--- title: "1 Know Customers Quotes By Jill Konrath" description: "1 Know Customers quotes by Jill Konrath. Plus more from Jill Konrath and more Know Customers sayings from other authors." image: "https://sms4smile.com/quotes/i/8ba/jill-konrath-18197_customer_traditional-sellers-think-that-customers_3233660.jpg" --- > [“Traditional sellers think that customers make decisions based on their product, service, or solution differentiators. They get frantic when they lack capabilities that competitors have or when their pricing is too high relative to what else is on the market.…](https://sms4smile.com/quotes/jill-konrath/traditional-sellers-think-that-customers-make-decisions-based-on/) [Jill Konrath](https://sms4smile.com/quotes/author/jill-konrath/) [Image](https://sms4smile.com/quotes/i/8ba/jill-konrath-18197_customer_traditional-sellers-think-that-customers_3233660.jpg) ## More by Jill Konrath > [“Chunking strategies minimize mental chaos and increase recall.”](https://sms4smile.com/quotes/jill-konrath/chunking-strategies-minimize-mental-chaos-and-increase-recall/) [Jill Konrath](https://sms4smile.com/quotes/author/jill-konrath/) > [“All the top sellers I know possess a unique balance of positivity and negativity. They’re always optimistic about the ultimate outcomes, but they sometimes…](https://sms4smile.com/quotes/jill-konrath/all-the-top-sellers-i-know-possess-a-unique-balance-of-positivity-and/) [Jill Konrath](https://sms4smile.com/quotes/author/jill-konrath/) > [“If you’re struggling to get into big companies, you probably have a weak value proposition. Pure and simple.”](https://sms4smile.com/quotes/jill-konrath/if-you-re-struggling-to-get-into-big-companies-you-probably-have-a/) [Jill Konrath](https://sms4smile.com/quotes/author/jill-konrath/) > [“When you’re deep in study mode, stop every thirty minutes to review what you’ve just learned. Repeat the information you just covered out loud…](https://sms4smile.com/quotes/jill-konrath/when-you-re-deep-in-study-mode-stop-every-thirty-minutes-to-review/) [Jill Konrath](https://sms4smile.com/quotes/author/jill-konrath/) > [“Success is a decision. Dare to choose it.”](https://sms4smile.com/quotes/jill-konrath/success-is-a-decision-dare-to-choose-it/) [Jill Konrath](https://sms4smile.com/quotes/author/jill-konrath/) > [Sales is an experiment - there's no right or wrong, just varying degrees of effectiveness. Our job is to constantly seek ways we can…](https://sms4smile.com/quotes/jill-konrath/sales-is-an-experiment-there-s-no-right-or-wrong-just-varying-degrees/) [Jill Konrath](https://sms4smile.com/quotes/author/jill-konrath/) > [“Eliminate multitasking to learn faster and think better.”](https://sms4smile.com/quotes/jill-konrath/eliminate-multitasking-to-learn-faster-and-think-better/) [Jill Konrath](https://sms4smile.com/quotes/author/jill-konrath/) > [“Become an expert on your biggest competitor—the status quo.”](https://sms4smile.com/quotes/jill-konrath/become-an-expert-on-your-biggest-competitor-the-status-quo/) [Jill Konrath](https://sms4smile.com/quotes/author/jill-konrath/) > [“Women’s IQ scores dropped an average of 5 percent. For men, multitasking was catastrophic: Their IQ dropped fifteen points.”](https://sms4smile.com/quotes/jill-konrath/women-s-iq-scores-dropped-an-average-of-5-percent-for-men/) [Jill Konrath](https://sms4smile.com/quotes/author/jill-konrath/) > [“According to sales management expert Lee Salz, it takes a minimum of eight months for new salespeople to perform at the same level as…](https://sms4smile.com/quotes/jill-konrath/according-to-sales-management-expert-lee-salz-it-takes-a-minimum-of/) [Jill Konrath](https://sms4smile.com/quotes/author/jill-konrath/) > [Traditional methods of sales prospecting are grossly inefficient.](https://sms4smile.com/quotes/jill-konrath/traditional-methods-of-sales-prospecting-are-grossly-inefficient/) [Jill Konrath](https://sms4smile.com/quotes/author/jill-konrath/) > [“To learn faster, chunk, sequence, connect, dump, practice, and prioritize.”](https://sms4smile.com/quotes/jill-konrath/to-learn-faster-chunk-sequence-connect-dump-practice-and-prioritize/) [Jill Konrath](https://sms4smile.com/quotes/author/jill-konrath/) > [“Insightful questions build credibility and deepen relationships.”](https://sms4smile.com/quotes/jill-konrath/insightful-questions-build-credibility-and-deepen-relationships/) [Jill Konrath](https://sms4smile.com/quotes/author/jill-konrath/) > [“Create cheat sheets to help new info stick in your brain better.”](https://sms4smile.com/quotes/jill-konrath/create-cheat-sheets-to-help-new-info-stick-in-your-brain-better/) [Jill Konrath](https://sms4smile.com/quotes/author/jill-konrath/) > [“In Information Overload: We Have Met the Enemy and He Is Us,\* the authors state that distractions consume an average of 2.1 hours per day.”](https://sms4smile.com/quotes/jill-konrath/in-information-overload-we-have-met-the-enemy-and-he-is-us-the/) [Jill Konrath](https://sms4smile.com/quotes/author/jill-konrath/) ```json { "@context": "https://schema.org", "@graph": [ { "@type": "ItemList", "@id": "https://sms4smile.com/quotes/about/know-customers/jill-konrath/#itemlist", "name": "1 Know Customers Quotes By Jill Konrath", "numberOfItems": 1, "itemListElement": [ { "@type": "ListItem", "position": 1, "item": { "@type": "Quotation", "text": "“Traditional sellers think that customers make decisions based on their product, service, or solution differentiators. They get frantic when they lack capabilities that competitors have or when their pricing is too high relative to what else is on the market. Today’s seller knows that their products, services, or solutions are simply tools—nothing more. They know that their customers could care less about buying new software or training their staff. They realize that customers invest in their offering because of the outcome they get. That’s why their focus is on business improvement. These top sellers are fully cognizant that their knowledge and expertise are the reasons that customers want to work with them. 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