---
title: "22 Listening Quotes By Susan C. Young"
description: "22 Listening quotes by Susan C. Young. Plus more from Susan C. Young and more Listening sayings from other authors."
image: "https://sms4smile.com/quotes/i/9e3/susan-c-young-156_active-listening_active-listening-is-one-of-the-best-serv_918268.jpg"
---

> [“Active listening is one of the best services a company can provide.”](https://sms4smile.com/quotes/susan-c-young/active-listening-is-one-of-the-best-services-a-company-can-provide/)

[Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/)

[Image](https://sms4smile.com/quotes/i/9e3/susan-c-young-156_active-listening_active-listening-is-one-of-the-best-serv_918268.jpg)

> [“Active listening is key to all healthy and effective communication, however, it doesn't necessarily come easily.”](https://sms4smile.com/quotes/susan-c-young/active-listening-is-key-to-all-healthy-and-effective-communication/)

[Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/)

[Image](https://sms4smile.com/quotes/i/762/susan-c-young-156_active-listening_active-listening-is-key-to-all-healthy-a_2373127.jpg)

> [“Listening actively confirms for people that you are positively receiving and thoroughly understanding the message they are conveying.”](https://sms4smile.com/quotes/susan-c-young/listening-actively-confirms-for-people-that-you-are-positively/)

[Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/)

[Image](https://sms4smile.com/quotes/i/84b/susan-c-young-156_active-listening_listening-actively-confirms-for-people-t_2442832.jpg)

> [“Active listening requires being fully present and engaged in the moment.”](https://sms4smile.com/quotes/susan-c-young/active-listening-requires-being-fully-present-and-engaged-in-the/)

[Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/)

[Image](https://sms4smile.com/quotes/i/0a0/susan-c-young-156_active-listening_active-listening-requires-being-fully-pr_2961547.jpg)

> [“Active Listening. Practice this skill. You enhance communication; this confirms that the message another conveys is well received and thoroughly understood. You…](https://sms4smile.com/quotes/susan-c-young/active-listening-practice-this-skill-you-enhance-communication-this/)

[Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/)

[Image](https://sms4smile.com/quotes/i/b15/susan-c-young-156_communication_active-listening-practice-this-skill-you_95977.jpg)

> [“Active listening is not only a matter of making yourself available to hear someone talk, but it is showing the sender, physically,…](https://sms4smile.com/quotes/susan-c-young/active-listening-is-not-only-a-matter-of-making-yourself-available-to/)

[Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/)

[Image](https://sms4smile.com/quotes/i/306/susan-c-young-156_active-listening_active-listening-is-not-only-a-matter-of_2641367.jpg)

> [“Active listening is the ultimate "Golden Rule" for sensational customer service. Just as the important people in your life will feel more…](https://sms4smile.com/quotes/susan-c-young/active-listening-is-the-ultimate-golden-rule-for-sensational-customer/)

[Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/)

[Image](https://sms4smile.com/quotes/i/162/susan-c-young-156_active-listening_active-listening-is-the-ultimate-golden_2305612.jpg)

> [“The process of attentive listening makes the other person feel important, valued, and heard. For Nick, listening was, and still is, love.…](https://sms4smile.com/quotes/susan-c-young/the-process-of-attentive-listening-makes-the-other-person-feel/)

[Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/)

[Image](https://sms4smile.com/quotes/i/7bd/susan-c-young-156_active-listening_the-process-of-attentive-listening-makes_59741.jpg)

> [“When you become an actively engaged listener, you will develop the mindful awareness that active listening involves multiple layers and distinct levels.”](https://sms4smile.com/quotes/susan-c-young/when-you-become-an-actively-engaged-listener-you-will-develop-the/)

[Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/)

[Image](https://sms4smile.com/quotes/i/c61/susan-c-young-156_active-listening_when-you-become-an-actively-engaged-list_725439.jpg)

> [“Listening is one thing; however, ACTIVE listening is quite another. The first is a passive act which does not require great involvement,…](https://sms4smile.com/quotes/susan-c-young/listening-is-one-thing-however-active-listening-is-quite-another-the/)

[Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/)

[Image](https://sms4smile.com/quotes/i/036/susan-c-young-156_active-listening_listening-is-one-thing-however-active-li_3105881.jpg)

> [“While active listening is crucial for optimal communication, we are faced with a dilemma which can perplex even the sincerest and engaged…](https://sms4smile.com/quotes/susan-c-young/while-active-listening-is-crucial-for-optimal-communication-we-are/)

[Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/)

[Image](https://sms4smile.com/quotes/i/1b3/susan-c-young-156_active-listening_while-active-listening-is-crucial-for-op_2723288.jpg)

> [“Empathetic listening is a finely tuned ability to go beyond words to discover the thoughts and feelings which live beneath a person’s…](https://sms4smile.com/quotes/susan-c-young/empathetic-listening-is-a-finely-tuned-ability-to-go-beyond-words-to/)

[Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/)

[Image](https://sms4smile.com/quotes/i/490/susan-c-young-156_communication_empathetic-listening-is-a-finely-tuned-a_989749.jpg)

> [“To Become an Attentive Listener . . . • Observe a person’s physical presence to see how their body language aligns with…](https://sms4smile.com/quotes/susan-c-young/to-become-an-attentive-listener-observe-a-person-s-physical-presence/)

[Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/)

[Image](https://sms4smile.com/quotes/i/dcd/susan-c-young-156_active-listening_to-become-an-attentive-listener-observe_246887.jpg)

> [“By your practice of active listening, everyone involved benefits because you . . . • are more engaged and engaging; • demonstrate…](https://sms4smile.com/quotes/susan-c-young/by-your-practice-of-active-listening-everyone-involved-benefits/)

[Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/)

[Image](https://sms4smile.com/quotes/i/024/susan-c-young-156_active-listening_by-your-practice-of-active-listening-eve_1358539.jpg)

> [“To Move from Woe to Wow . . . Listen Attentively • Be fully present and give your customer your full attention.…](https://sms4smile.com/quotes/susan-c-young/to-move-from-woe-to-wow-listen-attentively-be-fully-present-and-give/)

[Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/)

