---
title: "5 Airplane Quotes By Herb Kelleher"
description: "5 Airplane quotes by Herb Kelleher. Plus more from Herb Kelleher and more Airplane sayings from other authors."
image: "https://sms4smile.com/quotes/i/194/herb-kelleher-8657_airplane_the-people-of-southwest-have-always-been_321652.png"
---

> [The people of Southwest have always been my pride, my joy and my love. Their indomitable dedication and esprit de corps have…](https://sms4smile.com/quotes/herb-kelleher/the-people-of-southwest-have-always-been-my-pride-my-joy-and-my-love/)

[Herb Kelleher](https://sms4smile.com/quotes/author/herb-kelleher/)

[Image](https://sms4smile.com/quotes/i/194/herb-kelleher-8657_airplane_the-people-of-southwest-have-always-been_321652.png)

> [I think my greatest moment in business was when the first Southwest airplane arrived after four years of litigation and I walked…](https://sms4smile.com/quotes/herb-kelleher/i-think-my-greatest-moment-in-business-was-when-the-first-southwest/)

[Herb Kelleher](https://sms4smile.com/quotes/author/herb-kelleher/)

[Image](https://sms4smile.com/quotes/i/ac3/herb-kelleher-8657_airplane_i-think-my-greatest-moment-in-business-w_770605.png)

> [What's important is that a customer should get off the airplane feeling, 'I didn't just get from A to B. I had…](https://sms4smile.com/quotes/herb-kelleher/what-s-important-is-that-a-customer-should-get-off-the-airplane/)

[Herb Kelleher](https://sms4smile.com/quotes/author/herb-kelleher/)

[Image](https://sms4smile.com/quotes/i/717/herb-kelleher-8657_airplane_what-s-important-is-that-a-customer-shou_829859.png)

> [I tell my employees that we're in the service business, and it's incidental that we fly airplanes.](https://sms4smile.com/quotes/herb-kelleher/i-tell-my-employees-that-we-re-in-the-service-business-and-it-s/)

[Herb Kelleher](https://sms4smile.com/quotes/author/herb-kelleher/)

[Image](https://sms4smile.com/quotes/i/178/herb-kelleher-8657_airplane_i-tell-my-employees-that-we-re-in-the-se_1675476.png)

> [In 1996 - when, for the fifth year in a row, we had the best record among major airlines for on-time performance…](https://sms4smile.com/quotes/herb-kelleher/in-1996-when-for-the-fifth-year-in-a-row-we-had-the-best-record-among/)

[Herb Kelleher](https://sms4smile.com/quotes/author/herb-kelleher/)

[Image](https://sms4smile.com/quotes/i/a06/herb-kelleher-8657_airplane_in-1996-when-for-the-fifth-year-in-a-row_2154776.jpg)

## Other authors on Airplane

## More by Herb Kelleher

> [If the Wright brother were alive today Wilbur would have to fire Orville to reduce costs.](https://sms4smile.com/quotes/herb-kelleher/if-the-wright-brother-were-alive-today-wilbur-would-have-to-fire/)

[Herb Kelleher](https://sms4smile.com/quotes/author/herb-kelleher/)

> [You have to treat your employees like your customers. When you treat them right they will treat your outside customers right.](https://sms4smile.com/quotes/herb-kelleher/you-have-to-treat-your-employees-like-your-customers-when-you-treat/)

[Herb Kelleher](https://sms4smile.com/quotes/author/herb-kelleher/)

> [Power should be reserved for weightlifting and boats, and leadership really involves responsibility.](https://sms4smile.com/quotes/herb-kelleher/power-should-be-reserved-for-weightlifting-and-boats-and-leadership/)

[Herb Kelleher](https://sms4smile.com/quotes/author/herb-kelleher/)

> [As far as value is concerned, the principal reason that I moved to Texas from New Jersey many, many years ago was because I…](https://sms4smile.com/quotes/herb-kelleher/as-far-as-value-is-concerned-the-principal-reason-that-i-moved-to/)

[Herb Kelleher](https://sms4smile.com/quotes/author/herb-kelleher/)

> [Sometimes you need a little courage too just to buck popular opinion.](https://sms4smile.com/quotes/herb-kelleher/sometimes-you-need-a-little-courage-too-just-to-buck-popular-opinion/)

[Herb Kelleher](https://sms4smile.com/quotes/author/herb-kelleher/)

> [I want to see Texas remain an entrepreneurial powerhouse in the United States.](https://sms4smile.com/quotes/herb-kelleher/i-want-to-see-texas-remain-an-entrepreneurial-powerhouse-in-the/)

[Herb Kelleher](https://sms4smile.com/quotes/author/herb-kelleher/)

> [You can't have a mid-life crisis in the airline industry because every day is a crisis.](https://sms4smile.com/quotes/herb-kelleher/you-can-t-have-a-mid-life-crisis-in-the-airline-industry-because/)

[Herb Kelleher](https://sms4smile.com/quotes/author/herb-kelleher/)

> [Keep costs low and spirits high, and the people of Southwest Airlines will keep LUV in the air.](https://sms4smile.com/quotes/herb-kelleher/keep-costs-low-and-spirits-high-and-the-people-of-southwest-airlines/)

[Herb Kelleher](https://sms4smile.com/quotes/author/herb-kelleher/)

> [A company is stronger if it is bound by love rather than by fear.](https://sms4smile.com/quotes/herb-kelleher/a-company-is-stronger-if-it-is-bound-by-love-rather-than-by-fear/)

[Herb Kelleher](https://sms4smile.com/quotes/author/herb-kelleher/)

> [The people of Southwest have always been my pride, my joy and my love. Their indomitable dedication and esprit de corps have taken Southwest…](https://sms4smile.com/quotes/herb-kelleher/the-people-of-southwest-have-always-been-my-pride-my-joy-and-my-love/)

[Herb Kelleher](https://sms4smile.com/quotes/author/herb-kelleher/)

> [A motivated employee treats the customer well. The customer is happy, so they keep coming back. It's not one of the enduring green mysteries…](https://sms4smile.com/quotes/herb-kelleher/a-motivated-employee-treats-the-customer-well-the-customer-is-happy/)

[Herb Kelleher](https://sms4smile.com/quotes/author/herb-kelleher/)

> [Hire for attitude, train for skill.](https://sms4smile.com/quotes/herb-kelleher/hire-for-attitude-train-for-skill/)

[Herb Kelleher](https://sms4smile.com/quotes/author/herb-kelleher/)

> [We have the best customer satisfaction record, based on Transportation Dept. statistics, of any airline in America, the fewest complaints filed per 100,000 passengers…](https://sms4smile.com/quotes/herb-kelleher/we-have-the-best-customer-satisfaction-record-based-on-transportation/)

[Herb Kelleher](https://sms4smile.com/quotes/author/herb-kelleher/)

> [Think small and act small, and we'll get bigger. Think big and act big, and we'll get smaller.](https://sms4smile.com/quotes/herb-kelleher/think-small-and-act-small-and-we-ll-get-bigger-think-big-and-act-big/)

[Herb Kelleher](https://sms4smile.com/quotes/author/herb-kelleher/)

> [I've found that many of the greatest ideas surface in bars because that's where many people cultivate inspiration.](https://sms4smile.com/quotes/herb-kelleher/i-ve-found-that-many-of-the-greatest-ideas-surface-in-bars-because/)

[Herb Kelleher](https://sms4smile.com/quotes/author/herb-kelleher/)

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