---
title: "1 Leaders Understand Quotes By Chip Conley"
description: "1 Leaders Understand quotes by Chip Conley. Plus more from Chip Conley and more Leaders Understand sayings from other authors."
image: "https://sms4smile.com/quotes/i/8cc/chip-conley-14348_clue_as-leaders-we-understand-that-intangible_2614890.png"
---

> [As leaders, we understand that intangibles are important, but we don't have a clue how to measure them.](https://sms4smile.com/quotes/chip-conley/as-leaders-we-understand-that-intangibles-are-important-but-we-don-t/)

[Chip Conley](https://sms4smile.com/quotes/author/chip-conley/)

[Image](https://sms4smile.com/quotes/i/8cc/chip-conley-14348_clue_as-leaders-we-understand-that-intangible_2614890.png)

## More by Chip Conley

> [I do interview senior candidates at the home office or many of our hotel or restaurant General Manager candidates. My two favorite questions are…](https://sms4smile.com/quotes/chip-conley/i-do-interview-senior-candidates-at-the-home-office-or-many-of-our/)

[Chip Conley](https://sms4smile.com/quotes/author/chip-conley/)

> [“Anxiety = Uncertainty x Powerlessness”](https://sms4smile.com/quotes/chip-conley/anxiety-uncertainty-x-powerlessness/)

[Chip Conley](https://sms4smile.com/quotes/author/chip-conley/)

> [“Curiosity = Wonder + Awe”](https://sms4smile.com/quotes/chip-conley/curiosity-wonder-awe/)

[Chip Conley](https://sms4smile.com/quotes/author/chip-conley/)

> [I'd done my time in corporate America, from McDonald's making shakes to Morgan Stanley making deals and, yet, I felt awfully constrained by the…](https://sms4smile.com/quotes/chip-conley/i-d-done-my-time-in-corporate-america-from-mcdonald-s-making-shakes/)

[Chip Conley](https://sms4smile.com/quotes/author/chip-conley/)

> [At the heart of great leadership is a curious mind, heart, and spirit.](https://sms4smile.com/quotes/chip-conley/at-the-heart-of-great-leadership-is-a-curious-mind-heart-and-spirit/)

[Chip Conley](https://sms4smile.com/quotes/author/chip-conley/)

> [Business principles are only as good as the practices that back them up.](https://sms4smile.com/quotes/chip-conley/business-principles-are-only-as-good-as-the-practices-that-back-them/)

[Chip Conley](https://sms4smile.com/quotes/author/chip-conley/)

> [Many people do not distinguish between something that happens to them and their reaction to it. Yet it isn't the event or situation that…](https://sms4smile.com/quotes/chip-conley/many-people-do-not-distinguish-between-something-that-happens-to-them/)

[Chip Conley](https://sms4smile.com/quotes/author/chip-conley/)

> [Isn't it ironic that pay, perks, and benefits all cost your company at the bottom line, but authentic recognition, especially when it's most unexpected,…](https://sms4smile.com/quotes/chip-conley/isn-t-it-ironic-that-pay-perks-and-benefits-all-cost-your-company-at/)

[Chip Conley](https://sms4smile.com/quotes/author/chip-conley/)

> [Conventional wisdom suggests the primary motivator for entrepreneurs is money or wealth creation and, in fact, much of the political debate tends to center…](https://sms4smile.com/quotes/chip-conley/conventional-wisdom-suggests-the-primary-motivator-for-entrepreneurs/)

[Chip Conley](https://sms4smile.com/quotes/author/chip-conley/)

> [Curiosity has ... proven to be a great ingredient in resilience, a trait particularly valuable in an extended economic downturn. Resilient people aren't made…](https://sms4smile.com/quotes/chip-conley/curiosity-has-proven-to-be-a-great-ingredient-in-resilience-a-trait/)

[Chip Conley](https://sms4smile.com/quotes/author/chip-conley/)

> [Feeling good about your life, but not expressing a heartfelt 'thank you,' is like wrapping a gift for someone and never giving it to…](https://sms4smile.com/quotes/chip-conley/feeling-good-about-your-life-but-not-expressing-a-heartfelt-thank-you/)

[Chip Conley](https://sms4smile.com/quotes/author/chip-conley/)

> [Whether we're conscious of it or not, our work and personal lives are made up of daily rituals, including when we eat our meals,…](https://sms4smile.com/quotes/chip-conley/whether-we-re-conscious-of-it-or-not-our-work-and-personal-lives-are/)

[Chip Conley](https://sms4smile.com/quotes/author/chip-conley/)

> [When I started my hotel company, Joie de Vivre, at the age of 26, I saw this venture as my ticket to freedom.](https://sms4smile.com/quotes/chip-conley/when-i-started-my-hotel-company-joie-de-vivre-at-the-age-of-26-i-saw/)

[Chip Conley](https://sms4smile.com/quotes/author/chip-conley/)

> [“Mark Twain didn’t dabble in psychological focus groups, but he certainly knew something about human nature when he wrote, “Twenty years from now you…](https://sms4smile.com/quotes/chip-conley/mark-twain-didn-t-dabble-in-psychological-focus-groups-but-he/)

[Chip Conley](https://sms4smile.com/quotes/author/chip-conley/)

> [Those of us who have been lucky enough to experience a calling in our work have a certain faith and peace of mind that…](https://sms4smile.com/quotes/chip-conley/those-of-us-who-have-been-lucky-enough-to-experience-a-calling-in-our/)

[Chip Conley](https://sms4smile.com/quotes/author/chip-conley/)

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