[Image](https://sms4smile.com/quotes/i/c1c/susan-c-young-156_communication_to-move-from-woe-to-wow-listen-attentive_884999.jpg)

> [“Listening is one of the finest ways to demonstrate our love for another human being. How many marriages could be saved, friendships…](https://sms4smile.com/quotes/susan-c-young/listening-is-one-of-the-finest-ways-to-demonstrate-our-love-for/)

[Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/)

[Image](https://sms4smile.com/quotes/i/371/susan-c-young-156_active-listening_listening-is-one-of-the-finest-ways-to-d_928559.jpg)

> [“Become keenly aware of these three layers to discover whether you're listening with interest and intent for excellent communication and understanding—or are…](https://sms4smile.com/quotes/susan-c-young/become-keenly-aware-of-these-three-layers-to-discover-whether-you-re/)

[Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/)

[Image](https://sms4smile.com/quotes/i/cd3/susan-c-young-156_active-listening_become-keenly-aware-of-these-three-layer_296311.jpg)

> [“To make matters even more complicated, research has shown that we remember only 25-50 percent of what we hear. This inclination not…](https://sms4smile.com/quotes/susan-c-young/to-make-matters-even-more-complicated-research-has-shown-that-we/)

[Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/)

[Image](https://sms4smile.com/quotes/i/ab6/susan-c-young-156_active-listening_to-make-matters-even-more-complicated-re_3201025.jpg)

> [“The Physical Language of Listening Active listening is a physical process which transcends simply hearing. Your body language speaks on your behalf…](https://sms4smile.com/quotes/susan-c-young/the-physical-language-of-listening-active-listening-is-a-physical/)

[Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/)

[Image](https://sms4smile.com/quotes/i/15a/susan-c-young-156_active-listening_the-physical-language-of-listening-activ_320799.jpg)

> [“14 Ways to Become an Incredible Listener 1. Be present and provide your undivided attention. 2. Seek first to understand, then to…](https://sms4smile.com/quotes/susan-c-young/14-ways-to-become-an-incredible-listener-1-be-present-and-provide/)

[Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/)

[Image](https://sms4smile.com/quotes/i/3a9/susan-c-young-156_active-listening_14-ways-to-become-an-incredible-listener_953610.jpg)

> [“You can have the perfect message, but it may fall on deaf ears when the listener is not prepared or open to…](https://sms4smile.com/quotes/susan-c-young/you-can-have-the-perfect-message-but-it-may-fall-on-deaf-ears-when/)

[Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/)

[Image](https://sms4smile.com/quotes/i/5e1/susan-c-young-156_active-listening_you-can-have-the-perfect-message-but-it_1842578.jpg)

> [“If the skill of participatory listening came effortlessly and easy for everyone, there would not be so many misunderstandings, communication breakdowns, irritations,…](https://sms4smile.com/quotes/susan-c-young/if-the-skill-of-participatory-listening-came-effortlessly-and-easy/)

[Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/)

[Image](https://sms4smile.com/quotes/i/6fd/susan-c-young-156_active-listening_if-the-skill-of-participatory-listening_970972.jpg)

## Other authors on Listening

## More by Susan C. Young

> [“We've all met people who are beautiful on the outside, however, when they open their mouths to speak, they have nothing of substance to…](https://sms4smile.com/quotes/susan-c-young/we-ve-all-met-people-who-are-beautiful-on-the-outside-however-when/)

[Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/)

> [“Being grounded in your lifelong culture and your personal perspective, you are comfortable with the way you see things and may believe it is…](https://sms4smile.com/quotes/susan-c-young/being-grounded-in-your-lifelong-culture-and-your-personal-perspective/)

[Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/)

> [“A positive attitude will help you be more inspiring and motivating to others.”](https://sms4smile.com/quotes/susan-c-young/a-positive-attitude-will-help-you-be-more-inspiring-and-motivating-to/)

[Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/)

> [“The Gift that Keeps on Giving I once had a lovely real estate client named Jane who was an elderly lady living alone. Her…](https://sms4smile.com/quotes/susan-c-young/the-gift-that-keeps-on-giving-i-once-had-a-lovely-real-estate-client/)

[Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/)

> [“Conversation starters. Icebreakers. Openers. However you choose to label them, that moment when the first words come out of your mouth can make or…](https://sms4smile.com/quotes/susan-c-young/conversation-starters-icebreakers-openers-however-you-choose-to-label/)

[Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/)

> [“Free Flowing Dialogue “Have you ever been engaged in a conversation which was so dynamic that you were both firing on all cylinders, in…](https://sms4smile.com/quotes/susan-c-young/free-flowing-dialogue-have-you-ever-been-engaged-in-a-conversation/)

[Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/)

> [“In years gone by, particularly in the East and the South, ladies would attend charm school to learn how to elegantly stand, sit, dance,…](https://sms4smile.com/quotes/susan-c-young/in-years-gone-by-particularly-in-the-east-and-the-south-ladies-would/)

[Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/)

> [“5 Tips for Mirroring Others 1. Body language. When they smile, you smile. When they lean back in their chair, you lean back in…](https://sms4smile.com/quotes/susan-c-young/5-tips-for-mirroring-others-1-body-language-when-they-smile-you-smile/)

[Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/)

> [“Communication skills, quotes by susan c young, relationship quotes, how to make a great first impression, preparation quotes, motivational speaker, susan young, build confidence,…](https://sms4smile.com/quotes/susan-c-young/communication-skills-quotes-by-susan-c-young-relationship-quotes-how/)

[Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/)

> [“How do you enter a room? How do you walk into a job interview? How do you approach a sales prospect for the first…](https://sms4smile.com/quotes/susan-c-young/how-do-you-enter-a-room-how-do-you-walk-into-a-job-interview-how-do/)

[Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/)

> [“Self-confident people face their fears head-on and are willing to take risks.”](https://sms4smile.com/quotes/susan-c-young/self-confident-people-face-their-fears-head-on-and-are-willing-to/)

[Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/)

> [“Be the Inviter “When I began my speaking career, I designed and delivered motivational programs for children teaching them success skills for life. Before…](https://sms4smile.com/quotes/susan-c-young/be-the-inviter-when-i-began-my-speaking-career-i-designed-and/)

[Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/)

