose has to be share the profits with others.](https://sms4smile.com/quotes/howard-schultz/profitability-is-a-shallow-goal-if-it-doesn-t-have-a-real-purpose-and/)

[Howard Schultz](https://sms4smile.com/quotes/author/howard-schultz/)

> [And with the right mentor, don't be afraid to expose your vulnerabilities. Admit you don't know what you don't know. When you acknowledge your…](https://sms4smile.com/quotes/howard-schultz/and-with-the-right-mentor-don-t-be-afraid-to-expose-your/)

[Howard Schultz](https://sms4smile.com/quotes/author/howard-schultz/)

> [People in Washington need to put their feet in the shoes of working Americans.](https://sms4smile.com/quotes/howard-schultz/people-in-washington-need-to-put-their-feet-in-the-shoes-of-working/)

[Howard Schultz](https://sms4smile.com/quotes/author/howard-schultz/)

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