---
title: "1 Customer Best Quotes By Bill Capodagli"
description: "1 Customer Best quotes by Bill Capodagli. Plus more from Bill Capodagli and more Customer Best sayings from other authors."
image: "https://sms4smile.com/quotes/i/b6d/bill-capodagli-16068_attitude_my-mother-s-work-ethic-her-attitude-and_281854.jpg"
---

> [My mother's work ethic, her attitude, and the way she treated each and every customer as if they were her best friend were better lessons than could be found in all the text books in the world.](https://sms4smile.com/quotes/bill-capodagli/my-mother-s-work-ethic-her-attitude-and-the-way-she-treated-each-and/)

[Bill Capodagli](https://sms4smile.com/quotes/author/bill-capodagli/)

[Image](https://sms4smile.com/quotes/i/b6d/bill-capodagli-16068_attitude_my-mother-s-work-ethic-her-attitude-and_281854.jpg)

## More by Bill Capodagli

> [The two greatest role models in my professional career were Walt Disney and Dr. Deming. Dr. Deming was the Father of Total Quality Management…](https://sms4smile.com/quotes/bill-capodagli/the-two-greatest-role-models-in-my-professional-career-were-walt/)

[Bill Capodagli](https://sms4smile.com/quotes/author/bill-capodagli/)

> [This is great if you know all those "not to do" strategies. Sometimes you learn the "not to do's" by doing. The key is…](https://sms4smile.com/quotes/bill-capodagli/this-is-great-if-you-know-all-those-not-to-do-strategies-sometimes/)

[Bill Capodagli](https://sms4smile.com/quotes/author/bill-capodagli/)

> [Love for coworkers, love for customers, love for the product and love for self. Walt Disney instilled all of these "loves" in his company.…](https://sms4smile.com/quotes/bill-capodagli/love-for-coworkers-love-for-customers-love-for-the-product-and-love/)

[Bill Capodagli](https://sms4smile.com/quotes/author/bill-capodagli/)

> [My mother's work ethic, her attitude, and the way she treated each and every customer as if they were her best friend were better…](https://sms4smile.com/quotes/bill-capodagli/my-mother-s-work-ethic-her-attitude-and-the-way-she-treated-each-and/)

[Bill Capodagli](https://sms4smile.com/quotes/author/bill-capodagli/)

> [For almost 100 years, The Walt Disney Company has had a variety of leaders. Even though it has been hard for some of these…](https://sms4smile.com/quotes/bill-capodagli/for-almost-100-years-the-walt-disney-company-has-had-a-variety-of/)

[Bill Capodagli](https://sms4smile.com/quotes/author/bill-capodagli/)

> [Social media can work to a CEO's advantage. Someone with a great product in a small town in the middle of nowhere can compete…](https://sms4smile.com/quotes/bill-capodagli/social-media-can-work-to-a-ceo-s-advantage-someone-with-a-great/)

[Bill Capodagli](https://sms4smile.com/quotes/author/bill-capodagli/)

> [Knowledge is the understanding of what, how and why we need to do something. Skill is applying that knowledge in a practical situation. Attitude…](https://sms4smile.com/quotes/bill-capodagli/knowledge-is-the-understanding-of-what-how-and-why-we-need-to-do/)

[Bill Capodagli](https://sms4smile.com/quotes/author/bill-capodagli/)

> [An idea becomes great when it becomes tangible.](https://sms4smile.com/quotes/bill-capodagli/an-idea-becomes-great-when-it-becomes-tangible/)

[Bill Capodagli](https://sms4smile.com/quotes/author/bill-capodagli/)

> [In the long run, it costs more to provide poor rather than good service.](https://sms4smile.com/quotes/bill-capodagli/in-the-long-run-it-costs-more-to-provide-poor-rather-than-good-service/)

[Bill Capodagli](https://sms4smile.com/quotes/author/bill-capodagli/)

> [When values are deeply embedded within an organization, they seldom change.](https://sms4smile.com/quotes/bill-capodagli/when-values-are-deeply-embedded-within-an-organization-they-seldom/)

[Bill Capodagli](https://sms4smile.com/quotes/author/bill-capodagli/)

> [Organizational culture begins in HR. This means to hire for attitude and train for skill.](https://sms4smile.com/quotes/bill-capodagli/organizational-culture-begins-in-hr-this-means-to-hire-for-attitude/)

[Bill Capodagli](https://sms4smile.com/quotes/author/bill-capodagli/)

> [Productivity starts with doing the right things.](https://sms4smile.com/quotes/bill-capodagli/productivity-starts-with-doing-the-right-things/)

[Bill Capodagli](https://sms4smile.com/quotes/author/bill-capodagli/)

> [Often we will learn more from our failures than we do from our successes.](https://sms4smile.com/quotes/bill-capodagli/often-we-will-learn-more-from-our-failures-than-we-do-from-our/)

[Bill Capodagli](https://sms4smile.com/quotes/author/bill-capodagli/)

> [“A leader’s job is to create an environment of mutual respect and trust.”](https://sms4smile.com/quotes/bill-capodagli/a-leader-s-job-is-to-create-an-environment-of-mutual-respect-and-trust/)

[Bill Capodagli](https://sms4smile.com/quotes/author/bill-capodagli/)

> [People are over 20 times more likely to remember a story than a series of facts and figures. A good story touches our hearts.](https://sms4smile.com/quotes/bill-capodagli/people-are-over-20-times-more-likely-to-remember-a-story-than-a/)

[Bill Capodagli](https://sms4smile.com/quotes/author/bill-capodagli/)

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