> [“Employee Engagement “Employee Engagement” has become a very hot topic in recent years. The escalating statistics for disengagement are alarming. In 2015, the Gallup…](https://sms4smile.com/quotes/susan-c-young/employee-engagement-employee-engagement-has-become-a-very-hot-topic/)

[Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/)

> [“To remember people’s names, use rhyming, rhythm, adjectives, and alliteration—Use rhyming (trim Kim), rhythm (Sally sells seashells), adjectives (kind Kevin), and alliteration (Mike likes…](https://sms4smile.com/quotes/susan-c-young/to-remember-people-s-names-use-rhyming-rhythm-adjectives-and/)

[Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/)

> [“A smile is one of the most powerful and important body language cues we share with others—and as such a heartfelt emotion, it's impossible…](https://sms4smile.com/quotes/susan-c-young/a-smile-is-one-of-the-most-powerful-and-important-body-language-cues/)

[Susan C. Young](https://sms4smile.com/quotes/author/susan-c-young/)

```json
{
    "@context": "https://schema.org",
    "@graph": [
        {
            "@type": "ItemList",
            "@id": "https://sms4smile.com/quotes/about/listening/susan-c-young/#itemlist",
            "name": "22 Listening Quotes By Susan C. Young",
            "numberOfItems": 22,
            "itemListElement": [
                {
                    "@type": "ListItem",
                    "position": 1,
                    "item": {
                        "@type": "Quotation",
                        "text": "“Active listening is one of the best services a company can provide.”",
                        "creator": {
                            "@type": "Person",
                            "name": "Susan C. Young"
                        },
                        "url": "https://sms4smile.com/quotes/susan-c-young/active-listening-is-one-of-the-best-services-a-company-can-provide/",
                        "image": {
                            "@type": "ImageObject",
                            "@id": "https://sms4smile.com/quotes/i/9e3/susan-c-young-156_active-listening_active-listening-is-one-of-the-best-serv_918268.jpg",
                            "contentUrl": "https://sms4smile.com/quotes/i/9e3/susan-c-young-156_active-listening_active-listening-is-one-of-the-best-serv_918268.jpg",
                            "url": "https://sms4smile.com/quotes/i/9e3/susan-c-young-156_active-listening_active-listening-is-one-of-the-best-serv_918268.jpg",
                            "width": 1080,
                            "height": 1080,
                            "caption": "“Active listening is one of the best services a company can provide.” — Susan C. Young",
                            "creditText": "SMS4Smile Quotes",
                            "creator": {
                                "@id": "https://sms4smile.com/quotes/#organization"
                            }
                        }
                    }
                },
                {
                    "@type": "ListItem",
                    "position": 2,
                    "item": {
                        "@type": "Quotation",
                        "text": "“Active listening is key to all healthy and effective communication, however, it doesn't necessarily come easily.”",
                        "creator": {
                            "@type": "Person",
                            "name": "Susan C. Young"
                        },
                        "url": "https://sms4smile.com/quotes/susan-c-young/active-listening-is-key-to-all-healthy-and-effective-communication/",
                        "image": {
                            "@type": "ImageObject",
                            "@id": "https://sms4smile.com/quotes/i/762/susan-c-young-156_active-listening_active-listening-is-key-to-all-healthy-a_2373127.jpg",
                            "contentUrl": "https://sms4smile.com/quotes/i/762/susan-c-young-156_active-listening_active-listening-is-key-to-all-healthy-a_2373127.jpg",
                            "url": "https://sms4smile.com/quotes/i/762/susan-c-young-156_active-listening_active-listening-is-key-to-all-healthy-a_2373127.jpg",
                            "width": 1080,
                            "height": 1080,
                            "caption": "“Active listening is key to all healthy and effective communication, however, it doesn't necessarily come…” — Susan C. Young",
                            "creditText": "SMS4Smile Quotes",
                            "creator": {
                                "@id": "https://sms4smile.com/quotes/#organization"
                            }
                        }
                    }
                },
                {
                    "@type": "ListItem",
                    "position": 3,
                    "item": {
                        "@type": "Quotation",
                        "text": "“Listening actively confirms for people that you are positively receiving and thoroughly understanding the message they are conveying.”",
                        "creator": {
                            "@type": "Person",
                            "name": "Susan C. Young"
                        },
                        "url": "https://sms4smile.com/quotes/susan-c-young/listening-actively-confirms-for-people-that-you-are-positively/",
                        "image": {
                            "@type": "ImageObject",
                            "@id": "https://sms4smile.com/quotes/i/84b/susan-c-young-156_active-listening_listening-actively-confirms-for-people-t_2442832.jpg",
                            "contentUrl": "https://sms4smile.com/quotes/i/84b/susan-c-young-156_active-listening_listening-actively-confirms-for-people-t_2442832.jpg",
                            "url": "https://sms4smile.com/quotes/i/84b/susan-c-young-156_active-listening_listening-actively-confirms-for-people-t_2442832.jpg",
                            "width": 1080,
                            "height": 1080,
                            "caption": "“Listening actively confirms for people that you are positively receiving and thoroughly understanding the…” — Susan C. Young",
                            "creditText": "SMS4Smile Quotes",
                            "creator": {
                                "@id": "https://sms4smile.com/quotes/#organization"
                            }
                        }
                    }
                },
                {
                    "@type": "ListItem",
                    "position": 4,
                    "item": {
                        "@type": "Quotation",
                        "text": "“Active listening requires being fully present and engaged in the moment.”",
                        "creator": {
                            "@type": "Person",
                            "name": "Susan C. Young"
                        },
                        "url": "https://sms4smile.com/quotes/susan-c-young/active-listening-requires-being-fully-present-and-engaged-in-the/",
                        "image": {
                            "@type": "ImageObject",
                            "@id": "https://sms4smile.com/quotes/i/0a0/susan-c-young-156_active-listening_active-listening-requires-being-fully-pr_2961547.jpg",
                            "contentUrl": "https://sms4smile.com/quotes/i/0a0/susan-c-young-156_active-listening_active-listening-requires-being-fully-pr_2961547.jpg",
                            "url": "https://sms4smile.com/quotes/i/0a0/susan-c-young-156_active-listening_active-listening-requires-being-fully-pr_2961547.jpg",
                            "width": 1080,
                            "height": 1080,
