---
title: "1 Best Customer Quotes By Herb Kelleher"
description: "1 Best Customer quotes by Herb Kelleher. Plus more from Herb Kelleher and more Best Customer sayings from other authors."
image: "https://sms4smile.com/quotes/i/e57/herb-kelleher-8657_airline_we-have-the-best-customer-satisfaction-r_383536.jpg"
---

> [We have the best customer satisfaction record, based on Transportation Dept. statistics, of any airline in America, the fewest complaints filed per 100,000 passengers carried. So you're not just getting low fares, you're also getting wonderful customer service.](https://sms4smile.com/quotes/herb-kelleher/we-have-the-best-customer-satisfaction-record-based-on-transportation/)

[Herb Kelleher](https://sms4smile.com/quotes/author/herb-kelleher/)

[Image](https://sms4smile.com/quotes/i/e57/herb-kelleher-8657_airline_we-have-the-best-customer-satisfaction-r_383536.jpg)

## More by Herb Kelleher

> [If the Wright brother were alive today Wilbur would have to fire Orville to reduce costs.](https://sms4smile.com/quotes/herb-kelleher/if-the-wright-brother-were-alive-today-wilbur-would-have-to-fire/)

[Herb Kelleher](https://sms4smile.com/quotes/author/herb-kelleher/)

> [You have to treat your employees like your customers. When you treat them right they will treat your outside customers right.](https://sms4smile.com/quotes/herb-kelleher/you-have-to-treat-your-employees-like-your-customers-when-you-treat/)

[Herb Kelleher](https://sms4smile.com/quotes/author/herb-kelleher/)

> [Power should be reserved for weightlifting and boats, and leadership really involves responsibility.](https://sms4smile.com/quotes/herb-kelleher/power-should-be-reserved-for-weightlifting-and-boats-and-leadership/)

[Herb Kelleher](https://sms4smile.com/quotes/author/herb-kelleher/)

> [As far as value is concerned, the principal reason that I moved to Texas from New Jersey many, many years ago was because I…](https://sms4smile.com/quotes/herb-kelleher/as-far-as-value-is-concerned-the-principal-reason-that-i-moved-to/)

[Herb Kelleher](https://sms4smile.com/quotes/author/herb-kelleher/)

> [Sometimes you need a little courage too just to buck popular opinion.](https://sms4smile.com/quotes/herb-kelleher/sometimes-you-need-a-little-courage-too-just-to-buck-popular-opinion/)

[Herb Kelleher](https://sms4smile.com/quotes/author/herb-kelleher/)

> [I want to see Texas remain an entrepreneurial powerhouse in the United States.](https://sms4smile.com/quotes/herb-kelleher/i-want-to-see-texas-remain-an-entrepreneurial-powerhouse-in-the/)

[Herb Kelleher](https://sms4smile.com/quotes/author/herb-kelleher/)

> [You can't have a mid-life crisis in the airline industry because every day is a crisis.](https://sms4smile.com/quotes/herb-kelleher/you-can-t-have-a-mid-life-crisis-in-the-airline-industry-because/)

[Herb Kelleher](https://sms4smile.com/quotes/author/herb-kelleher/)

> [Keep costs low and spirits high, and the people of Southwest Airlines will keep LUV in the air.](https://sms4smile.com/quotes/herb-kelleher/keep-costs-low-and-spirits-high-and-the-people-of-southwest-airlines/)

[Herb Kelleher](https://sms4smile.com/quotes/author/herb-kelleher/)

> [A company is stronger if it is bound by love rather than by fear.](https://sms4smile.com/quotes/herb-kelleher/a-company-is-stronger-if-it-is-bound-by-love-rather-than-by-fear/)

[Herb Kelleher](https://sms4smile.com/quotes/author/herb-kelleher/)

> [The people of Southwest have always been my pride, my joy and my love. Their indomitable dedication and esprit de corps have taken Southwest…](https://sms4smile.com/quotes/herb-kelleher/the-people-of-southwest-have-always-been-my-pride-my-joy-and-my-love/)

[Herb Kelleher](https://sms4smile.com/quotes/author/herb-kelleher/)

> [A motivated employee treats the customer well. The customer is happy, so they keep coming back. It's not one of the enduring green mysteries…](https://sms4smile.com/quotes/herb-kelleher/a-motivated-employee-treats-the-customer-well-the-customer-is-happy/)

[Herb Kelleher](https://sms4smile.com/quotes/author/herb-kelleher/)

> [Hire for attitude, train for skill.](https://sms4smile.com/quotes/herb-kelleher/hire-for-attitude-train-for-skill/)

[Herb Kelleher](https://sms4smile.com/quotes/author/herb-kelleher/)

> [We have the best customer satisfaction record, based on Transportation Dept. statistics, of any airline in America, the fewest complaints filed per 100,000 passengers…](https://sms4smile.com/quotes/herb-kelleher/we-have-the-best-customer-satisfaction-record-based-on-transportation/)

[Herb Kelleher](https://sms4smile.com/quotes/author/herb-kelleher/)

> [Think small and act small, and we'll get bigger. Think big and act big, and we'll get smaller.](https://sms4smile.com/quotes/herb-kelleher/think-small-and-act-small-and-we-ll-get-bigger-think-big-and-act-big/)

[Herb Kelleher](https://sms4smile.com/quotes/author/herb-kelleher/)

> [I've found that many of the greatest ideas surface in bars because that's where many people cultivate inspiration.](https://sms4smile.com/quotes/herb-kelleher/i-ve-found-that-many-of-the-greatest-ideas-surface-in-bars-because/)

[Herb Kelleher](https://sms4smile.com/quotes/author/herb-kelleher/)

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