--- title: "2 Core values Quotes By Robert Spector" description: "2 Core values quotes by Robert Spector. Plus more from Robert Spector and more Core values sayings from other authors." image: "https://sms4smile.com/quotes/i/a15/robert-spector-33295_core-values_these-core-values-include-creating-a-cus_520444.jpg" --- > [“These core values include: Creating a customer-first service mentality. Producing an honest and ethical way of doing business. Delivering compelling value. Treating people with respect. Rewarding hard work and results. Choosing to err on the customer’s behalf.”](https://sms4smile.com/quotes/robert-spector/these-core-values-include-creating-a-customer-first-service-mentality/) [Robert Spector](https://sms4smile.com/quotes/author/robert-spector/) [Image](https://sms4smile.com/quotes/i/a15/robert-spector-33295_core-values_these-core-values-include-creating-a-cus_520444.jpg) > [People always ask me, how do you teach core values? The answer is, you don't. The goal is not to get people to share your core values. It's to get people who already share your core values.](https://sms4smile.com/quotes/robert-spector/people-always-ask-me-how-do-you-teach-core-values-the-answer-is-you/) [Robert Spector](https://sms4smile.com/quotes/author/robert-spector/) [Image](https://sms4smile.com/quotes/i/a34/robert-spector-33295_answers_people-always-ask-me-how-do-you-teach-co_2032395.jpg) ## Other authors on Core values - [Linda Chandler 7 quotes](https://sms4smile.com/quotes/about/core-values/linda-chandler/) - [ ![](https://sms4smile.com/quotes/wp-content/uploads/sms4s/authors/processed/b022/author-simon-mainwaring-85489.jpg) Simon Mainwaring 6 quotes ](https://sms4smile.com/quotes/about/core-values/simon-mainwaring/) ## More by Robert Spector > [Recognition is powerful, as long as it's authentic and specific. Whatever their level on the inverted pyramid, employees wants to feel needed and valued.](https://sms4smile.com/quotes/robert-spector/recognition-is-powerful-as-long-as-it-s-authentic-and-specific/) [Robert Spector](https://sms4smile.com/quotes/author/robert-spector/) > [“Mom & pop stores are not about something small; they are about something big. Ninety percent of all U.S. businesses are family owned or…](https://sms4smile.com/quotes/robert-spector/mom-pop-stores-are-not-about-something-small-they-are-about-something/) [Robert Spector](https://sms4smile.com/quotes/author/robert-spector/) > [“There are three groups of people with respect to empowerment: Those who get it. Those who really want to get it. Those who probably…](https://sms4smile.com/quotes/robert-spector/there-are-three-groups-of-people-with-respect-to-empowerment-those/) [Robert Spector](https://sms4smile.com/quotes/author/robert-spector/) > [Nordstrom believes that great service begins with showing courtesy to everyone-customers, employees, and vendors.](https://sms4smile.com/quotes/robert-spector/nordstrom-believes-that-great-service-begins-with-showing-courtesy-to/) [Robert Spector](https://sms4smile.com/quotes/author/robert-spector/) > [“These core values include: Creating a customer-first service mentality. Producing an honest and ethical way of doing business. Delivering compelling value. Treating people with…](https://sms4smile.com/quotes/robert-spector/these-core-values-include-creating-a-customer-first-service-mentality/) [Robert Spector](https://sms4smile.com/quotes/author/robert-spector/) > [A can-do attitude, a positive personality, and a strong work ethic are still the primary ingredients for success at Nordstrom.](https://sms4smile.com/quotes/robert-spector/a-can-do-attitude-a-positive-personality-and-a-strong-work-ethic-are/) [Robert Spector](https://sms4smile.com/quotes/author/robert-spector/) > [“That was a tremendous learning experience,” said McCarthy. “Never judge a book by its cover; open it up. If you treat a kid who…](https://sms4smile.com/quotes/robert-spector/that-was-a-tremendous-learning-experience-said-mccarthy-never-judge-a/) [Robert Spector](https://sms4smile.com/quotes/author/robert-spector/) > [“Like all shopkeepers, they are deep-down optimists. They have to be, because every morning they unlock the doors to their stores, turn on the…](https://sms4smile.com/quotes/robert-spector/like-all-shopkeepers-they-are-deep-down-optimists-they-have-to-be/) [Robert Spector](https://sms4smile.com/quotes/author/robert-spector/) > [“Nordstrom is looking to hire entrepreneurs—empowered self-starters, who seize opportunities to create and build their own businesses; to be franchisees within the larger Nordstrom…](https://sms4smile.com/quotes/robert-spector/nordstrom-is-looking-to-hire-entrepreneurs-empowered-self-starters/) [Robert Spector](https://sms4smile.com/quotes/author/robert-spector/) > [“Our people don’t have one look, one background, one culture,” says Erik. “The common thread is they are themselves. They are genuine.”](https://sms4smile.com/quotes/robert-spector/our-people-don-t-have-one-look-one-background-one-culture-says-erik/) [Robert Spector](https://sms4smile.com/quotes/author/robert-spector/) > [“Don’t reinvent the wheel. Focus on winning one customer at a time. Be honest and sincere. Do what’s right. There’s nothing magical about this.’…](https://sms4smile.com/quotes/robert-spector/don-t-reinvent-the-wheel-focus-on-winning-one-customer-at-a-time-be/) [Robert Spector](https://sms4smile.com/quotes/author/robert-spector/) > [People always ask me, how do you teach core values? The answer is, you don't. The goal is not to get people to share…](https://sms4smile.com/quotes/robert-spector/people-always-ask-me-how-do-you-teach-core-values-the-answer-is-you/) [Robert Spector](https://sms4smile.com/quotes/author/robert-spector/) > [“The Nordstrom corollary to that philosophy is hire the smile, train the skill.”](https://sms4smile.com/quotes/robert-spector/the-nordstrom-corollary-to-that-philosophy-is-hire-the-smile-train/) [Robert Spector](https://sms4smile.com/quotes/author/robert-spector/) > [“Values define who we are, and if they change we will become something else,” Peter Nordstrom wrote in the employee publication, Loop. He described…](https://sms4smile.com/quotes/robert-spector/values-define-who-we-are-and-if-they-change-we-will-become-something/) [Robert Spector](https://sms4smile.com/quotes/author/robert-spector/) > [It's hard not to fall in love with Seattle on a beautiful summer's day.](https://sms4smile.com/quotes/robert-spector/it-s-hard-not-to-fall-in-love-with-seattle-on-a-beautiful-summer-s-day/) [Robert Spector](https://sms4smile.com/quotes/author/robert-spector/) ```json { "@context": "https://schema.org", "@graph": [ { "@type": "ItemList", "@id": "https://sms4smile.com/quotes/about/core-values/robert-spector/#itemlist", "name": "2 Core values Quotes By Robert Spector", "numberOfItems": 2, "itemListElement": [ { "@type": "ListItem", "position": 1, "item": { "@type": "Quotation", "text": "“These core values include: Creating a customer-first service mentality. Producing an honest and ethical way of doing business. Delivering compelling value. Treating people with respect. 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