                            "caption": "“Active listening requires being fully present and engaged in the moment.” — Susan C. Young",
                            "creditText": "SMS4Smile Quotes",
                            "creator": {
                                "@id": "https://sms4smile.com/quotes/#organization"
                            }
                        }
                    }
                },
                {
                    "@type": "ListItem",
                    "position": 5,
                    "item": {
                        "@type": "Quotation",
                        "text": "“Active Listening. Practice this skill. You enhance communication; this confirms that the message another conveys is well received and thoroughly understood. You get it!”",
                        "creator": {
                            "@type": "Person",
                            "name": "Susan C. Young"
                        },
                        "url": "https://sms4smile.com/quotes/susan-c-young/active-listening-practice-this-skill-you-enhance-communication-this/",
                        "image": {
                            "@type": "ImageObject",
                            "@id": "https://sms4smile.com/quotes/i/b15/susan-c-young-156_communication_active-listening-practice-this-skill-you_95977.jpg",
                            "contentUrl": "https://sms4smile.com/quotes/i/b15/susan-c-young-156_communication_active-listening-practice-this-skill-you_95977.jpg",
                            "url": "https://sms4smile.com/quotes/i/b15/susan-c-young-156_communication_active-listening-practice-this-skill-you_95977.jpg",
                            "width": 1080,
                            "height": 1080,
                            "caption": "“Active Listening. Practice this skill. You enhance communication; this confirms that the message another…” — Susan C. Young",
                            "creditText": "SMS4Smile Quotes",
                            "creator": {
                                "@id": "https://sms4smile.com/quotes/#organization"
                            }
                        }
                    }
                },
                {
                    "@type": "ListItem",
                    "position": 6,
                    "item": {
                        "@type": "Quotation",
                        "text": "“Active listening is not only a matter of making yourself available to hear someone talk, but it is showing the sender, physically, that you are receiving and understanding their message on all levels.”",
                        "creator": {
                            "@type": "Person",
                            "name": "Susan C. Young"
                        },
                        "url": "https://sms4smile.com/quotes/susan-c-young/active-listening-is-not-only-a-matter-of-making-yourself-available-to/",
                        "image": {
                            "@type": "ImageObject",
                            "@id": "https://sms4smile.com/quotes/i/306/susan-c-young-156_active-listening_active-listening-is-not-only-a-matter-of_2641367.jpg",
                            "contentUrl": "https://sms4smile.com/quotes/i/306/susan-c-young-156_active-listening_active-listening-is-not-only-a-matter-of_2641367.jpg",
                            "url": "https://sms4smile.com/quotes/i/306/susan-c-young-156_active-listening_active-listening-is-not-only-a-matter-of_2641367.jpg",
                            "width": 1080,
                            "height": 1080,
                            "caption": "“Active listening is not only a matter of making yourself available to hear someone talk, but it is showing…” — Susan C. Young",
                            "creditText": "SMS4Smile Quotes",
                            "creator": {
                                "@id": "https://sms4smile.com/quotes/#organization"
                            }
                        }
                    }
                },
                {
                    "@type": "ListItem",
                    "position": 7,
                    "item": {
                        "@type": "Quotation",
                        "text": "“Active listening is the ultimate \"Golden Rule\" for sensational customer service. Just as the important people in your life will feel more valued and appreciated when you actively listen, so will your customers.”",
                        "creator": {
                            "@type": "Person",
                            "name": "Susan C. Young"
                        },
                        "url": "https://sms4smile.com/quotes/susan-c-young/active-listening-is-the-ultimate-golden-rule-for-sensational-customer/",
                        "image": {
                            "@type": "ImageObject",
                            "@id": "https://sms4smile.com/quotes/i/162/susan-c-young-156_active-listening_active-listening-is-the-ultimate-golden_2305612.jpg",
                            "contentUrl": "https://sms4smile.com/quotes/i/162/susan-c-young-156_active-listening_active-listening-is-the-ultimate-golden_2305612.jpg",
                            "url": "https://sms4smile.com/quotes/i/162/susan-c-young-156_active-listening_active-listening-is-the-ultimate-golden_2305612.jpg",
                            "width": 1080,
                            "height": 1080,
                            "caption": "“Active listening is the ultimate \"Golden Rule\" for sensational customer service. Just as the important…” — Susan C. Young",
                            "creditText": "SMS4Smile Quotes",
                            "creator": {
                                "@id": "https://sms4smile.com/quotes/#organization"
                            }
                        }
                    }
                },
                {
                    "@type": "ListItem",
                    "position": 8,
                    "item": {
                        "@type": "Quotation",
                        "text": "“The process of attentive listening makes the other person feel important, valued, and heard. For Nick, listening was, and still is, love. I've never forgotten that precious moment—and the lesson!”",
                        "creator": {
                            "@type": "Person",
                            "name": "Susan C. Young"
                        },
                        "url": "https://sms4smile.com/quotes/susan-c-young/the-process-of-attentive-listening-makes-the-other-person-feel/",
                        "image": {
                            "@type": "ImageObject",
                            "@id": "https://sms4smile.com/quotes/i/7bd/susan-c-young-156_active-listening_the-process-of-attentive-listening-makes_59741.jpg",
                            "contentUrl": "https://sms4smile.com/quotes/i/7bd/susan-c-young-156_active-listening_the-process-of-attentive-listening-makes_59741.jpg",
                            "url": "https://sms4smile.com/quotes/i/7bd/susan-c-young-156_active-listening_the-process-of-attentive-listening-makes_59741.jpg",
                            "width": 1080,
                            "height": 1080,
                            "caption": "“The process of attentive listening makes the other person feel important, valued, and heard. For Nick…” — Susan C. Young",
                            "creditText": "SMS4Smile Quotes",
                            "creator": {
                                "@id": "https://sms4smile.com/quotes/#organization"
                            }
                        }
                    }
                },
                {
                    "@type": "ListItem",
                    "position": 9,
                    "item": {
                        "@type": "Quotation",
                        "text": "“When you become an actively engaged listener, you will develop the mindful awareness that active listening involves multiple layers and distinct levels.”",
                        "creator": {
                            "@type": "Person",
                            "name": "Susan C. Young"
                        },
                        "url": "https://sms4smile.com/quotes/susan-c-young/when-you-become-an-actively-engaged-listener-you-will-develop-the/",
                        "image": {
                            "@type": "ImageObject",
                            "@id": "https://sms4smile.com/quotes/i/c61/susan-c-young-156_active-listening_when-you-become-an-actively-engaged-list_725439.jpg",
                            "contentUrl": "https://sms4smile.com/quotes/i/c61/susan-c-young-156_active-listening_when-you-become-an-actively-engaged-list_725439.jpg",
                            "url": "https://sms4smile.com/quotes/i/c61/susan-c-young-156_active-listening_when-you-become-an-actively-engaged-list_725439.jpg",
                            "width": 1080,
                            "height": 1080,
                            "caption": "“When you become an actively engaged listener, you will develop the mindful awareness that active listening…” — Susan C. Young",
                            "creditText": "SMS4Smile Quotes",
                            "creator": {
                                "@id": "https://sms4smile.com/quotes/#organization"
                            }
                        }
                    }
                },
                {
                    "@type": "ListItem",
                    "position": 10,
                    "item": {
                        "@type": "Quotation",
                        "text": "“Listening is one thing; however, ACTIVE listening is quite another. The first is a passive act which does not require great involvement, whereas, the latter is a consciously aware and deliberately focused effort to actively participate in the conversation.”",
                        "creator": {
                            "@type": "Person",
                            "name": "Susan C. Young"
                        },
                        "url": "https://sms4smile.com/quotes/susan-c-young/listening-is-one-thing-however-active-listening-is-quite-another-the/",
                        "image": {
                            "@type": "ImageObject",
                            "@id": "https://sms4smile.com/quotes/i/036/susan-c-young-156_active-listening_listening-is-one-thing-however-active-li_3105881.jpg",
                            "contentUrl": "https://sms4smile.com/quotes/i/036/susan-c-young-156_active-listening_listening-is-one-thing-however-active-li_3105881.jpg",
                            "url": "https://sms4smile.com/quotes/i/036/susan-c-young-156_active-listening_listening-is-one-thing-however-active-li_3105881.jpg",
                            "width": 1080,
                            "height": 1080,
                            "caption": "“Listening is one thing; however, ACTIVE listening is quite another. The first is a passive act which does…” — Susan C. Young",
                            "creditText": "SMS4Smile Quotes",
                            "creator": {
                                "@id": "https://sms4smile.com/quotes/#organization"
                            }
                        }
                    }
                },
                {
                    "@type": "ListItem",
                    "position": 11,
                    "item": {
                        "@type": "Quotation",
                        "text": "“While active listening is crucial for optimal communication, we are faced with a dilemma which can perplex even the sincerest and engaged of individuals.”",
                        "creator": {
                            "@type": "Person",
                            "name": "Susan C. Young"
                        },
                        "url": "https://sms4smile.com/quotes/susan-c-young/while-active-listening-is-crucial-for-optimal-communication-we-are/",
                        "image": {
                            "@type": "ImageObject",
                            "@id": "https://sms4smile.com/quotes/i/1b3/susan-c-young-156_active-listening_while-active-listening-is-crucial-for-op_2723288.jpg",
                            "contentUrl": "https://sms4smile.com/quotes/i/1b3/susan-c-young-156_active-listening_while-active-listening-is-crucial-for-op_2723288.jpg",
                            "url": "https://sms4smile.com/quotes/i/1b3/susan-c-young-156_active-listening_while-active-listening-is-crucial-for-op_2723288.jpg",
                            "width": 1080,
                            "height": 1080,
                            "caption": "“While active listening is crucial for optimal communication, we are faced with a dilemma which can perplex…” — Susan C. Young",
                            "creditText": "SMS4Smile Quotes",
                            "creator": {
                                "@id": "https://sms4smile.com/quotes/#organization"
                            }
                        }
                    }
                },
                {
                    "@type": "ListItem",
                    "position": 12,
                    "item": {
                        "@type": "Quotation",
                        "text": "“Empathetic listening is a finely tuned ability to go beyond words to discover the thoughts and feelings which live beneath a person’s surface presentation.”",
                        "creator": {
                            "@type": "Person",
                            "name": "Susan C. Young"
                        },
                        "url": "https://sms4smile.com/quotes/susan-c-young/empathetic-listening-is-a-finely-tuned-ability-to-go-beyond-words-to/",
                        "image": {
                            "@type": "ImageObject",
                            "@id": "https://sms4smile.com/quotes/i/490/susan-c-young-156_communication_empathetic-listening-is-a-finely-tuned-a_989749.jpg",
                            "contentUrl": "https://sms4smile.com/quotes/i/490/susan-c-young-156_communication_empathetic-listening-is-a-finely-tuned-a_989749.jpg",
                            "url": "https://sms4smile.com/quotes/i/490/susan-c-young-156_communication_empathetic-listening-is-a-finely-tuned-a_989749.jpg",
                            "width": 1080,
                            "height": 1080,
                            "caption": "“Empathetic listening is a finely tuned ability to go beyond words to discover the thoughts and feelings…” — Susan C. Young",
                            "creditText": "SMS4Smile Quotes",
                            "creator": {
                                "@id": "https://sms4smile.com/quotes/#organization"
                            }
                        }
                    }
                },
                {
                    "@type": "ListItem",
                    "position": 13,
                    "item": {
                        "@type": "Quotation",
                        "text": "“To Become an Attentive Listener . . . •\tObserve a person’s physical presence to see how their body language aligns with their message. •\tRecognize what is being said on the surface. •\tEngage your intuition to hear the meaning, purpose, and motivation behind their message. •\tBe aware of your own internal responses and how you are feeling. •\tPut yourself in their shoes to better understand their perspective.”",
                        "creator": {
                            "@type": "Person",
                            "name": "Susan C. Young"
                        },
                        "url": "https://sms4smile.com/quotes/susan-c-young/to-become-an-attentive-listener-observe-a-person-s-physical-presence/",
                        "image": {
                            "@type": "ImageObject",
                            "@id": "https://sms4smile.com/quotes/i/dcd/susan-c-young-156_active-listening_to-become-an-attentive-listener-observe_246887.jpg",
                            "contentUrl": "https://sms4smile.com/quotes/i/dcd/susan-c-young-156_active-listening_to-become-an-attentive-listener-observe_246887.jpg",
                            "url": "https://sms4smile.com/quotes/i/dcd/susan-c-young-156_active-listening_to-become-an-attentive-listener-observe_246887.jpg",
                            "width": 1080,
                            "height": 1080,
                            "caption": "“To Become an Attentive Listener . . . • Observe a person’s physical presence to see how their body language…” — Susan C. Young",
                            "creditText": "SMS4Smile Quotes",
                            "creator": {
                                "@id": "https://sms4smile.com/quotes/#organization"
                            }
                        }
                    }
                },
                {
                    "@type": "ListItem",
                    "position": 14,
                    "item": {
                        "@type": "Quotation",
                        "text": "“By your practice of active listening, everyone involved benefits because you . . . •\tare more engaged and engaging; •\tdemonstrate that you are interested in others and what they have to say; •\tmake others feel important, respected, understood, and appreciated; •\timprove your memory and retention; •\taffirm to others that you are an authentic, caring, and compassionate person; make a great first and last impression”",
                        "creator": {
                            "@type": "Person",
                            "name": "Susan C. Young"
                        },
                        "url": "https://sms4smile.com/quotes/susan-c-young/by-your-practice-of-active-listening-everyone-involved-benefits/",
                        "image": {
                            "@type": "ImageObject",
                            "@id": "https://sms4smile.com/quotes/i/024/susan-c-young-156_active-listening_by-your-practice-of-active-listening-eve_1358539.jpg",
                            "contentUrl": "https://sms4smile.com/quotes/i/024/susan-c-young-156_active-listening_by-your-practice-of-active-listening-eve_1358539.jpg",
                            "url": "https://sms4smile.com/quotes/i/024/susan-c-young-156_active-listening_by-your-practice-of-active-listening-eve_1358539.jpg",
                            "width": 1080,
                            "height": 1080,
                            "caption": "“By your practice of active listening, everyone involved benefits because you . . . • are more engaged and…” — Susan C. Young",
                            "creditText": "SMS4Smile Quotes",
                            "creator": {
                                "@id": "https://sms4smile.com/quotes/#organization"
                            }
                        }
                    }
                },
                {
                    "@type": "ListItem",
                    "position": 15,
                    "item": {
                        "@type": "Quotation",
                        "text": "“To Move from Woe to Wow . . . Listen Attentively •\tBe fully present and give your customer your full attention. •\tStay calm and remain patient. •\tDo not interrupt or become defensive. •\tLet the customer express his or her concerns. •\tNod your head and use affirming words to show that you are listening. •\tRepeat back and empathize, when necessary. This confirms your understanding of the problem or question.”",
                        "creator": {
                            "@type": "Person",
                            "name": "Susan C. Young"
                        },
                        "url": "https://sms4smile.com/quotes/susan-c-young/to-move-from-woe-to-wow-listen-attentively-be-fully-present-and-give/",
                        "image": {
                            "@type": "ImageObject",
                            "@id": "https://sms4smile.com/quotes/i/c1c/susan-c-young-156_communication_to-move-from-woe-to-wow-listen-attentive_884999.jpg",
                            "contentUrl": "https://sms4smile.com/quotes/i/c1c/susan-c-young-156_communication_to-move-from-woe-to-wow-listen-attentive_884999.jpg",
                            "url": "https://sms4smile.com/quotes/i/c1c/susan-c-young-156_communication_to-move-from-woe-to-wow-listen-attentive_884999.jpg",
                            "width": 1080,
                            "height": 1080,
                            "caption": "“To Move from Woe to Wow . . . Listen Attentively • Be fully present and give your customer your full…” — Susan C. Young",
                            "creditText": "SMS4Smile Quotes",
                            "creator": {
                                "@id": "https://sms4smile.com/quotes/#organization"
                            }
                        }
                    }
                },
                {
                    "@type": "ListItem",
                    "position": 16,
                    "item": {
                        "@type": "Quotation",
                        "text": "“Listening is one of the finest ways to demonstrate our love for another human being. How many marriages could be saved, friendships healed, careers made, and opportunities enjoyed if people would simply stop what they are doing and listen deeply to what another person has to say. If practiced by everyone, this principle could be a world-changer!”",
                        "creator": {
                            "@type": "Person",
                            "name": "Susan C. Young"
                        },
                        "url": "https://sms4smile.com/quotes/susan-c-young/listening-is-one-of-the-finest-ways-to-demonstrate-our-love-for/",
                        "image": {
                            "@type": "ImageObject",
                            "@id": "https://sms4smile.com/quotes/i/371/susan-c-young-156_active-listening_listening-is-one-of-the-finest-ways-to-d_928559.jpg",
                            "contentUrl": "https://sms4smile.com/quotes/i/371/susan-c-young-156_active-listening_listening-is-one-of-the-finest-ways-to-d_928559.jpg",
                            "url": "https://sms4smile.com/quotes/i/371/susan-c-young-156_active-listening_listening-is-one-of-the-finest-ways-to-d_928559.jpg",
                            "width": 1080,
                            "height": 1080,
                            "caption": "“Listening is one of the finest ways to demonstrate our love for another human being. How many marriages…” — Susan C. Young",
                            "creditText": "SMS4Smile Quotes",
                            "creator": {
                                "@id": "https://sms4smile.com/quotes/#organization"
                            }
                        }
                    }
                },
                {
                    "@type": "ListItem",
                    "position": 17,
                    "item": {
                        "@type": "Quotation",
                        "text": "“Become keenly aware of these three layers to discover whether you're listening with interest and intent for excellent communication and understanding—or are you unintentionally sabotaging potentially phenomenal conversations. Knowledge of the listening planes will raise your awareness. And as you apply these, enjoy the surprising difference.”",
                        "creator": {
                            "@type": "Person",
                            "name": "Susan C. Young"
                        },
                        "url": "https://sms4smile.com/quotes/susan-c-young/become-keenly-aware-of-these-three-layers-to-discover-whether-you-re/",
                        "image": {
                            "@type": "ImageObject",
                            "@id": "https://sms4smile.com/quotes/i/cd3/susan-c-young-156_active-listening_become-keenly-aware-of-these-three-layer_296311.jpg",
                            "contentUrl": "https://sms4smile.com/quotes/i/cd3/susan-c-young-156_active-listening_become-keenly-aware-of-these-three-layer_296311.jpg",
                            "url": "https://sms4smile.com/quotes/i/cd3/susan-c-young-156_active-listening_become-keenly-aware-of-these-three-layer_296311.jpg",
                            "width": 1080,
                            "height": 1080,
                            "caption": "“Become keenly aware of these three layers to discover whether you're listening with interest and intent for…” — Susan C. Young",
                            "creditText": "SMS4Smile Quotes",
                            "creator": {
                                "@id": "https://sms4smile.com/quotes/#organization"
                            }
                        }
                    }
                },
                {
                    "@type": "ListItem",
                    "position": 18,
                    "item": {
                        "@type": "Quotation",
                        "text": "“To make matters even more complicated, research has shown that we remember only 25-50 percent of what we hear. This inclination not only compromises our connection with another person, but we can fail to retain vital information. All this evidence demonstrates that it is imperative that we intentionally pay closer attention and strive to become an in-depth listener.”",
                        "creator": {
                            "@type": "Person",
                            "name": "Susan C. Young"
                        },
                        "url": "https://sms4smile.com/quotes/susan-c-young/to-make-matters-even-more-complicated-research-has-shown-that-we/",
                        "image": {
                            "@type": "ImageObject",
                            "@id": "https://sms4smile.com/quotes/i/ab6/susan-c-young-156_active-listening_to-make-matters-even-more-complicated-re_3201025.jpg",
                            "contentUrl": "https://sms4smile.com/quotes/i/ab6/susan-c-young-156_active-listening_to-make-matters-even-more-complicated-re_3201025.jpg",
                            "url": "https://sms4smile.com/quotes/i/ab6/susan-c-young-156_active-listening_to-make-matters-even-more-complicated-re_3201025.jpg",
                            "width": 1080,
                            "height": 1080,
                            "caption": "“To make matters even more complicated, research has shown that we remember only 25-50 percent of what we…” — Susan C. Young",
                            "creditText": "SMS4Smile Quotes",
                            "creator": {
                                "@id": "https://sms4smile.com/quotes/#organization"
                            }
                        }
                    }
                },
                {
                    "@type": "ListItem",
                    "position": 19,
                    "item": {
                        "@type": "Quotation",
                        "text": "“The Physical Language of Listening Active listening is a physical process which transcends simply hearing. Your body language speaks on your behalf as to whether you are fully present and engaged . . . •\tMake eye contact. •\tNod your head; confirm. •\tUse your eyebrows and expressions of emotions to show that you're paying attention. •\tLean forward. •\tListen patiently to demonstrate respect and sensitivity. •\tOpen your physical presence to encourage them to continue.”",
                        "creator": {
                            "@type": "Person",
                            "name": "Susan C. Young"
                        },
                        "url": "https://sms4smile.com/quotes/susan-c-young/the-physical-language-of-listening-active-listening-is-a-physical/",
                        "image": {
                            "@type": "ImageObject",
                            "@id": "https://sms4smile.com/quotes/i/15a/susan-c-young-156_active-listening_the-physical-language-of-listening-activ_320799.jpg",
                            "contentUrl": "https://sms4smile.com/quotes/i/15a/susan-c-young-156_active-listening_the-physical-language-of-listening-activ_320799.jpg",
                            "url": "https://sms4smile.com/quotes/i/15a/susan-c-young-156_active-listening_the-physical-language-of-listening-activ_320799.jpg",
                            "width": 1080,
                            "height": 1080,
                            "caption": "“The Physical Language of Listening Active listening is a physical process which transcends simply hearing…” — Susan C. Young",
                            "creditText": "SMS4Smile Quotes",
                            "creator": {
                                "@id": "https://sms4smile.com/quotes/#organization"
                            }
                        }
                    }
                },
                {
                    "@type": "ListItem",
                    "position": 20,
                    "item": {
                        "@type": "Quotation",
                        "text": "“14 Ways to Become an Incredible Listener 1.\tBe present and provide your undivided attention. 2.\tSeek first to understand, then to be understood. 3.\tListen attentively and respond appropriately. 4.\tMinimize or eliminate distractions. 5.\tFocus your attention and energy with singleness of purpose on what the other person is saying. 6.\tQuiet your mind and suspend your thoughts to make room in your head to hear what is said—in the moment! 7.\tAsk questions and demonstrate empathy. 8.\tUse your body language and nonverbal cues constructively and pay attention to theirs. 9.\tFollow the rhythm of their speech; hear their tone. 10.\tRepeat and summarize what you have heard them say to confirm understanding. 11.\tBe open-minded and non-defensive. 12.\tRespond rather than react. 13.\tBe respectful, calm, and positive. 14.\tTry to resolve conflicts, not win them.”",
                        "creator": {
                            "@type": "Person",
                            "name": "Susan C. Young"
                        },
                        "url": "https://sms4smile.com/quotes/susan-c-young/14-ways-to-become-an-incredible-listener-1-be-present-and-provide/",
                        "image": {
                            "@type": "ImageObject",
                            "@id": "https://sms4smile.com/quotes/i/3a9/susan-c-young-156_active-listening_14-ways-to-become-an-incredible-listener_953610.jpg",
                            "contentUrl": "https://sms4smile.com/quotes/i/3a9/susan-c-young-156_active-listening_14-ways-to-become-an-incredible-listener_953610.jpg",
                            "url": "https://sms4smile.com/quotes/i/3a9/susan-c-young-156_active-listening_14-ways-to-become-an-incredible-listener_953610.jpg",
                            "width": 1080,
                            "height": 1080,
                            "caption": "“14 Ways to Become an Incredible Listener 1. Be present and provide your undivided attention. 2. Seek first…” — Susan C. Young",
                            "creditText": "SMS4Smile Quotes",
                            "creator": {
                                "@id": "https://sms4smile.com/quotes/#organization"
                            }
                        }
                    }
                },
                {
                    "@type": "ListItem",
                    "position": 21,
                    "item": {
                        "@type": "Quotation",
                        "text": "“You can have the perfect message, but it may fall on deaf ears when the listener is not prepared or open to listening. These listening \"planes\" were first introduced by the American composer Aaron Copland (1900-1990) as they pertain to music . . . 1.\tThe Sensual Plane: You’re aware of the music, but not engaged enough to have an opinion or judge it. 2.\tThe Expressive Plane: You become more engaged by paying attention, finding meaning beyond the music, and noticing how it makes you feel. 3.\tThe Musical Plane: You listen to the music with complete presence, noticing the musical elements of melody, harmony, pitch, tempo, rhythm, and form.”",
                        "creator": {
                            "@type": "Person",
                            "name": "Susan C. Young"
                        },
                        "url": "https://sms4smile.com/quotes/susan-c-young/you-can-have-the-perfect-message-but-it-may-fall-on-deaf-ears-when/",
                        "image": {
                            "@type": "ImageObject",
                            "@id": "https://sms4smile.com/quotes/i/5e1/susan-c-young-156_active-listening_you-can-have-the-perfect-message-but-it_1842578.jpg",
                            "contentUrl": "https://sms4smile.com/quotes/i/5e1/susan-c-young-156_active-listening_you-can-have-the-perfect-message-but-it_1842578.jpg",
                            "url": "https://sms4smile.com/quotes/i/5e1/susan-c-young-156_active-listening_you-can-have-the-perfect-message-but-it_1842578.jpg",
                            "width": 1080,
                            "height": 1080,
                            "caption": "“You can have the perfect message, but it may fall on deaf ears when the listener is not prepared or open to…” — Susan C. Young",
                            "creditText": "SMS4Smile Quotes",
                            "creator": {
                                "@id": "https://sms4smile.com/quotes/#organization"
                            }
                        }
                    }
                },
                {
                    "@type": "ListItem",
                    "position": 22,
                    "item": {
                        "@type": "Quotation",
                        "text": "“If the skill of participatory listening came effortlessly and easy for everyone, there would not be so many misunderstandings, communication breakdowns, irritations, and frustrations.”",
                        "creator": {
                            "@type": "Person",
                            "name": "Susan C. Young"
                        },
                        "url": "https://sms4smile.com/quotes/susan-c-young/if-the-skill-of-participatory-listening-came-effortlessly-and-easy/",
                        "image": {
                            "@type": "ImageObject",
                            "@id": "https://sms4smile.com/quotes/i/6fd/susan-c-young-156_active-listening_if-the-skill-of-participatory-listening_970972.jpg",
                            "contentUrl": "https://sms4smile.com/quotes/i/6fd/susan-c-young-156_active-listening_if-the-skill-of-participatory-listening_970972.jpg",
                            "url": "https://sms4smile.com/quotes/i/6fd/susan-c-young-156_active-listening_if-the-skill-of-participatory-listening_970972.jpg",
                            "width": 1080,
                            "height": 1080,
                            "caption": "“If the skill of participatory listening came effortlessly and easy for everyone, there would not be so many…” — Susan C. Young",
                            "creditText": "SMS4Smile Quotes",
                            "creator": {
                                "@id": "https://sms4smile.com/quotes/#organization"
                            }
                        }
                    }
                }
            ]
        },
        {
            "@type": "CollectionPage",
            "@id": "https://sms4smile.com/quotes/about/listening/susan-c-young/#webpage",
            "url": "https://sms4smile.com/quotes/about/listening/susan-c-young/",
            "name": "Listening Quotes by Susan C. Young",
            "isPartOf": {
                "@id": "https://sms4smile.com/quotes/#website"
            },
            "mainEntity": {
                "@id": "https://sms4smile.com/quotes/about/listening/susan-c-young/#itemlist"
            },
            "primaryImageOfPage": {
                "@id": "https://sms4smile.com/quotes/i/9e3/susan-c-young-156_active-listening_active-listening-is-one-of-the-best-serv_918268.jpg"
            },
            "description": "22 Listening quotes by Susan C. Young. Plus more from Susan C. Young and more Listening sayings from other authors.",
            "breadcrumb": {
                "@id": "https://sms4smile.com/quotes/about/listening/susan-c-young/#breadcrumb"
            }
        },
        {
            "@type": "BreadcrumbList",
            "@id": "https://sms4smile.com/quotes/about/listening/susan-c-young/#breadcrumb",
            "itemListElement": [
                {
                    "@type": "ListItem",
                    "position": 1,
                    "name": "Home",
                    "item": "https://sms4smile.com/"
                },
                {
                    "@type": "ListItem",
                    "position": 2,
                    "name": "Quotes",
                    "item": "https://sms4smile.com/quotes/"
                },
                {
                    "@type": "ListItem",
                    "position": 3,
                    "name": "Topics",
                    "item": "https://sms4smile.com/quotes/categories/"
                },
                {
                    "@type": "ListItem",
                    "position": 4,
                    "name": "Listening",
                    "item": "https://sms4smile.com/quotes/about/listening/"
                },
                {
                    "@type": "ListItem",
                    "position": 5,
                    "name": "Susan C. Young",
                    "item": "https://sms4smile.com/quotes/about/listening/susan-c-young/"
                }
            ]
        },
        {
            "@type": "WebSite",
            "@id": "https://sms4smile.com/quotes/#website",
            "name": "SMS4Smile Quotes",
            "url": "https://sms4smile.com/quotes/",
            "publisher": {
                "@id": "https://sms4smile.com/quotes/#organization"
            }
        },
        {
            "@type": "Organization",
            "@id": "https://sms4smile.com/quotes/#organization",
            "name": "SMS4Smile Quotes",
            "url": "https://sms4smile.com/quotes/",
            "logo": {
                "@type": "ImageObject",
                "url": "https://sms4smile.com/quotes/wp-content/themes/sq/assets/icons/icon-512.png",
                "width": 512,
                "height": 512
            }
        }
    ]
}
```